Solutions Engineer jobs in Israel

Milestone is a fast-growing AI engineering intelligence company, helping enterprises measure AI spend, agents and engineering ROI across their organizations. We're a 20-person team building at the intersection of data, AI, and product analytics, and we're looking for a Senior Solutions Engineer to play a key role in our customer-facing technical efforts. This is a hands-on, high-ownership role suited for someone who enjoys working closely with customers while diving deep into technical problem-solving in a startup environment. What You'll Do Lead technical demos and product deep-dives during sales cycles and for paying customers post-sale Act as the technical bridge between customers and R&D, performing initial investigations of customer-reported issues Provide occasional Tier 3 support for complex or escalated cases Own and implement customer-facing analytics tools, including configuring Apache Superset connected directly to our datalake Collaborate with Sales, Product, and Engineering to translate customer needs into scalable solutions Help shape technical processes and best practices in a small, fast-moving team What We're Looking For Required 5+ years in a customer-facing technical role (Solutions Engineer, Sales Engineer, Technical Consultant, etc.) Strong technical troubleshooting skills and comfort working across data, APIs, and integrations Experience implementing or configuring BI / analytics tools (e.g., Superset, Looker, Tableau) Excellent communication skills with both technical and non-technical stakeholders Ability to thrive in a startup environment with broad responsibilities Why mstone.ai Be part of a category-defining AI native company at an early stage Work in a small, high-impact team where ownership and autonomy are core Influence customer experience, product direction, and technical execution

Description About Notch Notch is the AI engine for enterprises running complex, high-stakes operations. We deploy purpose-built agents that resolve real workflows end to end — across insurance and financial services — with governance, auditability, and traceability built into every layer. We were built inside regulated operations, not by a software company that decided to enter insurance. Our platform connects customer and employee interactions to back-office systems and automates complex workflows end to end, as the standard regulators actually require. Backed by top-tier VCs, Notch has raised $45 million to date, including a $30 million Series A in March 2026 led by Headline, with participation from Lightspeed, Jibe Ventures, Illuminate Financial, Munich RE, and Phoenix. About the role: Our delivery org is scaling fast. Customers are getting larger and more global, and the number and complexity of delivery projects is growing with them. We're hiring a Solutions Engineer Manager to lead the engineers who build the two-way integrations connecting Notch's agents to our customers' enterprise systems — and to turn that work from a series of custom projects into a repeatable engine. Where you own and where you partner. Technical Project Managers own the project plan and the customer-facing schedule. You own the execution: the estimates your team commits to, the quality of what ships, and the health of what runs in production. When a date is at risk, the TPM manages the customer conversation; you own the engineering path back to green. How the team grows. You'll lead and hire a team of 4–8 Solutions Engineers. Within your first year we expect the charter to broaden into DevOps and product-adjacent engineering, and we expect you to define that team and hire it. If you want to build an org rather than inherit one, this is the job. This is a Tel Aviv–based role, with travel to our US office and to global customers. What you'll own: The team • Hire, coach, and grow the Solutions Engineering team — then expand it into DevOps and dev hires as the charter widens • Run the day-to-day: capacity allocation across concurrent projects, escalation triage, on-call rotation, 1:1s, and growth plans • Raise the skill ceiling of every engineer who reports to you Execution • Stand behind your team's estimates — and hit them • Own the quality of shipped integrations and the health of production environments; keep escalations that reach Notch personnel low • Build reproducible playbooks so each implementation costs less than the last • Feed engineering reality into TPM and Solutions Architect planning for POCs and production rollouts Customers You are not the account owner. You're in the room for four things: consultation, architecture planning, execution excellence, and timelines. • Advise across the full stakeholder range — from the engineers your team integrates with, to their engineering managers, up to directors, VPs of Engineering, and CIOs • Lead architecture planning with customer technical teams: what we'll build against, what their systems can actually support, and where the risk sits • Speak to execution and timelines with authority — what's committed, what it depends on, and what changed. The depth adjusts to the audience; the answer doesn't. • Be the technical voice customers trust when the question is can this actually work Technical bar Your engineers