Jobs in Tel Aviv-Yafo

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You’ll Do: • Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. • Maintain extensive supplier, destination and system knowledge. • Make quick and accurate analyses of customer needs, persona and level of urgency. • Provide accurate information for hotel, flight, car and rail bookings, as required • Support users with self-service of the Navan platform and app where possible. • Respond to customers within SLA expectations and requirements. • Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. • Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. • Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. • Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. • Adhere to attendance policy and complete all assigned training. • Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: • 5+ years managing bookings for corporate and leisure clients in a core Business Travel environment. • 3+ years of demonstrated advanced Sabre or Amadeus GDS experience (ticketing, reissues, voids, cancellations, EMD and MCO issuance/reissuance, PNR management, etc.) is mandatory. • Experience of local market supplier content and booking practices in both ARC and BSP markets. • In-depth knowledge of complex itineraries, air fares and fare construction calculations including the use of nett fares, IT fares, route deals and corporate negotiated fares (Fares & Ticketing VAII, formally BA2). • Experience of NDC , Low cost carriers and third party content aggregators and their booking management practices is a plus. • Full understanding of travel industry regulations, along with worldwide compliance requirements. • Skilled communicator, proficient in both verbal and written Hebrew & English language. Additional language skills (fluent speaker) is a bonus, but not a requirement. Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

The Manager, Travel Services leads a team of Travel Consultants and is accountable for team performance, service quality, employee development, and operational execution. This role supports Navan’s business goals while maintaining a best-in-class standard of service and fostering a culture of inclusion, trust, accountability, and teamwork. The Manager leads, motivates, challenges, and develops the team in line with our service philosophy: We provide industry-leading service that enables our customers to enjoy an exceptional and seamless travel and expense experience while achieving unparalleled levels of operational efficiency. What You’ll Do • Develop team members through regular interaction reviews, coaching sessions, performance conversations, and 1:1 meetings. • Maintain an in-depth understanding of the day-to-day responsibilities, workflows, tools, and challenges of Travel Consultants. • Step in to manage email, voice, and chat interactions when operational support or escalation handling is required. • Review LLM quality evaluations and assess travel bookings and customer requests across relevant travel tools to ensure consistently high service standards. • Identify operational errors and quality gaps, provide constructive feedback, and coach consultants on corrective and preventative actions. • Regularly review individual and team performance metrics to identify opportunities across critical competencies and develop appropriate improvement plans. • Monitor contact queues, staffing, adherence, and SLA performance to ensure service-level targets are achieved. • Hold Travel Consultants accountable for agreed performance, quality, productivity, and customer-experience metrics. • Report on weekly and monthly operational performance, with a specific focus on team results, trends, risks, and improvement actions. • Set clear expectations and create an environment in which consultants are motivated and empowered to meet or exceed the requirements of their roles. • Partner with cross-functional teams to address errors, learning needs, process gaps, and opportunities to improve consultant performance. • Manage escalations and customer communications, maintaining ownership of issues through resolution. • Participate in projects that develop, guide, and implement processes designed to improve service delivery and operational results. • Partner with Operations and Service Leadership to regularly review, update, and communicate global performance metrics and expectations. • Ensure the team remains aligned with global organizational expectations, quality standards, processes, and performance requirements through regular team meetings and communications. • Lead the team effectively through organizational, operational, and process changes, ensuring understanding and encouraging constructive feedback. • Support the recruitment, selection, onboarding, and induction of Travel Consultants to maintain a consistent hiring and service standard. • Identify and manage employee performance concerns, escalating to the People team or Senior Leadership when appropriate. • Monitor processes, procedures, and tools that may negatively affect team productivity or the customer experience, and recommend improvements. • Cascade relevant travel-industry, supplier, policy, and operational updates to the team in a timely and effective manner. What We’re Looking For • 7+ years of experience in the travel industry. • 5+ years of progressive leadership experience within a TMC or travel-industry contact-center environment, including at least 3 years at the Manager level leading consultants and/or team leads. • Advanced knowledge of Sabre and/or Amadeus GDS, along with a strong understanding of online and offline travel operations. • Knowledge of, or familiarity with, CRM and customer-service platforms such as Salesforce, Zendesk, or similar tools. • Ability to quickly develop proficiency across Navan technology, supplier platforms, and operational tools. • A customer-centric mindset, with a consistent focus on delivering excellent customer experiences. • Strong relationship-building skills and the ability to motivate, engage, and develop team members through coaching and knowledge sharing. • A proven track record as a people leader and mentor, with a strong understanding of travel-service requirements, customer needs, and the challenges of operating in a fast-growing company. • Excellent written and verbal communication, interpersonal, and presentation skills. • Ability to work independently while collaborating effectively across teams and regions. • A data-driven approach, with the ability to use business analytics and performance insights to identify trends, understand root causes, and improve results. • A proactive, results-oriented mindset, with strong ownership and follow-through. • Strong organizational and prioritization skills, with the ability to use available resources effectively and deliver against agreed timelines. • The ability to lead by example and consistently demonstrate sound judgment, accountability, and professionalism. Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

