Solutions Engineer jobs in Tel Aviv-Yafo

Milestone is a fast-growing AI engineering intelligence company, helping enterprises measure AI spend, agents and engineering ROI across their organizations. We're a 20-person team building at the intersection of data, AI, and product analytics, and we're looking for a Senior Solutions Engineer to play a key role in our customer-facing technical efforts. This is a hands-on, high-ownership role suited for someone who enjoys working closely with customers while diving deep into technical problem-solving in a startup environment. What You'll Do Lead technical demos and product deep-dives during sales cycles and for paying customers post-sale Act as the technical bridge between customers and R&D, performing initial investigations of customer-reported issues Provide occasional Tier 3 support for complex or escalated cases Own and implement customer-facing analytics tools, including configuring Apache Superset connected directly to our datalake Collaborate with Sales, Product, and Engineering to translate customer needs into scalable solutions Help shape technical processes and best practices in a small, fast-moving team What We're Looking For Required 5+ years in a customer-facing technical role (Solutions Engineer, Sales Engineer, Technical Consultant, etc.) Strong technical troubleshooting skills and comfort working across data, APIs, and integrations Experience implementing or configuring BI / analytics tools (e.g., Superset, Looker, Tableau) Excellent communication skills with both technical and non-technical stakeholders Ability to thrive in a startup environment with broad responsibilities Why mstone.ai Be part of a category-defining AI native company at an early stage Work in a small, high-impact team where ownership and autonomy are core Influence customer experience, product direction, and technical execution

Description We're a stealth-mode cybersecurity startup with experienced founders and strong backing. We're building offensive security technology for large organizations, we’re a post product-market-fit looking to scale up operations About the role You'll be our technical authority in the field and the customer's technical point of contact through pre-sales - winning the deal from a technical standpoint: from the first deep session, through scoping and the evaluation, to the handoff once they go live. You'll work closely with sales on deal support, with our field technical lead on scoping and delivery, with research on output quality, and with product on what we build next. What you will own • Evidence and narrative. What we lead with, how the technical story gets told, and whether it survives a customer red team reading it line by line. • Technical scoping. Scope, environment topology, access model, exclusions, technical success criteria. You also name what will go wrong before the evaluation starts:. Each one gets designed around, descoped, or written down with the champion as a known risk. • Evaluation execution. Access setup, kickoff prep, monitoring, checkpoints, readout content. Scope changes and platform issues get escalated, not absorbed. • Tier 1 support during a live evaluation. Customer’s first point of contact during a PoV You resolve what's resolvable, route the rest with enough detail to act on. • Enterprise security review. Technical answers to questionnaires, architecture reviews, privacy and data-handling questions, deployment-model requirements. You build the reusable answer library that makes the second enterprise cost a fraction of the first. • Technical demos and methodology sessions. How the technology works, what controls sit around it, and how it compares to the alternatives a buyer is weighing. You answer the question that decides most deals: how do you know this result is real. • Demo environment and reusable assets. Demo environment, seeded scenarios, playbooks, demo scripts, a recorded demo library, persona talk tracks - You will design and build the technical assets that power the GTM team. • Handoff and product feedback. You will collaborate with GTM and Product to ensure customer expectations are met, providing feedback and insights that will help shape the product roadmap Requirements What we're looking for • Offensive security background: pentester, red teamer, or security researcher, or applicable solutions in the field. Understanding of how an attacker thinks and how to convey it to both executives and technical teams • Hands-on experience leading enterprise evaluations or technical POVs. • You present well and can win a methodology argument with a customer's security staff without losing the room. • You write clearly. Technical narratives and questionnaire answers are both writing jobs. • Comfort with a fast-moving product matters more than familiarity with any particular tooling. • You are a problem solver - independant, can solve issues and write code

Description We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact. We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in. We are a well-funded, early-stage startup building our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands-on, technically deep builder who thrives in fast-moving environments, enjoys making things work in the real world, and partners closely with founders, Product, and R&D to deploy and scale complex, AI-driven enterprise solutions. You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow. Your Impact Customer Onboarding & Process Analysis • Engage with customers post-close to understand workflows, operational processes, and deployment requirements. • Translate findings into clear implementation plans for AI-powered solutions. Data, AI Models & Workflow Development • Partner with customers to assess data readiness and gather inputs for AI workflows. • Configure and integrate AI components into tailored, AI-driven workflows. • Collaborate with R&D to close data gaps and extend product capabilities when needed. Deployment & Proof of Value • Own end-to-end solution deployment and ensure models meet performance and business value expectations. • Define success metrics and drive adoption post-launch. Integration, Security & Rollout • Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security. • Guide customers through security, compliance, and IT approval processes. • Plan and execute rollout to drive smooth implementation and adoption Requirements What It Takes • 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role. • Experience in the enterprise segment, specifically within the Israeli market, preferably in traditional industries such as financial services, insurance, and banking. • Strong analytical skills with the ability to translate business needs into technical solutions. • Strong understanding of AI concepts and their enterprise applications. • High adoption of modern AI tools and workflows. • Experience supporting deployments across cloud environments and enterprise system integrations. • Excellent communication and stakeholder management skills. • Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle. • Excellent Hebrew proficiency (daily client communications are in Hebrew) Nice to Have • Experience with process mining, workflow mapping, or operational analytics • Familiarity with enterprise platforms • Financial services industry experience