Jobs in Tel Aviv-Yafo

Description ZYG is an AI-native e-commerce operating system. As a Creator Partnerships Manager on our Creator/Influencer growth team, you’ll source and manage creator partnerships across our brands. You’ll own the day-to-day coordination that keeps creator programs scaling smoothly and content flowing consistently. This is a high-execution role and a great entry point for someone who is organized, creator-obsessed, and ready to take ownership of a real function. What you'll do • Source and vet creators across niches and brand verticals through organic discovery, creator platforms, and smart, automated workflows • Manage the full creator journey from first touch to final asset: outreach, briefs, contracts, timelines, content reviews, and revisions • Keep campaign trackers, creator databases, and content libraries organized and up to date • Partner with internal teams (paid media, brand, account management) to make sure content is delivered on time and to spec • Run gifting, affiliate, and paid UGC programs side by side across multiple brands • Spot performance patterns, content quality issues, and creator feedback, and share insights with the broader team • Help build and refine SOPs that make our creator workflows repeatable as the program scales Requirements What We’re Looking For • 2+ years of experience in influencer marketing, creator partnerships, social media, or a related field • Strong project management instincts: you track the details and follow up without being asked • Ability to juggle multiple workstreams across different brands and campaigns • Solid understanding of UGC formats, platform nuances (TikTok, Instagram Reels, YouTube Shorts), and what makes content convert • Clear, warm communication: you’ll be the day-to-day point of contact for our creators and a trusted partner to our internal teams Advantages Nice to Have • Experience with creator or influencer platforms • Familiarity with affiliate programs and tools • Exposure to paid media workflows and how UGC feeds performance creative • Experience coordinating across multiple brands or product categories • Genuine affinity for automation, productivity tools, and workflow optimization, and a curiosity about how AI can make creator programs run smarter

Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We're looking for a DevOps Engineer to join a fast-moving, AI-native engineering team. This is not a traditional ops role. A large share of our code is written and shipped by AI agents. The platform underneath them has to keep up. You'll be expected to help our dev teams ship, debug, and monitor fast, using AI wherever it fits. This is a ground-floor seat on a startup with serious growth ambitions. If you want to build the platform that lets a team of humans and agents ship at machine speed, this is your role What you'll do • Run CI/CD end to end: GitHub Actions, Bazel builds, and Argo CD deploys. Make them faster, greener, and safe for agents to trigger unattended • Build and maintain the infrastructure as code behind the platform on GCP with Terragrunt and OpenTofu: GKE, VPC networking, IAM, Secret Manager, Cloud SQL • Run the data platform: Cloud Composer (Airflow), dbt, and the BigQuery layer the business reports on. Keep pipelines on schedule, cheap, and trustworthy • Keep production observable: Datadog and Grafana, alerts people trust, error tracking that points at the real fault • Put AI to work on ops: extend the agent-driven alert triage, wire Claude Code into pipelines, automate the toil you'd otherwise do by hand • Work with backend and data engineers to make services and pipelines resilient, observable, and easy to deploy Requirements • Minimum 4 years of hands-on DevOps/SRE experience • Kubernetes in production: you've deployed it, upgraded it, and debugged networking on it • GCP: GKE, Cloud SQL, BigQuery, Secret Manager, IAM, VPC networking • Infrastructure as code with Terragrunt and OpenTofu (Terraform experience counts) • CI/CD depth: good knowledge of GitHub Actions, and GitOps on Kubernetes with Argo CD, Flux, or equivalent • DataOps: Airflow, dbt, and a warehouse like BigQuery. You've operated pipelines in production, not only written them • Monitoring and alerting with Datadog, Grafana, or similar • Comfortable scripting and reading code in Go, Python, or TypeScript • A pulse on what's actually breaking in production right now • Someone who thrives with responsibility, moves fast, and wants to build something big Nice to have • Bazel: you've managed the build of a big monorepo • Crossplane • Istio or another service mesh in production • Temporal or another durable workflow engine • Helm chart authoring and Kubernetes operators • Supply-chain security tooling: Trivy, gitleaks, SBOM

Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a Senior Backend Engineer to architect the high-performance backbone of ZyG. You will build the Agentic Architecture- the distributed systems, task-orchestration layers, and real-time execution environments that allow AI agents to perceive the market and act autonomously What you'll do • Architect Agentic Service Infrastructure: Design and scale the high-concurrency backend services and distributed systems that power our AI agents' real-time decision-making. • Build the RAG & Execution Engine: Engineer the backend services for vector search, context-aware retrieval, and the "memory" layers required for agentic workflows. • Develop High-Performance Extraction Systems: Build resilient, distributed crawling and scraping services that function as the "sensory" input for our engine. • System Orchestration: Manage the integration of LLMs and predictive models into the core product API, ensuring low-latency execution and high system reliability. • Define Engineering Excellence: Establish backend architectural patterns, coding standards, and service-oriented best practices for the entire engineering team. Requirements • 8+ years of experience: Deep expertise in Backend Engineering with a software-first approach to complex systems. • AI-Native Workflow: You have a significant advantage if you leverage modern, agentic development environments like Claude Code to accelerate system design and iteration. • The Tech Stack: Strong proficiency in building scalable services. While we value architectural skill over specific syntax, experience with Go (Golang) and GCP (BigQuery/Cloud Run/Postgres) is a major "force multiplier" for our stack. • Agentic Systems Knowledge: Familiarity with the infrastructure needed for LLMs, Vector Databases, and RAG-based application logic. • Architectural Ownership: You excel at taking a high-level business need and designing the full-stack service architecture required to solve it.

Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a hands-on Amazon practitioner with strong growth potential to own a portfolio of brand accounts end to end - advertising, listings, launches, creative direction and the client relationship. This role sits at the intersection of Amazon performance, brand marketing and operations. You bring solid Amazon experience and the drive to go deeper: you get into the campaigns and the reports yourself, learn fast, and decide what happens next based on the data. What you'll do • Account Ownership: Own revenue, profitability, strategy and the weekly client relationship for a portfolio of Amazon accounts. • Amazon Advertising: Plan, build and hands-on optimize SP, SB and SD campaigns against ACOS / TACOS targets - bids, budgets, placements, harvesting, negation and architecture. • Diagnostics & Action Plans: Read Amazon's reports in depth, diagnose why sales moved, and turn it into a clear weekly action plan. • Listings & Brand Store: Own product-page optimization and SEO, A+ content, Brand Store and Virtual Bundles. • Creative Direction: Review product pages and creative critically, brief designers on what to fix and why, and QA the output. • Launches & Catalog: Lead new product launches from listing upload to ranking, and run deals and promotions around key events. • Brand Alignment: Connect Amazon to the brand's wider eCommerce strategy - positioning, DTC funnel, pricing and promotional calendar. • Operations & Brand Protection: Oversee inventory planning and FBA shipments with our logistics team; protect account health, the Buy Box, Brand Registry and reviews. • VA Management: Work with our VAs on your accounts - assign, prioritize and QA their execution. Requirements • Experience: 3–5 years of hands-on Amazon experience managing brand accounts and meaningful ad budgets ($1M+ annual ad spend as a reference point), agency-side or brand-side, facing the client directly. • PPC: Hands-on optimization of SP, SB and SD campaigns; solid command of architecture, bidding, harvesting, negation and ACOS / TACOS economics, and the appetite to master it. • Report & KPI Depth: Fluent in Amazon advertising reports (Search Term, Targeting, Placement), Business Reports, Brand Analytics, SQP and Repeat Purchase Behavior, and in the funnel KPIs behind them - CTR, CVR, sessions, Buy Box %, organic vs paid. • Attribution & AMC: Good understanding of Amazon attribution - 7-day SP vs 14-day SB/SD windows, ACOS vs TACOS when PPC drives organic lift - and familiarity with what Amazon Marketing Cloud can answer (path to conversion, ad-type overlap, New-to-Brand). • AI-Driven: AI is a daily working tool for you: you spot a repetitive process - a weekly report, a bulk file, a listing audit - and build an AI workflow for it, so your time goes to strategy and growth; and you know when the machine is wrong. • Creative Mind: You give precise notes on a product page - what's missing from the main image, which gallery slide isn't earning its place, where the A+ loses the shopper - tied to CTR and CVR, and lead designers with a brief, not taste alone. • Marketing Understanding: You think like an online marketer, not only a channel operator: the full funnel - awareness, consideration, purchase, repeat, scale - how each stage is driven and measured on Amazon, and how Amazon fits the brand's wider DTC marketing. • Launch & Catalog Experience: Comfortable in Seller Central; you have launched products, uploaded listings via flat files, optimized pages for SEO and worked on a Brand Store; strong Excel, Helium 10 and Sellerboard or equivalents. • Independent & Growth-Minded: You take decisions and close loops without waiting for direction; you learn fast and want to grow with the role; sales mindset, out-of-the-box thinking, strong team player. Business-level English; the team works in Hebrew. Advantages • Amazon DSP & AMC Hands-on: Running DSP campaigns and writing AMC queries. • Influencers & Affiliates: Amazon Creator Connections, influencer and affiliate programs for Amazon. • Off-Amazon Paid Media: Google Ads, Meta and TikTok advertising and how they drive Amazon traffic. • TikTok Shop: Hands-on management of a TikTok Shop. • Beauty / Wellness Background: You know how these categories sell on Amazon. • Walmart & International: Walmart Marketplace / Walmart Connect, Amazon EU or other regions. • Basic SQL.

Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a high-caliber Brand Revenue & Strategy Manager to work across a portfolio of DTC brands. This role sits at the intersection of brand strategy, growth, P&L, and partner management. You will analyze each brand as a complete business, identify its most important opportunities and constraints, and help shape the strategy required to scale it profitably. You will work with teams across performance marketing, creative, CRO, retention, operations, and finance, while helping our brand partners understand their performance, financial results, and strategic priorities. What you'll do • Brand Strategy: Define positioning, target audiences, product priorities, pricing, offers, and growth plans. • Revenue and P&L Analysis: Analyze revenue, margins, acquisition costs, retention, inventory, and contribution profit to identify opportunities and risks. • Commercial Diagnosis: Determine whether a brand’s primary constraint relates to its product, positioning, creative, media, funnel, pricing, retention, inventory, or unit economics. • Partner Management: Build strong relationships with brand owners, align on priorities, and work on product development and improvements, inventory costs, forecasts, and payouts. • Growth Planning: Translate business objectives into priorities across acquisition, creative, CRO, retention, merchandising, and operations. • Pricing and Monetization: Develop and evaluate pricing, bundles, promotions, subscriptions, upsells, and shipping thresholds. • Forecasting: Build scenarios connecting media spend, CAC, conversion, AOV, repeat revenue, inventory requirements, and profitability. • Business Reviews: Prepare clear internal and partner-facing reviews covering results, insights, risks, and recommended actions. • Product Feedback: Translate commercial insights into feedback that helps improve ZyG’s platform, agents, and workflows. Requirements • 3–6 Years of Relevant Experience: Background in DTC eCommerce, brand strategy, revenue management, growth strategy, consulting, or performance marketing. • Strong DTC Business Acumen: Deep understanding of how product, positioning, pricing, acquisition, creative, CRO, retention, operations, and inventory drive profitable growth. • Financial and Analytical Strength: Ability to analyze P&Ls, unit economics, margins, forecasts, cohort revenue, CAC and LTV. • Paid Media and CRO Fluency: Strong understanding of Meta and Google economics, attribution, creative performance, Shopify funnels, landing pages, checkout flows, and conversion testing. • Pricing and Business-Model Knowledge: Ability to evaluate pricing, bundles, subscriptions, promotions, and upsells based on customer behavior and unit economics. • Data Proficiency: Advanced data skills and confidence working with dashboards, financial models, forecasts, and cohort data. • Partner-Facing Communication: Ability to explain complex commercial and financial information clearly to founders and business owners. • Strategic Judgment: Ability to identify the root cause behind performance and prioritize the initiatives most likely to improve the overall business. • Structured Execution: Strong organization, documentation, project management, and follow-through across multiple brands. Advantages • D2C & Shopify Mastery: You know the e-commerce ecosystem inside out, including Performance marketing, CRO, app integrations, and purchase-funnel psychology.. • Data power user: Great ability to model business potential, deep proficiency in using AI tools and configuring automated workflows to multiply your own output and manage high-volume launches. • - Previous responsibility for a brand, category, or business-unit P&L • - Experience with Shopify and/or other D2C platforms • - Understanding of inventory planning, landed costs, cash flow, and working capital • - Experience launching or scaling consumer brands in the US • - Strong proficiency with AI tools and automated analytical workflows

Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We're looking for a Customer Support Communications Manager to own the content and training that keep our support organization sharp across every brand we work with. You'll be the person who makes sure that no matter which brand a customer reaches out to, or which rep answers, the answer is accurate and on-voice - and that new reps get there quickly and stay sharp over time. What you'll do • Knowledge bases: Build and maintain accurate, easy-to-navigate knowledge bases for each partner brand, keeping content current as products, policies, and promotions change. • Help Centers: Own the customer-facing Help Centers end to end - structure, content, search performance, and the overall self-serve experience, tailored to each brand's voice. • Macros: Write, organize, and continuously refine support macros so reps can resolve common issues quickly and consistently, without sounding robotic. • Internal communications: Keep the support team informed on policy changes, product launches, known issues, and process updates - through clear, timely internal updates and a well-organized internal knowledge hub. • Rep training: Design and run onboarding training for new support reps, plus ongoing training/certification as processes, tools, and brands evolve. • Quality & consistency: Regularly audit tickets, macros, and Help Center content for accuracy, tone, and consistency across brands; close the loop with reps and stakeholders when gaps are found. • Cross-functional alignment: Partner with Product, Marketing, and Operations to make sure support content reflects the latest brand messaging, policies, and launches. • Metrics & reporting: Track how documentation and training impact support quality (CSAT, first-contact resolution, ticket handle time, escalation rates) and use that data to prioritize what to fix or build next. Requirements • 2+ years in a customer support enablement, or support communications role - ideally supporting more than one brand, product line, or business unit at once. • Excellent English written communication skills, with the ability to adapt tone and voice across different brands. • Proven experience building and maintaining knowledge bases, Help Centers, or macro libraries (e.g., Zendesk, Intercom, Gorgias, or similar). • Experience designing and delivering onboarding and ongoing training programs for support teams. • Comfortable working with support metrics (CSAT, FRT, resolution time) to identify gaps and prioritize work. • Able to juggle multiple brands, launches, and deadlines without dropping details. • A clear, structured thinker who is direct and actionable, and can turn ambiguous situations into simple, usable guidance for a team. • Fluent in English (Hebrew a plus, given our Tel Aviv base). Nice to Have • Experience in DTC/eCommerce or a multi-brand/agency-style environment. • Familiarity with AI-powered support tools (chatbots, AI-assisted macros, auto-suggested responses). • Experience working in a fast-moving startup environment. What We Offer • The chance to shape support operations and culture at an early-stage, well-funded startup from the ground up. • Direct exposure to a portfolio of fast-growing DTC brands, not just one. • • A collaborative, fast-paced team building genuinely novel AI-driven infrastructure for eCommerce.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are looking for a Senior Product Manager to own an Engage product domain end to end: strategy, roadmap, prioritization, delivery, and rollout. The role requires strong product ownership in a complex multi-team environment, with dependencies across Product, Engineering, Design, Sales, Support, and customer-facing teams. The PM must create clarity, make trade-offs, manage risks early, and improve how the team works. Responsibilities • Own product strategy, roadmap, and priorities for an Engage domain and drive AI and GenAI based solutions. • Lead initiatives from problem framing through delivery and rollout. • Make trade-offs between customer needs, business impact, technical constraints, and capacity. • Partner with Engineering and Design on scope, requirements, and delivery readiness. • Manage cross-team dependencies, risks, blockers, and stakeholder alignment. • Communicate priorities, decisions, timelines, and risks clearly. • Improve product processes, documentation standards, and cross-functional execution. Requirements • 5+ years of product management experience in B2B SaaS, enterprise software, preferably in fintech, banking technology, or similar complex environments. • Proven ownership of a product domain or major product initiative end to end. • Experience with AI/ML-based products and data-driven product capabilities. • Experience working with Enterprise customers, gathering feedback and presenting roadmap. • Strong product judgment and prioritization under ambiguity. • Strong execution discipline, including risk management and follow-through. • Experience improving product processes, documentation, or team operating rhythms. • Strong collaboration with Engineering, Design, and business stakeholders. • Clear written and verbal communication in English. Nice to have • Fintech, banking, digital banking, customer engagement, or personalization experience. • Experience with configurable, platform, or admin products. • Experience in B2B2C environments.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are seeking an experienced DevOps Engineer to join our Engineering team and play a key role in building and operating our cloud-native platform. The ideal candidate will have hands-on experience managing production environments at scale, driving cloud transformation initiatives, and supporting the of enterprise systems from on-premises deployments to modern SaaS and cloud-native architectures. You will be responsible for designing, automating, and maintaining scalable infrastructure, CI/CD pipelines, and deployment processes that support both our core products and emerging AI-driven capabilities. Working closely with Engineering, QA, Product, and AI teams, you will help ensure the reliability, security, and performance of our services while driving operational excellence and continuous improvement across our technology stack. Responsibilities • Design, implement, and maintain CI/CD pipelines. • Manage and optimize cloud infrastructure across AWS, Azure, and/or GCP. • Develop and maintain Infrastructure as Code using Terraform. • Manage Kubernetes-based environments and GitOps deployment workflows using Argo CD and Kustomize. • Lead and support the migration of enterprise applications and infrastructure from on-premises environments to scalable SaaS and cloud-native architectures. • Establish, maintain, and continuously improve production environments, ensuring high availability, security, scalability, and operational excellence. • Demonstrate strong production ownership, including incident management, root cause analysis, capacity planning, and performance optimization. • Collaborate with Engineering, QA, Product, and AI teams. • Support the deployment, operation, and monitoring of AI and Generative AI services. • Build and maintain monitoring, logging, and alerting systems. • Troubleshoot and resolve infrastructure, deployment, and production issues. Requirements • 5+ years of experience as a DevOps Engineer or similar • infrastructure-focused role. • Hands-on experience with Azure, Aws, or GCP. • Experience with CI/CD tools such as Jenkins, GitHub Actions, or similar platforms. • Strong knowledge of Terraform and Infrastructure as Code practices. • Experience with Docker, Kubernetes, Argo CD, and Kustomize. • Experience designing and operating production-grade Kubernetes saas platforms or enterprise environments. • Experience with monitoring and observability tools such as Prometheus, Grafana, and ELK. • Strong troubleshooting, analytical, and communication skills. • B.Sc. in Computer Science, Computer Engineering, Information Systems, or a related field (or equivalent practical experience). Nice to have • Experience supporting AI • Machine Learning or Generative AI workloads, including familiarity with MLOps concepts. • AI deployment platforms or cloud-based AI services.