Description About Port At Port.io, we are building an open and flexible Agentic SDLC Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.  What you'll do: At Port, we're a platform by developers, for developers. Your role will encompass end-to-end design, implementation, and daily feature delivery, with a heavy focus on building the integrations infrastructure that power our portal. Design, build, and maintain robust, scalable connectors and integrations - connecting external developer tools directly into Port at scale. Beyond technical work, you'll assist in planning, grow our engineering team's skills, and help recruit new talent. By contributing to our open-source projects, you will also take part in maintaining open sources and collaborate with developers around the world. At Port, you won't just build; you'll shape the future of developer experiences. Who You'll work with: As a Backend Engineer at Port, you'll be joining a collaborative and dynamic team of talented and experienced engineers where creativity and innovation thrive. You'll closely collaborate with our dedicated Product Managers, working hand in hand to bring our Agentic SDLC platform to life. Your input and expertise will have a significant impact on the product's development, as it's tailor-made for developers like you. Additionally, you will have the opportunity to work closely with our customers and engage with our product community. Your insights and interactions with them will play an important role to ensure we deliver the best product possible. Together, we'll continue to empower platform engineers and developers worldwide, providing them with the tools they need to create seamless and robust Agentic SDLC Platform. Join us in our mission to revolutionize the developer experience! Requirements • 6+ years of professional software engineering experience. • Strong, proven proficiency in Typescript. • Experience in designing and developing complex systems, highlighting your ability to tackle challenging technical problems. • Experience in End-to-end ownership from concept to production. • Experience in dealing with scale and performance related challenges. • A collaborative team player skilled in driving initiatives to successful achievements, with a can-do approach. • Strong written and verbal communication skills in English and Hebrew. Advantages: • Experience with Golang / Python. • Experience in DevOps related tools. • Experience in PostgreSQL, MongoDB, Kafka, SQS. • Experience in Opensearch and/or Redis. • Experience with AWS cloud platform.

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About the role At Port.io, we're building the intelligence layer for enterprise operations—and organic search is how we scale customer acquisition. You'll own our end-to-end SEO and GEO strategy, driving qualified organic traffic to fuel growth in a competitive B2B SaaS market where buyers are searching for solutions and increasingly asking AI. You will lead our organic strategy across traditional SEO, Generative Engine Optimization (GEO), and Answer Engine Optimization (AEO). This is hands-on: you'll audit sites, write content briefs, refine schema, run technical crawls, and defend priorities with data—not just build decks. What You'll Do • Build and own organic strategy across SEO, GEO, and AEO for Port.io's core product and marketing websites • Drive keyword strategy, on-page optimization, technical health, and Core Web Vitals improvements • Position Port.io for LLM citations and AI answer engines through citation-worthy content, structured data, and entity presence • Collaborate with Product, Content, and Engineering teams to implement SEO best practices and optimize site architecture • Conduct competitive analysis and stay ahead of algorithm shifts, market trends, and emerging search behaviors • Monitor and report on organic performance: rankings, traffic, citation share in AI systems, and pipeline impact • Maintain expertise across SEO tooling and execute with data integrity and attention to detail Requirements • 5+ years of SEO experience at B2B SaaS or tech companies with proven organic growth results you can articulate • Deep technical fluency: comfortable with schema markup, site architecture, crawl budget, rendering, and troubleshooting technical SEO issues • Expertise in leading SEO tools (Ahrefs, Semrush, Screaming Frog, Google Search Console, GSC)—you pull and read data yourself • GEO/AEO knowledge: you understand how to build content for both traditional search rankings and AI citation, and where those strategies diverge • AI & Automation Fluency: High level of AI literacy; hands-on experience using automation and AI tools to optimize campaigns and analysis • Strong analytical mindset with meticulous attention to detail; you make data-driven decisions and can defend them • Excellent communication skills: you work cross-functionally with product, content, and leadership, building alignment without friction • HTML, CSS, JavaScript basics as they relate to SEO implementation and troubleshooting

Description About Port At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building platforms that fundamentally shape how modern engineering organizations operate. About the role At Port, we've taken a platform-first, builder mindset from day one, developing the modular building §blocks we call pillars. Our users are exceptional engineers who continuously build creative and unexpected solutions with our platform. Being a PM here means embracing that creative tension while staying relentlessly focused on where the platform needs to go next. As a PM at Port, you'll own a pillar end-to-end alongside your team of engineers and designers. You'll build and evolve it as a standalone value stream and as a connected part of the broader platform. PMs at Port are full picture owners: they shape the story of their pillar from market positioning to technical enablement, defining success not just by what gets shipped, but by the measurable impact it delivers. What you'll do • Define what to build and why. Go deep with customers, analyze usage data, and research the competitive landscape. Bring that view to your team, build a sharp perspective on what's worth building next, and communicate the reasoning to engineering, leadership, and the market. • Shape experiences engineers choose to use. Port’s developer experience spans the entire ecosystem across the UI, API, CLI, and daily chat and coding interfaces. Work closely with design and engineering to make each surface deliberate, from the first wireframe through launch. • Drive cross-functional impact. At Port, PMs don't hand off and wait. You work across engineering, design, marketing, sales, and CS throughout the full product cycle, accountable for picking the right problem, the solution built, and whether the launch lands. • Build for agents and developers. Port is the context and action layer for both. Shape your domain so agents can act on it reliably and developers can navigate it intuitively. Understand the tradeoffs in how data, APIs, and interfaces serve both. Separate the signal from the hype, and use that view to sharpen your roadmap. • Measure what matters. Define success metrics before you ship. Track adoption, analyze what's landing, and iterate until the outcome is real. Requirements • 4+ years in product management across at least two companies or roles, with a track record of shipping products that developers or technical users rely on. • Shipped an AI-powered product. You know what it takes to get an AI product or feature into production at a quality bar that users trust. • Technically grounded. You've experimented with APIs, MCP, CLI, and similar surfaces. You can think like the engineer you're building for and hold your own in technical conversations. • Obsessed with experience. You care deeply about how something feels to use, not just what it does. Whether it's a UI, API, chat, or CLI interface, you've worked closely with designers and engineers to make each surface right, and pushed back when something wasn't good enough. • Analytical. You work with both qualitative and quantitative data to drive decisions. You define success metrics before you ship and use them to decide what to do next. • Hands-on with AI. AI tools are part of your daily workflow. You have a real thesis on where AI for developers is heading, and you can articulate why. • Strong communicator. You explain product decisions clearly, inspire the team around a direction, and can tell the story of what you're building to customers and executives alike. • Collaborative by default. You share credit, ask for input, and make the people around you better. You've pulled a team forward on something hard, not just contributed to it.

