Jobs in Herzliya
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. This is a Maternity leave replacement position Responsibilities: • Own the end-to-end roadmap for web and mobile product features, from ideation to execution. • Define and drive the product vision, strategy, and lifecycle management framework to ensure sustained growth and success. • Gather and analyze requirements, write clear and detailed MRDs and PRDs, create UX/UI flows, and wireframes, define A/B tests, and manage backlog prioritization. • Track feature performance post-launch, analyze usage data and user behavior, and run experiments to optimize performance and business outcomes. • Collaborate closely with cross-functional teams (R&D, Design, BI/BA, etc.) to ensure seamless execution and high-quality product delivery. • Identify and drive key initiatives to enhance user experience and engagement. • Oversee the ongoing maintenance and continuous improvement of product features. Requirements: • 4 years of experience as a Product Manager in B2C environment - Mandatory • Goal-oriented, highly motivated, and capable of taking full ownership of projects. • A proactive, adaptable team player who thrives in a dynamic, fast-paced setting. • Strong organizational and analytical skills with a keen eye for detail. • Excellent communication skills, with the ability to articulate ideas clearly in both written and spoken English. • Proven ability to collaborate with cross-functional teams and influence stakeholders effectively. • A problem solver with a creative mindset, always seeking innovative solutions. • Solid project management skills and a passion for games. • Nice to have - Experience working in the gaming industry and with Cloude or Cursor Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. About the Role As a UI Game Artist, you’ll take a leading role in crafting intuitive, visually stunning, and player-centric user interfaces for a new mobile title. You’ll collaborate closely with game designers, product managers, and developers to define the look and feel of the game’s UI, ensuring it enhances player engagement and retention. This is a rare opportunity to join a small, agile team inside one of the world’s most successful gaming companies, with the creative freedom of a startup and the backing of a global leader. What You’ll Do • Lead UI design from concept to final implementation, creating engaging and intuitive player experiences. • Design visually appealing interfaces that align with the game’s art direction and brand identity. • Collaborate with UX designers, product managers, and developers to ensure seamless integration of UI assets. • Create mockups, wireframes, and interactive prototypes to communicate design concepts. • Work closely with the art director to maintain visual consistency and improve the overall aesthetic quality. • Optimize UI for different screen resolutions and mobile platforms. • Stay up to date with trends in mobile and casual gaming UI/UX, continually pushing for innovation and excellence. What We’re Looking For • 5+ years of experience as a UI Artist or similar role in the mobile gaming industry (casual games experience highly preferred). • Strong portfolio showcasing high-quality UI art for mobile titles from concept to final in-game execution. • Expert in Photoshop, Illustrator, Figma, and other design tools. • Solid understanding of UX principles and how to create intuitive player journeys. • Ability to adapt styles and maintain artistic consistency across different features and events. • Excellent collaboration and communication skills. You thrive in a small, fast-moving team. • Experience working closely with developers and familiarity with implementation constraints in Unity or similar engines. • Familiarity with AI tools usage Nice to Have- • Experience with motion graphics or UI animation tools (After Effects, Spine, etc.). • Familiarity with Unity UI workflows. • Passion for games and player psychology. Why Join Us- • Be part of a new and exciting initiative within a world-class gaming company. • Work with talented professionals who are passionate about art, design, and innovation. • Enjoy a dynamic, creative, and supportive environment where your voice matters. • Competitive compensation and comprehensive benefits package. Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. As a UI Game Artist, you’ll take a leading role in crafting intuitive, visually stunning, and player-centric user interfaces for a new mobile title. You’ll collaborate closely with game designers, product managers, and developers to define the look and feel of the game’s UI, ensuring it enhances player engagement and retention. This is a rare opportunity to join a small, agile team inside one of the world’s most successful gaming companies, with the creative freedom of a startup and the backing of a global leader. Responsibilities: • Lead UI design from concept to final implementation, creating engaging and intuitive player experiences • Design visually appealing interfaces that align with the game’s art direction and brand identity • Collaborate with UX designers, product managers, and developers to ensure seamless integration of UI assets • Create mockups, wireframes, and interactive prototypes to communicate design concepts • Work closely with the art director to maintain visual consistency and improve the overall aesthetic quality. • Optimize UI for different screen resolutions and mobile platforms • Stay up to date with trends in mobile and casual gaming UI/UX, continually pushing for innovation and excellence Requirements: • 5+ years of experience as a UI Artist or similar role in the mobile gaming industry (casual games experience highly preferred) • Strong portfolio showcasing high-quality UI art for mobile titles from concept to final in-game execution • Expert in Photoshop, Illustrator, Figma, and other design tools • Solid understanding of UX principles and how to create intuitive player journeys • Ability to adapt styles and maintain artistic consistency across different features and events • Excellent collaboration and communication skills. You thrive in a small, fast-moving team • Experience working closely with developers and familiarity with implementation constraints in Unity or similar engines • Familiarity with AI tools usage Nice to have: • Experience with motion graphics or UI animation tools (After Effects, Spine, etc.) • Familiarity with Unity UI workflows • Passion for games and player psychology Why join us: • Be part of a new and exciting initiative within a world-class gaming company • Work with talented professionals who are passionate about art, design, and innovation • Enjoy a dynamic, creative, and supportive environment where your voice matters • Competitive compensation and comprehensive benefits package Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. Responsibilities: • Lead and develop a high-performing product security team, setting priorities, standards, and measurable goals. • Define and execute the team’s roadmap in partnership with R&D, architecture, security champions, and business stakeholders. • Drive SSDLC practices, including threat modeling, secure design reviews, security requirements, code and architecture reviews, penetration testing, and vulnerability remediation. • Assess