Jobs in Tel Aviv-Yafo

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Backend Application Infrastructure Engineer, you’ll build and evolve the core libraries, frameworks, and services that power Gong’s Python platform at scale. You’ll work on backend systems, distributed architectures, data infrastructure, and event-driven systems, enabling engineering teams to build reliable and scalable products efficiently. We’re looking for a strong Python engineer with deep systems understanding who enjoys solving complex technical challenges and building the foundations behind large-scale production environments. You’ll Own: • Designing, building, and maintaining core Python infrastructure libraries and frameworks used across engineering teams. • Developing and supporting high-scale microservices and the shared foundations they run on. • Building reusable infrastructure capabilities for data access, messaging, observability, and service communication. • Driving engineering standards around performance, observability, security, maintainability, and production readiness. • Driving CI/CD processes, deployment automation, and cloud-native operational practices. You’ll Solve: • Performance, concurrency, and scalability challenges across mission-critical Python services. • Data and infrastructure challenges across PostgreSQL, MongoDB, OpenSearch, Redis, Kafka, and SQS. • Production issues that require deep understanding of runtime behavior, such as memory, CPU, I/O, and process and thread behavior. • The growing complexity of modern software ecosystems by building infrastructure that guides developers toward best practices while preserving flexibility where needed. • Bridging architectural and operational gaps between Backend, DevOps, SRE, and Product Engineering teams. You’ll Impact: • Faster product development through strong infrastructure libraries and foundations. • Stable, scalable, and efficient production systems across critical platform components. • Better developer experience through well-designed, reusable components and streamlined engineering workflows. • The long-term evolution of Gong’s Python infrastructure and engineering standards. How You’ll Succeed Here: • You have 5+ years of experience building large-scale backend systems in production environments. • You have strong hands-on experience with Python and modern Python service frameworks. • You have experience building and maintaining shared libraries, including API design, versioning, backward compatibility, and packaging. • You have a deep understanding of Python’s concurrency models, including threading, multiprocessing, asyncio, and the GIL, and know when to use each. • You have a solid understanding of operating system fundamentals, such as processes, memory, networking, and I/O, and how they affect services in production. • You have hands-on experience with relational and non-relational data sources, including connection management and performance at scale. • You have proven experience designing and operating microservices and event-driven architectures. • You have strong experience with cloud infrastructure such as AWS, GCP, or Azure. • You understand how strong platform foundations balance flexibility with consistency in multi-technology environments. • You can independently drive technical solutions end-to-end in a fast-paced environment. • You collaborate effectively across teams and communicate technical concepts clearly. • You hold a Bachelor’s degree in Computer Science, Software Engineering, or a related technical field. What makes Engineering at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build products that create real impact. We call this “Own. Solve. Impact.” For our engineers, it means having the ability to influence architecture, infrastructure, and engineering direction while working on meaningful technical challenges at scale. If you’re excited about building scalable infrastructure and solving complex backend engineering problems, we’d love to talk to you. About us We encourage our employees to express their personality and identity, and we are committed to fairness and equal opportunity. We follow a hybrid working model that combines work from home, on the go, and from the office, enabling flexibility, autonomy, strong collaboration, and effective work habits. To review Gong’s privacy policy, visit www.gong.io/privacy-policy/ #LI-HS1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong is looking for an experienced Director of Quality Engineering to join our R&D team and define how quality is managed, measured, and improved across Gong. In this role, you will lead our Quality Engineering, SRE, and NOC teams. You will help Gong move from reactive quality and reliability operations toward an engineering-owned model in which teams ship with confidence, operate their services responsibly, and continuously learn from production. A significant part of this mandate is to make Gong an AI-driven quality and reliability organization: using AI to prevent defects, understand change risk, detect customer impact, accelerate response, and continuously improve the systems and practices that keep Gong dependable. As Senior Director of Quality & Reliability Engineering at Gong, you will • Define and lead Gong’s quality and reliability strategy across R&D, including ownership expectations, standards, and metrics. • Lead and coach the Quality Engineering, SRE, and NOC organizations, creating clear missions, healthy interfaces, and strong career growth. • Establish a pragmatic quality-and-reliability operating model spanning design, development, production operations, incident response, and learning. • Guide Gong’s QE methodology and tooling, including automation strategy, test architecture, test data, test environments, performance testing, and other non-functional quality practices. • Set the direction for reliability engineering, including observability, alert quality, capacity and performance, incident management, and reduction of operational toil. • Ensure that service teams own the reliability of their modules while SRE provides the standards, tooling, enablement, and cross-service visibility. • Ensure the NOC provides effective triage, runbook execution, and operational coverage for the platform. • Build a strong incident-management and post-incident learning culture: prioritize customer impact, coordinate response, identify systemic causes, and drive corrective actions to completion. • Lead AI-driven quality and reliability across the lifecycle: from test design, regression, and flaky-test analysis to alert triage, incident response, postmortem automation, and decision support for capacity, rollout, mitigation, and rollback. • Measure the impact of AI adoption through outcomes such as escaped-defect reduction, test-signal quality, alert-noise reduction, and time to detect and mitigate. You should apply if you have • Significant experience leading Quality Engineering, SRE, production engineering, or a comparable combination of quality and reliability functions in a complex SaaS or cloud-product environment. • Experience leading multiple technical teams and managers, with a track record of building effective organizations, clarifying ownership, and developing leaders. • Strong technical judgment across test architecture, automation, observability, service reliability, incident management, and production operations. • Experience defining and operating observability standards, SLIs/SLOs, alerting, incident-response practices, postmortems, and on-call models. • A demonstrated ability to help engineering teams improve quality and reliability through methodology, platforms, coaching, and practical standards rather than heavy process. • Experience with AI-assisted testing, incident response, operational knowledge, or developer productivity workflows. • Experience defining metrics and operating reviews that change behavior instead of creating reporting overhead. • Excellent communication and stakeholder-management skills, including the ability to communicate risk clearly to both technical and executive audiences. • Prior experience as a software engineer, automation architect, or technical operations leader. This is not a traditional QA or operations role This is a leadership role focused on building the system that makes quality and reliability a shared engineering responsibility. The goal is not to create a central gatekeeper or a team that absorbs every operational