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About Your Day-to-Day As a Social Media Manager, you will play a meaningful role in shaping how Port communicates its vision and interacts with the global engineering community. You will work closely with the Content, Design, and Demand Generation teams, Product Marketing and CEO office, take ownership over Port’s organic social presence and community engagement, and help transform complex technical concepts into clear, viral, and high-impact social narratives. Responsibilities: • Owning and executing the global social media strategy across LinkedIn, X, reddit, stack overflow, YouTube, and emerging developer platforms with independence and accountability. • Collaborating with technical stakeholders to translate "Agentic Engineering" and platform engineering trends into engaging, platform-native content. • Turning ambiguity into a structured content calendar, ensuring a consistent and high-quality brand voice that resonates with developers and CTOs alike. • Driving high-quality execution of social campaigns, from live-tweeting major events to launching video series and product updates. • Communicating clearly and documenting performance, using data to track engagement, follower growth, and social-to-site traffic. • Continuously improving community standards, proactively engaging in technical discourse, and managing Port’s online reputation. • Film, edit, and publish short-form video and Shorts as a core, recurring part of the role, frequently self-produced and often shipped same day • Ghostwrite and publish thought leadership on behalf of our founder and executives, in their voice, on technical subject matter • Partner directly with our technical team on research-led and engineering-focused content, translating complex material into content that developers respect How Success Will Look Like Success in this role means becoming the digital voice of Port, building a loyal and engaged community of engineering leaders. Within the first months, you are expected to: • Take full ownership of all social channels and establish a predictable posting cadence. • Deliver consistent, high-quality content that significantly increases organic engagement rates. • Proactively identify trending topics in the DevOps and Platform Engineering space to position Port as a thought leader. • Build strong working relationships with internal SMEs (Subject Matter Experts) to extract insights for content. • Contribute to a calmer, more predictable social workflow through better planning and automation. What we're looking for: • A creator's instinct. You film, you publish constantly, and you have a personal feel for what performs rather than only a framework for it • Genuine comfort working alongside deeply technical people, with the ability to hold a credible conversation about engineering subject matter • Demonstrated thought leadership experience, ideally ghostwriting for founders or executives • Someone who works well with spontaneity. Priorities here shift the same day and the strongest ideas often arrive unplanned Requirements Writing and creative skills • 4+ years of experience in social media management or community building, specifically for a technical B2B SaaS or DevTools company. • Experience with technical storytelling—you can explain the evolution from a static Internal Developer Portal (IDP) to an Agentic Engineering Platform (AEP) in a concise, high-impact social post. • Proficiency in social media toolstacks (e.g., Sprout Social, Buffer, Canva, and native analytics platforms). • Ability to operate in a fast-paced environment, responding to industry news and technical trends in real-time. Personal Attributes & Mindset • High ownership mentality — you treat our social channels as your own product and care deeply about every reply and post. • Strong sense of structure — you are highly organized and can manage a multi-channel calendar without friction. • Comfortable with technical ambiguity — you aren't afraid to dive into documentation to find the "hook" for a post. • Collaborative and creative — you can brainstorm with designers one hour and data analysts the next. • Clear and witty communicator — you have a "voice" that is professional yet authentic to the developer community. • Cares deeply about impact — you don't just chase "likes"; you care about driving meaningful conversation and brand affinity.

Description About Port At Port.io, we are building an open and flexible Agentic SDLC Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI assisted engineering workflows while maintaining control and accountability. As a product led company, we believe in building world class platforms that fundamentally shape how modern engineering organizations operate. Role & Responsibilities We are looking for a highly motivated developer to join our team and help shape the future of internal developer portals. Upon joining Port, you will: • Build cutting edge solutions using a modern tech stack, serving thousands of daily active developers worldwide. • Help organizations build internal developer portals easily, improving developer experience and platform engineering processes. • Work end to end on design, implementation, and daily feature delivery, influencing complex, scaled backend systems that cater to a wide user base. Our stack includes: • Frontend: React + TypeScript • Backend: NodeJS + TypeScript, Python, Golang • Databases & Infrastructure: Kafka + Kafka Connect, Redis, PostgreSQL Beyond coding, you will: • Assist in planning and grow the engineering team’s skills • Help recruit new talent • Contribute to open source projects, collaborating with developers globally At Port, you won’t just build, you’ll shape the future of developer experiences. Who You'll work with: As a Fullstack Developer at Port, you'll be joining a collaborative and dynamic team of talented and experienced developers where creativity and innovation thrive. You'll closely collaborate with our dedicated Product Managers and Designers, working hand in hand to bring our developer portal product to life. Your input and expertise will have a significant impact on the product's development, as it's tailor made for developers like you. Additionally, you will have the opportunity to work closely with our customers and engage with our product community. Your insights and interactions with them will play an important role to ensure we deliver the best product possible. Together, we'll continue to empower platform engineers and developers worldwide, providing them with the tools they need to create seamless and robust developer portals. Join us in our mission to revolutionize the developer experience! Requirements • 6+ years of professional software engineering experience • Experience in designing and developing complex systems, highlighting your ability to tackle challenging technical problems • A collaborative team player skilled in driving initiatives to successful achievements. • Experience in React + Typescript • Experience in NodeJs + Typescript Advantages: • Experience in Python • Experience in Golang • Experience in Kafka, MongoDB, Postgres, OpenSearch, Redis • Experience in AWS • Experience in Kubernetes • Experience with modern AI architectures and design patterns.