and advise on the security of web, mobile, API, microservices, Kubernetes, and cloud-native products. • Oversee penetration testing, vulnerability management, SAST/DAST, WAF and runtime protection, and remediation follow-up. • Triage security findings, assess exploitability and business impact, and provide practical mitigation guidance. • Manage bug-bounty and external security-research programs, including researcher engagement and vulnerability triage. • Lead the development of security tooling, automation, and attack-surface monitoring capabilities, and enhance the team’s capabilities using AI tools. • Coordinate security projects and collaborate with incident response teams during product-security incidents. • Develop security training and enablement programs for R&D and security champions. • Promote continuous improvement in security practices and support technical compliance efforts related to GDPR, CCPA, and other applicable requirements. Requirements: Must-have: • 5+ years of hands-on experience in application security, product security, or a closely related security engineering discipline. • Strong expertise in web application, API, mobile application, and service-to-service security. • Strong understanding of common application-security weaknesses and modern attack techniques, including authentication and authorization flaws, injection, SSRF, business-logic abuse, secrets exposure, supply-chain risk, and cloud misconfiguration. • Strong understanding of Kubernetes, containers, microservices, cloud environments, and CI/CD pipelines. • Strong communication and stakeholder-management skills, business-enabler attitude with the ability to influence engineering teams and explain technical risk clearly. • Strong analytical, problem-solving, ownership, and people-leadership skills. Advantages: • Experience leading or managing an application/product security team or function. • Experience with SSDLC, threat modeling, secure design reviews, security architecture, vulnerability remediation, and risk prioritization. • Experience with penetration testing, vulnerability management, SAST, DAST, software composition analysis, and API security testing. • Experience with external attack-surface management, runtime application protection, WAF, API gateways, service-mesh security, or cloud security. Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. Playtika is seeking a strategic and highly analytical Director of Investor Relations to lead investor communications and engagement with the investment community. Reporting to the SVP Finance and working closely with the CFO, this role will shape Playtika’s market narrative, support earnings communications, and provide financial insights to senior leadership. The ideal candidate combines investor relations experience with strong FP&A, financial modeling, and business analysis capabilities. Responsibilities: • Lead Playtika’s investor relations strategy, market positioning, and external messaging. • Develop and communicate a clear investment story aligned with company strategy and financial performance. • Serve as a key contact for investors, analysts, and market participants. • Support quarterly earnings materials, investor presentations, scripts, FAQs, and related analysis. • Partner with Finance, FP&A, Accounting, Legal, and leadership teams on accurate external communications. • Analyze financial performance, including revenue trends, margins, cash flow, KPIs, variances, forecasts, and business drivers. • Build financial models, valuation analyses, peer benchmarks, and consensus tracking to support investor messaging. • Monitor market trends, peer activity, analyst views, investor sentiment, and capital markets developments. • Support executive and Board presentations on investor relations, financial performance, and market intelligence. • Ensure compliance with SEC, NASDAQ, disclosure, and public company requirements. Requirements: • 8+ years of experience in Investor Relations, FP&A, Equity Research, Investment Banking, Corporate Finance, Strategic Finance, or related roles. • Strong FP&A and analytical background, including forecasting, budgeting, variance analysis, financial modeling, KPI analysis, and performance reviews. • Experience with a publicly traded company, preferably U.S.-listed. • Experience preparing earnings materials, investor presentations, financial models, management reports, or Board-level analysis. • Background in technology, gaming, digital entertainment, internet, or consumer technology is an advantage. • Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or a related field. • MBA, CPA, CFA, or equivalent qualification is a plus. • Strong understanding of financial statements, capital markets, valuation, and public company reporting. • Excellent financial modeling, forecasting, budgeting, variance analysis, and analytical skills. • Ability to translate complex financial data into clear insights and investor messaging. • Strong written, verbal, and presentation skills in English. • Strong stakeholder management, business judgment, professionalism, and integrity. • Ability to thrive in a fast-paced, global public company environment. Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. Responsibilities: • Prepare daily and monthly management revenues reports to key stakeholders. • Maintains revenue system, databases and reports. • Taking part in the month-end closing process • Ad-Hoc analysis for corporate projects, perform multiple scenarios and build models. • Preparing and analyzing the monthly forecast • Take part in the annual budget planning process • Working closely with accounting and Tax teams • Assistance with preparing periodic financial summaries and providing insights to senior management Requirements: • Bachelor’s degree in Economics or a similar subject • 1-2 years experience as a financial analyst in a global company • Advanced Excel and PowerPoint skills • High level of English • High degree of accuracy and attention to detail • Takes initiative, problem solver • Ability to work effectively independently and in a team environment • Knowledge in Oracle systems (EPM, ERP) – Advantage • Experience using AI tools as part of FP&A workflows- Advantage Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader where innovation, data, and creativity shape the future of entertainment. Here, your ideas matter, your decisions impact products, and your growth is supported across global studios. Bring your hunger where it belongs: at the front of the pack. The Director of Information Security reports directly to the VP of Information Security and provides strategic leadership and cross-functional coordination. Responsibilities • Strategic Leadership • Drive the CISO’s strategy in strategic company projects • Communicate top-down strategic plans and KPIs to relevant stakeholder and teams • Translate security concepts into business language for mid-level management • Provide risk reporting for mid-level management • Advise on security implications of new business initiatives Cross-Functional Coordination • Serve as liaison between security function and other business units • Coordinate activities across the different information security teams • Align security initiatives with business objectives Security Program Governance • Drive