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See who you know at ServiceNowJob Description Role This is a principal-level security architecture and strategy role with enterprise-wide scope. You will set security direction across ServiceNow’s products and platforms, define the controls and standards that teams build against, and serve as a technical authority on complex and emerging threats, including those introduced by AI and agentic systems. You’ll also drive the use of AI to strengthen security itself, applying it to detection, triage, and security analysis. You’ll partner with security research teams to turn their findings into requirements and roadmap priorities, and represent ServiceNow’s security posture externally and to executive leadership. We’re looking for a deep security or engineering expert; experience with AI security is a plus, not a prerequisite. What you'll do • Contribute to the security strategy and reference architecture across the company’s products and platforms • Lead threat modeling for complex and novel systems, including AI and agentic systems where established patterns don’t yet exist • Define platform-wide security standards, including access-control and data-boundary models that other teams build against • Establish what secure-by-design means for new technologies, including AI, and drive adoption across engineering organisations • Set methodology and priorities for red-teaming and security assessment programs • Apply AI to strengthen security work, such as detection, triage, vulnerability discovery, and design review • Make or approve security risk decisions for high-impact initiatives that cross organisational boundaries • Represent ServiceNow’s security posture to standards bodies, industry forums, and executive leadership • Develop senior security engineers and shape the team’s technical agenda Qualifications To succeed in this role, you’ll need: • To succeed in this role, you'll need • Bachelor's, Master's, or PhD in Computer Science or a related field, or an exceptional record of impact • Experience that meets one of the qualifying backgrounds below, including design reviews, threat modeling, and risk assessment at enterprise scale • A sustained record of setting security direction across multiple teams or product lines, with standards, controls, or architecture that others adopted as their baseline • Recognised depth in at least one core security discipline, such as application, cloud, identity, cryptography, or offensive security, with working breadth across the others • Expert fluency with threat modelling methodologies (e.g., STRIDE, attack trees) and security frameworks such as the OWASP Top 10, to the point of extending, critiquing, or contributing to them • A demonstrated ability to ramp quickly on new technology domains and reason about security where no established patterns exist • A track record of developing principal- and staff-level security leaders, and of shaping decisions with senior executives and engineering leaders • Clear, precise communication with executive audiences, and a record of influencing outcomes without direct authority Qualifying background (either path) • Security-led: 13+ years in security, with at least 3 years in principal-level roles owning architecture, risk, or threat modeling across the organization • Engineering-led: 13+ years of software engineering, including at least 3 years building or owning security-critical systems such as identity, authorization, data pipelines, distributed systems, or platform security, and a demonstrated move into security ownership at enterprise scale Bonus • Depth in AI security, including threat modeling or securing LLM, GenAI, or agentic systems • Experience with prompt injection and jailbreak defense, guardrail architecture, or AI red-teaming • Hands-on familiarity with agentic frameworks and protocols such as LangChain, LangGraph, MCP, and A2A • Experience designing identity and consent models for AI agents • Built security tooling for AI systems used beyond one team • CVEs, publications, or invited talks in security research, especially in AI or LLM security • Prior experience setting AI security strategy at a company or platform level Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
Job Description What you get to do in this role: • Define and champion the overarching product vision, long-term strategy, and multi-year roadmap for our most critical business pillars. • Serve as the definitive market authority and thought leader regarding complex enterprise customer needs, emerging industry trends, and the competitive landscape. • Tackle highly ambiguous enterprise business and security challenges, driving cross-portfolio strategic initiatives and defining high-level priorities that align with the company's broader goals. • Partner at a strategic level with engineering and R&D leadership to influence architectural direction and ensure the effective delivery of highly scalable, enterprise-grade solutions. • Act as a trusted advisor and executive sponsor for strategic enterprise customers, CISOs, and key internal stakeholders, driving alignment and validating solutions throughout the product life cycle. • Spearhead organizational innovation by integrating advanced usability studies, cutting-edge research, and comprehensive market analysis into a cohesive, user-centric product strategy. • Act as the primary bridge across the organization—aligning R&D, Sales, Pre-sales, Customer Success, and Marketing—while actively mentoring, guiding, and elevating other product managers within the group. Qualifications • 8+ years of product management experience in enterprise software organizations, with a proven track record of leading high-impact, complex product lines. • Strong technical background (R&D experience highly preferred) with the ability to deeply understand, evaluate, and influence complex development processes and technical architecture. • Recognized Subject Matter Expert (SME) with profound domain knowledge in cyber security. • Deep familiarity with IP Networks and large-scale enterprise network architectures. • Extensive experience navigating, researching, and building solutions for complex OT / Healthcare / Enterprise environments. • Demonstrated executive-level success in strategizing, designing, and launching AI-driven capabilities or seamlessly integrating AI into complex enterprise workflows. • Fluent English with exceptional, executive-level communication, presentation, and storytelling skills (written and verbal). Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. We are looking for a Software Engineer to join the evolution of our Exposure Management core. You will be responsible for the high-throughput architecture that ingests and correlates data from hundreds of integrations and data sources. Your mission is to transform billions of raw data points into a unified asset inventory and an intelligent engine for security risk prioritization and remediation. Our stack: Python, AWS, FastAPI, ECS, Celery Responsibilities • Design and build an infrastructure to correlate multiple data sources and matching methods • Research and develop algorithms for asset discovery , and solve complicated identification issues • Develop extendable libraries and utilities which will speed-up our implementations and make sure we’re building scalable and high-quality solutions • Work closely with product and other R&D teams • Help with solving complex customer issues with our solutions and platform Qualifications • 7+ years of experience in a backend-heavy role using Python/GO/C++/Java • Proven track record of developing and maintaining production-grade, enterprise-level distributed