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave of AI operating across the SDLC makes engineering more powerful, but also more complex and chaotic. Port gives teams one platform to build, govern, and operate the software development lifecycle, so every team can move as fast as technology allows. Following our $100M Series C, we're in an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. The Role Developers, platform engineers, SREs, and security engineers are navigating a fundamental shift in how software gets built: more AI, more complexity, more pressure to move fast. Port exists to bring order to that chaos, and the SE team is at the center of making that vision land with some of the world's most sophisticated engineering organizations. We're building out EMEA SE leadership as we scale, and we need someone who knows what it takes to win technical deals and is ready to put most of their energy into nurturing and growing a team of SEs. You'll own the pre-sales technical motion across EMEA, set the standard for how great SE work gets done, and make sure your team has everything they need to run sharp POCs, deliver compelling demos, and close 6–7 figure enterprise deals. Your primary job is to coach, develop, and build the team, and to jump in on customer calls for competitive situations, escalations, and strategic accounts when it matters. This is a fast-moving, high-ownership role at a company that's growing fast and is still early enough that what you build here will shape how the function operates globally. About Your Day-to-Day Lead and develop the EMEA SE team • Manage, coach, and grow a team of 3+ Mid-Market and Enterprise SEs across EMEA • Run 1:1s and deal reviews that sharpen both technical skills and commercial judgment • Build a culture of technical excellence, knowledge sharing, and continuous improvement Be the technical authority when it counts • Maintain deep enough fluency to jump in on critical demos, POC escalations, or competitive calls when the team needs it • Partner with AEs, Sales leadership, and Product on deal strategy for strategic and complex accounts • Serve as an escalation point, not a first responder Build the team you want to have • Own EMEA SE hiring end-to-end: work with recruiters, run interviews, and close great candidates • Work closely with the technical enablement team to maintain and improve onboarding that gets new SEs up to speed quickly and sets them up for success from day one Set the standard for how SEs operate • Define and continuously refine SE best practices: POC frameworks, qualification criteria, discovery methodology, and handoff standards • Influence the playbooks and processes that make the team consistent and scalable • Champion the use of AI and automation within the SE workflow • Partner with GTM Automation to identify and deploy tooling that gives the team real leverage Close the loop with Product • Synthesize deal-level insights into structured, actionable feedback for Product and Engineering • Be a credible voice from the field that helps shape roadmap priorities Who You'll Work With You'll report directly to the Director of Sales Engineering and work closely with EMEA Sales leadership, the AE teams, Technical Success, and support teams. Your counterparts in the Americas and APJ are part of the broader SE leadership team that you'll plug into. You'll have a regular seat at the table in Product and Engineering discussions, bringing the field perspective where it matters. You'll partner with GTM Automation on the tooling that helps your team punch above their weight. Requirements • 6+ years of strong enterprise SE experience. You've run technical evaluations, led POCs, and helped close large, complex deals. • 2+ years of experience managing a team of Sales Engineers or Solutions Consultants at a software company, preferably in a startup environment • Experience in developer tooling, DevOps, platform engineering (including internal developer portals, CI/CD, and cloud-native infrastructure), or an adjacent technical domain is a strong plus • A track record of hiring and developing SE talent, not just inheriting a team • Hands-on technically: you're comfortable taking over a demo, covering a POC check-in call, or whiteboarding architecture when it counts • Comfortable in front of executives. You’ve described the value of software you’ve sold to rooms full of executives at large and small companies. You can easily describe this value in any given customer’s terms • Ability to travel within EMEA for customer meetings and team visits • Builder mindset: you create process and structure, not just manage it Note: The working schedule for this position is Monday to Friday.

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About the Role We’re hiring a Sales Analyst who will own the analytical foundation of our sales organization. You’ll sit with our leadership team in Israel, ensure the integrity of our sales data, and deliver insights that shape revenue strategy and execution. You’ll split your time between two responsibilities: data ownership, maintaining CRM and data warehouse accuracy, and strategic analysis, building insights that drive decisions at the leadership level. This role requires someone who genuinely understands how sales works and lives and breathes the business. Your Day-to-Day Data Quality & CRM Hygiene • Own ongoing CRM data integrity: pipeline stages, deal fields, forecast accuracy, field completeness • Proactively monitor data quality and flag inconsistencies before they break forecasts or reports • Understand the “why” behind data issues, not just fixing them, but preventing them Analysis & Strategic Insights • Analyze pipeline health, bookings, revenue, and funnel performance across segments and reps • Identify trends, anomalies, and risks before they become problems • Build and maintain analytical models for forecasting, performance tracking, and deal-level analysis • Work hands-on with spreadsheets, SQL, BI tools, and data warehouses to transform raw data into narratives • Present analysis to leadership and the CRO, both prepared reports and thinking on your feet in live discussions • Collaborate with Finance and RevOps on planning cycles, QBRs, and strategic initiatives Requirements Experience & Background • 3-5 years in sales analytics, ideally at a smaller SaaS company where you wore multiple hats • Deep understanding of sales funnels, pipeline mechanics, and forecasting; comfortable identifying risks and opportunities proactively • Genuine familiarity with core sales metrics and how they drive business decisions • Track record of presenting analysis to senior leadership Core Technical Skills • Advanced Excel/Google Sheets mastery: modeling, complex formulas, large datasets, data validation • Snowflake and SQL: hands-on experience querying a cloud data warehouse to build in-depth analytics, not just pull simple reports. Comfortable writing multi-step queries, joining tables, and validating output against source data • CRM platform experience: HubSpot preferred; Salesforce knowledge valuable • BI tools: exposure to Looker, Tableau, or similar for visualization and reporting