security innovation and continuous improvement initiatives • Serve as the focal point for the security department’s efforts in the organization’s AI transformation • Act as BISO (Business Information Security Officer) for newly joined business units and sub-companies Qualifications • 8+ years in information security with 3+ years in leadership • Strong understanding of security frameworks and best practices • Excellent communication and leadership skills • Strategic thinking with business alignment capabilities • Mobile gaming security experience preferred Reporting Structure • Reports to: Chief Information Security Officer (CISO) • Collaborates with but does not oversee: Product Security, Security Engineering and Compliance, and Security Operations managers • Non Managerial Role Subject to applicable laws, we may use artificial intelligence (AI) tools to assist our recruitment teams in the hiring process, including drafting job descriptions, communication, response to applications, assessments and tests, as further described in our Candidates Privacy Notice. By applying to this job, you acknowledge that you have read and understood our Candidates Privacy Notice, including with respect to the use of AI tools, and consent to the processing of your information as described therein. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now! Employee at Playtika? Click here
What is #LifeatAF? How can we crystalize its DNA into one eye-catching sentence for you? Our culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a respected and valued mentor. Do you find numbers so easy that you crunch them in your sleep? Do you have a knack for balancing the FS and income statement? We are looking for you, an out-of-the-box thinker who can deliver on-demand. Come join our world-class finance team and be part of history in the making. We are looking for a highly motivated, skilled and independent bookkeeper to join our finance team. The bookkeeper will be responsible for the daily accounting duties and financial transactions in our IL books. What you’ll do • Manage AP cycle in accordance with the Company's procurement process: setting vendors at our financial system, ensuring PO authorization, recording invoices to the ERP system, preparing vendor’s payments in the bank and reconciling accounts. • Review and approve employees expense reimbursements reports in our designated online system in accordance with the Company’s policy. • Track bank accounts balance, credit card (MESH) transactions and prepare bank reconciliations. • Work with outsourced accountants abroad. • Managing service providers and subcontractors. • Prepare Fixed Assets working papers and depreciation cycle • Support the quarterly and annual audits and reviews. • Ad-hoc projects as required. What you have • Certified Bookkeeper type 2 • 4-6 years of bookkeeping experience • Experience with a global ERP system NetSuite - a must • English - high proficiency (both spoken and written) • Strong Excel skills • Well organized approach: High attention to details, independent, motivated and able to work with limited supervision • A team player. • Good technical orientation, able to work in a rapidly changing environment. Bonus Points Experience in a global high-tech company. Experience with DOKKA/ MESH / ZIP As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
AppsFlyer processes 150+ billion events across its platform, and our Web Attribution team is at the center of extending that power beyond mobile. We build the product that shows advertisers which campaigns really drive results on the web. We attribute every web user journey, from first click to conversion, across thousands of apps and billions of sessions. We're looking for a Senior Data Engineer to own the technical direction of our pipelines. You'll be the team's go-to data engineering expert and a key knowledge holder: the person the team turns to for Spark, data modeling, and the hardest pipeline problems. You'll lead the team's design work and work closely with the team lead on planning and technical priorities. You'll shape the product that advertisers and marketers rely on every day. What you’ll do • Build & Own End-to-End Pipelines: Build and improve pipelines that process billions of web events (sessions, in-app events, conversions) with strict freshness and accuracy SLAs, from ingestion through distributed processing to the serving layer. • Lead Design & Architecture: Own the technical design of the team's pipelines, from spec to production. Write design docs, review the team's designs, and make the key trade-offs, such as what runs in SQL and what runs in Spark. Work with the group's architects on cross-team designs. • Drive Technical Planning: Work with the team lead on the roadmap, planning, and priorities. Break large projects into clear deliverables. Represent the team in technical discussions with Product, R&D, and partner teams. Own production incidents end-to-end and turn them into lasting fixes. What you have • 6+ years in Data / Big Data Engineering, including building and running production systems at scale. • B.Sc. in Computer Science or equivalent. • Deep, hands-on Apache Spark experience: you understand execution plans, partitioning, and memory management, and you know how to debug skew and performance problems at scale. • Deep experience with a cloud analytical warehouse (BigQuery, Snowflake, Redshift, or Databricks SQL) as both a processing and serving layer. BigQuery is a strong advantage. • A proven track record in data-system design: you've written design docs, made trade-offs between cost, latency, and correctness, and taken designs all the way to production. • Experience with workflow orchestration (e.g., Airflow) and cloud environments at production scale. GCP preferred. • Strong programming fundamentals: clean, testable, production-grade code. Scala preferred; Python for orchestration. • A natural instinct for data quality: you think about edge cases, dedup logic, and "what happens when this field is null" before anyone asks. • Hands-on use of AI tools in your daily engineering work, and a clear view of where AI helps data engineering and where it doesn't. Bonus points • Experience building or maintaining attribution / AdTech data systems. • Advanced Scala or functional programming experience. • Experience with attribution models (last-click, multi-touch, view-through). • Experience with SQL-based transformation frameworks (Dataform, dbt) or data-mesh / data-product platforms. • Experience with Kafka or streaming systems. • Experience running LLMs or ML pipelines in production. • Being introduced by an AppsFlyer team member As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