problem. The goal is to build the strategy, capabilities, standards, teams, and operating rhythm that enable Gong to deliver dependable customer outcomes at scale. What makes working at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build products that create radical impact. We call this “Own. Solve. Impact.” About us Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. Here at Gong, we encourage employees to express their personality and identity, and we ensure fairness and equal opportunities We follow a hybrid working model that combines working from home, on the go, and at the office. #LI-TD1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As the Head of AI Security, you will be the ultimate authority and strategic leader responsible for securing our AI/ML infrastructure, data pipelines, and deployed models, you will bridge the gap between advanced data science and enterprise-grade security. You will design, implement, and oversee security frameworks that protect our proprietary AI technologies, multi-agent systems, and RAG architectures. You’ll Own: • Gong’s end-to-end AI security strategy across AI/ML infrastructure, data pipelines, LLMs, RAG systems, and autonomous AI agents • Secure-by-design frameworks and security architecture for AI-powered products and platforms • AI threat modeling, adversarial testing, red teaming, and vulnerability management programs • AI governance, internal security policies, and alignment with emerging global AI regulations and standards • Security tooling, automation frameworks, and continuous monitoring capabilities for AI environments • Cross-functional security leadership across Data Science, AI Engineering, Product, Infrastructure, and SecOps teams You’ll Solve: • Protecting AI systems against emerging threats such as prompt injection, model inversion, data poisoning, and training data leakage • Preventing sensitive customer and enterprise data from leaking into training sets or model outputs • Securing complex AI architectures including LLMs, RAG pipelines, and multi-agent systems at scale • Embedding security seamlessly into the ML lifecycle without slowing innovation • Building scalable AI security operations through automation, monitoring, and continuous adversarial testing • Navigating evolving AI governance, compliance, and regulatory requirements across global markets You’ll Impact: • Maintain Gong’s reputation as a leader in secure and trustworthy enterprise AI • Build the foundation that allows AI innovation to scale safely and responsibly • Strengthen customer trust by protecting highly sensitive conversational and business data • Create resilient AI systems that can withstand real-world attacks and emerging threat vectors • Drive a security-first AI engineering culture across the organization • Shape the future of AI security, governance, and MLSecOps in a hypergrowth AI company How You’ll Succeed Here: • Experience: 7+ years in cybersecurity, with at least 2+ years explicitly dedicated to securing data science environments, ML pipelines, or AI-native applications. • Influence-Based Leadership: Exceptional communication skills with a proven track record of leading cross-functional initiatives and translating highly complex technical AI risks into actionable business strategies for executives. • AI/ML Infrastructure: Deep understanding of deep learning architectures, LLM mechanics, vector databases, and multi-agent orchestration frameworks. • Security Frameworks: Strong familiarity with MITRE ATLAS, OWASP GenAI Security Project • Builder - You will take the security department to its next level in adopting security AI agents What makes the Security department at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call it “Own. Solve. Impact.” Our security team is at the forefront of a monumental shift in implementing processes. Instead of simply saying "no," we embrace the mindset of "let's explore how we can make it work." Our security team brings a wealth of backgrounds, experience, and wisdom to the table. Which means that age comes before security, or is it the other way around? If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you! We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details. #LI-TD1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Cloud Engineering group is the infrastructure backbone of a platform that processes millions of customer interactions every day. We’re looking for a DevSecOps Manager to lead our Israel-based DevSecOps team and own the security posture of Gong’s cloud infrastructure. You’ll inherit a strong, established team of DevOps and DevSecOps engineers with meaningful ownership and a mature security program. This is a hands-on leadership role that combines people management, technical depth, and architectural influence. You’ll define the cloud security roadmap, remain close to the code and systems, and partner with Product Security, R&D, and Cloud Engineering to make security part of the platform by default. You’ll own: • The security posture of Gong’s multi-cloud infrastructure across AWS, Azure, and GCP. • Identity governance, least-privilege access, credential lifecycle management, and cloud vulnerability management. • Security controls embedded directly into the cloud platform, enabling R&D teams to build and operate securely by default. • Developer toolchain security, including CI/CD pipelines, software supply chain risks, and developer-facing guardrails. • The implementation of security as code, replacing manual processes and ticket-based controls with scalable automation. • The leadership, development, and technical growth of a team of DevOps and DevSecOps engineers. • Team’s roadmap, priorities, and quarterly planning in alignment with Cloud Engineering and the broader Security organization. • The team’s role as the primary cloud security partner for Product Security, R&D, and Cloud Engineering. • Clear security standards, ownership boundaries, and operating practices across the cloud platform. You’ll solve: • Security challenges across a large, evolving environment with multiple production cells, several cloud providers, and more than 500 engineers. • Gaps in cloud identity, permissions, credentials, workload protection, and vulnerability management. • Security risks within Kubernetes, including RBAC, pod security, network policies, and runtime protection. • Risks across GitHub, CI/CD pipelines, third-party dependencies, and the software supply chain. • Friction between strong security controls and the speed, usability, and autonomy R&D teams need. • Repetitive security work by turning manual controls into automated, reusable platform capabilities. • Cross-functional challenges that require alignment between Cloud Engineering, Product Security, R&D, and compliance stakeholders. • Emerging cloud security gaps by proactively identifying them, proposing practical solutions, and driving remediation through completion. You’ll impact: • Gong’s ability to operate a secure, resilient, and scalable multi-cloud platform. • The security of the infrastructure supporting millions of customer interactions each day. • Engineering velocity by providing secure-by-default capabilities and self-service guardrails. • The effectiveness and consistency of cloud security controls across production environments. • The maturity of Gong’s DevSecOps practices, automation, and security-as-code capabilities. • The technical development of a strong team and its evolution into a center of cloud security expertise. • Strategic decisions across Cloud Engineering through active participation in the Cloud Engineering management forum. • How more than 500 engineers build, deploy, and operate secure applicative services at scale. You are: • An experienced engineering manager with at least two years of experience leading a DevSecOps, DevOps, platform, or cloud security team. • A hands-on technical leader with at least 7 years of experience in DevOps and cloud security who can build and troubleshoot solutions - not only review them. • Deeply experienced with AWS security services and controls (including IAM, SCPs, GuardDuty, CloudTrail, and KMS), and across Azure and GCP as well. • Strong in Kubernetes security, including RBAC, pod security, network policies, and runtime tooling. • Experienced in securing GitHub organizations and CI/CD pipelines built with technologies such as GitHub Actions and Jenkins. • Familiar with cloud security posture management