systems • Experience in system architecture and the ability to find creative, elegant solutions to complex problems • Deep understanding of performance optimization and concurrency in high-scale, data-intensive environments • Analytical mindset and a data-driven approach for problem-solving • The mentality of a team player, excellent communication skills and a strong sense of ownership and urgency • BS degree in Computer Science, Information Technology or equivalent Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users. Our researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work. The role We are looking for an experienced, backend-leaning full-stack engineer who can take a problem and solve it across the product and system. You will build customer-facing capabilities spanning the browser, APIs, data models, realtime infrastructure, asynchronous jobs, and external integrations. You will have the autonomy to shape problems, make sound architectural decisions, and own work from idea through production. We value engineers who are self-directed, pragmatic, curious, and uncompromising about security and software quality. What you will do • Build AI-powered product capabilities across React, Node.js, PostgreSQL, and shared contracts. • Own features from product definition and system design through implementation, testing, deployment, and operation. • Design secure APIs, authorization rules, data models, and backward-compatible migrations. • Build reliable asynchronous and realtime workflows using queues, pub/sub, jobs, schedules, and WebSockets. • Develop enterprise integrations involving OAuth, webhooks, rate limits, external APIs, and vendor failures. • Protect tenant boundaries and validate untrusted input across HTTP, sockets, queues, and AI tool execution. • Build, deploy, and operate services running on AWS and Kubernetes. • Diagnose production behavior using logs, traces, metrics, databases, and message brokers. • Work closely with product, frontend, AI, and platform engineers while independently driving execution. • Help evolve our engineering practices as AI changes how software is designed and built. Qualifications To be successful in this role you have: • Strong TypeScript fundamentals and production experience with React and Node.js. • A track record of driving complex, customer-facing features end to end with visible product impact. • Strong SQL and relational data-modeling skills, including transactions, indexes, and migrations. • Experience with asynchronous or distributed systems: queues, pub/sub, WebSockets, retries, and idempotency. • Sound API, schema, and backward-compatibility judgment. • Strong security instincts for multi-tenant authorization, credentials, uploads, and external input. • Experience with automated unit, integration, API, and end-to-end testing. • Product judgment and comfort operating without heavy specification or process overhead. • High ownership: you stay accountable for reliability and customer outcomes after the code ships. AI Development Lifecycle Hands-on ADLC experience is mandatory. You must have shipped software using AI across discovery, design, implementation, testing, review, documentation, and production debugging—not only used a coding assistant occasionally. You know how to validate AI-generated work, define evaluations and regression criteria, manage context, and account for nondeterminism, hallucinations, latency, cost, privacy, and security. You retain human ownership of the architecture, code, and customer outcome. You can design reliable AI execution paths involving prompts, structured outputs, agents, tools, approvals, schemas, authorization, retries, observability, and failure recovery. Model output is treated as untrusted input, and consequential actions require explicit authorization. Our technology TypeScript, React, Node.js, Express, PostgreSQL, Sequelize, Redis, RabbitMQ, Socket.IO, Zod, Nx, Vite, Vitest, Playwright, Sentry, AWS, Kubernetes, Helm, Terraform, Cursor, and Linear. Experience with every technology is not required. Python, FastAPI, AI agent runtimes, MCP, enterprise integrations, and direct AWS infrastructure experience are valuable but not mandatory. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users. Our researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work. The role We are looking for an experienced frontend engineer who cares deeply about product quality. You will turn complex, nondeterministic AI behavior into fast, clear, and trustworthy user experiences across our web application and embedded enterprise surfaces. You will help shape what we build and take features from idea to production. We look for people who move fast, ask good questions, care about users, and take pride in their work. What you will do • Build AI-native experiences for chat, workflows, integrations, approvals, and knowledge. • Own customer-facing features from product definition through implementation, testing, release, and iteration. • Create scalable components and shared product capabilities across our main application and ServiceNow experience. • Design reliable realtime and asynchronous interfaces, including streaming, partial results, retries, interruptions, and failures. • Own frontend foundations such as shared packages, build tooling, dependency upgrades, and CI. • Keep the frontend healthy over time by improving architecture, performance, developer experience, and maintainability. • Improve accessibility, responsiveness, performance, observability, and product polish. • Work closely with product, design, backend, and AI engineers while independently driving execution. • Help evolve our engineering practices as AI changes how software is designed and built. Qualifications To be successful in this role you have: • Strong React and TypeScript fundamentals with experience building high-quality customer-facing products. • A track record of driving meaningful features end to end, not only incremental changes. • Strong product judgment: you care about clarity, speed, accessibility, and details, and speak up when an experience is not good enough. • Experience with asynchronous server state, typed APIs, complex forms, realtime events, and failure handling. • Ability to design maintainable boundaries between applications, shared features, UI primitives, and API clients. • Experience maintaining frontend infrastructure, package ecosystems, build pipelines, and large codebases. • Experience with automated testing and confidence in owning production outcomes. • Comfort working with autonomy in a fast-moving environment with limited process overhead. AI Development Lifecycle Hands-on ADLC experience is mandatory. You must have shipped software using AI across discovery, design, implementation, testing, review, documentation, and production debugging—not only used a coding assistant occasionally. You know how to validate AI-generated work, define evaluations and regression criteria, manage context, and account for nondeterminism, hallucinations, latency, cost, privacy, and security. You retain human ownership of the architecture, code, and customer outcome. For product development, you understand prompts, tool calls, structured outputs, approvals, and model failure modes well enough to design trustworthy AI user experiences. Our technology React, TypeScript, Vite, Nx, TanStack Query, React Hook Form, Socket.IO, TipTap, SCSS Modules, i18next, Vitest, Playwright, Sentry, JSON Schema, Cursor, and Linear. Our platform runs on AWS and Kubernetes. You do not need to be an infrastructure expert, but you should be comfortable working with cloud-based systems. Experience with every technology is not required. Experience with rich-text editors, design systems, Web Components, Shadow DOM, ServiceNow, or AI automation products is a plus. