Jobs in Haifa

Description NextSilicon is reimagining high-performance computing (HPC & AI). Our accelerated compute solutions leverage intelligent adaptive algorithms to vastly accelerate supercomputers, driving them forward into a new generation. We have developed a novel software-defined hardware architecture that is achieving significant advancements in both the HPC and AI domains. At NextSilicon, everything we do is guided by three core values: • Professionalism: We strive for exceptional results through professionalism and unwavering dedication to quality and performance. • Unity: Collaboration is key to success. That's why we foster a work environment where every employee can feel valued and heard. • Impact: We're passionate about developing technologies that make a meaningful impact on industries, communities, and individuals worldwide. • NextSilicon is looking for a talented and experienced Logic Design Group Lead to drive and help our group to get to the next era of computer architecture. In this position, you will lead the architecture of NextSilicon’s future chips, driving system-level understanding and the overall architectural flow. You will manage managers and technical leads while remaining highly hands-on, taking an active role in architectural decisions and technical execution across the system. Requirements • B.Sc. in Electrical Engineering or Computer Science • 8+ years of digital design experience with complex blocks • 5+ years as a design team leader • Ability to transform requirements into specification documents • Proven record in high-speed and low-power design • Experience in front-end tools and analysis: CDC, LINT, power, simulation • Experience in network design or compute is an advantage Responsibilities • Be accountable for your group's milestones & timelines • Leading your Group Architecture and developing their abilities • Technology expert, building a knowledge base for the group • Work with various teams to drive execution (SW, Architecture, verification, BE, etc) • Devise execution indicators, monitor and report execution progress to enable prioritization and clear decision-making • Acquire the system Architecture and be part of the leading technical FE forum

An advanced technical support role that includes investigating complex issues in information systems, analyzing processes and data, collaborating with development and product teams, and writing professional documentation and system guides. The role requires strong analytical thinking, a solid understanding of systems, and the ability to quickly learn complex platforms. This position is also suitable for Information Systems graduates who wish to enter the world of technical support and enterprise systems. Responsibilities: Handle complex issues in information systems that cannot be resolved at Level 1 support. Investigate the root cause of issues through analysis of data, logs, and system configurations. Work with development and product teams to open bug reports and investigate system issues. Provide professional guidance to support representatives within the team. Document solutions and work processes in the organizational knowledge base. Write system guides, process documents, and basic specification documents when required. Identify systemic issues and raise product improvement opportunities. Requirements: Bachelor's degree in Information Systems / Industrial Engineering & Management / or a similar technological field or prior experience in technical support for information systems. Strong analytical thinking and problem-solving skills. Ability to understand system processes. Excellent written communication skills. Ability to work independently and learn quickly. Significant Advantage: Experience working with SaaS systems or enterprise systems. Experience with SQL or data analysis. Experience working with APIs or system integrations. Experience with service management systems (e.g., JIRA / CRM). Experience writing system documentation or guides. Skills: Systematic thinking and strong troubleshooting abilities. High level of organization and attention to detail. Ability to work in a multi-tasking environment. Professional curiosity and willingness to learn complex systems. Ability to work with customers and technical teams.

We are looking for an experienced Delivery & Implementation Specialist to support the planning, coordination, and delivery of key company projects for strategic customers. The role combines project coordination, customer communication, implementation activities, and cross-functional collaboration. The successful candidate will be responsible for driving day-to-day project execution, maintaining visibility of progress, coordinating between relevant stakeholders, and supporting successful delivery and customer adoption. The position involves working closely with internal teams, customers, and external partners, in accordance with company priorities, delivery processes, and project governance. Responsibilities: Coordinate the end-to-end delivery of assigned customer projects, from planning through Go-Live, stabilization, and project closure. Build and maintain detailed project plans, including milestones, timelines, dependencies, responsibilities, and deliverables. Serve as the day-to-day point of contact for customers and relevant project stakeholders. Coordinate activities across Product, R&D, Operations, Customer Success, Support, Professional Services, and external partners. Follow up on project tasks, decisions, dependencies, and open issues to support timely execution. Identify and escalate technical, operational, business, and customer risks. Prepare and facilitate project status meetings, working sessions, and customer updates. Maintain accurate and consistent project documentation, status reports, action items, and decision logs. Support scope, resource, timeline, and priority management in coordination with the relevant managers and stakeholders. Coordinate customer readiness activities, including implementation planning, training, operational preparation, and user adoption. Support Go-Live planning, Hypercare activities, stabilization, and handover to the relevant operational teams. Capture lessons learned and contribute to the improvement of implementation processes, templates, playbooks, and delivery standards. Track project KPIs, progress indicators, risks, and agreed success criteria. Ensure that project progress, gaps, and dependencies are communicated clearly and escalated when required. Requirements: 5+ years of experience in project delivery, implementation, professional services, or a similar customer-facing role. Experience supporting or coordinating complex enterprise software implementation projects. Strong project planning, follow-up, and execution capabilities. Experience working with multiple cross-functional teams and stakeholders. Strong customer communication and stakeholder management skills. Ability to identify risks, manage dependencies, and escalate issues effectively. Experience coordinating multiple concurrent workstreams in complex environments. Ability to work effectively in a fast-paced and changing environment. Strong organizational skills and attention to detail. Fluent English, both written and spoken.