platforms such as Wiz, Orca Security, or Prisma Cloud. • Fluent in infrastructure as code using Terraform, Crossplane, or equivalent technologies. • Comfortable balancing security, developer experience, operational needs, and business priorities, Proactive and accountable, with a track record of identifying gaps and driving solutions through completion. An advantage: • Experience supporting compliance programs such as SOC 2, GDPR, or ISO 27001. • Security certifications such as CKS, CISSP, or CISM. • Experience with GitOps practices and tools such as Argo CD or Argo Workflows. *We operate in a flexible hybrid work model. What makes the Engineering organization at Gong unique? At Gong, we build infrastructure that powers one of the leading AI platforms in the revenue space. Our engineering culture combines high ownership, technical excellence, and fast execution. We believe in solving complex problems with clarity, direct communication, and long-term thinking. This is an opportunity to work across teams and influence the technical foundations of a category-defining product used by some of the world’s leading companies. You’ll partner with exceptional engineers and leaders while shaping how Gong scales for the future. We encourage our employees to express their personality and identity, and we ensure fairness and equal opportunities. We follow a flexible hybrid work model that combines working from home, on the go, or at the office—supporting flexibility, autonomy, collaboration, and strong work habits. If these considerations are important to you when choosing a workplace, we’d love to meet you

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As an Application Infrastructure Team Lead, you’ll spearhead the development of the core frameworks and services that power our entire ecosystem. In this role, you’ll sit at the vital intersection of application development and systems engineering, ensuring our platform remains resilient, high-performing, and developer-friendly as we scale. If you are a technical heavyweight who loves Java but thrives on leading teams through complex data and infrastructure puzzles, this is your opportunity to build the foundation for our next phase of growth. You’ll Own: • Team leadership & mentorship: Guiding a high-performing engineering team and fostering a culture of ownership and excellence. • Core application infrastructure: Designing and maintaining mission-critical frameworks using Java and Spring Boot. • Technical standards: Defining and enforcing the benchmarks for code quality, system performance, and security across the entire stack. • Streaming & messaging pipelines: Owning the reliability and scalability of asynchronous communication using Kafka or SQS. You’ll Solve: • Data layer optimization: Leading specialists to tackle challenges in high availability and performance across PostgreSQL, MongoDB, OpenSearch, and Redis. • Distributed systems complexity: Designing robust pipelines for asynchronous communication and data streaming at scale. • Architecture gaps: Bridging the gap between DevOps and Product teams to align infrastructure capabilities with evolving business needs. You’ll Impact: • Engineering velocity: Providing the foundational building blocks that empower all product engineering teams to build faster and better. • System reliability: Ensuring the high availability, scalability, and security of mission-critical systems. • Technical culture: Driving a mindset of continuous improvement and technical excellence that resonates across the R&D organization. How You’ll Succeed Here: • You are a seasoned leader with 8+ years of hands-on technical experience, with at least 2+ years of experience leading engineering teams in a fast-paced environment. • You have deep, hands-on experience with Java & Spring Boot, building complex, large-scale server-side applications (this is a must). • You possess deep knowledge in at least one of the following: PostgreSQL, OpenSearch, Redis, MongoDB, SQS, or Kafka, and you know how to lead engineers to get the best out of these tools. • You are highly proficient with AWS services and understand how to leverage cloud infrastructure to build resilient systems. • You can see the big picture, balancing the need for immediate delivery with long-term architectural health and scalability. • You excel at communicating complex technical concepts clearly to both technical and non-technical stakeholders and at building consensus across teams. • You hold a Bachelor’s degree in Computer Science, Software Engineering, or a related technical field. *We operate in a flexible hybrid work model. What makes Engineering at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means being involved and able to influence the entire process to create the best product. If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you! About us We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details. #LI-HS1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re seeking a highly motivated Senior UX Writer to join our Product Writing team. This is a senior role for someone who has already owned content for complex products and is ready to raise the bar again. If you have a passion for writing and are excited to have an impact on a platform used by some of the biggest names in tech, we want to meet you! The pace is fast and the standards are high. We’re looking for someone who loves writing, puts in the effort, and takes pride in shipping content that’s right. You’ll be working for an amazing offering in a growing market and working with a team of experienced writers, designers, product managers, and engineers. You’ll Own: • Owning and managing all the content needs for your pods • Driving writing projects end to end, working in Figma and prototypes to write, iterate, and refine copy in context • Helping to define and maintain our team style guide, design system, and other team assets You’ll Solve: • Working with product managers, engineers, and designers to create concise, clear, and helpful microcopy, and giving UX/UI content feedback in your product areas • Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities You’ll Impact: • Supporting the documentation of Help Center articles • Creating user assistance for Gong’s features, including product tours and sidebar content • Using AI writing tools daily to draft, review, and scale content, and helping the team build smarter AI-assisted workflows How You’ll Succeed Here: • Have 5+ years of experience in writing microcopy • Write in mother-tongue English • Have experience owning UX content for complex products, from understanding the problem through launch and iteration, and a portfolio that shows it • Have strong content judgment and attention to detail, with a track record of producing accurate, consistent work • Take a research-minded approach: you seek out product context, user needs, and relevant evidence before making content decisions • Are fluent in AI writing tools and know how to use them to work faster without lowering quality • Are a quick learner, eager and curious to explore new technologies • Can step into the shoes of our various customers’ personas, modify the tone and voice of your writing to match the customer and use case, and create content that’s meaningful for them • Communicate clearly and proactively with partners: you share progress, surface risks or blockers early, and make sure decisions and next steps are understood • Follow through reliably: you manage competing priorities, meet agreed commitments, and raise changes to timelines as soon as they arise • Have the confidence to ask questions, flag uncertainty, and take ownership of resolving content issues • Work independently with minimal handholding, while being a strong team player • Are hard-working, positive, and energetic, and thrive in a fast-paced environment *We operate in a flexible hybrid work model. What makes the Product department at Gong unique? Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a work place, we'd love to see you with us. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-RO1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Developer Experience (DevEx) Team Lead, you'll lead the team responsible for the platforms, tooling, and workflows that power Gong's engineering organization. You'll help hundreds of engineers build, test, deploy, and operate software more efficiently by removing friction from the software development lifecycle. This is a leadership role where you'll shape technical direction, grow a high-performing team, and drive initiatives that improve engineering productivity across the company. You'll Own • Developer Experience Platform- Drive the evolution of Gong's internal developer platform, enabling self-service capabilities across local development, CI/CD, testing, deployment, and observability. • Team Leadership & AI Adoption- Lead, mentor, and grow a team of platform and software engineers while driving the adoption of AI-powered development tools that accelerate engineering productivity at scale. • Engineering Productivity- Own the reliability and scalability of CI/CD systems, improve software delivery workflows, and partner with Infrastructure, Security, AI Enablement, and R&D leadership to continuously raise engineering effectiveness. You'll Solve • Remove bottlenecks across the software development lifecycle by building scalable platforms, automation, and self-service solutions that enable engineers to move faster with confidence. • Evaluate, operationalize, and scale emerging AI capabilities while ensuring they are adopted safely, effectively, and in ways that create measurable impact across R&D. You'll Impact • Increase engineering productivity and developer satisfaction by delivering reliable internal platforms and workflows that support hundreds of engineers across the organization. • Shape how software is built at Gong by influencing engineering standards, improving delivery speed and quality, and enabling teams to innovate more efficiently. How You'll Succeed Here • You bring 5+ years of engineering management experience leading highly technical teams in Developer Experience, Platform Engineering, or Infrastructure, with a strong track record of balancing strategic leadership with hands-on technical execution. • You bring a strong software engineering background with experience building cloud-native, distributed systems, ideally using Java and/or Python. • You embrace an AI-first mindset and have hands-on experience evaluating and integrating AI-powered developer tools into engineering workflows. • You have deep expertise in modern software delivery, CI/CD ecosystems, developer platforms, automation, observability, and GitOps practices. • You build strong partnerships across engineering organizations and influence technical direction through collaboration, communication, and a customer-first approach to developer experience. *We operate in a flexible hybrid work model. What makes Engineering at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means being involved and able to influence the entire process to create the best product. If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you! About us We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details. #LI-HS1

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re looking for an experienced, multidisciplinary Security Engineer with a strong technical foundation and the ability to learn and own new technologies and domains from the ground up.You’ll join Corporate Security Engineering within Gong’s Cyber Defense organization, You’ll design, implement, and mature the security controls that protect Gong’s business applications, workforce, and corporate environment. You’ll work closely with Cyber Defense, IT, DRE, R&D, People, Legal, and GRC to embed security controls at scale. Our strategy is AI-first and built on identity-centric controls, Zero Trust principles, and scalable automation. You’ll Own • The security posture of Gong’s corporate technology stack, including AI security, identity, DLP and insider risk, EDR, MDM, browser security, SSPM/CASB, network security, and email and collaboration security. • Zero Trust access policies for workforce and external users, along with hardening for macOS, Windows, and Linux endpoints, browsers, SaaS applications, and corporate networks. • Identity and access capabilities, including SSO, phishing-resistant MFA, passwordless authentication, conditional access, device trust, PAM, joiner-mover-leaver controls, and service-account hygiene. • The evaluation and rollout of new security technologies, taking solutions from proof of concept through production. • Automated workflows and API integrations that scale security controls without adding operational overhead or headcount. • SaaS, third-party, and AI governance, including SaaS configuration reviews, vendor security assessments, access reviews, OAuth governance, posture remediation, and enablement-first guardrails for employee AI tools. • Domain expertise for SecOps incident response and partnership with IT and R&D to embed security standards and operating procedures into day-to-day processes. You’ll Solve • How to protect a fast-growing SaaS company’s corporate environment across a broad and evolving technology stack. • How to translate security risks into clear requirements, practical controls, and reliable production operations. • How to strengthen identity, endpoint, SaaS, network, email, and collaboration security through a unified Zero Trust approach. • How to automate security processes and integrate systems so controls remain effective as Gong scales. • How to enable employees to use SaaS and AI tools safely through thoughtful guardrails rather than blanket restrictions. • How to make security standards easy for partner teams to adopt by embedding them into operational workflows and SOPs. You’ll Impact • The security and resilience of Gong’s business applications, workforce, and corporate environment. • Gong’s ability to scale securely through stronger identity-centric controls, Zero Trust access, endpoint hardening, and SaaS governance. • The maturity of the corporate security program by improving posture management, remediation, automation, and operational consistency. • The effectiveness of Cyber Defense incident response through hands-on technical expertise and strong cross-functional partnership. • The safe adoption of emerging technologies, including AI tools, AI agents, agentic workflows, and low-code/no-code platforms. • A security culture that helps teams move quickly and responsibly by exploring how to make things work securely. What you bring • 5+ years of experience in cybersecurity engineering, ideally in a high-growth SaaS environment. • Hands-on expertise with identity platforms, including Okta or Entra ID, plus experience in at least two of the following areas: data security, DLP/DSPM, endpoint security, EDR/BDR, email security, or network/SASE. • Practical experience with SSO, MFA, RBAC, SCIM, Zero Trust, and SSPM platforms. • Experience evaluating SaaS and application security, with an understanding of common security frameworks such as CIS, NIST, and OWASP. • An engineering mindset: you build automation, API integrations, and workflows rather than focusing only on tool administration. • The ability to drive security through strong relationships, communicate effectively across teams, and take ownership of complex problems. • An AI-first, hands-on problem-solving mindset. • Fluent English and the ability to work effectively with global teams. Strong advantages • Experience securing AI agents, agentic workflows, or low-code/no-code platforms. • Offensive security knowledge. • Familiarity with emerging SaaS threats, including OAuth abuse, token theft, and identity-based attacks. Scope clarity Corporate Security Engineering owns endpoint security, identity security, email and collaboration security, SaaS posture, Zero Trust access, DLP and insider-risk tooling, corporate vulnerability management, and employee AI-tool security. This role is part of Cyber Defense and focuses on the corporate environment. It is not the primary owner for CI/CD security, software supply-chain controls, infrastructure-as-code guardrails, product application security, product penetration testing, or cloud infrastructure provisioning and reliability. Why Gong At Gong, we trust and empower our employees to take ownership, solve complex problems, make sound decisions, and create meaningful impact. Our security team brings together diverse backgrounds, experience, and perspectives, and approaches security with a “let’s explore how we can make it work” mindset.We encourage employees to express their personality and identity, and we are committed to fairness and equal opportunity. Our hybrid working model supports flexibility, autonomy, strong working relationships, and effective work habits.