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description • Team Leadership & Ownership: Mentoring and guiding a full-stack engineering team, fostering a culture of ownership, high engineering standards, and continuous growth. • Product Collaboration: Partner closely with Product Managers to align on roadmap goals, translate business needs into scalable architectures, and turn product vision into clean, robust code. • Architecture & Hands-On Delivery: Drive architectural clarity and best practices across our Python backend, React frontend, and PostgreSQL data layer. Balance hands-on coding, design reviews, and code quality with execution management. • Operational Excellence: Oversee platform reliability, performance, monitoring, and incident management using modern observability tools. • Customer Value & Continuous Optimization: Lead initiative-driven maintenance and enhancements to help existing enterprise clients derive maximum value from the AMS platform. • Modern Engineering & AI: Champion organized workflows and leverage modern tooling (including AI-assisted development) to drive team efficiency and innovation Qualifications • 2+ years of engineering leadership experience in a fast-paced R&D environment. • 5+ years of hands-on software development experience with expertise in Python. • Full-Stack Capability: Strong familiarity with full-stack domains (Python backend + React frontend). • Database & Data Modeling: Strong proficiency with relational databases, specifically PostgreSQL (schema design, query optimization, and performance tuning). • Fast Learner & Curious Mindset: Ability to quickly master complex domains, absorb new context, and make confident technical decisions. • Strong Organization & Execution Skills: Natural capability to prioritize, bring structure, solve problems under pressure, and lead by example. • Hands-on Leader: Passionate about diving into code, debugging complex issues, participating in on-call rotations, and guiding the team day-to-day. • Education: B.Sc. in Computer Science, Software Engineering, or equivalent practical experience. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users. Our researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work. The role We are looking for an experienced, backend-leaning full-stack engineer who can take a problem and solve it across the product and system. You will build customer-facing capabilities spanning the browser, APIs, data models, realtime infrastructure, asynchronous jobs, and external integrations. You will have the autonomy to shape problems, make sound architectural decisions, and own work from idea through production. We value engineers who are self-directed, pragmatic, curious, and uncompromising about security and software quality. What you will do • Build AI-powered product capabilities across React, Node.js, PostgreSQL, and shared contracts. • Own features from product definition and system design through implementation, testing, deployment, and operation. • Design secure APIs, authorization rules, data models, and backward-compatible migrations. • Build reliable asynchronous and realtime workflows using queues, pub/sub, jobs, schedules, and WebSockets. • Develop enterprise integrations involving OAuth, webhooks, rate limits, external APIs, and vendor failures. • Protect tenant boundaries and validate untrusted input across HTTP, sockets, queues, and AI tool execution. • Build, deploy, and operate services running on AWS and Kubernetes. • Diagnose production behavior using logs, traces, metrics, databases, and message brokers. • Work closely with product, frontend, AI, and platform engineers while independently driving execution. • Help evolve our engineering practices as AI changes how software is designed and built. Qualifications What we are looking for • Strong TypeScript fundamentals and production experience with React and Node.js. • A track record of driving complex, customer-facing features end to end with visible product impact. • Strong SQL and relational data-modeling skills, including transactions, indexes, and migrations. • Experience with asynchronous or distributed systems: queues, pub/sub, WebSockets, retries, and idempotency. • Sound API, schema, and backward-compatibility judgment. • Strong security instincts for multi-tenant authorization, credentials, uploads, and external input. • Experience with automated unit, integration, API, and end-to-end testing. • Product judgment and comfort operating without heavy specification or process overhead. • High ownership: you stay accountable for reliability and customer outcomes after the code ships. AI Development Lifecycle Hands-on ADLC experience is mandatory. You must have shipped software using AI across discovery, design, implementation, testing, review, documentation, and production debugging—not only used a coding assistant occasionally. You know how to validate AI-generated work, define evaluations and regression criteria, manage context, and account for nondeterminism, hallucinations, latency, cost, privacy, and security. You retain human ownership of the architecture, code, and customer outcome. You can design reliable AI execution paths involving prompts, structured outputs, agents, tools, approvals, schemas, authorization, retries, observability, and failure recovery. Model output is treated as untrusted input, and consequential actions require explicit authorization. Our technology TypeScript, React, Node.js, Express, PostgreSQL, Sequelize, Redis, RabbitMQ, Socket.IO, Zod, Nx, Vite, Vitest, Playwright, Sentry, AWS, Kubernetes, Helm, Terraform, Cursor, and Linear. Experience with every technology is not required. Python, FastAPI, AI agent runtimes, MCP, enterprise integrations, and direct AWS infrastructure experience are valuable but not mandatory. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ITOM Health is ServiceNow’s suite of IT Operations Management applications. These products help companies manage and monitor their IT environments, proactively ensure system availability, and handle issues and incidents before they affect the business. As customers rely more on these capabilities to keep their operations running, the user experience has to be clear, fast, and consistent across a wide set of applications and workflows. You will be responsible for designing the user interface architecture for ITOM Health applications and defining the development standards that keep those applications coherent, maintainable, and scalable. This role sets the technical direction for how front-end components are built, shared, and extended, and works closely with engineering teams to turn that direction into working software. Increasingly, the work also involves using AI tools to accelerate design and development, and defining how the team uses them responsibly and effectively. What you get to do in this role • Shape the UI architecture across ITOM Health applications, including component models, shared patterns, and the boundaries between application and platform code • Define and evolve development standards for UI engineering, covering code structure, accessibility, performance, testing, and reuse • Partner with product owners and engineering teams to translate operational workflows (monitoring, event and incident handling, service operations) into intuitive, efficient interfaces • Evaluate and adopt AI-assisted development tools, and establish practices that make the team more productive without compromising quality • Design interfaces that customers can extend and customize to fit their own processes