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are looking for an experienced Squad Lead to lead a newly formed squad responsible for building Personetics’ business-facing application layer, which directly impacts end users. The role combines hands-on backend development, technical leadership, and strong product thinking. The Squad Lead will drive engineering standards, improve SDLC processes, and promote the adoption of AI-powered development practices within the team. This position requires deep backend expertise ability to lead frontend developers, strong system design capabilities, and the ability to work closely with Product, Design to build scalable, flexible, and user-centric solutions that deliver clear business value. Responsibilities • Lead the design and development of scalable, high-quality backend services powering user-facing features • Own architectural decisions and ensure alignment with product and business needs • Contribute hands-on to development, especially in complex or critical areas • Drive adoption of AI-assisted development practices and modern SDLC methodologies • Improve development velocity, code quality, and testing practices • Mentor and elevate team members, increasing overall squad seniority and engineering standards • Collaborate closely with softwere architects, product managers, and designers to deliver cohesive solutions • Establish and enforce best practices for code reviews, system design, and delivery Requirements • 6+ years of development experience with a backend orientation. • Proven experience in technical leadership or leading engineering initiatives • Hands-on mindset with the ability and willingness to actively code • Strong understanding of system design, scalability, and performance considerations • Experience working on user-facing systems and leading frontend developers • Experience improving engineering processes, SDLC, and development workflows • Familiarity with AI-assisted development tools and practices • Strong communication skills and ability to lead within a cross-functional squad • Education: B.Sc. in Computer Science or equivalent Nice to have • Experience leading teams through organizational transitions (e.g., to squads) • Experience in fintech or data-driven products • Experience working on SaaS products with a focus on scalability, multi-tenancy, and customer-centric architectureproductivity • Hands-on experience integrating AI into development workflows

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are looking for a Senior Software Architect to help define and evolve the architecture of our SaaS platform and core products. You will work closely with product, delivery, and engineering squads to design scalable, reliable systems, set technical direction, and guide teams in making high‑quality architectural decisions that balance delivery speed with long‑term sustainability. This is a hands‑on, senior technical leadership role: you will spend most of your time shaping architectures with teams, reviewing designs and critical code, and driving shared standards and patterns across the organization, all in an advance agentic environment. Responsibilities Architecture & technical leadership • Define and evolve the architecture for key domains in our platform (APIs, services, data flows, integration, observability, security). • Translate business and product requirements into clear, pragmatic technical designs and architecture roadmaps. • Create and maintain architecture artefacts: diagrams, decision records (ADRs), reference implementations, and guidelines. • Evaluate design options and technology choices, articulate trade‑offs, and lead the decision‑making process with stakeholders. • Push forward the agentic mindset and implementation. Working with squads (R&D) • Partner with squad leads and senior engineers to design solutions, break down complex problems, and keep implementations aligned with the target architecture. • Participate in design / tech reviews, ensuring non‑functional requirements (performance, resilience, security, operability) are addressed early. • Provide hands‑on support where it matters most: spike and prototype critical flows, review complex pull requests, and help debug tricky production issues. Partnering with Product • Collaborate with Product to shape technical feasibility, sequencing, and scope for roadmap items and cross‑squad initiatives. • Communicate complex technical topics in simple language to non‑technical stakeholders when discussing roadmap options and trade‑offs. Standards, reuse, and platform mindset • Define and promote architecture principles, coding standards, and reusable patterns (modules, libraries, services) that reduce duplication and technical debt. • Champion platform thinking: design services and components that can be safely reused across teams and products. • Drive adoption of shared platform capabilities (observability, CI/CD, authentication, data, DevOps tooling) across squads. Quality, reliability, and continuous improvement • Ensure architectures are observable, operable, and resilient by design; partner with DevOps/SRE on deployment, monitoring, and incident response. • Identify areas of high technical debt or architectural risk and lead structured remediation initiatives. • Help define and track technical KPIs (e.g., performance, reliability, incident volume) tied to architecture decisions. Mentoring and leadership • Act as a technical mentor and sounding board for senior engineers and tech leads, helping them grow their architecture skills. • Foster a culture of thoughtful design, documentation, and constructive technical debate. • Lead by influence rather than authority: you help teams make better decisions instead of making every decision for them. Requirements • 8+ years of experience in software engineering, including several years in a senior / staff / architect role designing complex systems. • Strong experience with modern backend and distributed architectures (microservices or modular monoliths, event‑driven patterns, robust APIs). • Solid understanding of cloud‑native architecture (e.g., AWS/Azure/GCP), containers, and infrastructure‑as‑code practices. • Proven ability to design for scale, performance, security, and reliability in production SaaS environments. • Hands‑on experience with at least one major language and ecosystem used in our stack (e.g., Java, Python, Node.js, or similar). • Proven agentic experience – as hand-on experience and as architecting GenAI systems • Comfortable reading and reviewing code, guiding implementation, and occasionally building prototypes or reference implementations. • Experience working with product teams in an agile / kanban environment; able to balance long‑term architecture with near‑term delivery. • Strong communication skills: can explain complex technical concepts clearly to engineers and non‑engineers. Nice to have • Experience with financial services, B2B SaaS, or integrations with large enterprise customers (e.g., banks). • Background in data platforms, analytics, or ML‑adjacent systems. • Familiarity with domain‑driven design, event sourcing, or CQRS patterns.