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See who you know at ServiceNowJob Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. What you'll do: • Lead product strategy and its roadmap to achieve its goals • Be the market expert: The enterprise customers’ needs and the competitive landscape • Prioritize and define product backlogs that align with complex enterprise business goals and security strategies • Work closely with engineering teams to deliver high-scale features effectively and efficiently • Proactively engage enterprise customers, CISOs, and internal stakeholders to validate planned scope and definitions throughout the product life cycle • Integrate usability studies, research and market analysis into product requirements to enhance user experience • you will innovate, design, execute, lead your product, and be the focal point of all product-related issues, inbound and outbound, bridging between R&D and various stakeholders in the company: sales and presales, customer success, operations, marketing among others. Qualifications • 5+ years experience with enterprise software organizations as a Product Manager • R&D experience or deep understanding of development processes • Deep experience and domain knowledge in cyber security • Familiarity with IP Networks • Experience with OT / Healthcare / Enterprise environments • Experience in leveraging or critically thinking about how to integrate AI into work processes • Fluent English - excellent communication skills (written and verbal) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description As a Staff Data Scientist at ServiceNow, you’ll play a highly embedded and influential role within our Data Science organisation, partnering closely with Development and Product teams across multiple products within ITOM. Rather than simply responding to predefined requirements, you’ll bring your own creativity, domain expertise, and ideas to identify opportunities, challenge assumptions, and solve complex problems using real customer data. What you get to do in this role: • Lead the development and evolution of advanced data science and machine learning capabilities, including noise reduction, anomaly detection, root cause analysis, and new AI-powered product features. • Own complex data science problems end-to-end, from problem definition and ideation through experimentation, model development, evaluation, productionization, and deployment. • Develop advanced algorithms and models using techniques such as machine learning, deep learning, NLP, anomaly detection, and statistical modeling. • Partner closely with Product, Engineering, Quality, and Architects to translate product requirements into scalable, reliable ML solutions. • Drive technical direction and mentor other data scientists, contributing to best practices in modeling, experimentation, evaluation, and ML engineering. • Stay current with advances in AI/ML and identify opportunities to apply emerging technologies to ServiceNow products. Qualifications To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. • 6+ years of experience in data science, machine learning, algorithm development, or a related field. • Advanced expertise in at least one area such as anomaly detection, machine learning, deep learning/neural networks, NLP, or statistical modeling. • Proven experience leading complex data science or machine learning problems from ideation to production. • Strong Python skills and hands-on experience with modern data science and ML frameworks. • Experience working with large and complex datasets, developing evaluation methodologies, and defining metrics for ML models and data-driven products. • Practical experience with modern AI/ML techniques, including LLMs and/or generative AI. • Strong technical leadership, problem-solving, communication, and cross-functional collaboration skills. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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