We are looking for an experienced Development Team Leader to lead the team responsible for the company's core platforms, cloud infrastructure, and enterprise systems. This role combines leadership, technical, and business responsibilities, including managing developers and QA engineers, collaborating with internal and external stakeholders, and driving modern AI-powered development practices. The ideal candidate has significant experience leading technology teams within large-scale organizations, a proven ability to develop people and processes, and a broad systems-thinking mindset. The office is in Nesher, Haifa district. Responsibilities: Team Leadership & People Management: Lead and manage a team of approximately 8 employees and QA engineers. Define individual and team objectives and track performance against goals. Mentor, coach, and develop team members both professionally and personally. Build career growth plans and help engineers progress from junior to senior levels. Foster a culture of excellence, innovation, accountability, and collaboration. Technical Leadership: Lead the development and operation of cloud and on-premises platforms and infrastructure. Own architecture, scalability, performance, security, and reliability considerations. Promote modern engineering standards, methodologies, and best practices. Drive CI/CD, automation, and DevOps initiatives. Integrate advanced AI tools and practices into development and testing workflows. External Integrations & Partnerships: Lead integrations with third-party systems, including: Booking.com Hotel websites, Travel agents and distribution partners, CRM platforms, ERP systems, Additional external systems and services. Requirements: 5+ years of experience managing software development teams. Previous experience leading teams within medium-to-large organizations. Proven experience managing teams of at least 6 employees. Strong hands-on experience developing enterprise applications using .NET. Experience working with React. Practical experience with AWS cloud services. Experience working in Windows Server and on-premises environments. Experience leading CI/CD and DevOps initiatives. Strong knowledge of GitHub and Azure DevOps. Experience working in Agile development environments. Hands-on experience with Jira. Proven experience leading complex, cross-functional projects. Strong people management, coaching, and leadership skills. Excellent communication and interpersonal abilities. Big Advantages: Experience in the Hospitality or Travel Tech industry. Experience integrating with Booking platforms and Channel Managers. Familiarity with enterprise CRM and ERP systems. Experience working with Claude Code. Experience with MCP (Model Context Protocol). Experience implementing AI-driven software development practices. Experience building teams and leading technology transformation initiatives. Knowledge of Cloud-Native architectures and modern distributed systems. Proven success in mentoring and growing engineers from Junior to Senior and Tech Lead positions.

We are looking for a Manual QA & Integration Engineer to work on complex systems. The role primarily focuses on manual software testing, alongside integration activities in laboratory environments and at customer site During specific periods and according to project needs, integration activities may temporarily become a significant part of the role. Requirements At least 3 years of experience in manual software testing, executing automated tests, and performing end-to-end integrations – required Experience working with network monitoring and analysis tools such as Wireshark – required Familiarity with and understanding of communication protocols Strong technical and system-level perspective, with the ability to understand complex system architectures and interactions between different components Strong analytical skills and the ability to identify, analyze, and resolve complex issues High proficiency in written and spoken Hebrew and English Bachelor's degree in Electronics or Computer Science, or completion of a QA or Integration course Responsibilities Performing unit-level and system-level software testing, including test result analysis Analyzing requirements, writing test documentation, and conducting test reviews Identifying, analyzing, and resolving complex issues in real time Reporting defects and performing retesting following their resolution Performing end-to-end integrations in laboratory environments and at customer sites, including on-site system implementation Leading tasks and collaborating with multiple stakeholders, including development teams, product managers, and customers

We are looking for an experienced DevOps Engineer to join our team. If you are passionate about building scalable DevOps infrastructures, automating deployment processes, and working with modern cloud-native technologies, this role is for you. Responsibilities Design, implement, and maintain DevOps processes based on industry best practices. Build and maintain CI/CD pipelines using tools such as Jenkins and Azure DevOps. Implement and manage Infrastructure as Code (IaC) solutions. Develop automation scripts using Bash, Python, PowerShell, Groovy, or Batch. Manage and support containerized environments using Docker and Kubernetes. Work with Git-based workflows, including GitOps methodologies. Support secure development processes (DevSecOps). Collaborate closely with development teams and other cross-functional teams to improve the software development lifecycle. Requirements At least 3 years of experience as a DevOps Engineer. Hands-on experience building and maintaining CI/CD pipelines using Jenkins and/or Azure DevOps. Experience with Git version control. Experience writing automation scripts using Bash, Python, PowerShell, Groovy, or Batch. Experience working with Linux and Windows environments. Hands-on experience with Docker Containers. Strong experience with Kubernetes (K8s), OpenShift (OCP), or RKE. Advantages: Development background. Experience working in air-gapped (isolated) environments. Experience with Infrastructure as Code tools such as Terraform or Ansible. Experience with Helm. Familiarity with DevSecOps practices. Experience with GitOps methodologies. Good understanding of Networking. B.Sc. in Computer Science or Software Engineering.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic Cranial, Spine, and Therapy (CST) is seeking a Sr. Product Security Engineer to join our R&D organization and help secure innovative medical device and cloud-based solutions across the Aible Ecosystem. This role is primarily focused on product cybersecurity for medical devices, connected platforms, and cloud applications, while also including relevant governance, risk, and compliance (GRC) responsibilities that support product security activities and regulatory requirements. It is not a traditional IT security or dedicated GRC role. The ideal candidate will have deep experience partnering with engineering teams to embed cybersecurity into real-time systems, cloud-native applications, connected devices, and other product security environments. This individual will play a key role in strengthening the security posture of our products while enabling innovation, scalability, and patient safety. This position is based in Caesarea, Israel, and follows a hybrid work arrangement with a minimum of two days per week onsite.The selected candidate will support the implementation of