will go deeper than you in specific areas. You need enough depth to review their work, make architecture calls, and interview well across all of it. • Large-scale resilient two-way integrations against custom enterprise APIs — queues, retries, idempotency, race conditions, rate limits and quotas • Designing and consuming APIs for enterprise customers. Required knowledge: Protocols (REST, GraphQL), API security & authentication, architecture (polling, webhooks, pagination). Knowledge of best practices for market integrations • Cloud deployments at scale — CI/CD, observability, and running on-call for an independent team. Enough infrastructure judgment to hire DevOps engineers, not just work alongside them. A plus: on-prem environments; AI, LLM, and knowledge-pipeline engineering; building products and processes under data-protection regulation. Requirements • Crazy personal drive. Be a bulldozer. • Insatiable creativeness. Be a big dreamer. • You've led an engineering team to predictable delivery — stable output, dates that hold • You turn one-off solutions into repeatable process by instinct • You have a hiring network and a real eye for engineering talent • You can move between a code review and a CIO conversation in the same afternoon, and be taken seriously in both

About Harmony Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens. With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business. About the Role We're looking for a Solutions Engineer to play a critical role in how we win new customers. You'll be the technical lead on deals from first discovery call through close, partnering with Account Executives to understand a prospect's environment, show them what's possible, and prove it works. You'll be the person who proves the product delivers real value in a prospect's actual environment, not in a slide deck. That makes you one of the most important people in the sales process. When a prospect is evaluating us alongside competitors, your discovery, demos, and trial work are often what tip the decision. This is a deeply technical, individual contributor role. You'll be hands-on with integrations, configurations, and architecture, while also being someone prospects trust and enjoy working with. What You'll Do • Lead technical discovery: uncover a prospect's current tools, workflows, pain points, and success criteria, and translate them into a clear technical win plan • Deliver tailored demos that map directly to each prospect's environment and use cases, for audiences ranging from IT practitioners to executive buyers • Design and run evaluations and POCs: scope success criteria, configure and integrate the product in the prospect's environment, and drive the trial to a clear decision • Be a key driver of deal outcomes, owning the technical win and removing blockers that stand between a prospect and a closed deal • Partner closely with Account Executives on deal strategy, account planning, competitive positioning, and forecasting technical risk • Own the technical side of the buying process, including security reviews, architecture discussions, RFPs, and integration questions • Dig into APIs, infrastructure, and code to solve complex technical challenges that come up during evaluations • Build repeatable demo environments, trial playbooks, and tooling that make the sales motion faster and more scalable • Ensure a clean handoff to Onboarding and post-sales so the value proven during the evaluation carries through to deployment • Feed insights from the field back to Product and Engineering: what prospects need, where we lose deals, and what would help close more What We’re Looking For Required Qualifications • 5+ years of experience in solutions engineering, software engineering, technical consulting, or a similar hands-on technical role (preferably with GTM exposure) • Strong technical depth: you’re comfortable working with APIs, cloud infrastructure, networking, scripting, and debugging complex systems • Proficiency in AI-assisted engineering workflows - you use tools like Claude Code, Codex, and similar LLM-based agents as a natural part of how you build, debug, and ship • Experience working alongside Sales as part of the deal cycle - you understand what it takes to win a technical evaluation and can operate with a sense of urgency when a deal depends on it • Experience running implementations or technical onboarding across multiple customers simultaneously • Self-directed problem solver who thrives in ambiguous, fast-moving environments Preferred Qualifications • Domain knowledge in IT operations, IT infrastructure, or IT service management (e.g., ITSM, monitoring, endpoint management, networking) • Experience supporting or participating in technical evaluations, POCs, or pilot programs • Background in software development - you've built and shipped production code Equal Employment Opportunity Harmony is an equal opportunity employer. We celebrate the diverse backgrounds, perspectives, and experiences that make our team stronger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Description We're a stealth-mode cybersecurity startup with experienced founders and strong backing. We're building offensive security technology for large organizations, we’re a post product-market-fit