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders - yes, we really are leaders - we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are seeking a visionary who reports to the CEO, to serve as the focal point of our internal AI strategy and lay the groundwork for an AI-enabled future across our organization. In this newly created role, you will act as the primary change agent bridging business strategy, technology infrastructure, and human capital. Your mission is to transition the company into a structured, secure, and value-driven operation - driving targeted AI adoption specifically where it yields the highest impact to boost efficiency, achieve core business goals, and foster long-term growth. Responsibilities • Authoring, shaping, and continuously updating the company's AI Transformation Strategy for internal operations, engineering enablement, knowledge management, and workforce productivity, aligned with business goals and operational excellence. • Process Optimization & Internal Efficiency: Mapping existing workflows across various departments (Marketing, Sales, HR, Delivery, R&D, Product, etc.) to identify bottlenecks. • Deploying recurring autonomous workflows (e.g., automated reporting, monitoring) using AI agents to streamline day-to-day operational work. • Architect and manage a centralized, machine-readable repository of enterprise knowledge- leveraging AI to continuously ingest, structure, and update company data to ensure it is instantly accessible and optimized for AI context engines, RAG (Retrieval-Augmented Generation) pipelines, and employee query systems. • Democratizing Development via AI-Assisted Development: Enabling business units to leverage AI-assisted development methodologies and platforms to build custom operational workflows. • Agents Platform: Building a company-wide layer for creating, managing, and sharing AI agents that integrate directly with internal enterprise systems to support operational execution. • Governance, Security, AI Cost Management (AI FinOps)& Economics: • Measuring adoption, usage, and the true cost of AI tools and workflows across all platforms to understand their impact and optimize organizational investment. • Establishing control mechanisms for "AI cost management" and AI FinOps - making techno-economic decisions (e.g., choosing between heavy models vs. specialized open-source models). • Specialized open-source models) to optimize compute costs. • Creating a balanced AI Acceptable Use Policy with the CISO and Legal that protects organizational data while acting as a secure foundation for rapid innovation. Requirements • Strategic Visionary: Experience in defining and executing a technological or operational strategy, with a proven ability to translate AI trends into a structured corporate roadmap. • Deep Technological Understanding of GenAI & Autonomous Systems: • Always up-to-date with the most recent AI technologies and capabilities, with a strong grasp of software architecture, Data engineering, and modern AI paradigms (LLMs, RAG, API integrations). • Deep understanding of how autonomous agents and AI reshape modern job functions, with the ability to set new standards for workforce assessment and collaboration between humans and machines. • Hybrid Tech & Business Background: • Significant experience in technological leadership, Internal Product Management, Platform Engineering, or digital transformation. • Experience overseeing the lifecycle of internal applications is an advantage, particularly with exposure to AI-assisted development platforms and modern AI generation tools from ideation to deployment. • Entrepreneurial Spirit & Matrix Leadership: • An "Enabler" by nature - someone who builds secure foundations for teams to innovate rapidly. • Exceptional communication skills - the ability to articulate complex concepts to R&D teams, Legal, and C-Level executives. • The ability to step into a "blank canvas" environment, establish methodologies, prove immediate business value, and subsequently build a team and budget around that success. • Proven ability to orchestrate company-wide transformations.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position Personetics is looking for a Business Application Manager to own our SaaS and business application portfolio end to end, and to lead how AI is actually implemented inside it. This is the bridge role between IT and the business. The person in this role makes sure every system we pay for is used correctly, by the right people, at the right depth, and drives the practical rollout of AI and agentic AI across our internal systems and processes. It is a hands-on role that combines three disciplines: system administration, business application ownership, and AI implementation and governance, Reports to the Head of IT. Because we serve banking and fintech clients, this role operates inside a regulated environment. Access control, data handling and audit evidence are part of the day job, not an afterthought. Responsibilities • Monitor business system health, resolve integrations, API, sync, and availability issues, and escalate to vendors when needed. • Ensure that we fully utilize existing systems by activating unused features, optimizing configurations, and automating manual processes. Permission model (role-based access, JML, SSO/SCIM, access reviews) • Self-service request and approval workflows • SaaS inventory, overlap mapping, consolidation and decommissioning • Evaluate and approve new tools across technical fit, security/compliance, and commercial value. Manage vendors, renewals, and licenses. • Partner with departments to translate business needs into system configurations, automations, and integrations. • AI implementation and agentic AI governance Requirements • 5+ years in business applications, SaaS operations, including hands-on ownership of at least three business platforms end to end - configuration, integrations and permissions, not first-line support. • Hands-on administration of a work management platform such as Monday.com, Jira or Asana: building boards, automations, integrations and permission structures. • Strong Microsoft 365 administration with real depth in SharePoint Online - site architecture, permissions, document management and lifecycle. • Proven experience designing and enforcing access and permission models, including SSO and SCIM or directory-based provisioning. • Practical experience implementing AI tools and AI-driven automation in a business environment, with a track record of streamlining real processes and showing the time or quality gain. • Experience working directly with business departments and translating their needs into system solutions. • Project management skills: able to run a multi-stakeholder implementation or migration from scoping through rollout and adoption, managing timelines, dependencies, vendor coordination and stakeholder communication. Formal certification is not required. • Excellent written and verbal communication in English and Hebrew. Nice to have • Experience with SaaS management platforms such as Torii or Zluri. • Hands-on experience with enterprise LLM platforms and agentic AI - Claude Enterprise, MCPs, connectors or agent frameworks. • Experience leading a system consolidation or migration project.