Description Join our IT Business Applications team as a Business Applications Project Manager, where you'll be instrumental in bridging the gap between finance business requirements and technical solutions. We're seeking a proactive leader to stabilize our financial systems, accelerate critical projects, and drive impactful process improvements through hands-on NetSuite application management Workato integrations and . What am I going to do? • Spearhead the restart of postponed financial projects by translating complex business needs into actionable technical implementation plans. • Configure and customize NetSuite and other financial applications to automate and enhance key workflows, including billing, revenue recognition, and procurement. • Proactively troubleshoot and resolve intricate technical issues within our finance module stack, ensuring operational stability. • Develop and maintain comprehensive documentation and best practices for new financial processes, ensuring scalability and ease of support. • Lead cross-functional initiatives focused on our financial business applications, taking hands-on ownership of Workato integrations. • Collaborate closely with the Finance team to identify opportunities for process automation and application enhancements, acting as a trusted technical advisor. Requirements • You are a true Quality Executioner at heart, dedicated to delivering meticulously crafted solutions and ensuring seamless operations within complex, cross-functional environments. • You possess a strong understanding of financial domains, with proven experience in areas like billing, revenue recognition, or procurement processes. • You bring hands-on 1+ year experience in Workato integration development and configuration, enabling you to build robust automation solutions. • You have a 3+ years solid grasp of NetSuite system administration, customization, and best practices for financial modules. • You excel at cross-functional collaboration, effectively partnering with business stakeholders to gather requirements and drive project success. • You have a demonstrated ability to proactively identify, troubleshoot, and resolve technical issues within business application ecosystems. • Perform all of the above in a SOX-compliant environment. Nice to have • A background in implementing and managing financial reporting tools. Working with AI This role will leverage AI and automation tools, particularly Workato, to streamline financial workflows and enhance reporting capabilities. While AI will handle repetitive tasks and complex data transformations, your expertise will be crucial for designing, implementing, and overseeing these automated solutions, ensuring they align with strategic business objectives and maintain data integrity. Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description In Customer Care and Trust & Safety, real people are on the other side of every decision. You're the reason why our users feel safe using Fiverr, and you take that seriously. From quality assurance specialists to fraud analysts, those we're looking for are stakeholder-savvy and treat every case like it's the only one that matters. So if you're methodical when the details affect people’s livelihoods, we want to hear from you. Join our dynamic Customer Care team as a Chatbot Project Lead, taking the reins on our chatbot roadmap and stakeholder communication. This is a critical role stepping in to guide a talented team, ensuring seamless project delivery and strategic alignment as we enhance our AI-powered customer solutions. What am I going to do? • Manage the end-to-end chatbot roadmap and sprint delivery, ensuring all project deadlines and key performance indicators are met with precision. • Translate overarching company strategic goals into actionable chatbot experience improvements, effectively communicating updates and insights to diverse stakeholders. • Mentor and provide hands-on guidance to team members, fostering their growth in areas like advanced prompting techniques on platforms such as Forethought. • Leverage data analysis to deeply understand chatbot performance, driving continuous optimization and informing strategic decision-making. • Facilitate key team meetings and foster a collaborative and inclusive team culture. Requirements • You are a true Quality Executioner at heart, thriving on meticulous execution and a commitment to seeing projects through to completion with exceptional detail and efficiency. • Bring a proven ability to develop and manage comprehensive chatbot strategies and roadmaps, aligning them with broader business objectives. • Possess strong stakeholder management and communication skills, adept at building consensus and articulating complex information clearly across different audiences. • Demonstrate experience in mentoring and leading team members, fostering their development and providing hands-on support. • Exhibit a deep understanding of data analysis and KPI monitoring, using insights to drive measurable improvements and strategic pivots. • Hands on experience with AI Chatbot prompting providing customer facing solutions • Fluent English is a must Nice to have • Familiarity with the Forethought platform Working with AI AI is integral to this role, with a focus on utilizing platforms like Forethought for advanced prompting and chatbot optimization. You'll leverage AI to analyze performance data, identify trends, and drive strategic improvements, while your human expertise will guide the overarching strategy, mentor the team, and ensure seamless stakeholder communication and alignment with business goals. Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description Marketing is about obsessing over an audience until you know what they want before they realize it. From brand managers to performance marketers to CRM specialists, the people we're looking for are bold, data-driven, and always convinced there's a better way to do it. So if you watch the Super Bowl for the ads, the Fiverr Marketing team might be looking for you. We're looking for a Senior Brand & Marketing Designer to own design projects end-to-end, working independently with stakeholders across Growth, Brand, Leadership, and Product to turn ideas into visual stories that are clear, compelling, and on-brand. You'll be a guardian of our brand guidelines, holding a high bar for design quality and consistency across every touchpoint. This role sits within a company that genuinely values design and the impact it has on the business. What am I going to do? • Translate business goals, campaigns, and product messaging into design that tells a story • Work autonomously with stakeholders in Growth, Brand, Leadership, and Product, managing your own priorities • Maintain and evolve our brand guidelines, ensuring consistency across every marketing and brand deliverable Requirements • 4+ years of experience in brand, marketing, or visual design — ideally at a tech or SaaS company • A strong portfolio demonstrating both strategic thinking and hands-on execution • Proven ability to work independently and manage multiple stakeholders and priorities at once • Excellent typography, layout, and composition skills • Curious and hands-on with AI and new design tools, always keeping a finger on the pulse of what's new • Strong communication skills and comfort collaborating across Growth, Product, and Leadership Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description Working in Product means making bold decisions with the data you have. You're the type that always asks, “Is there a better way?” From product managers to designers to researchers, the people who thrive here are strategic by nature, curious