AppsFlyer is looking for a Senior IT Infrastructure Operations to join our IT Infrastructure team in Herzliya, Israel. IT at AppsFlyer is not only a support function - it is one of the operating layers that enables the company's AI-native transformation. We are building an autonomous, AI-operated IT department: agents run the routine 24/7, humans stay in the loop, and autonomy is earned through gates. You will join a small InfraOps team that owns the company's identity, SaaS, IT cloud environment and endpoint foundations - and turns them into a governed platform that both people and AI agents can operate. This is a hands-on role for someone who designs at the architecture level, ships production-grade automation and internal products end-to-end, and treats documentation as part of "done" so that agents can run on it. What you'll do Identity & core systems • Own and evolve our identity platform: Okta (SSO, tier groups, Workflows, SCIM, API Gateway), Just-In-Time access, and the full user and non-human identity lifecycle - service accounts, API keys, break-glass and audit. • Administer, and harden core SaaS - Google Workspace, Slack, Zoom, Entitle, Microsoft 365 - and the AI platforms the company runs on (Claude, ChatGPT / OpenAI, Gemini, Cursor, etc.). • Serve as Tier 3 escalation with real diagnostic depth: certificates, auth chains, cross-platform policy conflicts, MDM edge cases. Platform engineering • Build and operate the IT Infra Platform on GCP - Cloud Run, VPC Service Controls, Cloud Armor, Terraform, GitHub Actions, secret management - and deliver internal products on it end-to-end: design → IaC → CI/CD → secured deploy → operate. • Contribute to the AI Govern layer: usage governance, cost attribution and model access control. Automation • Design automation across Make.com, Okta Workflows and deployed code, with APIs, webhooks and MCP as first-class integration surfaces. • Own the health of what you build - monitoring, alerting, failure runbooks - and drive the backlog toward zero-touch self-service. AI-native IT & agents • Build agents that execute real infra tasks with explicit action boundaries and stop/escalation conditions - from Tier-0 self-service to autonomous remediation. • Apply prompt and context engineering and evaluation to real IT use cases; own skills and plug-ins in the company's AI framework. • Write resolution notes, ADRs and runbooks so that agents (and teammates) can act on them. Endpoint, network & security • Support the endpoint stack (Kandji, Intune, Airlock) and global office network (Meraki, FortiGate, Palo Alto Prisma) alongside the team. • Partner with Security on vendor and app risk, shadow-AI and SaaS governance, and audit readiness - moving manual approvals to policy-as-code. What you have • 5+ years hands-on in IT infrastructure, SysAdmin / InfraDevOps or platform engineering in a SaaS or high-growth tech environment. • Deep, production-level command of Okta (or equivalent IdP) and enterprise SaaS administration - Google Workspace, Slack, Atlassian, Microsoft 365. • Real cloud engineering: GCP (preferred) or AWS / Azure, Terraform or other IaC, containers, CI/CD, secrets management. • Strong scripting and integration skills - Python and/or TypeScript, REST APIs, webhooks, OAuth. • Proven experience designing and operating automation at scale (Make.com, n8n, Workato, Okta Workflows or similar), including monitoring and ownership of what you build. • Hands-on experience building with LLMs (Claude and/or OpenAI APIs) and applying prompt and context engineering to real use cases. • Security-minded by default (least privilege, zero trust, secret hygiene, audit trails), architecture-level thinking, and a habit of documenting so others - and agents - can run what you build. • Self-directed and fast: you originate improvements rather than execute tickets, and you're comfortable learning a new tool this week and owning it in production the next. • Strong written and verbal English. Bonus points • Building internal tools / full-stack apps (React / Node / Python) with SSO-backed auth. • Advanced LLM engineering: RAG, agent frameworks, MCP servers, LLM evaluation; AI gateway / LLM cost governance (LiteLLM, Bifrost, Vertex AI, Bedrock). • MDM at depth (Kandji, Jamf, Intune) and cross-MDM scripting; network fundamentals or global office rollouts. • Relevant cloud, Terraform or Okta certifications - or the equivalent hands-on experience. Why this role You will be one of a handful of engineers turning IT into a platform that agents operate - with a real say in what we build and how, ownership of production systems used by the entire company, and a mandate to build the next generation of autonomous IT. New AI and infrastructure technologies land on our desk constantly; you'll be the one evaluating them, adapting them to how AppsFlyer works, and taking the ones that earn it into production. As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
AppsFlyer’s Finance Team is looking for an experienced Salary Controller to join our payroll team and lead end-to-end payroll operations for a large, global workforce. The role is focused on Israeli payroll today, with room to grow into global payroll responsibilities over time. This role requires deep expertise across payroll processes, labor law, reporting to authorities, and the ability to handle complex cases in a fast-changing environment-while working closely with multiple stakeholders across the business. This is a role for someone who wants to do more than execute: you'll be expected to bring AI and automation into how payroll is run, shaping new tools and processes as the function grows. This is an outstanding opportunity to learn and grow within a fast-paced, dynamic global company, working with global standards and diverse stakeholders. What you’ll do - Global standards: • Own and analyze end-to-end payroll processes for 700+ employees, as part of the Payroll team, ensuring accuracy and compliance. • Maintain and validate payroll master data across the employee lifecycle (onboarding, changes, terminations), ensuring data integrity across systems. • Manage complex payroll cases (e.g., terminations, relocations, special benefits, corrections, retro payments, equity implications, leaves, garnishments, and exceptions). • Lead payroll activities for month-end / quarter-end close, including reconciliations, variance analysis, and support for payroll journal entries and GL reporting. • Partner closely with HR, Finance, Legal, and external vendors/consultants on payroll operations, compliance topics, and process improvements. • Support internal/external audits and work with auditors to ensure documentation, controls, and payroll reports are audit-ready. • Drive continuous improvement: build, document, and optimize payroll workflows, controls, and reporting in a fast-paced, changing environment. What you bring (Must-have): • 3 years of hands-on payroll experience from a large scale global company (preferably 700+ employees). • Proven end-to-end payroll expertise, including calculations, benefits, deductions, reporting, and compliance. • Solid understanding of payroll regulations and statutory reporting; ability to quickly learn and apply local labor and tax requirements (Israeli payroll knowledge is a strong advantage). • Ability to manage high volume, tight deadlines, and frequent changes with high accuracy. • Strong team player with a collaborative mindset, able to work effectively with multiple stakeholders (HR, Finance, Legal, external providers). • High attention to detail, ownership, discretion, and integrity. • Advanced Excel skills (pivot tables, lookups, xlookups, reconciliations, data validation) and ability to analyze large datasets. • Strong curiosity for technology and automation, with a genuine interest in applying AI tools to payroll operations and reporting. • Fluent English (written and spoken) - an advantage. Bonus Points: • Hands-on experience with Hilan systems: Hilan Pro, Hilan NEXT, Hilanet (time & attendance). • Experience with global payroll systems and/or supporting payroll activities outside Israel. • Experience with NetSuite and HRIS platforms (Oracle - an advantage). • Hands-on experience applying AI or automation tools to payroll, HR, or reporting workflows. • Recommended by an AppsFlyer employee As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