Description Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position We are looking for a highly technical, hands-on Platform Backend Engineer to join our Platform team. This is a key technical leadership role for a senior backend/platform engineer who combines deep platform expertise with strong collaboration and communication skills. You will help shape the foundations of our engineering platform, lead important technical initiatives, and drive improvements in the way we build, deliver, and operate software. The role is ideal for someone who is not only technically strong, but also a true people person — someone who enjoys working closely with others, building trust, creating alignment, mentoring teammates, and leading through influence. You will partner closely with engineers, product, and architects, and play a central role in improving both the platform itself and the engineering environment around it. Responsibilities • Lead the design and evolution of core platform capabilities by translating business, product, and customer needs into robust technical solutions that support multiple products and teams • Harness AI in day-to-day engineering work through practical adoption of AI-assisted development tools and workflows, while helping shape platform capabilities that support product-facing agentic applications • Bring a strong problem-solving mindset to complex platform challenges, proactively identifying gaps and driving improvements across architecture, infrastructure, reliability, observability, security, and SaaS readiness • Drive meaningful improvements in SDLC, engineering standards, and development processes to support high-quality and fast delivery • Act as a technical leader by setting direction, creating alignment, mentoring others, and raising the bar for technical excellence and accountability Requirements • 5+ years of hands-on experience in backend and platform engineering roles • 5+ years of experience designing and building large-scale backend systems using Java • 2+ years of experience working with Python (Advantage) • 3+ years of hands-on experience with Kubernetes and modern cloud-native architectures in production environments • Strong experience designing and architecting scalable, reliable, and maintainable production systems • Solid experience working with relational databases and SQL • Proven experience improving engineering processes, development workflows, and technical standards, with strong understanding of software engineering best practices, clean design, and functional and non-functional requirements • Proven ability to lead technical initiatives, influence without authority, and drive alignment across teams through strong communication and interpersonal skills, with a proactive, supportive, and ownership-driven mindset • Practical experience with AI development tools such as Cursor or similar tools, with curiosity and passion for applying them in day-to-day engineering work Nice to have • Experience with CI/CD, observability, reliability, and production operations • Experience working in environments with a strong focus on security and compliance • Experience supporting or driving SaaS transformation • Familiarity with Azure and AWS

Description Join Personetics as an Intermediate Applied Data Scientist, where you'll work with a dynamic team to analyze complex data and deliver innovative solutions for our clients. Utilize your expertise to drive data-driven decision-making and support the development of cutting-edge financial technology. About the position We are hiring an Applied Data Scientist to build the models that turn raw transaction data into the insights our banks’ customers see every day. The stack is deliberately wide: classical ML on tabular data, deep learning, LLM-based systems, and agentic flows. We choose the right approach for each problem, balancing analytical quality, production readiness, and time to market. You drive the analytical work, working closely with Product and Engineering to take ideas from evidence through production. Responsibilities • Analyze and interpret complex datasets to identify trends and patterns. • Collaborate with cross-functional teams to develop data-driven solutions. • Build and maintain predictive models to enhance business decisions. • Communicate findings and insights effectively to stakeholders. • Stay updated with the latest data science technologies and methodologies. • Contribute to the continuous improvement of data processes and systems. Requirements • Bachelor's degree in Data Science, Computer Science, or related field. • 3+ years of experience in applied data science or a similar role. • Proven experience with machine learning algorithms and statistical modeling. • Proficiency in programming languages such as Python or R. • Strong analytical skills and ability to work with large datasets. • Excellent communication and teamwork skills. • Experience with data visualization tools like Tableau or Power BI. Nice to have • FinTech or banking experience. • Transformer models — fine-tuning and production inference. • Experience taking a model into production, including monitoring and post-launch iteration. • Cloud platforms (AWS, Azure).

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Your Mission at Yotpo As a member of the Office of the CTO, your mission is to make every engineer at Yotpo 10x more effective. You will be a central driver in reimagining our Software Development Lifecycle (SDLC), building the intelligent platforms, automated golden paths, and AI-powered tools that will fundamentally change how we build software. This is a rare opportunity to have a massive, force-multiplying impact on our entire R&D & Product organizations, building the systems that enable hundreds of engineers to innovate faster and deliver with exceptional quality. The role is based in our Tel Aviv office. Key Responsibilities • Shape the Software Factory: Act as a key thought leader in shaping Yotpo's Software Factory — the agentic workflows and loops that carry work from idea to production. You will research, prototype, and build the agents, harnesses, and tools behind them, and define the governance, controls, and standards that keep the factory predictable and safe at scale. • Build the Platform Beneath It: The factory only runs on solid foundations, and the Office of the CTO owns them. You will take a hands-on role in building and scaling the shared infrastructure every agentic workflow depends on — our AI gateway, shared memory and context graphs, guardrails, and the golden paths that abstract this complexity away from the teams using it. • Make Quality Automatic: Turn those standards into enforcement — automated gates in our CI/CD pipelines, evaluations and guardrails for agent-generated work, and the telemetry that tells us whether the factory is actually producing better outcomes. Quality, testing, security, and reliability become the default, not the exception. • Drive Adoption & Foster Community: Champion the tools you build. You will create documentation, lead workshops, and act as an internal advocate for your users, turning their feedback into the next iteration. You will also mentor and guide builders across R&D and product — in Tel Aviv and across our global sites — helping to foster our AI-native culture. • Cultivate Engineering Excellence: Raise the bar for how we build. You will set and evolve the technical standards, review practices, and architectural principles that define what "good" looks like at Yotpo, and hold the line on craft as AI accelerates everything around it. What You Bring: Mindset, Experience & Qualifications We are looking for a "Swiss Army knife" — a passionate, high-impact engineer who thrives on solving complex challenges and building leveraged solutions. Your Mindset & How You Work • You Have a Builder's Mentality & Deep Ownership: You have a deep-seated need to build and fix things. You don't just identify problems; you roll up your sleeves, take full ownership of the outcome, and follow through until you see a measurable impact. • You are Customer-Obsessed: You are driven to understand the developer's workflow, identify their friction points, and build tools they love. A sloppy process or a broken tool genuinely bothers you because you know it impacts your customer. • You are a Collaborative, Low-Ego Influencer: You thrive on partnership. You know how to influence decisions and bring people along with you, working across teams to drive change with humility and a focus on the shared goal. • You are a Self-Starter Who Drives Change: You don't wait to be asked. You proactively identify opportunities, start initiatives, and drive them end-to-end. You see change as an opportunity and push forward despite ambiguity. Your Experience & Qualifications • Experience & Leadership: 10+ years of software engineering experience, with a proven track record in a Staff, Principal, or architectural leadership role. You have strong architectural depth and experience shaping the technical direction of complex, cross-team projects. • Agentic Engineering & AI Workflows: You have hands-on