advanced cybersecurity controls, identify and mitigate product vulnerabilities, and contribute to initiatives that improve cyber resilience across the product lifecycle. This person will serve as a technical subject matter expert together with current Prodcut Securty Engineer SME, collaborate across functions, and help drive long-term improvements in product security strategy and execution. Primary Responsibilities • Partner with engineering teams to implement cybersecurity requirements throughout the product development lifecycle, from design through post-market support. • Conduct threat modeling, security risk assessments, and vulnerability analyses across medical devices, cloud applications, and connected ecosystems. • Support the design and implementation of security controls including secure boot, encryption, secure communications, software update mechanisms, and access controls. • Apply cybersecurity standards, frameworks, and secure development practices to strengthen product security and reduce risk. • Evaluate security findings, recommend mitigations, and support remediation activities with development teams. • Collaborate with software, systems, cloud, quality, regulatory, and product teams to achieve secure-by-design outcomes. • Support product cybersecurity governance, risk, and compliance activities related to regulatory and organizational requirements. • Provide technical guidance on emerging cybersecurity threats, industry trends, and product security best practices. Required Qualifications • Bachelor’s degree and 7+ years OR master’s degree and 5+ years of experience in product security, application security, cybersecurity engineering, or related cybersecurity roles. • Experience securing cloud applications within a regulated industry environment. • Experience conducting threat modeling, security risk assessments, and vulnerability analysis. • Knowledge of cybersecurity frameworks and standards including NIST and OWASP. • Experience partnering with engineering teams to identify and mitigate technical security risks. Preferred Qualifications • Experience with secure software development lifecycle (SDLC) and secure-by-design practices. • Experience with medical device cybersecurity standards including IEC 81001-5-1, ISO 14971, and FDA cybersecurity guidance. • Experience supporting regulatory cybersecurity submissions for medical devices or healthcare software. • Experience with cloud-connected medical devices, digital health platforms, or connected healthcare ecosystems. • Security certifications such as CISSP, CompTIA Security+, CSSLP, or equivalent. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic Cranial, Spine, and Therapy (CST) is seeking a Senior DevOps Engineer to join our R&D organization and support the development of innovative medical device and cloud-based solutions across the Aible Ecosystem. As part of the DevOps team, you will be a hands-on individual contributor responsible for designing, building, and operating secure, scalable, and reliable public cloud platforms that enable software delivery across the CST Division, including the Aible Ecosystem, Converged Planner app, and Gaitway. You will combine strong software engineering skills with cloud infrastructure, automation, and operational excellence to support secure, compliant, and highly available cloud solutions. This role offers an opportunity to work in a collaborative, global environment and contribute to cloud-based applications that support surgeons in remote spine procedure planning. The position is based in Caesarea, Israel, with a hybrid work arrangement.As part of the DevOps team, you will be a hands-on individual contributor responsible for designing, building, and operating secure, scalable, and reliable public cloud platforms that enable software delivery across the CST Division, including the Aible Ecosystem, Converged Planner app, and Gaitway. You will combine strong software engineering skills with cloud infrastructure, automation, and operational excellence to support secure, compliant, and highly available cloud solutions. This role offers an opportunity to work in a collaborative, global environment and contribute to cloud-based applications that support surgeons in remote spine procedure planning. This role is ideal for a technically strong engineer who thrives in a collaborative environment and is passionate about building cloud application capabilities that support surgeons in remote spine procedure planning. You will work across engineering, security, infrastructure, and product teams to enable modern cloud-native delivery at scale. Primary Responsibilities • Design, implement, and maintain AWS cloud platform services, infrastructure-as-code solutions, and automation frameworks. • Build and support continuous integration and continuous delivery (CI/CD) pipelines, container platforms, and deployment automation. • Implement cloud security controls including identity and access management, encryption, logging, monitoring, and compliance guardrails. • Integrate cloud services and platform capabilities that meet business, operational, and security requirements. • Develop observability, incident response, and operational support capabilities to improve platform reliability and service performance. • Troubleshoot complex cloud infrastructure, deployment, and production issues; perform root cause analysis and implement corrective actions. • Partner with application, infrastructure, cybersecurity, and quality teams to modernize platforms and improve software delivery practices. • Provide technical leadership through architecture reviews, engineering standards, mentoring, and knowledge sharing. Required Qualifications • Bachelor’s degree and 6+ years OR advanced degree and 4+ years of experience in DevOps, cloud platform engineering, or site reliability engineering. • Experience with Amazon Web Services (AWS) in production environments. • Experience with Kubernetes and container orchestration platforms. • Experience designing and supporting CI/CD pipelines. • Experience with infrastructure automation in enterprise environments. Preferred Qualifications • Experience with Python, JavaScript Object Notation (JSON), APIs, and software development practices. • Experience with Terraform, Ansible, GitOps, and infrastructure-as-code methodologies. • Knowledge of cloud security, governance, compliance frameworks, and secure-by-design architectures. • Experience building reusable platform services across multiple products, regions, or business units. • Experience in regulated medical device, healthcare software, or Software as a Medical Device (SaMD) environments. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Overview Microsoft is building the fastest and most reliable networks for AI and cloud data centers. Microsoft Azure is one of the largest public cloud platforms worldwide, providing a great channel for product impact that touches the lives of millions of users daily. Microsoft’s partnership with world leaders in AI technology provides unparalleled opportunities for innovation at the cutting edge of high-performance computing and networking. Our team has delivered Azure Boost to production through 2 generations and we are now looking for talented hardware design engineers to join our team, developing Azure’s next generation networking ASICs.  