and environments • Review designs and code, and set the bar for quality through clear guidance and hands-on contribution • Mentor engineers and promote knowledge-sharing across the team and with adjacent ITOM and platform teams Qualifications • 6+ years of experience with any of the modern UI frameworks, such as Angular, React, or Vue. • Passion for UI development • Experience using AI tools and building AI products. • Ability to work with cross-cultural teams • Passion for JavaScript and the Web as a platform, reusability, and componentization • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations • Analytical and design skills • Ability to manage projects with material technical risk at a team level Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ServiceNow’s Product Security organisation is building a dedicated Security R&D function — a software engineering team that builds security capabilities with the same engineering rigour as ServiceNow’s product organisation. We are looking for a Staff Security Engineer to be a core contributor on this team. Security R&D operates in two complementary modes: open contribution to product engineering — writing code alongside product teams where security expertise adds value — and developing its own security capabilities, including internal tooling, externally facing product features, AI-powered security automation, and third-party integrations. This is a new team being stood up in Petah Tikva, Israel, co-located with ServiceNow’s AI Security Research team. You will help shape the team’s engineering practices and technical foundation from day one. This role reports to the Sr. Engineering Manager, Security R&D. What You Will Do Build Security Capabilities • Design and develop security tooling, automation, and platform services that operate at ServiceNow’s enterprise scale. • Contribute code directly into ServiceNow product engineering codebases, embedding security capabilities where they have the highest impact. • Build AI-powered security automation by integrating in-house models and third-party services into production workflows. • Leverage ServiceNow’s platform — Agent Framework runtime, ACL enforcement, data layer, and workflow engine — to create security capabilities that external vendors cannot match. Collaborate Across Teams • Work closely with the AI Security Research team on tooling for AI agent security, translating research insights into production-grade engineering. • Partner with product engineering teams during open contribution engagements, earning trust through code quality, reliability, and delivery. • Participate in design reviews, code reviews, and architecture discussions, contributing to the team’s technical standards and engineering culture. Grow with the Team • Help define engineering best practices as a founding member of the Security R&D team. • Contribute to hiring and onboarding as the team scales, helping maintain the engineering bar. • Stay current on emerging AI/ML technologies and security threats, bringing new ideas into the team’s roadmap. What Makes This Role Unique • Builder-led culture: Security R&D is defined by engineering output, not advisory reviews. We build production security capabilities with the same discipline as product engineering. • Dual operating model: The team both contributes directly to product engineering and develops its own security products and services. • Platform advantage: ServiceNow owns the entire stack — runtime, ACLs, data layer, workflow engine. You will build security capabilities that no external vendor can replicate. • Founding team: This is a new team being built from scratch. You will shape its engineering culture, technical standards, and identity from day one. • AI intersection: The role sits alongside the AI Security Research team, placing you at the frontier of securing AI systems at enterprise scale. Qualifications To be successful in this role, you have: • 8+ years of professional software engineering experience building production systems at scale. • Bachelor’s degree in Computer Science, Engineering, or a related technical field. • Strong hands-on proficiency in Python and Java. You write production code daily and take pride in software craftsmanship. • Strong, hands-on experience and a solid understanding of AI/ML pipelines, LLM integration, and agentic frameworks, including their underlying architectures and workflows. • Solid foundation in distributed systems, cloud-native architectures, and building services that meet enterprise requirements for scalability, reliability, and performance. • Experience working in collaborative engineering environments, contributing to shared codebases with high code quality standards. • Interest in or exposure to security engineering concepts — application security, infrastructure security, identity systems, or trust & safety. A security mindset is valued; deep security expertise can be developed on the team. Preferred • Experience with security tooling development, SSDLC automation, or building security features into a product. • Familiarity with container/Kubernetes environments, cloud security, or infrastructure-as-code. • Experience in a SaaS or platform company building multi-tenant enterprise software. • Experience working in a globally distributed engineering team. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
Job Description About the role We are hiring a Sr. software engineer for the Telemetry Data Platform team, which carries product usage telemetry & performance telemetry for the entire ServiceNow platform on a stack built with Kubernetes, Kafka, and ClickHouse. We are distributed across Israel, India, and the Americas. This is a full stack role with its center of gravity firmly on telemetry development, data pipelines, Kubernetes and DevOps work, supporting Billions of records per day. You will be equally comfortable designing a distributed system and owning it in production. If you like following a system from the event that fires to the chart that renders — and you want the pager for it — you will feel at home. You will lead design and delivery of complex, multi-service features, own technical decisions within a domain, and are fully self-directed — escalating only genuine ambiguities and driving decisions to closure. Of the ten critical skills at this level, incident response management is the only one set at Expert; the rest are Experienced. What you’ll do Telemetry data pipelines • Design, build, and own backend services for distributed data streaming and processing that handle high-volume, high-cardinality event data with predictable latency and no silent data loss. • Build and maintain Kafka-based streaming pipelines and the pipeline components that feed ClickHouse. • Own data modeling and query performance in ClickHouse — partitioning, sort keys, materialized views, retention, and the cost curve that comes with all of it. • Partner with product and platform teams to shape requirements for telemetry ingestion and processing, then drive the solutions to production. Kubernetes, DevOps, and production ownership • Deploy, scale, and operate services in production Kubernetes environments, including Helm-based deployments and CI/CD pipelines that make releases repeatable and safe to roll back. • Own observability for what you build — meaningful metrics, useful logs, real tracing, and alerts that fire on customer impact rather than on noise. • Debug and resolve production incidents independently, participate in on-call, run root-cause analysis, and operate against defined service level objectives. Full stack engineering and technical leadership • Own the full development lifecycle for your work, and build