experience researching, architecting, and building agentic workflows, autonomous systems, and AI-driven development loops. You are fluent in leveraging modern agentic platforms and developer tooling to drive full-stack engineering automation. • Systems Architecture & Design: Deep expertise in designing distributed, composable, and extensible systems. You have a strong understanding of modern development stacks, cloud-native patterns, microservices, and event-driven architectures. • Full-Stack Technical Skills: Strong hands-on skills with backend systems (e.g., Java, Node.js, Python, Go) and familiarity with frontend frameworks (e.g., React). You are comfortable and effective across the stack. • Strategic Communication: Exceptional communication and analytical skills, with the ability to distill complexity and influence technical and non-technical stakeholders. Fluent English (written and spoken) for working with our global R&D sites. • Academic Foundation: Academic degree in Computer Science or equivalent practical experience. Nice to Have • Prior experience in a CTO Office, advanced R&D, or a platform engineering team focused on developer experience. • Background in data science or working on data-science-centric projects. • Technical publications, open-source contributions, or speaking engagements. • Experience engaging directly with customers or working on products in enterprise SAAS environments. We're building the engine that will power the future of Yotpo. If you are a passionate builder who wants to be at the forefront of the AI-native transformation, we would love to hear from you. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We’re looking for an experienced Product Designer to join our Discover team. In this role, you’ll lead end-to-end design for complex B2B2C eCommerce products, embrace AI-native workflows, and shape user experiences that help drive product strategy. With teams spread across the globe - from the US and Canada to the UK, Israel, Bulgaria, and Australia - we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry. Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry. As part of our Discover Product team, you’ll play a pivotal role in shaping the future of our discovery experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that integrate AI behaviors, leverage AI-native workflows, and deliver real value. What you'll do • Lead end-to-end product design for complex B2B2C experiences in the Discover domain, from problem definition through execution. • Work as part of a true product trio with a PM and Tech Lead, shaping product strategy, priorities, and solutions together. • Design AI behaviors and leverage AI-native processes to build scalable, intelligent user experiences. • Prototype rapidly in code with AI tools (Claude Code, Cursor or similar) to test ideas in days. • Apply strong user empathy, design thinking, and data-informed insights to solve complex problems. • Turn complex data into views marketers can act on and share with their leadership. • Make clear, reversible decisions fast, document the reasoning, and drive them through to execution. What you'll bring Design craft & AI-native process: Strong portfolio showcasing end-to-end product design, UX/UI excellence, and experience designing AI behaviors or using AI-native workflows and Git-based developer integration to prototype and iterate quickly. Experience: 5+ years of experience designing digital products in fast-paced B2B2C or B2B SaaS environments. Experience in eCommerce is highly preferred. Collaboration: Proven track record partnering closely with Product Managers and Engineering leads to balance user needs, technical constraints, and business goals. Mindset: Proactive, curious, and comfortable with ambiguity. Able to step into a maternity leave coverage role and quickly gain momentum while taking full ownership of project streams. Communication: Astute communicator and storyteller who can clearly articulate design decisions and the strategic thinking behind AI-driven experiences. Tools: Expert in Figma, Git workflows, and comfortable working with modern AI-assisted design, research, and prototyping tools. If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you. Help us be the best version of Yotpo by building something great together! #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the Role We're looking for a Senior Talent Acquisition Partner to join our team in Tel Aviv. Recruiting here is changing as fast as the business is. Teams shift, technology shifts, AI is changing how work gets done — and some of the roles we hire for today will look different a year from now. That's what makes this interesting: going beyond the brief to understand the real problem behind a hire, reading the market, questioning our own assumptions, and sometimes writing the profile for a role that doesn't have a precedent yet. You'll get broad business context, direct access to leaders, and real freedom to shape how you work. You'll recruit across functions, seniority levels and geographies — from individual contributors to senior leadership, in Israel and globally. AI is becoming part of how we recruit day to day — mapping markets faster, automating sourcing, helping hiring managers run sharper interviews. We try things, keep what works, and build the next version with the team. What You'll Do • Own hiring end to end — from the business question to the signed offer. Work with hiring managers to define what they actually need, shape the profile, source, assess, and close. • Partner with the business. Get close to leaders' world, understand it well enough to have a point of view, and help shape the answer alongside them. • Recruit anything, anywhere: Product, Engineering, GTM, G&A, leadership, or a profile we've never hired before — in Israel, the US, Europe or a new market. Figuring out a market fast is the skill that counts here. • Go deep on assessment. Look past titles, keywords and rehearsed answers to find real evidence of what makes someone great in a specific context. • Use AI constantly — to research, map markets, source, prepare, and spot patterns. Build the tools and workflows that make the team sharper. • Build what's missing. Candidate experience, employer brand, interviewer training, sourcing infrastructure — if you see a gap, you have room to close it. • Read the market as data. Use conversations, funnel numbers and signals to sharpen a profile, and sometimes redirect a search entirely. • Play for the team. Own a complex leadership search one week, jump into someone else's sourcing push the next. The team's outcome is what counts. You'll Love This Role If... You're a strong recruiter who's never treated the job as a checklist. You want to know the business behind every role — why it exists, what success looks like, what could make someone unexpectedly great at it. You like forming your own view, testing it, and adjusting when you're wrong. AI excites you because of what you can build with it — new workflows, new tools, faster ways to work. And you're generous with what you know: glad to help, jump in, and get better because the people around you are good. What You'll Bring • 5+ years of hands-on, full-cycle recruiting, ideally at a fast-moving tech company • Experience across functions and seniority levels, with a strong technical recruiting foundation • Strong sourcing, interviewing and assessment skills • A track record of real partnership with hiring managers and senior leaders • Experience in global markets, or the speed to learn a new one fast • Hands-on use of AI in your work — tell us what you've built, automated or changed because of it • Strong written and spoken English • Curiosity, ownership, and a builder's instinct If this reads like how you want to work — even if you haven't done every part of it yet — we'd love to talk. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the role We are looking for a Senior Product Manager to join Yotpo and help build the next generation of our UGC (User-Generated Content) platform, powered by AI. This role focuses on creating AI-driven capabilities on top of Yotpo’s core products — enabling brands to better collect, understand, and activate customer content such as reviews, ratings, and visual UGC. You will work in a strong product trio with design and engineering to discover, validate, and deliver solutions that create real value for customers and drive measurable business impact. This is a unique opportunity to shape how AI transforms customer content into actionable insights and growth engines for e-commerce brands. What you’ll do • Partner closely with engineering and product design in a product trio to discover and deliver impactful solutions • Lead continuous discovery with customers, prospects, and internal stakeholders • Define problems worth solving at the intersection of UGC, AI, and e-commerce • Translate customer and business needs into clear product direction and priorities • Drive fast iteration cycles from discovery to delivery and learning • Use qualitative and quantitative insights to inform decisions and measure outcomes • Work closely with GTM, sales, and customer success to ensure strong product adoption and feedback loops • Become a domain expert in UGC, customer behavior, and AI-driven product capabilities Requirements • 5–7 years of product management experience in SaaS companies • Proven experience working in empowered product teams • Strong product discovery and delivery skills • Experience building or contributing to customer-facing products • Experience building 0→1 products • Excellent collaboration skills with engineering, design, and GTM teams • Strong analytical thinking and outcome-oriented mindset • Ability to operate in fast-moving, ambiguous environments Strong advantage • Experience building AI / LLM-based products or features • Experience working with data-rich products or recommendation / insight systems • Background in UGC, reviews, or customer engagement products • Experience in e-commerce or marketing technology • Technical fluency and ability to work closely with engineering Why join Yotpo You’ll join a fast-moving team building AI capabilities at the core of Yotpo’s UGC platform. This is an opportunity to shape how brands turn customer content into intelligent, automated, and scalable growth engines — from insight generation to content optimization and activation. You’ll work in an empowered product environment, collaborate with leading e-commerce brands, and build products that sit at the heart of Yotpo’s strategy. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we're on a mission to help brands deepen their relationships with customers through data-driven experiences, AI-powered solutions, and world-class commerce technology. As we continue to scale, data plays a critical role in powering our products, enabling smarter decisions, and driving operational excellence across the company. We're looking for a Director of Data to lead our evolving Data organization. This is a unique opportunity for an experienced technical leader who thrives at the intersection of leadership and execution. In this role, you'll shape the future of Yotpo's data platform and infrastructure while remaining closely connected to the technology, architecture, and innovation that drive our business forward. Why Join Us • Lead a strategically important Data organization during a transformative phase of growth and evolution. • Shape the technical vision, operating model, and future direction of Data Engineering and Data Infrastructure at Yotpo. • Work hands-on with modern data technologies, AI-driven workflows, and emerging platforms while operating at a senior leadership level. • Influence critical company-wide initiatives and partner closely with leaders across R&D, Product, Finance, Support, and GTM. • Join a culture that values ownership, technical excellence, continuous learning, and meaningful impact. Key Responsibilities • Lead Yotpo's Data organization in its next phase, driving a lean, high-performing, and highly technical operating model. • Own the technical vision, architecture, and execution across Data Engineering and Data Infrastructure. • Directly manage and mentor a multidisciplinary team, fostering growth, accountability, and engineering excellence. • Provide strong hands-on technical leadership, guiding architectural decisions, reviewing designs, and driving execution on critical initiatives. • Partner with stakeholders across the organization to deliver scalable data products and platforms that support business and product needs. • Drive modernization of Yotpo's data ecosystem, balancing proven data technologies with emerging approaches in AI, automation, and modern data platforms. • Lead strategic initiatives involving critical infrastructure, platforms, and investments, ensuring scalability, reliability, and operational efficiency. • Champion best practices in data engineering, platform reliability, observability, and operational excellence. Required Skills • 8+ years of experience in Data Engineering, Data Platform, Data Infrastructure, or related technical domains. • 3+ years of engineering leadership experience, including direct people management and ownership of strategic technical initiatives. • Strong hands-on expertise designing, building, and operating large-scale data platforms and distributed systems. • Deep understanding of modern data architectures, including data warehouses, data lakes, data pipelines, orchestration frameworks, and cloud-based platforms. • Proven ability to lead technical direction while remaining actively involved in architecture and implementation discussions. • Experience managing multidisciplinary engineering teams across Data Engineering, Infrastructure, Platform Engineering, or related functions. • Strong stakeholder management and communication skills, with experience partnering across technical and business organizations. • Demonstrated ability to drive cross-functional initiatives and influence outcomes in complex environments. • A passion for innovation and continuous learning, with a strong interest in AI, automation, and the future of data platforms. Preferred Qualifications (Nice to Have) • Experience leveraging AI, GenAI, LLM-based tools, or AI-assisted development workflows in engineering organizations. • Experience leading organizational or operational transformations within data teams. • Background in high-growth B2B SaaS companies. • Hands-on experience with technologies such as Snowflake, Databricks, Airflow, Kafka, dbt, or similar modern data tools. • Familiarity with DataOps, platform engineering, infrastructure automation, and observability practices. • Experience supporting business domains such as Finance, Customer Support, Revenue Operations, GTM, or Business Intelligence. • Strong understanding of emerging trends in AI-native engineering and next-generation data platforms. At Yotpo, we're committed to building diverse teams and creating an inclusive environment where everyone can do their best work. We encourage candidates from all backgrounds and experiences to apply. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As a Software Engineer, you are a core partner in the product team, shaping not just how we build, but what we build. Your mission is to solve meaningful customer problems, turn ideas into production-ready software, and leverage modern AI-native development practices to amplify your impact as an engineer. You will join a culture of radical end-to-end ownership, where teams deploy to production dozens of times a day. Leveraging a modern technology stack alongside AI-powered development tools, you will build, experiment, and iterate quickly—turning complex technical challenges into products that deliver real customer value. Key Responsibilities AI-Native Software Development: AI is part of how we build software. You will leverage modern AI tools and agentic workflows as part of your daily development process to accelerate implementation, improve code quality, automate repetitive work, and explore technical solutions faster—while applying strong engineering judgment every step of the way. Builder Mentality: You don't wait for perfect specifications. You take ideas, challenge assumptions, build prototypes when needed, iterate quickly, and turn ambiguous problems into elegant, production-ready solutions. End-to-End Ownership: Own your features from idea to production. You build it, you ship it, you monitor it, and continuously improve it—taking full ownership of both customer impact and technical quality. Product Partnership: Partner closely with Product Managers, Designers, and fellow engineers throughout discovery and delivery. Your technical insights will help shape product decisions before a single line of code is written. What You Bring Your Mindset A Builder at Heart: You love creating new things, experimenting with ideas, and turning ambiguity into working software. You proactively identify opportunities, take initiative, and enjoy solving problems that don't come with a predefined solution. Product Partner: You care as much about the "Why" (Business Value) as the "How" (Implementation). You understand customer problems, challenge assumptions, and make thoughtful technical decisions that maximize impact. AI-Native Engineer: You view AI as a fundamental part of modern software development. You know how to combine AI-powered tools with strong engineering fundamentals to build better software, faster. Your Experience & Qualifications Must Haves • 5+ years of software development experience building production-grade software. • Strong experience with modern backend and/or frontend technologies in large-scale production environments. • Proven track record of owning features or services from design through production. • Demonstrated ability to leverage AI-powered development tools (such as Cursor, GitHub Copilot, Claude Code, or similar) as part of your daily engineering workflow. • Strong software engineering fundamentals, including system design, testing, code reviews, and CI/CD. • Experience working closely with Product, Design, and Engineering teams in fast-paced, collaborative environments. #LI-Hybrid