Customer Operation

About the Role

We've come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that frees users from the complexities of creation so they can do more, faster. We are looking for a Customer Operation to join our team. How your day to day as a Customer Operation Specialist will look like? Provide timely support for applicant complex issues Building and maintaining long-term relationships with customers Ensure customer satisfaction by providing professional customer support Manage day-to-day operational aspects of the customers Managing internal organizational resources to the benefit of the customers Full implementation of the system at the customer's site Requirements What will you bring to the team? 2+ years proven experience in customer relations/operations, in complex environments, with a strong emphasis on business aspects Analytical, methodological, and troubleshooting abilities Familiar with the traveltech industry - Mandatory Highly service oriented, excellent interpersonal communication skills Control over Gilboa or Travel Booster software - Mandatory Training experience - Advantage A high level of writing and verbal proficiency in English Additional languages - Advantage

Workplace

• Tel Aviv-Yafo