Service - Field Service Engineer (FSE) – Diagnostic Imaging (Vascular, Surgery X-Ray & Mammography) - UK Midlands (Birmingham)

About the Role

Job Description Summary GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world. Job Description Key Responsibilities • Perform installation, maintenance, and repair of all Xray systems across the Midlands, with flexibility to support wider UK requirements. • Diagnose and resolve complex system-level faults across multi-technology platforms. • Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction. • Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible. • Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service. • Manage tools, spare parts, and travel logistics efficiently. • Complete all required documentation accurately and within deadlines. • Travel approximately 35–40% of the time, with occasional overnight stays. • Attend international training courses as required. • Be flexible to support overtime, short-notice callouts, and weekend shifts Compulsory. (1 in every 4 weekends) Required Qualifications & Experience • HNC (or equivalent) in Engineering or a related technical discipline. • Field service experience (medical imaging experience advantageous but not essential – full training provided). • Strong communication and interpersonal skills. • Self-motivated, organised, and able to work independently. • Experience with remote connectivity tools and diagnostics. • Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting. • Full UK driving licence. • Fluent in English. Desirable Skills • Experience with additional medical imaging modalities. • Knowledge of DICOM and IT/network troubleshooting. • Familiarity with CRM systems. • Project management experience. What We’re Looking For We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles. Successful candidates will be passionate about serving patients, customers, and colleagues, while maintaining a strong focus on delivering the future of healthcare. They will embrace a Lean mindset, seek opportunities to improve processes, and demonstrate entrepreneurial thinking when solving challenges. We value team members who collaborate effectively, support one another, and contribute to a positive working environment where we can win together and enjoy the journey. In addition, we are looking for people who bring flexibility, positive energy, and a general willingness to take on new challenges, adapt to changing priorities, and support the needs of our customers, colleagues, and business. A proactive attitude, strong work ethic, and enthusiasm for continuous learning and development are essential for success in this role. • Technical expertise and a commitment to excellence • A passion to serve patients, customers, and colleagues • Focus on delivering the future of healthcare • A Lean mindset with a drive for continuous improvement • Entrepreneurial thinking and a proactive approach to problem solving • Strong collaboration skills and a team-first attitude • Flexibility, positive energy, and a general willingness to support the wider team and business needs • Adaptability, enthusiasm, and a desire for continuous learning and development Why Join GE HealthCare? As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement. Additional Information Relocation Assistance Provided: No