by default, and comfortable sailing without a full map. So if you challenge assumptions and know how to bring multiple stakeholders together, the Fiverr Product team might be your place. What am I going to do? • Make an impact: Drive outcomes across the Fiverr marketplace for clients and freelancers alike — but expect the specific area you own to shift. Where you focus is set by our strategic Bets, and those change as the Bets change. • Lead a multidisciplinary team: Collaborate with engineers, designers, and data scientists to drive product delivery and innovation. • Turn data into decisions: Define how we collect, validate, and use the signals that power the product — translating data into reliable inputs for better decision-making. • Drive the end-to-end user experience: Continuously improve the surfaces and flows that users rely on, from onboarding to ongoing engagement. • Develop and execute roadmaps: Create strategic product roadmaps and lead their execution, balancing short-term delivery with long-term platform thinking. • Collaborate across teams: Work with stakeholders across the organization to align on a shared direction and amplify impact. How we actually work: Fiverr's product org runs on strategic Bets — leadership sets a small number of company-wide Bets each half, derived directly from our OKRs, and most of our capacity flows there. Teams get assigned to whatever Bet most needs them next, not necessarily their "home" domain. That means the traditional model — a fixed squad with permanent mission and task ownership — doesn't really apply here. Scope, team composition, and priorities move as the Bets move, sometimes mid-cycle. You're joining a team and a mission-driven org, not a fixed job description, and the right person for this role reads that as the exciting part, not the risky part. Requirements • At least 5 years of relevant experience as a Product Manager. • A proven track record of making an impact as an entrepreneur, leader, or product manager — ideally on a marketplace or platform product. • Strong analytical skills: developing product hypotheses, applying validation methods, and working with data to drive decisions. • Strong ability to translate opportunities and needs into products and features across a broad and diverse user base. • Good understanding of UI/UX. • Savvy learner, avid listener, articulate communicator, and presenter. • Genuinely energized by ambiguity and fast context-switching — comfortable being handed a new priority with less notice and fewer resources than you'd like, and adapting without losing momentum. This isn't a "pick a lane and defend it" role. • Ability to work in a fast-paced environment with short delivery cycles. • BA / MA / BSc / MSc in a related field. At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think it'll make your life more fulfilling, we want to hear from you. Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, we’d love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement. What am I going to do? • Design and lead comprehensive onboarding and ongoing development programs for Customer Care. • Working with different stakeholders (as part of the product enablement part of the role) • Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English. • Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness. • Manage and enhance learning journeys within the LMS system. • Monitor training effectiveness and provide recommendations based on performance data and feedback. • Stay up to date on customer care methodologies, industry trends, and emerging best practices. Requirements • 2+ years of experience in Customer Success Management in a large-scale company – a must. • 2+ years of experience designing and delivering effective training programs – a must. • Exceptional communication, presentation, and interpersonal skills to engage and train professionals effectively. • Professional-level English proficiency with excellent written and verbal communication skills. • Experience in creating and managing knowledge base articles and training documentation. • Strong research, analytical, and instructional design skills to develop engaging content for diverse audiences. • Familiarity with learning management systems (LMS), e-learning tools, and knowledge-sharing platforms – an advantage. • A proactive, self-driven mindset with strong organizational skills and attention to detail. • A “Can-Do” approach with the ability to manage multiple projects and adapt to changing priorities. Nice to have • Experience leveraging AI tools for content creation, such as AI training video generation. • Familiarity with Customer Relationship Management (CRM) platforms and associated workflows. • Prior experience in a fast-paced, high-growth technology company environment. Working with AI This role will leverage AI to enhance content creation efficiency, potentially through tools that assist in generating drafts for KB articles or even creating initial video scripts for training modules. However, the strategic direction, quality assurance, and nuanced delivery of training will remain a critical human-led function, ensuring our training is accurate, empathetic, and perfectly tailored to our Customer Care team's needs. Equal opportunities At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Description Tech is at the center of everything we do at Fiverr and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the Fiverr Technology team might be right for you. We're looking for a brilliant Development Team Leader to step in and lead a critical backend engineering team, ensuring our product roadmap stays on track and our systems remain stable. This is a high-impact opportunity to provide leadership, drive successful project delivery, and foster the growth of talent within our dynamic environment. What am I going to do? • Drive the team's project roadmap, owning the schedule and ensuring on-time delivery while proactively managing dependencies. • Act as the primary point person for production health, overseeing reliable deployments and leading swift incident response. • Provide hands-on technical mentorship and guidance to engineers, championing best practices in security and architectural design. • Cultivate strong partnerships with team leaders from the group to facilitate seamless cross-functional integration and align on shared objectives. • Optimize day-to-day operational rituals, including stand-ups, sprint planning, and task allocation, to maintain team velocity and efficiency. Requirements • You are a true Technical Solver, leading your backend team not just through direction, but through the kind of deep technical judgment that turns hard problems into clear paths forward. • Brings a solid background in production support and incident management, ensuring system reliability and swift resolution of issues. • Excels at providing technical mentorship and conducting effective code reviews for engineers at varying experience levels. • Possesses excellent cross-functional collaboration skills, adept at navigating dependencies and fostering alignment with partner teams. • Deep understanding and practical application of Agile methodologies to optimize team workflows and delivery. • Demonstrates strong experience in technical project management, driving complex software development roadmaps from conception to delivery. Nice to have • Experience working with mobile application development teams or integrating services with native mobile platforms. • Familiarity with modern security best practices and architectural patterns in a SaaS environment. • Prior experience in a fast-growing tech company, navigating scale-up challenges. Working