Solitics

Account Manager The Account Manager owns the business relationship for a portfolio of Solitics customers: protecting revenue, growing accounts, and ensuring each customer has one coordinated business plan. The role reports to the Account Management Lead, within the customer-facing organization under VP Operations. Key responsibilities: • Own the account plan for each customer: stakeholders, decision-makers, objectives, opportunities, risks, and renewal dates. • Build relationships beyond the day-to-day contact, including executive sponsors and budget owners. • Lead renewal and expansion discussions and maintain an accurate portfolio forecast. • Remove executive-level obstacles such as missing sponsorship, unclear ownership, or budget gaps. • Lead recovery plans for at-risk accounts, assigning actions to the relevant teams. • Own new-brand and new-entity opportunities within existing customers, together with Sales. Success measures: • Revenue retention, commercial expansion, forecast accuracy, relationship depth, and reduced churn risk. • Who you'll work with: • Customer Success: shares the account day to day and owns product adoption and the success plan, which links to the account plan. • Customer Project Manager: tracks execution of cross-functional work; the Account Manager raises business urgency. • Delivery & Support: own implementation and incidents; the Account Manager joins when business-critical impact or executive communication is needed. • Sales: owns new-customer acquisition; the Account Manager owns live customers and partners with Sales on new brands or entities. What we're looking for: • 3-4 years of experience in account management, ideally in SaaS or martech. • A track record of owning renewal and expansion targets, and forecasting them accurately. • Comfortable building relationships with senior stakeholders and executive sponsors, not just day-to-day users. • Strong cross-functional coordination skills — able to bring in Customer Success, Delivery, Support, or Sales without owning their work. • A structured, plan-driven approach: comfortable maintaining an account plan and a recovery plan, not just responding to requests as they come in. • Familiarity with usage-based or subscription commercial models is a plus; exposure to financial services, iGaming, or e-commerce is an advantage given Solitics' customer base.

We are looking for a hands-on Senior IT & Security Manager to own the company’s IT operations, internal infrastructure, security operations, and compliance processes. This is a one-person ownership role combining day-to-day employee support with infrastructure improvements, Microsoft ecosystem management, AWS networking in close collaboration with DevOps, SSO, and SOC 2 / ISO 27001 maintenance. This is not a DevOps position. Responsibilities • Own and manage company-wide IT operations, 100% SaaS platform, access management, and security operations. • Provide hands-on IT support to employees, mostly in Israel, including onboarding, offboarding, equipment, accounts, permissions, licenses, and access removal. • Administer and optimize the Microsoft environment, including Microsoft 365, Entra ID, Exchange Online, Intune, Defender, MFA, Conditional Access, and security policies. • Manage macOS and Windows endpoints using Intune and Kandji. • Manage and improve corporate networking, including VPN, Wi-Fi, remote access, and connectivity. • Work closely with DevOps on AWS networking and infrastructure topics, including VPCs, subnets, route tables, security groups, VPN connectivity, and access controls. • Maintain SOC 2 and ISO 27001 readiness, including evidence collection, policies, controls, audits, vendor reviews, risk tracking, and access reviews. • Manage IT vendors, procurement, licenses, renewals, hardware, software, and cost optimization. • Create and maintain clear documentation for IT systems, processes, troubleshooting, infrastructure, and security controls. Requirements • 5+ years of hands-on experience in IT, IT infrastructure, or IT operations. • Proven experience owning IT end-to-end as a sole IT owner. • Strong experience with Microsoft 365, Entra ID, Intune, Microsoft Defender, Exchange Online, Conditional Access, MFA, and endpoint security. • Experience managing macOS and Windows environments, with hands-on Intune experience and familiarity with Kandji. • Proven experience integrating SaaS and cloud environments with SSO solutions, including Auth0 or similar identity platforms. • Strong networking knowledge, including VPN, routing, Secured connections, DNS, DHCP, and troubleshooting. • Hands-on experience with AWS networking, including VPCs, subnets, route tables, security groups, VPN connectivity, and cloud access concepts. • Proven experience maintaining SOC 2 or ISO 27001 compliance processes. • Good understanding of IT security, endpoint protection, access controls, risk management, vendor reviews, and secure IT operations. • Good written and spoken English. Advantages • Big advantage: strong cybersecurity knowledge, including security architecture, threat detection, incident response, vulnerability management, hardening, cloud security, and secure access management. • Relevant certifications such as AWS, Microsoft, CCNA, CISSP, CISM, CISA, or ISO 27001. • Scripting or automation experience.