Lead Partner Development Manager, Strategic Partnerships AppsFlyer’s Partner Development team builds and scales relationships with our top strategic partners, ensuring integrations are technically sound, commercially valuable, and widely adopted by advertisers. We’re looking for a Lead Partner Development Manager to own our relationships with companies like Google, Apple, Amazon, and more, sitting at the intersection of Partners, Product, R&D, Data, and GTM. You’ll identify and create results that work for our mutual customers, helping reinforce AppsFlyer as the trusted leader in measurement. What you’ll do: • Act as the focal point for all inbound and outbound partner initiatives, with regular engagement from working level up to executives • Manage and scale existing partnerships; identify new areas of growth and opportunity • Evaluate, analyze, and prioritize inbound partner requests against the AppsFlyer roadmap, driving them to decision and delivery • Build the case for AppsFlyer and customer needs outbound, influencing partners to adopt them and expand the mutual offering • Write briefs and requirements, and align stakeholders on scope and external messaging • Translate partner API, privacy, and attribution updates into product decisions, documentation, and customer communications • Identify and mitigate partnership risks (technical, commercial, privacy, legal, competitive); own escalations and incidents end to end; define data-sharing guardrails that protect advertiser trust and neutrality • Build and streamline partner processes (intake, prioritization, escalation paths, documentation, tracking), applying automation and AI tooling to save the team time • Define and track KPIs for adoption, revenue impact, and integration quality, acting on gaps • Partner with AppsFlyer GTM teams and partner marketing teams on joint GTM, launches, campaigns, and advertiser adoption; join advertiser calls to unblock adoption • Train internal teams (regional PDMs, GTM) and partner sales, support, and marketing teams on integrations and best practices • Use data analysis (SQL) to size impact and validate hypotheses; lead EBRs and business reviews that shape the strategic narrative for partners and leadership • Lead global business reviews and product overviews for a wide range of stakeholders, including partner executives • Present in internal and external sessions, sharing insights on AppsFlyer features and partner ecosystem trends • Connect PMs, Product Marketing, Legal, CS, Support, and executives around partner opportunities, risks, and ongoing requirements What you have: • 6+ years in ad tech or a related industry, with proven success building business partnerships with measurable results, owning strategy and execution end to end • Proven success in a role requiring technical understanding and direct interaction with Product teams; ability to connect business outcomes to product development • In-depth knowledge of the ad tech ecosystem: advertisers, ad networks, agencies, technology platforms • Experience with global enterprise companies and partner stakeholders at all levels, including executives • Comfort with data analysis (SQL) to size impact, validate hypotheses, and back recommendations • Experience organizing and breaking down strategic objectives into tactical, actionable milestones • Ability to manage cross-functional and cross-time zone priorities in a global, collaborative environment • Excellent communication and presentation skills, with the ability to lead meetings and executive reviews Bonus points: • Experience as a Program Manager, Product Manager, or Consultant • Experience working for or with Google or Meta
The Head of Pricing owns the commercial architecture behind AppsFlyer’s product portfolio: pricing models, packaging, and list price structures. You’ll analyze how customers consume and derive value from the platform, define what we charge and how we package it, and build a commercial strategy GTM teams can execute. This is a maternity cover role at a pivotal moment: we’re building an in-house pricing engine and moving our main pricing models onto it. You’ll lead the pricing side of that change and set up how AppsFlyer prices new products. You’ll report to VP Business Strategy and Operations. What you’ll do: • Lead the evolution of our core hybrid and usage-based pricing models, including the pricing and packaging changes enabled by our new in-house pricing engine. • Own strategic pricing initiatives across AppsFlyer’s global portfolio, turning business priorities into clear recommendations, commercial frameworks, and execution plans. • Lead pricing and packaging for new product launches, from pilot pricing through to general availability, working with Product from the earliest stage. • Shape pricing for AI products and new monetization models. • Partner with global and regional go-to-market teams to align pricing strategy, governance, and processes with market dynamics and commercial priorities. • Streamline the pricing operating model, including processes, decision tools, approval workflows, controls, and cadence, so the business can make pricing decisions faster and at scale. • Build data-driven business cases and executive-level recommendations on pricing changes, packaging, incentives, and monetization strategy. • Work with Product, Finance, Legal, RevOps, Sales, Customer Success, and regional teams to make sure pricing and packaging are executed effectively. • Own the business requirements for pricing and packaging capabilities, including automation, configuration, governance, and the customer-facing experience, and partner with Product and Technology to deliver them. • Monitor pricing performance and commercial outcomes, including ARR, retention, and consumption trends, to refine strategy, protect margin, and unlock growth. What You Have: • 6+ years in pricing, monetization, commercial strategy, revenue strategy, or a related field, preferably in a global technology or SaaS company. • Hands-on experience designing usage-based or hybrid pricing models. • At least one example where you led a pricing or packaging change end-to-end, from analysis through rollout, ideally a move to usage-based or hybrid pricing, including migrating existing customers. • A strategic, commercial mindset: the ability to connect market dynamics, customer behavior, product capabilities, and business goals into actionable pricing strategy. • Strong analytical and problem-solving skills, with the ability to build business cases, interpret performance data, and turn insights into decisions. • Deep understanding of pricing governance, discounting, packaging, and best practices, and of the systems and tools that support them. • Experience partnering with Product and Technology teams to define requirements, automate processes, and build scalable pricing tools or platform capabilities. • Proven ability to influence senior stakeholders across Sales, Product, Finance, and Operations. • B2B SaaS background; adtech or martech experience is an advantage. As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