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About the role We're seeking a Paid Media Expert to own our paid search and Paid social strategy end-to-end. You'll build, launch, and optimize campaigns across multiple channels with full budget authority and direct access to leadership. This is a hands-on role where you drive real results in a fast-paced, growth-focused environment. What you’ll do: • Build and scale paid acquisition campaigns across Google Search, LinkedIn, Twitter/X, Reddit, and emerging channels with clear performance ownership • Manage budgets, hit ROAS/CPA targets, and continuously optimize through A/B testing on audiences, creatives, and messaging • Leverage AI tools and automation to enhance workflows, improve efficiency, and uncover optimization opportunities • Conduct deep-dive analyses on campaign and funnel performance; build dashboards to track KPIs and present actionable insights • Develop data-driven strategies targeting technical buyers in DevOps, infrastructure, and AI/ML spaces • Collaborate cross-functionally with Demand Gen, product, analytics, and content teams to align paid acquisition with business goals Requirements • 3+ years of hands-on paid search and/or performance marketing with proven track record of scaling budgets profitably • B2B SaaS/Tech Background: Success running acquisition campaigns for technology companies; understanding of technical buyer personas • Multi-Channel Expertise: Advanced hands-on experience with Google Ads and LinkedIn Ads; native networks (Taboola, Outbrain, MGID) and Reddit/Twitter/X a plus • AI & Automation Fluency: High level of AI literacy; hands-on experience using automation and AI tools to optimize campaigns and analysis • Integrations & Automation Knowledge: Experience with marketing automation, pixel/event tracking, UTM structure, web attribution, and data integration • Data & Analytics Skills: Comfortable conducting analyses to identify trends and performance gaps

Description About Port Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About the role: We are looking for a BI Lead to join our Data team. You will define the metrics the company runs on, make sure they are modeled correctly, and set the technical standards our analysts work with. You'll work directly with Sales, Product, and Marketing leaders to align on what we measure and why. As our technical lead for analytics, you own the definitions and standards that drive business decisions across Port. As our BI Lead, you'll own the analytics function end-to-end: defining what we measure and why, setting technical and organizational standards for how we measure it, and empowering teams across the organization to make data-driven decisions. You'll be hands-on technically while also developing processes that scale. Key Responsibilities: • Define, own, and validate business logic behind core KPIs with executives, align definitions with relevant stakeholders, and once approved, model them in the data warehouse to ensure consistent, trusted metrics across all teams. • Work closely with stakeholders across the company (Sales, Product, Marketing, etc.) to understand what needs to be measured, why and how. • Collaborate with Data Engineers and Business Analytics to design scalable data pipelines, data models, and semantic layers that support analytics, experimentation, and advanced modeling. • Lead the evaluation, selection, and optimization of BI and data infrastructure in collaboration with data engineering. • Build and maintain the cross-company dashboards and reports that business leaders actually rely on to make decisions. Requirements • 5+ years in analytics, BI, or data product management working in B2B SaaS companies, ideally developer tooling or platform. • Strong understanding of business analytics, KPI definition, and metrics design. • Proven experience owning data and analytics products end-to-end, from business problem definition and measurement strategy through strategy, development, and production. • Experience working with a modern data stack: warehouse (Snowflake or similar), dbt or an equivalent transformation layer, a semantic layer, and a BI tool. • Ability to translate business questions into analytical frameworks, metrics definitions, and dashboards. • Strong communication skills and stakeholder management across technical and non-technical teams, with the ability to communicate insights clearly to business leaders.