looking to scale up operations About the role You'll be our technical authority in the field and the customer's technical point of contact through pre-sales - winning the deal from a technical standpoint: from the first deep session, through scoping and the evaluation, to the handoff once they go live. You'll work closely with sales on deal support, with our field technical lead on scoping and delivery, with research on output quality, and with product on what we build next. What you will own • Evidence and narrative. What we lead with, how the technical story gets told, and whether it survives a customer red team reading it line by line. • Technical scoping. Scope, environment topology, access model, exclusions, technical success criteria. You also name what will go wrong before the evaluation starts:. Each one gets designed around, descoped, or written down with the champion as a known risk. • Evaluation execution. Access setup, kickoff prep, monitoring, checkpoints, readout content. Scope changes and platform issues get escalated, not absorbed. • Tier 1 support during a live evaluation. Customer’s first point of contact during a PoV You resolve what's resolvable, route the rest with enough detail to act on. • Enterprise security review. Technical answers to questionnaires, architecture reviews, privacy and data-handling questions, deployment-model requirements. You build the reusable answer library that makes the second enterprise cost a fraction of the first. • Technical demos and methodology sessions. How the technology works, what controls sit around it, and how it compares to the alternatives a buyer is weighing. You answer the question that decides most deals: how do you know this result is real. • Demo environment and reusable assets. Demo environment, seeded scenarios, playbooks, demo scripts, a recorded demo library, persona talk tracks - You will design and build the technical assets that power the GTM team. • Handoff and product feedback. You will collaborate with GTM and Product to ensure customer expectations are met, providing feedback and insights that will help shape the product roadmap Requirements What we're looking for • Offensive security background: pentester, red teamer, or security researcher, or applicable solutions in the field. Understanding of how an attacker thinks and how to convey it to both executives and technical teams • Hands-on experience leading enterprise evaluations or technical POVs. • You present well and can win a methodology argument with a customer's security staff without losing the room. • You write clearly. Technical narratives and questionnaire answers are both writing jobs. • Comfort with a fast-moving product matters more than familiarity with any particular tooling. • You are a problem solver - independant, can solve issues and write code

Description We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact. We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in. We are a well-funded, early-stage startup building our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands-on, technically deep builder who thrives in fast-moving environments, enjoys making things work in the real world, and partners closely with founders, Product, and R&D to deploy and scale complex, AI-driven enterprise solutions. You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow. Your Impact Customer Onboarding & Process Analysis • Engage with customers post-close to understand workflows, operational processes, and deployment requirements. • Translate findings into clear implementation plans for AI-powered solutions. Data, AI Models & Workflow Development • Partner with customers to assess data readiness and gather inputs for AI workflows. • Configure and integrate AI components into tailored, AI-driven workflows. • Collaborate with R&D to close data gaps and extend product capabilities when needed. Deployment & Proof of Value • Own end-to-end solution deployment and ensure models meet performance and business value expectations. • Define success metrics and drive adoption post-launch. Integration, Security & Rollout • Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security. • Guide customers through security, compliance, and IT approval processes. • Plan and execute rollout to drive smooth implementation and adoption Requirements What It Takes • 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role. • Experience in the enterprise segment, specifically within the Israeli market, preferably in traditional industries such as financial services, insurance, and banking. • Strong analytical skills with the ability to translate business needs into technical solutions. • Strong understanding of AI concepts and their enterprise applications. • High adoption of modern AI tools and workflows. • Experience supporting deployments across cloud environments and enterprise system integrations. • Excellent communication and stakeholder management skills. • Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle. • Excellent Hebrew proficiency (daily client communications are in Hebrew) Nice to Have • Experience with process mining, workflow mapping, or operational analytics • Familiarity with enterprise platforms • Financial services industry experience