Payments Operations Specialist

About the Role

Description We’re looking for a Payments Operations Specialist to join Okoora’s Operations team and take an active role in the day-to-day execution of payments, banking operations, and financial controls. This is a hands-on role for someone with a strong understanding of banking or payments, a high level of accuracy, and the ability to take ownership of sensitive financial processes from start to finish. What you’ll do • Manage the day-to-day processing of customer payments and incoming funds, ensuring accurate and timely execution. • Review and validate payment instructions, including beneficiary details, bank account information, transaction amounts, and supporting documentation. • Execute domestic and international payments through Israeli and international banking systems. • Match incoming funds to customer transactions and ensure accurate allocation and recording within Okoora’s systems. • Monitor payment flows and investigate exceptions, discrepancies, delays, and payment-related issues. • Perform daily reconciliations, operational controls, and checks to maintain accurate financial records. • Liaise with banks in Israel and abroad regarding payment investigations, confirmations, returns, and operational inquiries. • Maintain accurate records and documentation related to payments, reconciliations, and investigations. • Work closely with Support, Compliance, Product, and other internal teams to resolve operational matters. • Take ownership of sensitive financial processes involving customer funds and company bank accounts, while following internal procedures and controls. What we’re looking for • Previous experience in banking, payments, financial operations, or a similar field. • Good understanding of bank transfers and payment processes. • Strong attention to detail, accuracy, and organizational skills. • Ability to manage multiple tasks simultaneously while maintaining a high level of control and precision. • Good English reading and writing skills. • Good working knowledge of Excel. • Comfortable working in a structured, process-driven operational environment. Nice to have • Experience in FX, international payments, trade finance, or a relevant banking department. • Familiarity with SWIFT and international bank transfers. • Experience working with banking systems. • Previous experience in a bank, fintech, payments company, or other financial institution. Working days and hours This is a Monday to Friday position, aligned with banking and financial market activity. • Monday to Thursday: 08:00-17:00 • Friday: 08:00-14:00 A role for someone who understands how payments move, takes ownership, and knows that every detail matters.

Workplace

• Bnei Brak