Description About Port At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building platforms that fundamentally shape how modern engineering organizations operate. Why we’re looking for you: We’re looking for a Senior Site Reliability Engineer to join our Platform team and own the reliability of Port’s production platform. For many of our customers, Port is a critical part of their infrastructure, and they count on it to be reliable and performant. Your focus will be reliability and observability. You’ll help teams monitor their services efficiently, set best practices for monitoring defaults and high value metrics, define SLOs and error budgets, and standardize how we investigate incidents and learn from them. You’ll be the person who defines what “reliable” means for each service, measures it, and makes sure we keep that promise. Success here looks like fewer and shorter incidents, alerts that people trust, error budgets that guide decisions, and dev teams that ship confidently to production. Your responsibilities will include: • Define and own SLIs, SLOs, and error budgets for Port’s critical services, together with the teams that own them, and use them to guide release and prioritization decisions • Evolve our observability stack - metrics, logs, traces, and alerting - so issues are caught before customers notice • Lead incident response and postmortems - coordinate mitigation and communication during incidents, run blameless postmortems, and track follow-up actions to completion • Shape and take part in the on-call rotation - runbooks, escalation paths, and alert hygiene for a sustainable on-call experience • Partner with R&D teams on production readiness - review new services and major changes for reliability, scalability, and operability before launch • Drive capacity planning and performance work - load testing, finding bottlenecks, and scaling the platform ahead of customer growth • Strengthen system stability with AI - use Port and our monitoring stack to give incident-response agents the context and tools to investigate incidents, suggest fixes, and resolve them, reducing MTTR and improving how we handle incidents. Who you’ll work with: • You’ll report to the Platform team lead and work alongside your Platform team teammates on the infrastructure and delivery foundations that reliability depends on. • You’ll partner with R&D teams to set reliability targets and improve how their services behave in production. • You’ll work with FinOps where relevant, to balance reliability and performance with cost. Requirements What we’re looking for: • 5+ years of experience in SRE, production engineering, or a DevOps/platform role with clear ownership of production reliability. • Hands-on experience operating production workloads on Kubernetes in AWS (or a similar cloud provider). • Strong experience with observability tooling such as New Relic, Sentry, and OpenTelemetry, or similar, including designing meaningful alerts and dashboards. • Practical experience defining and working with SLIs/SLOs and error budgets. • Experience with Infrastructure as Code and CI/CD, such as Terraform and GitHub Actions, or similar. • Good understanding of distributed systems, networking fundamentals, and common failure modes of cloud-native SaaS platforms. • Experience operating AI or agent-based systems in production. • Solid coding skills in at least one language (e.g. Python, Go, or TypeScript/Node.js) for automation and tooling. • A track record of driving reliability improvements across teams, including without formal authority, and mentoring other engineers. • Hands-on experience with incident response and postmortems. • Excellent communication skills, especially under pressure. • Fluent Hebrew and English. Nice to have: • Experience with load and performance testing at scale. • Experience with chaos engineering or structured failure testing. • Experience operating databases, queues, or streaming systems in production.

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. We're looking for a Senior Backend Software Engineer to join the AI Engineering team, bringing Silverfort's AI transformation to life at two levels: the infrastructure layer, building and unlocking a platform that lets the organization run AI in production, and the product layer, building the AI features that run on it. The team builds access protection features, like agents that run in real time when access is requested and make a decision, or background agents that continuously analyze the organization's environment, as well as the infrastructure that powers them. Responsibilities • Design, build, and own the core AI platform consumed across the company • Build AI-powered features end-to-end, from real-time access decisions to background analysis agents • Own the full lifecycle: research emerging models and frameworks, build evaluation harnesses, and make the reliability, latency, and cost tradeoffs that decide what ships • Drive your work end-to-end, partnering with product, engineering, and other teams across the company as needed to make things happen • Set technical direction and architecture for a new team, establishing the patterns and infrastructure other teams will build on • Architect and build a company-wide initiative on a clean slate, setting the standards from day one Requirements • 7+ years of backend software development experience, including designing and owning production systems end-to-end • The team works primarily in TypeScript/Node.js. Strong backend engineering skills are required, but excellence in another language isn't a blocker • Proven track record taking systems from 0 to 1 under real ambiguity, without an existing playbook • Strong system architecture and design skills, able to make reliability, latency, and scale tradeoffs independently • Experience working with SQL databases • Comfortable exploring new and unproven technologies, quick to prototype and validate • Good collaboration skills, comfortable partnering across the organization as needed to move your work forward • Hands-on production experience with AI agent systems - a strong advantage • Information security or identity platform background - an advantage • Experience with NestJS, GraphQL, PostgreSQL, Kafka, or Nx monorepos - an advantage

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments, with a track record of driving revenue growth while protecting and improving NRR. You'll own adoption, renewal, and expansion, partnering closely with Customer Solutions, Sales, Product, Engineering, Support, and Marketing to ensure customers realize measurable value from our platform. Responsibilities • Lead and scale a global Customer Success organization spanning Strategic, Enterprise, Commercial, and Digital Touch segments, with the right coverage model and team structure for each • Own retention and expansion outcomes, driving industry-leading NRR through proactive account management, risk mitigation, and expansion motions • Partner with Sales leadership on account planning, renewals, and expansion strategy to drive predictable, scalable revenue growth • Deliver a scalable Customer Success model (segmentation, playbooks, health scoring, QBRs, escalation paths) that works across a global, multi-region customer base • Serve as an executive sponsor for top strategic accounts, building trusted relationships with customer executives and champions • Collaborate cross-functionally with Product, Engineering, Support, Sales, and Marketing to close the loop on customer feedback, drive product adoption, and inform roadmap priorities • Build and mentor a high-performing, people-first leadership team; recruit, develop, and retain top CS talent globally • Track and report on key CS metrics (NRR, GRR, churn, expansion, adoption, CSAT/NPS, health scores) to executive leadership • Champion a customer-centric culture across the company, ensuring the voice of the customer influences strategy at every level Requirements • 10+ years in Customer Success, Account Management, or related revenue leadership roles, with 5+ years leading global CS organizations at scale • Experience in the security/cybersecurity industry strongly preferred • Proven experience supporting both SaaS and on-premise/hybrid deployment models • Demonstrated experience managing a multi-segment coverage model — Strategic, Enterprise, Commercial, and Digital Touch/Tech Touch customers — with tailored strategies for each • A track record of leading a CS organization responsible for $100M+ in revenue, with direct, specific experience helping scale that business while maintaining industry-leading NRR (able to speak concretely to the strategies, systems, and team changes that drove that outcome) • A genuine people-first leadership style — someone who invests in developing managers and ICs, builds trust across a global team, and leads with empathy alongside accountability • Strong cross-functional collaboration skills; a track record of effectively partnering with Sales, Product, Engineering, and Marketing leaders as true peers • Deep fluency in CS operating metrics and systems (NRR/GRR, churn, health scoring, CS platforms such as Gainsight/ChurnZero/Planhat, CRM tools) • Experience operating in a global, multi-region organization, with cultural fluency and experience managing distributed teams • Excellent executive presence; comfortable engaging with C-level customers Nice to Have • Experience in identity security, cloud security, or adjacent infrastructure security categories • Experience through a hyper-growth stage • Success with land and expand sales motion #LI-DNI