Microsoft’s innovative approach for hardware/software co-design leverages custom-designed hardware to offload and accelerate many types of computations and functions of the Azure network. Our vertical work environment offers an unparalleled opportunity to define end-to-end features, implement & test them, participate in their deployment in the cloud, and see your work used on a global scale! Come join us and be challenged daily as you build advanced hardware/software acceleration solutions for some of the world’s largest datacenter networks and AI supercomputers. This is a great opportunity to join a team that has built some of the largest scale cloud systems ever deployed and learn from the very best. Responsibilities • Define and drive architecture and microarchitecture of Azure’s next-generation networking devices and features within them. • Serve as a source of knowledge and information for hardware design, verification and software engineers • Own cross-unit hardware architecture and HW/SW interfaces, balancing system requirements, functionality, performance, cost, reliability, and implementation complexity. • Provide technical leadership across design, verification, performance, software, and physical design teams. • Drive complex system-level debug, silicon bring-up, and deployment to cloud production. • Mentor engineers and influence the technical direction of future products. Qualifications • • • 10+ years demonstrated experience in ASIC design, verification, and/or architecture, preferably in the networking world. • BSc/MSc/PhD in Electrical or Computer Engineering from a major university.  Other: • Proven background in hardware architecture, operating systems, I/O devices, networking. • Proven experience delivering complex ASIC features from architecture to silicon deployed at scale. • Proven analytical, problem-solving, and cross-team technical leadership skills. • Proven communication skills in English. • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter #azurecorejobs #azurehardwarejobsil This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Join the elite Microsoft Defender Research team, where we turn deep security research into autonomous protection that detects, investigates, and disrupts sophisticated attacks in near real-time across endpoints, identities, cloud applications, and cloud infrastructure. Leveraging Microsoft’s global reach and one of the world’s largest security telemetry sets, you will have a direct, tangible impact on protecting organizations and the global economy. This is an opportunity for researchers who are passionate about transforming security operations and shaping how defenders investigate and stop attacks at scale. We are looking for a Principal Security Researcher to lead research for key agents within Project Perception, part of Microsoft’s broader agentic security evolution. You will lead research for this area end to end, from framing high-impact investigation problems and bringing domain expertise into agents design and evaluation, to partnering with data science, engineering, product, and other teams to move these capabilities into production and customer-facing experiences. Our team values diversity and strives to hire individuals with varied experiences and perspectives. We understand that no candidate possesses every desired skill and experience, but together, we form a strong, effective team. Responsibilities • Lead security research for agents within Project Perception, from defining high-impact problems and research methodology through agent design, rigorous evaluation, production readiness, and customer-facing experiences. • Set the research strategy and align partner teams across the organization. Translate research priorities into clear requirements and experiments, use evidence to influence roadmap decisions, and communicate strategy, findings, and recommendations to senior stakeholders. • Drive research outcomes into production and customer-facing experiences. Partner with engineering, data science, and product teams to define success criteria, validate quality and safety, establish production readiness, measure customer impact, and iterate based on real-world performance. • Analyze large-scale data and conduct investigations to improve the quality and effectiveness of Project Perception agents, building on and contributing to Microsoft Defender’s protection knowledge layer. • Apply and champion AI in security research, using current models, agentic architectures, coding agents, and tooling to accelerate triage, investigation, and detection and increase researcher productivity. Validate AI outputs and develop reusable workflows. • Mentor and grow researchers, elevating the team’s technical bar. Qualifications • You have at least 10+ years of experience in security research or a closely related cybersecurity research role. • Strong, evidence-backed adoption of AI in technical work. Regularly use and develop AI skills, coding agents, agentic tools, or AI-assisted workflows, while evaluating and validating outputs. • Deep expertise in security research and modern attacker tradecraft, with the ability to conduct complex investigations and translate security knowledge into reliable agent and protection outcomes. • Experience leading technical work from research and design through production delivery, partnering with engineering and product teams, and influencing roadmaps and senior stakeholders across organizational boundaries. • Proficiency in programming, such as Python or C#, and large-scale query languages, such as KQL or SQL, with experience analyzing security data and developing or validating research and protection capabilities. • Demonstrated technical leadership through mentoring researchers, raising the quality bar, and communicating complex findings clearly. Preferred Qualifications • Bachelor’s, master’s, or doctoral degree in Computer Science, Computer Security, Software Engineering, or a related field; equivalent practical experience is also valued. Other Requirements • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter. #MSFTSecurity This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Microsoft is building the fastest and most reliable networks for AI and cloud data centers. Microsoft Azure is one of the largest public cloud platforms worldwide, providing a great channel for product impact that touches the lives of millions of users daily. Microsoft’s partnership with world leaders in AI technology provides unparalleled opportunities for innovation at the cutting edge of high-performance computing and networking. Our team has delivered Azure Boost to production through 2 generations and we are now looking for talented hardware design engineers to join our team, developing Azure’s next generation networking ASICs.  Microsoft’s innovative approach for hardware/software co-design leverages custom-designed hardware to offload and accelerate many types of computations and functions of the Azure network. Our vertical work environment offers an unparalleled opportunity to define end-to-end features, implement & test them, participate in their deployment in the cloud, and see your work used on a global scale! Come join us and be challenged daily as you build advanced hardware/software acceleration solutions for some of the world’s largest datacenter networks and AI supercomputers. This is a great opportunity to join a team that has built some of the largest scale cloud systems ever deployed and learn from the very best. Responsibilities • Own and lead the development of a complicated hardware unit in a cloud network device, with deep understanding of its architecture, design and interaction with software. • Design and implement RTL in System Verilog, based on deep understanding of customer requirements, system architecture, and hardware design principles. • Test and debug your designs in simulation and on hardware-based platforms, to reach cloud-scale quality. • Work with software teams on development of drivers and applications. • Deliver the product into cloud production environments and support it through its lifetime. Qualifications • 5+ years of experience in ASIC design • BSc/MSc in Electrical or Computer Engineering, from a major university  Other Requirements: • A versatile can-do, problem-solving attitude, and desire to handle a wide array of challenges.  • Proven analytical, problem-solving, and debugging skills. • Proven communication skills in English #azurecorejobs #azurehardwarejobsil This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Join one of the elite research teams powering Microsoft Defender, the dominant market leader in XDR, SIEM, Cloud, and AI Security. We protect the world’s largest enterprises by analyzing trillions of signals to protect against sophisticated cyberattacks across hybrid and multi-cloud environments. We are currently hiring for multiple Security Research positions across our Microsoft Defender Research teams in Israel. By applying to this unified pipeline, you will be considered for a high-impact role (at either the Security Researcher II or Senior Security Researcher role) within one of our specialized groups, including Autonomous Attack Disruption, Cloud Workload Protection, Identity Research, Posture Research, or Security for AI. We are looking for passionate, highly skilled security researchers who thrive on the challenge of breaking complex attacker kill-chains. Leveraging Microsoft’s dominant market position and the world’s most massive telemetry set, you will have a direct, tangible impact on the security of the global economy. We are looking for researchers who want to see their findings transformed into production-ready protection, where the ultimate goal is not just to detect threats, but to prevent and stop them in near real-time. Our team values diversity and strives to hire individuals with varied experiences and perspectives. We understand that no candidate possesses every desired skill and experience, but together, we form a strong, effective team. Responsibilities • Investigate real world advanced attacker TTPs to develop high-fidelity protection signals, and robust logic across complex kill-chains. • Design and implement innovative capabilities that autonomously prevent, detect and disrupt sophisticated threats in near real-time. • Infuse deep security expertise into the analysis of massive telemetry sets using big-data query languages, reasoning over data to identify novel malicious patterns, and drive evidence-based research decisions. • Partner with engineering and product teams to share research insights, validate protection concepts, and push ideas forward into production-ready protection at a global scale. • Contribute expert insights to a strategic feedback loop by analyzing real-world attack data and telemetry to refine protection coverage and accuracy. Qualifications • 4+ years of hands-on experience in security research or threat hunting, with a specialized focus on identity, cloud, or AI-based threat scenarios. • Deep understanding of the threat landscape, including modern attacker techniques and complex kill-chains, with a focus on platform internals across OS, Cloud Workloads and Identity platforms. • Experience hunting across diverse signal sources, effectively uncovering threats within on-premises, hybrid, and cloud environments. • Programming proficiency (e.g., Python, C#, or similar), with a proven ability to develop and ship production-ready protection logic.Demonstrated ability to work effectively in cross-functional teams, bridging the gap between deep research and scalable engineering. Preferred Qualifications • B.Sc. or M.Sc. in Computer Science or Software Engineering OR/AND related field • Public track record of security research, such as technical blog posts, whitepapers, or presentations at major industry conferences. • Experience in offensive security or adversary simulation. • Deep understanding of AI-driven threats. • Proven ability to reason over large-scale datasets using big-data query languages, applying security expertise to identify novel patterns and make evidence-based decisions. • Familiarity with cloud environments (e.g., Azure, AWS) and the specific security challenges inherent to hybrid and multi-cloud infrastructures in large enterprise customers. By applying to this position, you are being considered for multiple like positions within our organization for an invitation-only virtual Interview Day. Position specifics, including hiring team, location, and position details will be determined following the interview process. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Microsoft Threat Intelligence is looking for an experienced security research and threat intelligence leader to join our team in Israel. In this role, you will lead a team of highly skilled threat intelligence analysts while remaining deeply engaged in the intelligence mission. You will combine strong technical and analytical expertise with people leadership, helping the team understand and anticipate sophisticated threat actors, prioritize investigations, identify intelligence gaps, and deliver high-impact intelligence outcomes. Our management model emphasizes analytic leadership. Managers are expected to lead through expertise, vision, trust, and shared accountability, with people-management activities supporting the work rather than becoming the primary focus of the role. Responsibilities • Lead and develop a team of threat intelligence analysts. • Provide analytical and technical leadership across threat actor tracking and investigations. • Drive high-quality threat intelligence outcomes by helping the team prioritize investigations, intelligence requirements, gaps, and emerging threats. • Maintain strong awareness of the threat landscape and help the team anticipate changes in adversary behavior, tradecraft, and targeting. • Guide analysts through investigation reviews, analytical discussions, and feedback on intelligence products and deliverables. • Ensure clarity of priorities and accountability for high-quality analytical outputs. • Identify blockers, capability gaps, and opportunities to improve the team's effectiveness and threat coverage. • Partner across Microsoft security organizations and with relevant technical, intelligence, product, and leadership stakeholders. • Coach and develop team members through day-to-day analytical work, feedback, and career development. • Foster a collaborative, inclusive environment that encourages intellectual curiosity, analytical rigor, and continuous learning. Qualifications • You have 8+ years of experience in cybersecurity research, threat intelligence or a related security research discipline. • 3+ years of experience managing and developing security researchers, threat intelligence analysts, or other cybersecurity professionals. • Strong understanding of sophisticated cyber threat actors, their tactics, techniques, procedures, and operational behaviors. • Experience conducting or leading complex security investigations and translating technical