The Data Services group at AppsFlyer is looking for a talented Backend Developer to help shape our next-generation data export solutions. Our mission is to give customers and partners a secure, reliable, and flexible way to get their data. Our core product, DataLocker, delivers data reports on flexible schedules to stores like S3, BigQuery, and Snowflake. The team also owns the AI Assistant, a conversational assistant built into the AppsFlyer platform, powered by LLMs, multi-agent orchestration, and MCP. Our stack: Scala, Python, PostgreSQL, Spark, Airflow, LLMs, MCP and more. What you’ll do • Build and scale backend data export services and pipelines, integrating with various 3rd party vendors and data stores • Build and evolve the AI Assistant backend: agent orchestration, tool integrations over MCP, and secure human-in-the-loop actions on customer data • Own and develop products and features end-to-end, from design to production • Process and deliver massive data volumes reliably, efficiently, and securely • Collaborate with Product Managers and Software Engineers to deliver value to customers • Continuously learn and evaluate new technologies to adapt to ever-growing scale What you have • 3+ years of backend development experience • Strong experience in Scala, Java, Python, or a similar language • Experience with cloud platforms (AWS, GCP), data stores and warehouses (such as S3, BigQuery, Snowflake), and access permissions • Hands-on experience with Spark and Airflow, or similar big data and orchestration tools • Experience building and optimizing APIs and data-intensive services on large-scale databases (PostgreSQL preferred) • Hands-on exposure to LLMs (prompting, tool calling) and interest in building AI-powered features • B.Sc. in Computer Science or equivalent Bonus points • Experience with large-scale data pipelines and streaming • Experience building LLM-based applications or agents (RAG, agent frameworks, MCP) • Experience with data lake formats (such as Parquet, Delta, Iceberg) • Recommended by an AppsFlyer employee As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO (edited)
AppsFlyer is known for its massive backend production. At any given moment thousands of servers are consuming 200+ billion mobile app events daily, crunching our users' data, serving requests, and communicating on a massive scale. To achieve such scale, our data & microservice architecture is built with the best and latest cutting-edge technologies such as Node.js, Go, Kafka, GraphQL, Neo4j, Redis, BigQuery, AWS, and many more… The SaaSLab group is part of the AFOS (AppsFlyer Operating System) unit which owns the SaaS platform and control plane of AppsFlyer — the foundational layer that manages users, accounts, billing, API gateway, authentication, permissions, and business integrations. SaaSLab's systems serve as the backbone for every product and feature at AppsFlyer, handling millions of API calls daily and supporting thousands of enterprise customers worldwide. We are looking for an exceptional Team Leader to lead the Domain Team within SaaSLab. The Domain Team owns AppsFlyer's core entities — accounts, apps, and users — as well as the onboarding experience. This is a foundational domain that every other product and team at AppsFlyer depends on. You will drive the technical execution and architectural evolution of these systems while ensuring their reliability and scalability as AppsFlyer continues to grow. The position requires a strong hands-on engineering leader with a solid architectural mindset, experience owning platform-level services, and the ability to balance day-to-day team leadership with long-term technical direction. What You'll Do • Lead and mentor a team of engineers, fostering growth in design, architecture, and technical craft • Own the Domain Team's systems end to end — ensuring high availability, security, and operational excellence for the core entities (accounts, apps, users) and onboarding flows that underpin every AppsFlyer product • Drive the design and delivery of scalable backend systems and data flows, including decoupling from legacy data stores, building a resilient domain model, and adopting modern patterns like GraphQL Federation where relevant • Work closely with product managers and cross-functional stakeholders, taking accountability for team deliveries and ensuring the team ships on time with excellent quality • Stay hands-on and involved in architecture discussions, design reviews, and code reviews • Lead technical initiatives, processes, and architectural decisions within the team • Drive adoption of AI-powered tools and modern SDLC practices to improve team velocity and quality • Be an active and engaged member of the SaaSLab leadership group, contributing to the unit's engineering vision, processes, and culture What You Have • 2+ years of experience managing engineers or technical teams • 6+ years of development and design experience, with strong backend engineering skills • Experience working with high-scale, distributed cloud-based architectures • Strong architectural thinking, with experience leading migrations or modernization initiatives • Excellent analytical and interpersonal skills to work successfully with engineers, product owners, and business stakeholders • Proven track record of recruiting and managing high-performing engineers • Experience collaborating within a strong leadership team, with a team-player approach • High motivation, can-do attitude, and multi-tasking ability • B.Sc. in Computer Science or equivalent practical experience Bonus Points • Experience with Domain-Driven Design (DDD) principles and practices • Experience with SaaS platform systems — identity, access management, billing, multi-tenancy, API gateways, or similar control-plane domains • Experience working on core entity systems, identity/account management, or SaaS onboarding flows • Experience with Node.js, GraphQL, or graph databases (Neo4j) • Experience with platform/infrastructure teams that serve internal engineering customers • Experience in the ad-tech ecosystem, preferably with hyper-scale systems • Recommended by an AppsFlyer employee As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