with AI While human leadership, intuition, and mentorship remain paramount, this role will leverage AI-powered tools such as project management assistants to identify potential timeline risks and automate routine reporting. AI will also support in code analysis to flag potential security vulnerabilities, allowing you to focus on strategic guidance and complex problem-solving. Equal opportunities At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Description We are looking for a highly proactive and experienced Operations Manager to help lead the operational evolution in content moderation of the Trust & Safety (T&S) department. This role sits at the intersection of moderation operations, product, technology, data, policy and external vendors. The person will be responsible not only for maintaining existing operations, but for identifying gaps, building scalable solutions and driving complex T&S initiatives from problem definition through implementation. This is a role for someone who is comfortable with ambiguity, operates with a high degree of independence and naturally takes ownership. We are looking for someone who does not wait for a fully defined task or process, but can identify what needs to happen, build the plan, align the right stakeholders and move the work forward. What am I going to do? • Own complex Trust & Safety operational initiatives from definition through execution, rollout and measurement. • Lead operational aspects of new moderation technologies, external vendor integrations and tooling improvements, including solutions such as automated and AI-assisted moderation. • Act as the operational owner for integrations: define requirements, identify dependencies, coordinate Product, Engineering, Data, Policy, Legal and vendor stakeholders, manage timelines and drive decisions to closure. • Translate T&S problems and policy requirements into scalable operational workflows, enforcement logic, rules, tooling requirements and implementation plans. • Continuously identify operational gaps, inefficiencies and emerging abuse trends and proactively propose solutions rather than waiting for predefined projects. • Build and improve moderation workflows across automation and human review, balancing accuracy, operational efficiency, user impact and business needs. • Own relationships with relevant moderation and T&S vendors, including implementation, performance management, escalation and ongoing optimization. • Drive cross-functional projects involving Policy, Product, Engineering, Data Science, Legal, Customer Care, QA and Training. • Support incident and escalation management when operational or platform-integrity risks require rapid cross-functional response. • Help shape the longer-term operating model and capabilities of the Trust & Safety function. Requirements • 3+ years of experience in Trust & Safety, marketplace integrity, risk operations, fraud operations, content moderation, platform operations or another complex operational environment. • Demonstrated experience independently leading large or cross-functional projects. • Strong ownership mentality and bias for action — you naturally ask “what needs to happen next?” and make it happen. • Ability to take an ambiguous problem and turn it into a structured plan with clear decisions, owners and execution. • Strong stakeholder-management skills, including the ability to influence Product, Engineering, Data and business teams. • Comfortable working with technical teams and learning new systems, APIs, workflows and technical concepts. Engineering experience is not required, but technical curiosity is. • Strong analytical judgment and ability to use data to make decisions and measure operational impact. • Excellent written and verbal communication, with an ability to simplify complex topics and drive conversations toward decisions. • High level of independence, reliability and follow-through. Strong Advantages • Experience implementing or managing third-party Trust & Safety, moderation, fraud or risk technology. • Experience working with AI/ML-powered moderation, detection or enforcement systems. • Experience with moderation operations at scale or with BPO/vendor environments. • Familiarity with data analysis, SQL, dashboards or experimentation. • Experience working within a two-sided marketplace or other UGC-heavy platform. • Previous experience leading people or acting as the senior operational owner of a function. Working with AI AI and automation are integral to enhancing our Trust & Safety operations. You will leverage AI-assisted moderation tools to improve efficiency and accuracy, and potentially work with AI-driven analytics to identify emerging abuse trends. Your role will involve guiding the operational application of these technologies and ensuring their effective integration with human oversight and policy enforcement. Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description Fiverr's Applied Science group builds the intelligence behind the marketplace. We turn large volumes of unstructured data into structured understanding, and use it to connect the right people with the right work. We are a small team with an unusually large surface. We own the full path from raw data to production AI systems, and we are actively expanding what that platform can do. In this role, you will design, build and operate AI systems that run continuously in production: large volumes of unstructured data in, models and pipelines in the middle, structured signal that teams across Fiverr build on back out. The scope runs from data pipelines and retrieval infrastructure through to model quality, evaluation and cost. This is a hands on senior role, and you will help define how these systems get built here rather than inherit someone else's answer. What am I going to do? • Build and evolve our production LLM pipelines, turning unstructured text into structured data that the product consumes. • Design and operate large scale batch and near real time data processing, including correctness, freshness and cost. • Build the retrieval and serving layers that make our data usable in real time. • Decide what runs on which LLM model, and prove the choice with numbers rather than intuition. • Keep cost and latency predictable as volume grows: throughput, failure handling and monitoring. • Build agentic workflows that makes the whole team faster, and help set the standards others work to. Requirements • Have 5+ years building and operating production systems, and have seen what breaks at scale. • Have built real features on top of LLMs, with a feel for how they behave and where they need guardrails. • Are at home with data at scale: pipelines, asynchronous and distributed processing, storage and query design. • Design systems well. You can take an ambiguous problem, shape a system around it, and reason clearly about tradeoffs, boundaries, and cost. • Communicate clearly and work easily with product and data partners. • BSc in Computer Science, Software Engineering, or a related technical field. • Advantage- familiar with LLM as a judge concepts, vector search or graph DB. At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly. Equal opportunities At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Description Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you. We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active, focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset, actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment. What am I going to do? • Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies. • Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations. • SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows. • AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows. • Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001). Requirements • 6+ years in systems engineering, modern IT infrastructure, or DevOps. • Identity Expert: Deep, hands-on administration experience with Okta (advanced lifecycle management, API integrations, and SAML/OIDC configuration). • MDM Expert: Advanced engineering experience with Jamf Pro (building configuration profiles, managing extension attributes, and scripting policy deployments). • AI Literacy: Proven track record of using AI tools (e.g., Copilots, LLM APIs) to accelerate scripting or optimize IT workflows. • Automation: Highly proficient in scripting (Python, Bash, or PowerShell) and using SaaS integration platforms (e.g., Okta Workflows, Workato). • A "SaaS-first" mindset that favors API integration and automation over manual configuration. • Strong troubleshooting skills and the ability to explain complex technical architecture simply. Equal opportunities At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Description Working in Business means always seeing the full picture. You spot trends, align stakeholders, and don't rest until you see the move through. From partnerships to revenue operations, those who thrive here are commercially minded, analytical, and excited to solve problems without obvious solutions. So if you're a born strategist who never leaves anything unfinished, the Fiverr Business team has just the job for you. We're looking for a Business Operations Manager who is a sharp analytical thinker and a strong business operator: commercially minded, execution-focused, and skilled at aligning stakeholders to drive results. You'll own a key part of the early freelancer journey on Fiverr, driving execution across Acquisition, Onboarding, Vetting, Quality & Trust, so that freelancers are successfully activated and reach their first engagement on the platform. What am I going to do? • Own your business targets: Track the performance of your area, critically review the numbers, identify growth opportunities, and take action to pursue them. • Drive cross-functional initiatives: Take strategic initiatives from idea to impact, working closely with Product, Data, Product Marketing, and other teams to align stakeholders and deliver business outcomes. • Conduct business research: Investigate the competitive landscape, extract relevant benchmarks, and build data-driven business models that support strategic decisions. • Use data and AI: Analyze metrics with data, Excel, and AI tools, optimize processes, and deliver sharp, clear reporting. • Operate with independence: Make decisions, manage trade-offs, and proactively flag what needs leadership visibility. • Build partnerships: Establish trusted relationships with colleagues across the business, so you're part of key decision-making discussions. Requirements • 3+ years of experience in business, strategy, or analytical roles, preferably in business operations or consulting • Experience formulating and implementing strategic initiatives • Strong analytical skills: interpreting data, running qualitative and quantitative research, and turning results into clear takeaways • Strong operator mindset: outcome-driven, hands-on with execution, and comfortable owning results end-to-end • Proven stakeholder management across Product, Data, Marketing, and business leaders • A collaborative, low-ego team player who works well both independently and as part of a broader group • Excellent written and verbal communication skills • Advanced English Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Description Finance at a public company means the stakes are high. From financial analysts to controllers, the people who thrive here are compliance-aware and business-oriented enough to translate numbers into strategy. So if accuracy is your strong suit and accountability a given, the Fiverr Finance team might be the place for you. What am I going to do? • Develop and implement a forward-thinking procurement and sourcing strategy that aligns with Fiverr's overarching business objectives. • Lead complex, high-value contract negotiations to secure favorable pricing, terms, and service-level agreements with key suppliers. • Oversee and optimize procurement budgets, ensuring efficient spend across all categories and identifying opportunities for cost reduction. • Cultivate and maintain robust, collaborative relationships with strategic suppliers and external partners. • Spearhead initiatives to enhance procurement processes, streamline operations, and unlock new avenues for value creation. • Serve as a trusted advisor, partnering daily with Finance, Legal, Operations, and IT teams to ensure procurement activities are strategically aligned. Requirements • You are a true Stabilizing Captain at heart, experienced in leading teams, thriving in high-velocity environments and providing calm, strategic direction amidst evolving challenges. • You possess a deep understanding of procurement best practices, supplier management, and contract administration, with proven experience managing high-value contracts and complex negotiations. • You bring strong analytical, financial acumen, and project management capabilities, coupled with a knack for problem-solving. • You excel at building and nurturing relationships, demonstrating exceptional communication and interpersonal skills that foster collaboration across diverse teams. • You are adept at leveraging ERP and procurement systems (e.g., NetSuite, Bizdoc, Opstream) to drive operational efficiency and strategic insights. • You have a comprehensive grasp of global purchasing methods, procedures, and contract management, with a talent for identifying and implementing practical sourcing solutions. • Hands-on experience leveraging AI tools to drive procurement efficiency • Fluent Hebrew and English Nice to have • Experience in fast-paced, high-growth tech environments. • Familiarity with agile methodologies and their application within procurement functions. At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: • Prospect into large Fortune 1000 companies while running an efficient sales process • Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts • Develop a deep comprehension of customer's business • Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI • Handle existing customer expectations while expanding reach and depth into assigned territory • Demonstrate resourcefulness when faced with challenges that defy easy solution • Have intuitive sense of necessary steps to close business and gain customer validation • Identify robust set of business drivers behind all opportunities • Ensure high forecasting accuracy and consistency Who You Are: • Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) • Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ • Able to demonstrate methodology to prospect and build pipeline on your own • Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) • Experienced in selling into large Fortune 1000 companies with the ability to win new logos • Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: • High income earning opportunities based on self performance • New hire stock equity (RSU) and employee stock purchase plan (ESPP) • Continuous professional development, product training, and career pathing • Sales training in MEDDIC and Command of the Message • Intra-departmental mentor and buddy program for in-house networking • An inclusive company culture, opportunity to join our Community Guilds • Generous and competitive medical benefits package • Retirement savings match • Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.