Job Description: As an Account Executive you will be an integral part of the Solitics Sales team, reporting into the VP Sales. We will look to you to identify, generate and close sales opportunities through both inbound and outbound activities. You will work closely with the BDR, Integration, Product and Customer Success teams to progress deals through the sales cycle. Responsibilities: • Create a sales plan and execute to generate revenue and acquire new customers. • Work closely with the BDR team to identify prospects and qualify them into your sales pipeline. • Work with existing customers to expand opportunities within the account and identify new ones. • Forge strategic relationships at the executive level to help sell across the organization. • Conduct presentations and product demonstrations of the Solitics platform, both online and in person. • Attend and represent Solitics at Events and Conventions to generate new business opportunities. • Consult with prospects to determine the best solutions for their specific needs; recommend solutions, prepare/present proposals, and get contracts executed. • Demonstrate an understanding of client requirements regarding infrastructure, data and use cases. • Log sales activity (prospecting, opportunities, revenue, next steps) in Hubspot and other tools, as needed. • Basic Qualifications: • 3+ years of IC quota holding experience. Gaming/Trading/Banking Experience is a plus. • Experience selling to technical and business personas at varying levels of seniority. • High level of English, Hebrew is helpful as well. • Start-up experience preferred. • Available for overseas travel at least once per quarter. • History of overachieving quota, acquiring new logos, and identifying new business opportunities within accounts. • Experience successfully leading sales cycles with emerging technologies in a variety of sales situations, including product evaluations. • Demonstrated experience in developing business relationships with all levels of organizations; a true “hunter” mentality who strives for the close. • Knowledge of MEDDICC, Force Management (preferred). • Familiarity with HubSpot, Outreach, ZoomInfo, Gong and Sales Navigator (or the like). • Exceptional written and verbal communication, interpersonal, and organizational skills.

Responsibilities: This is a senior position in a small team and suitable for those who wish to make an impact. Development & Coding: • Write production-grade client-side code, primarily React with TypeScript, and AngularJS (1.x) for legacy modules. • Ensure code is clean, readable, testable, maintainable, and performance-conscious. • Tackle complex technical challenges including cross-framework integration, micro-frontend architecture, performance optimization, and legacy modernization. Collaboration: • Work with a team of developers in an Agile environment. • Collaborate closely with the team leader, product, and design teams to scope, refine, and deliver features. • Own features end-to-end: design discussions, implementation, testing, deployment, and ongoing maintenance. Maintenance & Optimization: • Write and maintain unit, integration, and E2E tests, and drive ongoing improvements to ensure product quality. • Continuously optimize code for performance and scalability. Key Requirements: • Deep knowledge of React (including Hooks), with solid understanding of core principles in both React and AngularJS. • Minimum 4-5 years of production React development experience — required. • Excellent JavaScript fundamentals. • 2+ years of production TypeScript experience, including advanced types and generics. • Hands-on experience with state management libraries (e.g., Redux Toolkit, Zustand, MobX). • Experience with large-scale codebases and incremental migration of legacy systems (e.g., AngularJS to React). • Experience with RESTful APIs and modern authorization mechanisms (e.g., JWT, OpenID Connect). • Familiarity with modern front-end build tools (Vite, Webpack) and module federation for micro-frontends. • Comfort with ambiguity — able to make sound technical decisions while product definitions and designs evolve. • Passion for UI/UX, with attention to detail and commitment to faithful implementation of design specs (Figma). • Strong communication skills, including code reviews, technical discussions, and cross-team collaboration. Advantages (Nice-to-Haves): • Hands-on experience with AngularJS (1.x) — particularly valuable for working with our legacy modules. • Hands-on experience with React Query (server state) and Storybook (component documentation). • Experience with WebSockets and real-time communication patterns. • Experience with micro-frontend architectures (e.g., Module Federation, iframe-based integration).

We are looking for an experienced Technical Product Manager with strong hands-on experience writing engineering-grade specifications, to work deeply on a complex B2B SaaS platform. In this role, you will be responsible for translating product needs into precise technical specifications, working closely with engineering teams throughout development. This role is not focused on outbound activity or broad strategic positioning — it is a deeply hands-on position centered on getting into the details and working internally across departments to take ideas from concept to execution. Key Responsibilities • Product Requirements (PRD): Write detailed, engineering-level Product Requirement Documents, including functional logic, edge cases, technical dependencies, and clear specifications for implementation by R&D. • User Experience (UX): Hands-on involvement in the UX design process, ensuring specifications are intuitive, technically implementable, and meet high usability standards. • Collaboration with R&D: Work closely with engineers to clarify specifications, resolve technical questions during development, and ensure implementation matches the original intent of the spec. • Data Analysis: Use data analytics to inform product decisions and measure the impact of product changes. Qualifications • Experience: Proven track record in product specification within a B2B environment, particularly SaaS Gaming\trading Experience with complex systems is essential. • Proven previous experience working closely with RND teams • Technical Skills: Hands-on experience building roadmaps and writing engineering-level Product Requirement Documents (PRDs) – required. • Hands-on experience with UX design – required. • AI Proficiency: Knowledge and hands-on experience using AI tools for product specification and product management (e.g., AI-assisted PRD writing, roadmap planning, and analysis) – a plus. • Familiarity with SaaS product development processes. • Experience in data analysis – a plus. • Problem-Solving: Exceptional problem-solving skills, with analytical and creative thinking to translate complex problems into clear technical specifications. • Technical Communication: Strong ability to communicate and translate complex requirements between technical and non-technical stakeholders.