findings into actionable intelligence. • Strong written and verbal communication skills in both English and Hebrew, with the ability to communicate effectively with both deeply technical audiences and senior stakeholders. • Ability to collaborate across organizational and geographic boundaries. Preferred Qualifications • Deep expertise in nation-state or other advanced threat actor research. • Experience with large-scale/cloud security telemetry and data-driven threat investigation. • Experience translating threat intelligence into security, product, customer, or strategic outcomes. • Experience working across global, distributed teams. • Demonstrated ability to influence across teams without relying on direct authority. • Strong analytical judgment and the ability to make prioritization decisions in a dynamic threat environment. • This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Location: Haifa We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget. You Will: • Identify new sales opportunities and convert them into RTB House clients • Manage relationships with senior budget owners and decision-makers of the biggest gaming studios, developers, and agencies across relevant genres to help them boost re-engagement and revenue • Devise strategies on how to acquire new partnerships by handling all aspects of the sales cycle from prospecting to closing • Deliver high quality customer relationship management, satisfaction, and interaction • Provide accurate forecasts to internal RTB House stakeholders and report regularly on the progress status, budget, and goals realization • Attend and leverage key relevant industry events to further boost RTB House brand recognition • Develop professional and technical knowledge by attending international training sessions • Partner with RTB House HQ, account management, creative, legal, tech and other relevant teams • Devise strategies and suggest solutions to complex problems coming from the clients, and develop the organization gaming subject matter expertise • Help clients improve advertising strategy and provide relevant recommendations • Constantly develop industry knowledge and stay up to date with digital advertising trends with particular focus on the gaming environment, esp. but not solely in-app • Negotiate win-win sustainable/evergreen/business-as-usual campaign conditions based on client needs, product knowledge and own experience Desired Experience: • Extensive successful B2B sales experience, ideally in mobile gaming growth advertising industry, esp. in-app gaming performance retargeting and re-engagement • Deep understanding of the RTB retargeting process from a full service (managed) DSP perspective • High EQ level, maturity, and ability to build lasting C-suites relationships with marketing budget owners and other decision makers and stakeholders based on experience in a mobile gaming domain and in independently winning strategic top opportunity type of clients’ accounts • Broad business contacts network within relevant top gaming studios / publishers partners • Ability to cooperate and communicate smoothly with various internal and external stakeholders, esp. to handle customers’ needs and expectations in terms of qualitative and quantitative goals to ensure sustainable win-win cooperation at scale • Strong analytical skills and resourcefulness with ability to solve problems independently • Excellent time management with quality-first and can-do attitude • Ability to cooperate and communicate smoothly and concisely to deliver excellent results in a fast-paced time-sensitive environment, as well as to deeply understand customer needs • Strong results-orientation, consultative approach, persistency, and ability to work independently, being able to self-motivate while facing often challenging business development reality • While native or fluent English (written and spoken) is a must, high level of communication, persuasion, and negotiations skills in other languages of our relevant potential prospects is a strong advantage • Establishing own business venture or startup in the past will be an advantage • Genuine interest in mobile growth, gaming, and latest AI technologies applications We Offer: • Opportunity to strategically co-create one of the most exciting success stories in the industry at one of the fastest growing and multiple awards winning global AdTech • Direct cooperation with tier one games publishers’ flagship titles to enable our further fast expansion • Joining the global innovations leader rethinking AdTech with the world’s only market leading state-of-the art 100% deep learning algorithms powered retargeting technology • A rewarding career in a friendly and inspiring atmosphere with no corporate habits and a growing dynamic multi-cultural team of leading MarTech professionals learning from each other with the joint goal to win on the red ocean of a perspective video gaming programmatic advertising market • Attractive compensation package based on experience and performance • Training program, budget, and the tools necessary to develop professional skills and personally • Full flexibility in terms of remote work location • Fully responsible, high potential position within high-tech marketing and business development area Apply now! You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Description Regulus is an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. We are looking for a Sales Engineer to lead the technical aspects of international sales processes for Regulus' counter-drone (C-UAS) solutions. The role combines technical expertise, customer-facing activities, and cross-functional collaboration to translate operational requirements into tailored technical solutions, from initial engagement through contract awarding. Key Responsibilities • Partner with Sales Managers to understand customer needs, operational scenarios, technical requirements and design tailored solutions. • Lead technical presentations, product demonstrations, Proofs of Concept, including planning, execution, and evaluation. • Support tender processes (RFI/RFP/RFQ) by preparing technical proposals, system specifications, compliance matrices and identifying technical gaps and risks. • Collaborate with Product, R&D, and other internal teams to validate proposed solutions, address technical challenges, and ensure alignment on customer commitments. • Provide technical training and support to business partners and distributors. • Gather customer feedback and field insights to support product development and maintain technical sales materials. • Ensure effective handover of technical requirements and commitments to delivery teams following contract award. Requirements • Bachelor's degree in Electrical Engineering, Electronics, Communications, Systems Engineering, or a related field, or equivalent military technical experience. • 5+ years of experience in Sales Engineering, Systems Engineering, Application Engineering, or a similar customer-facing technical role. • Strong ability to understand technical and operational requirements and translate them into effective solutions. • Experience delivering technical presentations, product demonstrations, and customer training. • Strong technical writing and documentation skills, with excellent written and spoken English. • Excellent communication, organizational, and cross-functional collaboration skills, with the ability to work independently. • Willingness to travel internationally for customer meetings, demonstrations, and field trials. • Experience in C-UAS, defense systems, electronic warfare, RF, communications, or GNSS technologies - Advantage • Familiarity with command-and-control (C2) systems, APIs, and system integration - Advantage • Experience supporting technical proposals, tenders, or RFI/RFP/RFQ processes - Advantage