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud. Our unique technology secures identities and access at runtime, in ways that weren't possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security. We are looking for a Senior Full-Stack Software Engineer to join one of our core R&D teams. In this role, you'll take a hands-on approach to shape the architecture and delivery of key product components, including a management interface built for cybersecurity specialists, working closely with engineering leadership and product managers to build scalable, secure solutions for real-world identity security challenges. Responsibilities • Develop and evolve Silverfort's orchestration engine that powers core product workflows • Own end-to-end delivery of key product components, from planning and design through implementation and release • Build and improve product visibility and management capabilities, including a management interface built for cybersecurity specialists • Partner with engineering leadership, Product, and UX teams to translate requirements into scalable, secure solutions • Design and deliver solutions that are scalable, maintainable, and easy to use for Silverfort's customers • Collaborate closely with product, support teams, and company stakeholders on real-world identity security challenges • Serve as a key, hands-on member of the development team, shaping critical product architecture Requirements • 7+ years of experience in software development • 2+ years of experience with React, Angular, or Vue • Strong backend development experience with object-oriented languages, Node.js preferred • Experience with TypeScript- an advantage • Experience working with SQL and NoSQL databases, including Elastic Search- an advantage • Knowledge of information security - a strong advantage • Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work – using them to ship faster and to higher quality, not just to experiment • Fast learner with outstanding problem-solving skills and a strong team-player mindset

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. We are looking for an experienced Product Manager to join our platform product team, with a focus on Data & AI. In this role, you will own the shared platform capabilities on which Silverfort’s product modules are built, working closely with R&D leads and stakeholders across the company. You will also take AI-based capabilities from idea to production. Responsibilities • Own the roadmap for Silverfort’s Data & AI platform. Lead AI-based capabilities from idea to production, shaping the solution's behavior, cost targets, and security guardrails • Write clear specifications that account for technical constraints and complex customer environments, including hybrid and on-prem deployments • Build shared priorities across R&D, Sales, Success, and Strategy, and communicate roadmap decisions with clear rationale • Conduct customer research, interviews, and data analysis to validate problems and measure the outcomes of releases • Track market trends and the competitive landscape in identity security and AI to inform platform direction Requirements • 7+ years of Product Management experience in B2B products, including ownership of a platform that serves multiple development teams • Hands-on experience taking AI-based capabilities to production as a PM or development lead, including evals, cost and latency, failure modes, and security (prompt injection, tenant isolation, data leakage) • Platform mindset, with experience building the foundations that products are built on • Technical background (development or engineering) that enables peer-level design discussions with engineering leads • Excellent stakeholder management, with the ability to align multiple inputs and drive clear prioritization decisions • Strong PM skills: customer pain analysis, structured research and validation, and clear presentation • Strong AI orientation - fluent and frequent use of modern AI tools (Anthropic, OpenAI, and similar) in real working contexts • Experience with data platforms or data pipelines, especially moving data from on-prem environments to the cloud- an advantage • Background in cybersecurity or identity security- an advantage

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud. Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security. We are looking for a passionate and technical Product Manager to join our platform product team. In this role, you will help build new platform capabilities, both customer- and field-facing, across Silverfort's offering. You'll work closely with the Sales, Marketing, and R&D teams to write requirements, guide implementation, set timelines, and track the outcomes of product releases. This is a great opportunity for a high-energy team member to help build and improve our products! Responsibilities • Drive product development from design to launch, including new features and improvements • Partner with R&D to build, release, and measure standout product offerings • Work with stakeholders in Sales, Success, Strategy, and more, to shape how the platform for a flagship product is built • Set the product vision and own the roadmap for your platform area, addressing both customer-facing and field-facing needs • Conduct research, data analysis, customer interviews, and usability testing • Analyze market trends, competitive landscape, and business opportunities in the cybersecurity market Requirements • 3+ years of Product Management experience in B2B products • Experience and passion for creating meaningful product UX and user journeys • A strong sense of ownership and commitment to building a product from idea to launch in agile environments, with great execution skills • Excellent communication and presentation skills (Hebrew and English), with strong attention to detail and a pixel-perfect approach • Comfortable using AI tools to speed up research, documentation, and product decisions • Ability to multitask and manage projects across multiple departments • Strong technical skills, networking knowledge, or enterprise IT experience • Experience building a product platform for large-scale SaaS operations for enterprise customers - an advantage • Experience in On-Premise, air-gapped, or hybrid cloud products- an advantage • Cybersecurity, cloud security, or identity and access management (IAM/PAM) industry knowledge and experience - an advantage • Bachelor's degree in Computer Science or a related field - an advantage