As part of our continued growth, we are looking for a talented Program Manager with a strong background in building, growing and leading program management for SaaS products to join our team. Program managers at AppsFlyer bring clarity and visibility to the entire organization by applying effective processes, defining best practices, continuously identifying gaps and pushing to improve them. This role goes beyond a single transformation; it is about orchestrating complex, cross-functional initiatives that shape the future of AppsFlyer. You will lead large-scale execution efforts, scale collaboration across R&D, Product, and GTM, and drive alignment on high-impact programs. You will also mentor and coach R&D and Product leaders, ensuring they adopt best-in-class program management practices to scale our efforts successfully. This is a strategic, high-visibility role at the heart of AppsFlyer's future. What you'll do • Be a part of the unit leadership and facilitate PR&D strategy and methodologies definition • Lead (hands on) complex, multi-disciplinary engineering projects using your program management expertise • Be part of AppsFlyer program management guild aim to shape and align our software delivery processes • Define and implement the unit metrics and KPIs • Coach our teams for excellence using agile methodologies and make sure they know that they are on track • Facilitate the unit quarterly planning and QPR processes • Identify opportunities to apply AI/automation to program management workflows (planning, reporting, risk tracking, retrospectives) and drive their adoption across the unit What you have • Exceptional ability to influence stakeholders and drive alignment, with the strategic thinking to lead change across a complex organization • 5+ years of program management experience within an engineering and product environment on SaaS products • Experience in leading large-scale projects and working through a complete product cycle (from initial design through post-release sustainment) in large scale organizations (~500 R&D and Product) • Deep understanding of Agile, program management methodologies, JIRA, and the Atlassian stack • Mentoring and coaching skills • Can embrace change, effectively handle ambiguity and help others understand and cope with changes • Working familiarity with AI tools relevant to program management (e.g., Claude, ChatGPT, Copilot, or similar) and a track record of using them to speed up planning, reporting, or documentation • Basic understanding of data infrastructure and pipelines (how data flows from product/engineering systems into dashboards and BI tools) - enough to spot where automation or better data can remove manual work • A hands-on, figure-it-out-yourself mentality - comfortable prototyping a solution, testing a tool, or building a lightweight dashboard rather than just spec'ing it for someone else Bonus points • Experience introducing or scaling AI-powered tools/workflows within an R&D Product org • JIRA admin experience • Software engineering experience • Recommended by an AppsFlyer employee As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
What is life at AppsFlyer? How can we crystalize its DNA into one eye-catching sentence for you? Our culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a respected and valued mentor. Do you find numbers so easy that you crunch them in your sleep? Do you have a knack for balancing the FS and income statement? We are looking for you, an out-of-the-box thinker who can deliver on-demand. Come join our world-class finance team and be part of history in the making. We are looking for a highly-motivated, skilled and independent Bookkeeper to join our finance team. The Bookkeeper will be responsible for the daily accounting duties and financial transactions in our IL books. What you’ll do ● Manage AP cycle in accordance with the Company's procurement process: ensuring PO authorization, recording invoices to the ERP system, preparing vendors’ payments in the bank and reconciling accounts. ● Review and approve employees expense reimbursements reports in our designated online system in accordance with the Company’s policy. ● Track bank accounts balance and prepare bank reconciliations. ● Work with outsourced accountants abroad. ● Support the quarterly and annual audits and reviews. ● Ad-hoc projects as required. What you have ● Certified Bookkeeper type 2 ● 1-3 years of bookkeeping experience ● Experience with a global ERP system NetSuite - a must ● English - high proficiency (both spoken and written) ● Strong Excel skills ● Well organized approach: High attention to details, independent, motivated and able to work with limited supervision ● Good technical orientation, able to work in a rapidly changing environment. Bonus Points Experience in a global high-tech company. Experience with DOKKA/ MESH As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
AppsFlyer’s Security team is looking for a highly skilled and security-savvy Application Security Engineer to lead our product and application security efforts. In this role, you will drive security design, ensure secure coding practices, and validate our services and environments against the highest security standards. You will work closely with our R&D and Product teams to identify, mitigate, and prevent security risks throughout the software development lifecycle (SDLC). You will own security initiatives, mentor developers on security best practices, and play a key role in shaping the security posture of AppsFlyer’s products. The ideal candidate is highly motivated, eager to learn, and has a “security by design” mindset. This role provides career growth opportunities, enabling you to deepen your expertise in AppSec, DevSecOps, and cloud security. What you'll do: • Partner with development and product teams to integrate security best practices into the SDLC • Lead threat modeling and architecture security reviews to proactively identify and mitigate risks • Conduct security assessments, including code reviews, vulnerability scans, penetration testing, and secure product design reviews • Stay up to date with emerging security threats, vulnerabilities, and industry trends, ensuring AppsFlyer remains ahead of evolving risks. • Support and contribute to security incident response activities, including root cause analysis and post-incident improvements • Automate security processes and integrate security tools within CI/CD pipelines • Develop and deliver secure coding training to engineering teams What you have: • 3+ years of experience in Application Security, Penetration Testing, or Product Security in a SaaS company • Deep understanding and hands-on experience of web application security, including OWASP Top 10, authentication, encryption, and secure coding principles • Proficiency in scripting or programming languages (Terraform, Python, JavaScript, Go, etc.) for security automation and infrastructure. • Experience with cloud security best practices (AWS, GCP, or Azure) • Strong communication skills, with the ability to explain security risks and recommendations to technical and non-technical stakeholders, including executive management • Experience working with large-scale, complex R&D environments Bonus Points: • Hands-on experience with DevSecOps and integrating security tools into CI/CD pipelines • Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience) • Being introduced by an AppsFlyer team member As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