Description Regulus an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our is growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. We are seeking a Senior RF Engineer to design and implement next-generation communication architectures for autonomous platforms, including drones. This role sits at the intersection of RF engineering, digital signal processing (DSP), and security research to advance our mission-critical wireless systems. Key Responsibilities • Develop, simulate, and integrate RF systems and building blocks, including transmitters, receivers, power amplifiers, filters, and frequency-generation components. • Plan and execute RF validation, testing, and measurement activities using professional lab equipment such as spectrum analyzers, network analyzers, and oscilloscopes. • Work closely with digital hardware and software teams to ensure seamless system-level integration. • Prepare and maintain clear technical documentation while coordinating development activities across multiple organizational interfaces. • Take responsibility for assigned tasks, contributing as a senior hands-on team member while collaborating across departments. Requirements • B.Sc. in Electrical or Electronics Engineering (an M.Sc. is considered an advantage). • 8+ years of practical experience in RF system development, covering design, simulation, integration, and testing phases. • Proven experience designing and characterizing RF modules such as UWB transmitters & receivers, high-power power amplifiers, and filters. • Hands-on experience performing RF measurements and validation using spectrum analyzers, network analyzers, and oscilloscopes. • Solid knowledge of diverse antenna technologies and their associated performance trade-offs. • Understanding of integration workflows involving RF, digital hardware, and software components. • Ready to work in a fast-paced, dynamic startup environment. Preferred Qualifications • Background in communication systems and/or military-grade systems. • Experience working in defense-related organizations or under military standards. • Exposure to project coordination or technical leadership of small teams. • Strong troubleshooting capabilities with the ability to work independently. • Hands-on work with certification compliance-related activities

Description Regulus is an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. We are looking for Senior Rust / GPU Software Engineer About the role We build a real-time GNSS and SDR signal processing system that runs on embedded GPU platforms. Algorithms and hardware interfaces are written in C++ and CUDA. Infrastructure is written in Rust. The team is small. Every engineer owns large parts of the system, from design to production. Responsibilities • Design and build fast, reliable software for real-time signal processing. • Turn research algorithms (GNSS, signal processing, geospatial) into efficient production code. • Write and tune GPU kernels, and keep the GPU busy with work sent asynchronously from the host. • Build and improve the infrastructure the team relies on: build system, testing, CI, tooling. • Work closely with hardware, research, and product teams. Requirements • 5+ years of hands-on experience shipping production software. • Strong C++ or Rust skills, with emphasis multi-threaded and async code with careful handling of resources and their lifetime. • Good judgment about performance, reliability, and code quality. • Experience with using performance analyses tools. You must also have at least one of these • GPU programming: you wrote GPU kernels (CUDA or similar) that run in production, and made them fast. This includes running them asynchronously from the host and overlapping host and GPU execution. • Building complex systems from scratch: you designed and built a significant system, or a major part of one, starting from nothing. Not only features inside an existing system. Examples: core runtime, build system, CI and automation, test framework. We are looking for builders. Long experience on a small part of a large, established codebase is not enough on its own. Nice to have • Knowledge of GNSS. • Experience with signal processing or computer vision. • Experience turning Python prototypes into real-time production code. • Experience with embedded GPU platforms (e.g. NVIDIA Jetson). • Experience with mixed C++/Rust codebases (FFI, CMake + Cargo)

Description Regulus is an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. DART is an autonomous counter-drone system: a standalone system and a radar-cued ground station launch small interceptor drones that acquire an airborne target with a thermal seeker and defeat it by direct impact. The interceptor is built on a COTS high-agility racer platform, with Betaflight closing the inner rate loop and a mission computer running perception and outer-loop guidance. You will own the two disciplines that determine whether the interceptor actually hits: guidance and control law design, and the simulation environment used to develop, validate, and regression-test those laws before anything flies. This is a hands-on leadership role — you are expected to write and tune code, sit in front of flight logs, and stand in the field on test days, while also setting technical direction for a small team. Key Responsibilities • Own outer-loop guidance (image-based thermal aim, pursuit/proportional-navigation, latency-compensated LOS, and throttle management) and manage end-to-end latency and stability budgets. • Implement and tune controllers (from PID/PI to adaptive/MPC), define flight controller interfaces (MSP/CRSF/SBUS injection), and govern the flight-mode state machine, failsafes, and safety envelope. • Deliver the 6-DOF simulation product (interceptor/target dynamics, thermal seeker), maintain SIL/HIL rigs for unmodified production code, validate models against flight data, and run automated regression suites and KPIs. • Lead and mentor the control and simulation team, set test-progression gates (sim to full-envelope flight), collaborate closely with Vision and Systems Engineering, and produce all required technical artifacts. Requirements • B.Sc. in Aerospace, Electrical, Mechanical Engineering, or Applied Math/Physics. • 5+ years designing and flight-proving guidance, navigation, or control systems on real hardware — not simulation-only experience. • Strong practical control theory: state-space and classical design, stability margins, discrete-time implementation, cascaded loop architecture, and the failure modes of each. • Demonstrated experience with state estimation (Kalman/EKF) and sensor fusion. • Strong Python; C/C++ for real-time or embedded targets. • Hands-on experience building or heavily extending a physics-based simulation (PyBullet, Gazebo, MuJoCo, Simulink, or in-house) and validating it against measured data. • Multirotor experience: flight dynamics, PX4/ArduPilot/Betaflight, tuning, and reading flight logs to diagnose control problems. • Comfortable owning safety-critical decisions on a fast, dangerous airframe, and saying "not yet" when the data doesn't support the next test.