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. We are looking for a Global Manager, C&B and HRIS to join our global HR team, reporting to the SVP HR. You will own the operational backbone of a 600-person global company, bringing together HR operations, compensation and benefits, HR systems, and people analytics to support our continued growth. Working closely with the SVP HR, you will shape and improve our HR infrastructure and lead the adoption of AI across the team, building tools and automations that make our everyday work smarter and more effective. This is a hands-on role with broad ownership and responsibility for leading and developing one HR Operations team member. Responsibilities • Own global compensation and benefits, including creating and building job architecture, leveling, and market benchmarking processes. Manage annual salary reviews and stock option cycles, and advise HR People Partners on compensation and leveling decisions • Lead headcount planning and growth modeling with Finance and Talent Acquisition, and manage the HR department’s global budget and procurement • Lead the operational delivery of global HR cycles, including performance reviews, engagement surveys, OKRs, and audits. Improve supporting processes, advise HR People Partners, and support the SVP HR on cross-company strategic projects • Build our people analytics practice, developing dashboards and translating data into insights and recommendations for HR and business leaders • Own BambooHR across the employee lifecycle, ensuring accurate, audit-ready people data, and drive system integrations and workflow automation • Manage global payroll and EOR operations, including monthly payroll reporting, and lead HR readiness for expansion into new countries, covering entity setup, local benefits, and compliance • Shape and execute our HR AI agenda, building agents and skills that improve the team’s daily work and driving their adoption • Lead and develop one HR Operations team member, manage the team’s operating cadence, and ensure follow-through on decisions while remaining hands-on Requirements • 6+ years of experience in HRIS and Compensation & Benefits within a global company, including at least 4 years of hands-on C&B experience across benchmarking, job architecture and leveling, salary reviews, stock options, and global benefits • Experience building and scaling HR infrastructure in a fast-growing company, and leading global, cross-functional projects and process improvements end to end • Experience managing workforce planning, departmental budgets, and procurement, as well as working with global payroll and EOR partners • Strong AI orientation with at least 1.5 years of hands-on experience using Claude and similar tools to build and implement AI agents, skills, and organizational plugins • Strong analytical and technical skills, with the ability to translate people data into dashboards, actionable insights, and executive presentations • Proven experience owning an HRIS across the employee lifecycle, including data management, system integrations, and workflow automation • Experience managing and developing team members, with a hands-on approach and the ability to balance strategic projects with day-to-day operations • Strong partnering skills, with the ability to advise HR People Partners and translate business needs into practical HR solutions • Excellent written and spoken English • Experience with BambooHR is a strong plus; familiarity with Papaya and Pave is an advantage • Experience in a cybersecurity or high-growth technology company is an advantage This is a hybrid role based in Tel Aviv, Israel

Description Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud. Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security. We are looking for a Tech Lead – Full Stack to join and lead one of our core R&D teams. In this role, you’ll take a hands-on approach to shape the architecture, technical direction, and delivery of key product components, including a management interface built for cybersecurity specialists. You’ll work closely with engineering leadership, product managers, and cross-functional teams to build scalable, secure solutions for real-world identity security challenges. Responsibilities • Drive architecture and technical direction across frontend and backend codebases, staying hands-on in design and implementation • Drive innovation and technical excellence, evolving our application infrastructure to be scalable and resilient while maintaining high code quality • Own end-to-end delivery of key product components, from planning and design through implementation and release • Mentor and guide team members through technical and architectural decisions • Partner with engineering teams, Product, and UX teams, to translate requirements into scalable, secure solutions • Establish and elevate engineering best practices, including code reviews, testing, and CI/CD • Serve as the point of escalation and technical leadership for complex engineering challenges • Drive innovation and technical excellence, maintaining high code quality and system performance • Communicate technical concepts clearly to cross-functional stakeholders Requirements • 7+ years of hands-on experience in software development • 2+ years of experience in a tech lead or other leading roles, owning system architecture and guiding engineering teams • Strong backend development experience, with Node.js preferred • Strong experience with modern front-end frameworks (React, Angular, Vue), React preferred • Proficiency in TypeScript, with working knowledge of SQL and NoSQL databases – Elasticsearch experience a plus • Robust knowledge of database, orchestration, and infrastructure fundamentals (schema design, query performance, cluster architecture, deployment/scaling patterns) • Background in cybersecurity or identity platforms – strong advantage • Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work – using them to ship faster and to higher quality, not just to experiment

Description Silverfort is on a mission to bring identity security everywhere - to every human, machine, and AI agent, both on-premises and in the cloud. Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security. We are looking for a Technical Enablement Manager to join our Enablement team. In this role, you will own the technical and professional development of our customer-facing engineering and account management teams, turning deep product knowledge into field-ready skills. You will act as the connective layer among Product, CS leadership, and the field, building training programs and a certification framework that keep the team sharp and effective. Responsibilities • Partner directly with CS and Product leadership to continuously diagnose gaps in both complex technical product knowledge and critical soft skills, such as discovery, negotiation, executive communication, and escalation handling • Build, curate, and scale technical enablement content, architectural breakdown modules, and soft-skill playbooks, translating complex product releases into practical, field-ready execution strategies • Own the technical and operational onboarding roadmap for all incoming CS team members, accelerating their time-to-productivity • Design and run continuous education programs that keep seasoned team members sharp on advanced capabilities and competitive updates • Establish, implement, and govern an account-level and engineer-level technical certification framework, developing rigorous testing methods, practical lab assessments, and role-play scorecards to verify operational readiness and capability baseline • Maintain an active feedback loop with Product and CS teams, relaying field insights and training gaps to help shape product documentation and messaging Requirements • 3+ years of experience in Customer Success, Technical Enablement, Technical Account Management (TAM), or Customer Engineering within a fast-paced B2B software environment • Technical depth across enterprise software architectures, deployments, integrations, and security frameworks • Track record of building technical training programs from scratch, including learning objectives and certification processes • Strong cross-functional collaboration skills, with experience partnering with CS Vice Presidents, Directors, and Product Managers • Experience identifying systemic knowledge gaps and operational inefficiencies, with a demonstrated ability to architect and deploy enablement solutions • Strong AI orientation- fluent and frequent use of modern AI tools (Claude, Gemini, and similar)