the backend services and APIs that expose telemetry to internal consumers, product surfaces, and AI agents — including API contracts, data models, and schema migrations. • Contribute to the analytics front end — dashboards, funnels, and exploration tools — with an eye on performance against large result sets, and improve the web and mobile capture SDKs. • Lead the design of complex, multi-service features across team boundaries, drive decisions to closure, and write the design docs and postmortems that outlive the conversation. • Raise the bar through code review, test strategy, and automation coverage, and mentor engineers on the team. Qualifications Experience and education requirements The job profile defines by scope, independence, and impact rather than years served. The minimums below are the screening bar for this requisition: • Bachelor’s degree in computer science, software engineering, or a closely related – Required • 6+ years’ experience as backend software engineer • 4+ years’ experience in designing and operating distributed systems • 3+ years’ experience with Kubernetes in production, including Helm and CI/CD • 3+ years’ experience with Kafka or equivalent streaming and data pipelines • Experience with on-call and production support A master’s degree may offset up to one year of the experience minimum. Equivalent practical experience is considered where technical depth is clearly demonstrable. Required qualifications • Strong backend development experience in Java, Python, Go or equivalent, used in production at scale. • Hands-on experience building distributed systems for data streaming, processing, and storage. • Production experience deploying and managing services on Kubernetes, including Helm and CI/CD pipelines. • Working knowledge of Kafka or an equivalent messaging and streaming system. • Solid SQL skills and hands-on experience with a columnar or analytical data store, including query optimization and physical data modeling. • Demonstrated depth in incident response and customer escalations • Enough front-end capability to build and debug a data-heavy interface: JavaScript or TypeScript with React or Angular. Desired qualifications • Production experience with ClickHouse or another OLAP or columnar store — sharding, replication, materialized views, cost tuning. • Exposure to observability tooling: OpenTelemetry, metrics and logging stacks, alerting platforms. • Experience building product analytics or telemetry platforms, or with stream processing frameworks such as Flink or Spark. • Client-side instrumentation — web or mobile SDK development, event capture, session and consent handling. AI skills Artificial intelligence strategy is a critical skill at Experienced proficiency — it applies to how you build and to what you build. • Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other — catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready. • AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt. • Integrating LLM APIs into production features — and knowing when a model is the wrong tool for the job. Working knowledge of RAG pipelines, embedding stores, and agent frameworks; familiarity with the Model Context Protocol is a plus. • Exposing telemetry to AI agents through tool interfaces agents can use safely: predictable schemas, bounded results, clear error semantics, sane cost controls. • Designing safeguards for non-deterministic components — retry logic, circuit breakers, human-in-the-loop checkpoints — and hardening against latency spikes and hallucinated output reaching a customer. • Instrumenting AI features in production and judging their quality from telemetry and evaluation rather than impressions. For more information www.servicenow.com Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Senior Staff Software Engineer (AppSec), Tel Aviv We are looking for a Senior Staff Software Engineer to join the AppSec engineering team in Armis R&D and lead it from the inside. The team builds Armis Centrix for Application Security, an AI-native AppSec product built from the ground up over the past year and now growing into a core product line. You get the best of both worlds: a small, autonomous team that owns its product end to end, backed by the data, expertise, and stability of Armis and ServiceNow engineering. If you love taking a product from its first customers to enterprise scale, own outcomes end to end, and raise the bar for the people around you, this is for you. What You'll Do Lead From the Code: Be a technical lead in the team, hands-on in architecture, design, and the critical paths of the codebase, with the accountability that comes with it. Build Agentic AppSec: Design and build LLM-based agents and pipelines that analyze real-world codebases at scale: orchestration, tool use, context engineering, and the deterministic components that do what models shouldn't. Make AI Trustworthy: Own evaluation-driven development: the evaluation harness, golden datasets, regression gates in CI, and cost and latency tracking, so every pipeline change is measured before it ships. Own the Backend & AI Architecture: Design robust, multi-tenant microservice cloud environments with security by design as the default. Run the Team's Rhythm: Drive planning, estimation, and delivery of commitments; turn designs into clear, estimated work that engineers own. Grow People: Mentor, review designs and code, and set engineering standards, with a growth path into formal team leadership as the team scales. Engage Beyond the Code: Work directly with product, customers, support, sales, and leadership to gather real-world insight, unblock fast, and align technical direction with the business. Collaborate Globally: Work closely with engineers and stakeholders across Israel, the US, Canada, and India. Qualifications • 8+ years of deep backend/systems experience, strong Python, and real production experience in a multi-tenant microservice cloud environment • Must: hands-on experience building LLM-based agents or agentic pipelines in production: orchestration, tool use, context engineering, model selection, cost and latency at scale • Must: hands-on experience evaluating them: an evaluation harness, golden datasets, or benchmark suites you built or owned, and you can explain how you knew a change made the system better rather than different • A track record of owning outcomes end to end, from early stage to scale, including a commitment that went wrong and what you did about it • A security engineering mindset: tenant isolation, access control, and secure design are non-negotiable to you • Technical leadership experience as a tech lead or team lead, with the intent to keep your hands in the code. Formal management experience is a plus • An All-Around Player: independent, execution-focused, and happy to build whatever it takes • Excellent English for working effectively across time zones Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. We are looking for an experienced SR Staff Technical Program Manager. This role involves overseeing the planning, execution, and delivery of technical projects within our organization, while also managing deployments to production environments. The ideal candidate will possess strong project management skills, technical understanding, and the ability to effectively communicate with cross-functional teams. What you will do • Project management Lead and manage the end-to-end lifecycle of complex technological projects - understands project’s goals and details, proficient in crafting project roadmaps, overseeing scope, backlog, and timelines, monitoring crucial milestones, managing KPIs, and navigating essential dependencies. • Identify and