We are looking for a Senior Support Engineer to join our Israel-based support team. This role is critical to maintaining excellent service for our English and Hebrew-speaking customers, handling complex technical and customer-facing issues independently, and helping the team adapt to the next generation of AI-enabled support workflows. The ideal candidate is a strong hands-on problem solver, an excellent communicator in Hebrew and English, and a senior team player who can elevate team quality, partner closely with leadership, and contribute to improving our internal tools, AI-based workflows, and support processes. This is a hands-on senior individual contributor role with broad impact. In addition to resolving complex customer issues end to end, this person will help shape how support operates in an evolving environment that increasingly includes automation and AI-assisted workflows and tools. Why this role matters Israel is a critical support hub for our business. Some of our customers require high-quality support in Hebrew, especially in complex or sensitive cases where local language, context, and live communication are essential. At the same time, the support role is becoming more complex. AI-based tools and automation are becoming part of daily work, raising the bar for ownership, judgment, adaptability, and cross-functional collaboration. We need a senior team member who can thrive in this environment, help the team adopt new ways of working, and contribute to improving the tools and processes we use. What you’ll do • Own complex technical and product-related support cases from investigation through resolution. • Provide high-quality support to customers in Hebrew and English across written and live interactions. • Handle ambiguous, high-impact, or cross-functional issues with strong judgment and minimal supervision. • Act as a senior point of contact for escalations, sensitive customer situations, and priority cases. • Mentor teammates by sharing knowledge, setting a high bar for case handling, and helping improve team practices. • Use AI-based tools and internal tools effectively in day-to-day work to improve speed, quality, and consistency. • Help to define, maintain and improve support agents, AI-assisted tools, bots, workflows, automations and documentation to improve support effectiveness. • Identify opportunities to reduce friction, improve self-service, and optimize internal support flows. • Collaborate with Product, R&D, Customer Success, TPE, and other internal stakeholders to resolve issues and improve the customer experience. What we’re looking for • 5+ years of experience in technical support, support engineering, or similar customer-facing technical roles in a SaaS or technology environment. • Strong troubleshooting and problem-solving skills, with the ability to work through complex cases independently. • Strong SQL skills and experience writing complex queries for investigation and troubleshooting. • Experience working with logs and performing deep technical and data analysis. • Experience working with APIs, including reading documentation, testing requests, and troubleshooting integrations. • Excellent written and verbal communication skills in Hebrew and English. • Ability to manage ambiguity, prioritize effectively, and maintain sound judgment under pressure. • A proactive, ownership-driven mindset with a strong focus on customer impact. • Comfort using AI tools in daily workflows, with curiosity about how automation and AI-assisted work can improve support. • Willingness to test new tools, challenge existing processes, and help the organization learn how to work better with AI. Bonus Points • Familiar with the Ad Tech industry • Introduced by an AppsFlyer employee As a global company operating in 19 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
AppsFlyer is known for its massive backend production. At any given moment thousands of servers are consuming 200+ billion mobile app events daily, crunching our users' data, serving requests, and communicating on a massive scale. To achieve such scale, our data & microservice architecture is built with the best and latest cutting-edge technologies such as Node.js, Go, Kafka, GraphQL, Neo4j, Redis, BigQuery, AWS, and many more… The SaaSLab group is part of the AFOS (AppsFlyer Operating System) unit which owns the SaaS platform and control plane of AppsFlyer — the foundational layer that manages users, accounts, billing, API gateway, authentication, permissions, and business integrations. SaaSLab's systems serve as the backbone for every product and feature at AppsFlyer, handling millions of API calls daily and supporting thousands of enterprise customers worldwide. We are looking for an exceptional Software Engineer to join the Domain Team within SaaSLab. The Domain Team owns AppsFlyer's core entities — accounts, apps, and users — as well as the onboarding experience. This is a foundational domain that every other product and team at AppsFlyer depends on. You will design, build, and operate the backend systems that power these entities while contributing to the team's ongoing architectural evolution. The position requires strong backend engineering skills, a solid understanding of distributed systems, and the ability to take ownership of complex technical problems from design through production. **What You'll Do** - Design, develop, and maintain scalable backend systems and data flows for AppsFlyer's core entities (accounts, apps, users) and onboarding flows - Take part in decoupling from legacy data stores, building a resilient domain model, and adopting modern patterns like GraphQL Federation - Write high-quality, well-tested, production-grade code and take ownership of your features from design through deployment and operation - Participate in architecture discussions, design reviews, and code reviews, contributing ideas and raising the bar for the team - Collaborate closely with product managers, team leads, and engineers across SaaSLab and AFOS to define and deliver on the team roadmap - Help ensure high availability, security, and operational excellence for systems that underpin every AppsFlyer product - Troubleshoot, debug, and resolve production issues, contributing to on-call rotations as needed - Stay curious about new tools, technologies, and approaches, and help the team adopt AI-powered tools and modern SDLC practices - Contribute to a strong engineering culture of ownership, collaboration, quality, and continuous improvement **What You Have** - 4+ years of software development experience, with strong backend engineering skills - Experience building and operating production-grade distributed systems - Strong understanding of software design, system architecture, and development best practices - Experience working with high-scale, cloud-based architectures - Ability to take ownership of problems and drive them from design through production - Excellent collaboration and communication skills, with experience working across multiple functions and stakeholders - Strong sense of ownership and the ability to work with clarity in ambiguous spaces - Proficiency in written and verbal English - B.Sc. in Computer Science or equivalent practical experience **Bonus Points** - Experience with Domain-Driven Design (DDD) principles and practices - Experience with SaaS platform systems — identity, access management, billing, multi-tenancy, API gateways, or similar control-plane domains - Experience working on core entity systems, identity/account management, or SaaS onboarding flows - Experience with Node.js, GraphQL, or graph databases (Neo4j) - Experience with platform/infrastructure teams that serve internal engineering customers - Experience in the ad-tech ecosystem, preferably with hyper-scale systems - Recommended by an AppsFlyer employee As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners. “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO
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