Description Regulus is an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. We’re looking a System Test Automation Engineer to drive system-level (HW+SW) verification for our products. As a System Test Automation Engineer, you’ll architect and implement automation that exercises complex, integrated systems, not just software layers. You’ll design tools and frameworks that interact with real hardware, real sensors, and real signals. Key Responsibilities • Design and build automation frameworks for testing multidisciplinary systems including RF, sensors, and embedded hardware • Develop test scripts that connect to real hardware through various interfaces (serial, Ethernet, GPIO, APIs) • Perform both manual and automated testing, developing test plans based on real-world use cases and edge conditions • Debug hardware and software issues • Build internal testing tools (log analyzers, simulators, etc.) and create reusable testing components for data capture, validation, etc. Requirements • B.Sc. in Computer Science, Electrical Engineering, or related field • 3+ years in automation development • Strong Python programming skills and proficiency in Linux, shell scripting, and system diagnostics • Experience with automation frameworks (UI and backend) and QA/system-integration testing processes • Hands-on experience with hardware interfaces (TCP/UDP, serial protocols, USB, embedded communication) • Experience with hardware-in-the-loop, embedded platforms, or RF/GNSS systems - Advantage

Description Regulus is an agile defense-tech startup tackling the most complex challenges in counter-drone and uncrewed defense. With hundreds of combat-proven systems deployed by the IDF and global partners, we are now engineering the next generation of C-UxS (Counter-Uncrewed Systems). We leverage advanced electronic warfare and kinetic measures to detect and neutralize hostile threats. If you want to push technological boundaries while safeguarding Israel and our allies, join us at this pivotal stage of our growth. This is a unique opportunity to join a company at a pivotal growth stage and help shape its products, culture, and future. We’re looking for a Customer Service Team Lead to establish and operate the backbone of our service activities. This is a build-and-run position in a multidisciplinary defense technology environment—supporting deployed systems across multiple geographies and ensuring our customers’ missions never miss a beat. You’ll work directly with Regulus’ end-users and customers, lead day-to-day service operations, and build the entire service infrastructure - from tools and processes to reporting and escalation frameworks. The ideal candidate combines very strong technical depth in hardware-software integrated systems with operational discipline and clear communication. Key Responsibilities: • Build the Service Infrastructure: Develop and implement the systems, processes, and tools for service operations, including ticketing, knowledge bases, training materials, escalation paths, and performance metrics. • Operational Support Management: Oversee and orchestrate the resolution of customer inquiries, system issues, and post-deployment support, ensuring prompt, high-quality, and compliant delivery." • Global Mission Support: Manage and coordinate service for systems deployed across multiple regions, maintaining uptime, reliability, and customer confidence. • Cross-Functional Collaboration: Partner closely with Product Managers and Engineering to translate field feedback into actionable product improvements and feature enhancements. • Documentation & Compliance: Maintain precise service records, update system documentation, and ensure adherence customer standards. • Data & Reporting: Define and track key metrics and communicate results internally. • Scalability & Growth: Establish the foundation for future scaling, including structure, training materials, and operational frameworks. Requirements • 5+ years of experience leading and managing customer service operations for complex, multidisciplinary systems, with a proven track record in the defense, aerospace, or advanced technology sectors. • Demonstrated success in building service processes or infrastructure from the ground up, including SLA and KPI definition. • Strong technical background in hardware-software integrated systems, or multidisciplinary platforms, with proven ability to troubleshoot and communicate technical issues effectively. (Candidates whose experience is limited to SaaS, IT systems, or software-only environments will not be successful in this role). • Experience working directly with customers and operate in the field, including travel to customer sites when required. • Experience supporting or interfacing with defense, government, or enterprise-level technical customers. • Excellent communication skills and high competency in English, both written and spoken. • Familiarity with service management or CRM platforms. • Eligible for or holding a security clearance.