mitigate risks, resolve issues, and make adjustments as necessary. • Establish continuous improvement as part of the culture, processes and tools. • Define and enforce best practices and standards for the production environments operations. • Facilitate and guide R&D teams in the release planning and delivery process, ensuring effective collaboration & execution while defining and implementing best practices and tools. • Ensure cross organizational communication and process coordination, serving as the focal point for project health visibility and strategic status reporting to senior executives • Identify problems by observing and studying system functions and performance results. Qualifications • At least 6 years of proven experience in Technical Program Management in technology companies, with proven experience in SaaS product lifecycles. • Proven experience in coordinating cross functional teams in global companies. • Deep understanding with software development lifecycle, scrum management (agile) and release management best practices. • Understanding of the development and maintenance processes of SaaS products. • Strong analytical skills to assess and resolve release related issues, risks and conflicts. • Exceptional interpersonal skills, with the adaptability to effectively navigate constraints, manage conflicting, and deliver under pressure. With ability to communicate effectively with individuals at all levels of the organization. • Understanding and experience managing cloud-based platforms such as AWS - an advantage. • Fluent in English - writing and speaking. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description ServiceNow seeks a senior staff-level product security engineer to serve as a senior technical authority within the Product Security Incident Response Team (PSIRT). PSIRT is ServiceNow's awareness, response, and investigation capability for post-release vulnerabilities in ServiceNow-developed products and service offerings. This role is for a recognised expert who can operate independently and as part of a team on the most significant security issues facing the platform—vulnerabilities that require evaluating intangibles. You will lead deep-dive investigations, coordinate resolution across engineering, product, and release teams, and demonstrate calm, decisive leadership during significant security events. This is a role for someone who already understands product development cycles and the engineering and product relationships that drive them—and will use that fluency to lead fixes to completion under incident pressure. You will help shape how ServiceNow responds to product security vulnerabilities at scale and the technical rigour of the entire response capability. The coverage provided by this role is: • Sunday: 10:00 - 18:00 UTC. • Monday: 08:00 - 16:00 UTC. • Tuesday: 08:00 - 16:00 UTC. • Wednesday: 08:00 - 16:00 UTC. • Thursday: 08:00 - 16:00 UTC. Due to the nature of incident response and the needs of the business, coverage may change. Additional coverage outside of stated hours may be required in response to significant incidents. Key Responsibilities Lead Through Significant Security Events • Demonstrate technical and organisational leadership during these events—bringing structure and clear decision-making under pressure. • Partner with incident commanders, business information security leadership, engineering, and customer-facing teams to maintain clear ownership, workstream prioritization, and hand-offs during these events. Reduce Exposure Window • Drive coordinated response across affected releases, balancing risk and remediation feasibility. • Leverage an understanding of product development cycles and engineering/product partnerships to move fixes through the release pipeline without stalling on organisational boundaries. • Verify fix completeness and guard against incomplete mitigations before release. Drive the CVE & Coordinated Disclosure Process • Collaborate with external security partners, vendors, and researchers on coordinated disclosures, aligning timelines and messaging across parties. • Conduct technical accuracy reviews of external advisories, researcher write-ups, and joint disclosure content to ensure correctness before publication. • Represent PSIRT's technical position in multi-party coordinated disclosures and researcher engagements. Pursue After-Action Outcomes & Continuous Improvement • Author postmortems and drive lessons learned to closure following product security incidents. • Participate in retrospectives following significant product security events, translating findings into concrete process and technical improvements. • Contribute to partner teams tracking product security risk themes and trends across the portfolio. • Contribute to SDLC improvement areas, feeding incident learnings upstream into secure development practices. Qualifications To be successful in this role, you have: Qualifications • Minimum 12 years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or a PhD with 5 years of experience; or equivalent experience. • Minimum of 5 years of auditing source code for security vulnerabilities. • Demonstrated leadership during significant security events or major incidents, with willingness to participate in on-call. • Ability to read and comprehend Java and JavaScript code. • Strong understanding of common Java and JavaScript vulnerabilities. • Proficiency in scripting in both Python and JavaScript for data gathering, processing, and visualisation. • Development of proof-of-concept exploits for web application vulnerabilities. • Written and verbal communication of complex security risks clearly to both technical teams and leadership. • Experience with leading fix implementation and release coordination across engineering, product, and test/release teams. • Proficiency in deep-dive product security investigations and root-cause analysis spanning design, code, configuration, and operational layers. • Exploit analysis and proof-of-concept development that distinguishes real exploitability from theoretical risk. • Familiarity with SDLC integration, CI/CD pipelines, SaaS threat models, and secure development practices. • Experience leading a CVE disclosure process, including CVE assignment, scoring (CVSS), and advisory publication. Preferred Qualifications • Experience in a PSIRT or similar function for a major software or SaaS platform. • Recognized expertise in product security incident response, vulnerability research, or application security within a software or SaaS environment. • Experience conducting vulnerability assessments on the ServiceNow platform. • Experience with emerging threats: AI-specific attack vectors, software supply chain security, and SDLC tooling security. • Experience with cloud infrastructure (AWS, Azure, GCP) and containerized environments. • Relevant security certifications (e.g., OSWE) or demonstrated equivalent expertise. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. As an AI-driven cybersecurity company, Machine Learning and Generative AI power the core capabilities that make Armis an industry leader. Our algorithms are the engine behind our advanced Vulnerability Management, Detection, and Remediation (VMDR) platform. We are looking for a Staff Data Scientist with strong Machine Learning foundations and practical enterprise experience to join the VMDR team. In this role, you will act as a technical builder owning complex problem domains end-to-end, diving deep into cybersecurity nuances, and architecting cutting-edge LLM and ML solutions from initial research all the way to scalable production deployment. What You’ll Do • End-to-End Ownership: Drive complex AI and ML initiatives through the full product lifecycle from early-stage prototyping and deep domain analysis to production-grade deployment and monitoring. • Architect & Deploy: Design and build production-ready AI models and system pipelines in Python using modern cloud and big data infrastructure (AWS, Spark). • LLM Innovation: Integrate state-of-the-art Generative AI and LLM workflows directly into our core VMDR features to drive automated detection, prioritization, and remediation insights. • Domain Deep-Dives: Partner closely with domain researchers, data engineers, and product leaders to dive into granular cybersecurity data and translate complex security problems into high-impact AI solutions. Qualifications To be successful in this role you have: • Cybersecurity Background: Domain experience in cybersecurity (specifically Vulnerability Management, Asset Intelligence, or Threat Detection) is a big advantage, but not mandatory. • LLM Expertise: At least 2 years of hands-on experience working with Large Language Models (LLMs), including prompt engineering, fine-tuning, RAG, agentic workflows, and orchestration frameworks (e.g., LangChain, LlamaIndex, vLLM, or similar). • Solid ML Foundations: Deep algorithmic and theoretical knowledge in Machine Learning, supported by an Academic Degree (M.Sc. or Ph.D. preferred) or equivalent research experience. • Production Engineering Skills: 5+ years of software development experience, with strong, production-grade Python coding abilities and experience deploying ML systems at scale. • Self-Driven & Collaborative: An autodidact who naturally takes full ownership of problem domains, stays ahead of emerging AI trends, and thrives in a high-trust, collaborative team environment. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Our team secures the AI in ServiceNow's products and platform from adversaries. As AI agents gain the ability to reason, retrieve context, and take real action on behalf of users, they become a new and largely unmapped attack surface - and the controls that protect them mostly don't exist yet. We build them. We're looking for a Staff AI Security Specialist who sits at the intersection of AI and Security and is happiest building. This is an applied role: you'll spend your time reasoning about how agentic systems break and then writing the code that stops it, from prototype to shipped control in collaboration with Security Engineers. What you get to do in this role: • Analyze the security of AI agent systems - how the harness assembles context and drives the tool-calling loop, how agents plan and delegate, what they persist to memory, and how all of it responds to untrusted input - and find where an adversary can subvert them • Design and build security controls for agentic systems: static analysis of agent and tool configurations, runtime policy enforcement, behavioral detection, and mitigations for tool and goal hijacking • Build working prototypes end to end, then partner with engineering to harden the ones that prove out • Threat model new AI architectures and features before they ship, and turn findings into concrete controls rather than a list of risks • Red-team our own agents and our own defenses: indirect prompt injection, tool abuse, privilege escalation across agent boundaries, data exfiltration through model and tool channels • Build repeatable evaluations and benchmarks so we can measure whether a control actually holds, and prove it as models and products change underneath us • Track offensive and defensive AI security research and judge quickly what's real, what's noise, and what should change our roadmap • Advise product and platform teams building agentic features on secure design, and raise the team's collective depth in AI security • Publish what's worth publishing - internal research, patents, and external talks Qualifications To be successful in this role, you have: • Experience in leveraging integration of AI capabilities into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • 6+ years of combined experience in security, software engineering, or applied research, including 2+ years working hands-on with AI/ML or LLM-based systems, is required • Strong working knowledge of the agent harness and its security-relevant seams: system prompt and context construction, the tool-calling loop, context window management and compaction, sub-agent delegation, sandboxing and execution boundaries, is required • Working knowledge of agent memory and retrieval systems - what persists, who can write to it, and how it is read back - along with orchestration frameworks and tool protocols such as MCP, and the failure modes each introduces, is required • Demonstrated depth in at least one security domain (application security, offensive security, authorization and identity, or detection engineering), with the instinct to reason in terms of attacker capability, preconditions, and attack chains rather than checklists, is required • Practical understanding of the AI-specific threat landscape - prompt, tool, and goal hijacking, indirect injection through retrieved content, memory poisoning and adversarial instruction persistence across sessions, insecure agent configurations, cross-session and cross-tenant data leakage, OWASP Top 10 for LLM Applications, MITRE ATLAS - is required • Proficiency in Python, sufficient to independently build and ship working systems, is required • Ability to take an ambiguous problem statement to a working artifact, own it end to end, and abandon it without ceremony when the evidence says it doesn't work, is required • Ability to communicate technical concepts to both non-technical business users as well as technical stakeholders is required Preferred qualifications: • Experience building systems that make and enforce security decisions at runtime • Experience building static or dynamic analysis tooling • Experience with AI red-teaming, adversarial ML, or evaluating models and guardrails at scale • Published security or AI research, patents, CVEs, or meaningful open-source contributions Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise About the Team & Role Join a unique "startup within a corporate" environment, where you will build an entire product category from scratch within the ServiceNow and Armis ecosystem. This role offers the best of both worlds: the agility, rapid execution, and massive impact of a startup, fully backed by the robust Go-To-Market (GTM) engine of a highly established company. Operating in the deep security and vulnerability detection space, you will be at the forefront of modern technologies, embedding AI into cutting-edge products. Starting with our core vulnerability detection product, you will help us crack entirely new domains and scale our portfolio as we launch new products to the market. Job Description What you get to do in this role: • Lead the zero-to-one product strategy and execution for a new deep security product category, setting us up for success as we look to grow to $10B+ in revenue. • Collaborate closely with security researchers, cyber experts, and multiple engineering teams to define and solve complex security challenges, bringing high-quality products to life rapidly. • Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries. • Communicate product priorities, build consensus, and drive fast-paced progress. • Integrate usability studies, cyber research, and market analysis into product requirements to enhance user satisfaction and security posture. • Communicate complex problems into easily understood requirements and provide solutions. • Develop multi-mode communications that convey a clear understanding of the needs of different audiences. • Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team. Qualifications To be successful in this role you have: • 3+ years of product management experience, with a strong background in the cybersecurity domain (e.g., deep security, vulnerability detection, and response). • Proven ability to work effectively with security researchers and understand complex cyber threats. (Background as an ex-cyber security researcher is a strong bonus). • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • Strong prioritization skills and the discipline to focus on high-impact activities in a dynamic, fast-paced environment. • Experience defining and capturing product requirements and transforming them into a scalable product roadmap. • Experience driving solution development through big-picture thinking, specifically when building new products from the ground up. • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-cבentric solutions. • Ability to serve as a team lead, and coach employees at lower levels. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise We’re looking for a highly organized and people-oriented Administrative Assistant for a temporary maternity leave cover, starting in December 2026, to provide personalized support to our Executive team. Please note this in an On-site role from our TLV office What you will do • Assist our SVP with personal and day-to-day needs • Track tasks and follow up on action items to ensure execution • Support executive team members with administrative and logistical tasks • Help coordinate personal errands and scheduling as needed • Maintain ongoing communication while ensuring discretion and confidentiality • Manage executive offsites in Israel and abroad Qualifications • Ability to work full time in our TLV office • Flexibility to work beyond regular hours and be available on weekends if needed • Minimum of 3 years' experience in a similar role • Excellent communication skills in both Hebrew and English (written and verbal) • Proficiency in office tools, including Microsoft Outlook and MS Office apps • Strong attention to detail and ability to multitask in a dynamic environment • High level of professionalism, discretion, and work ethics • Positive, proactive, and service-oriented personality Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description The Customer Success Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success. • You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. • Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. • Provide a variety of architectural knowledge across multiple workflows. • Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. • Translate goals to outcomes into a customer roadmap. • Translate business information and technical requirements into an architectural blueprint to achieve complex goals. • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications. • Manage technical governance, and a delivery operating model and governance. • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. • Support the sales effort by scoping and estimating the engagement and change orders. • Be an active contributor of leading practices and expertise related to the ServiceNow platform. Qualifications To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry. • 8+ years progressive experience as part of a professional services (SaaS) organization; or equivalent education/experience • Management consulting experience • Success driving complex issues through analysis and resolution • Industry domain expertise • Large program experience leading architecture and design • Enterprise architecture experience • Cloud application technology experience • Right to work in country Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. As we scale, we are looking for candidates to manage all global IT physical and virtual assets and deliver technical support to employees in an ever-changing infrastructure. You will implement robust logistics processes and oversee global IT assets to optimize ServiceNow end-users support flow, lifecycle and company growth. You will join the Global IT & Security team and report to ServiceNow DT & Security Support Manager. Working closely with all the company’s departments and end-users. Responsibilities: • Provide technical support to ServiceNow employees • Implement, deploy and manage IT & Security asset management systems and processes • Manage physical and virtual assets' lifecycle, contracts and support • Responsible for global IT & Security assets procurement • Maintain and manage end-to-end of assets’ vendors and suppliers • Responsible for payments, invoices and working closely with the finance team and vendor’s finance requests • Responsible for the good functioning and maintenance of the conference rooms infrastructure and systems • Responsible for new employees' on-boarding setup and orientation • Responsible for employees' off-boarding process • Identify, automate and document solutions to common issues • Work with on-prem and cloud systems • This position requires availability for on-call support every other Friday. Qualifications • At least 2 years of experience with end-user support in a macOS environment • Experience in asset (physical and virtual) management and logistics operations • Excellent and proven serviceability skills • Excellent verbal and written communication and interpersonal skills • Experience with local and international shipping process • Experience with suppliers and vendor management • Excellent documentation capabilities • Good negotiation skills and training capabilities • Strong proficiency in both spoken and written English • Very high motivation and willingness to continuously learn • High level of independence and time management skills • Team player state of mind, caring about the impact of the infrastructure on its users Join our excellent team if you’re: Curious and love to learn and explore new depths in the technology you use every day. Willing and able to meet a challenge hands-on, solve problems independently and make things happen. Open-minded, flexible, and thrive in a highly dynamic, fast-paced, ever-changing environment. Approachable and enjoy collaborating with others. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Job Description Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. The Software Engineer role will be critical to the company’s success. You will build a robust infrastructure integrated with the Armis platform to acquire network insights. You and the team will design, develop, and maintain out-of-the-box modules, algorithms, and extensions while working with highly talented engineers. What you'll do • Develop and maintain a data intensive infrastructure of traffic analysis and association. • Conduct research to define solutions and assume their effectivity, based customer data and technical investigation. • Help with solving complex customer issues and scale issues with our solutions and platform Qualifications • 5+ years of experience with Python • Networking and Network Equipment Background: In-depth understanding of networking protocols (TCP/IP, UDP, etc.), network architectures, and experience working with various network equipment (routers, switches, firewalls, WLC, etc.) • Experience with developing and maintaining production, enterprise-level systems • Experience with system architecture and finding creative solutions to complex problems • Experience in dealing with performance and high-scale systems • The mentality of a team player, a sense of ownership and urgency, versatility, and eagerness to learn new concepts and improve Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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