Payoneer

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary: We are looking for a highly motivated Banking Operations Associate to be at the forefront of supporting core activities that keep our global transfers running smoothly. The role is a unique blend of both daily operational execution and relationship management. The ideal candidate must be exceptionally detail oriented and comfortable in a fast-paced, multi-tasked, high-energy environment. Israel Hybrid Full-time What You’ll Do: • Daily handling of processing payments to our customers • Local point of contact for managing relationships with partner banks & providers, including daily communication via email and phone • Processing and monitoring our payments and transactions with banks and providers aiming at avoiding any kind of delay/error – statuses, volumes, duplicates, rates, fees, technical issues, etc. • Execute workflows with speed and accuracy and providing insights and suggestions on improvements and optimizations of our various workflows • Supporting internal and external customers regarding the Bank Transfer product • Owning and maintaining ongoing communication cadence with internal and external banking relationship contacts • Actively engage with cross-functional partners to resolve issues, identify trends, and find creative solutions using technology and opportunities for automation Who you are: • 2+ years of experience in the Banks/FX industry • Bachelors Degree • Advanced proficiency in Microsoft Excel and Outlook required • Professional experience working with SQL required • Ability to thrive in ambiguity, organizing effectively and asking the right questions • Ability and willingness to “get your hands dirty” and take ownership of issues to drive them to resolution • Excellent written and verbal internal and external communication skills • Ability to multi-task and work with many systems and different global teams within the company • Curious and creative thinker, proactive, problem solver • Strong communication and customer service skills #LI-MI1 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Senior Data Scientist – AI & ML Hybrid Full-time Role Summary You’ll be one of the founding data scientists on our brand-new ML team, building Payoneer’s AI and data science capabilities from the ground up. Working closely with the Tech Lead, you’ll develop and deploy models across payments, risk and customer analytics, and build the frameworks that evaluate our GenAI and LLM-based agents. You’ll set the modeling standards, technical practices and culture the team will scale on, and help hire the data scientists who come next. It’s a great fit if you’re excited to build something new and own it end to end. What You’ll Do • Build evaluation frameworks for GenAI and LLM agents – golden datasets, LLM-as-judge, and quality, safety and compliance monitoring • Own the full ML model lifecycle, from research and experimentation through production deployment and monitoring • Design and deploy ML models that solve complex business problems across payments, risk and customer analytics • Work with the Tech Lead to define core modeling methodologies, analytical standards and research practices • Set up the team’s approach to feature engineering, model validation, experimentation, A/B testing and performance monitoring • Lead exploratory research to uncover insights, identify ML opportunities and evaluate new techniques • Partner with business stakeholders to translate problems into data science solutions and communicate findings clearly • Shape the team’s culture and documentation standards, and help interview, onboard and mentor new data scientists Who You Are • 5+ years of experience in Machine Learning, Data Science or a related technical role • Proven track record of building and deploying ML models in production environments • GenAI/LLM evaluation experience – benchmark datasets, LLM-as-judge or human-in-the-loop evaluation, and monitoring of RAG and agent systems • Strong proficiency in Python and SQL, and in ML frameworks such as TensorFlow, PyTorch and Scikit-learn • Experience with cloud platforms (AWS, GCP or Azure) and MLOps tools and practices • Technology leadership – a history of making tech stack decisions and establishing development practices that scale • Excellent communication skills, with the ability to explain technical concepts and influence technical decisions • Entrepreneurial, self-starter mindset – excited to build from scratch and comfortable with ambiguity and ownership • Sc. or M.Sc. in Computer Science, AI, Data Science, Mathematics or a related quantitative field • Experience in fintech or financial services – an advantage The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary: Cyber Security Governance protects the security of an organization’s information systems and data by setting policies, monitoring compliance, and following defined procedures to identify, assess, and manage risks from external and internal threats. We are seeking a GRC Security Specialist to join our Cyber GRC Team in Payoneer. You will be joining a tight-knit and highly respected team of GRC experts who are central to Payoneer's security strategy. In this role, you will be at the heart of protecting our global financial platform, directly influencing the trust and safety of millions of users worldwide. As a GRC Security Specialist, you will be responsible for the following: Glilot, Israel Hybrid Full-time What you'll do: • Directly responsible for policies, procedures, and controls to assure compliance with applicable regulatory, legal, and audit requirements as well as good business practices. • Develop a Cyber security compliance strategy and approach and ensure compliance with contractual requirements and globally recognized standards and guidelines. • Identify regulatory, legislative, and industry-specific compliance requirements and define controls that can be used to meet those requirements. • Conduct and participate in periodic internal reviews or audits to ensure that compliance procedures are followed. • Oversee and evaluate compliance systems to ensure they function effectively. • Compile and present reports to management on compliance activities and progress. • Stay updated on industry developments, regulatory trends, and best practices to evaluate their potential impact on the organization. • Design and implement enhancements in compliance communication, monitoring, and enforcement mechanisms. • Develop and execute a compliance awareness program, including the creation and distribution of materials for all employees. • Partner with Legal and IT teams to manage data protection agreements and compliance initiatives. • Lead the development and execution of company-wide security awareness and training initiatives. • Assist in incident response planning and investigations when necessary. Who you are: • 3+ years of experience in GRC, information security, or compliance within SaaS, cloud, or enterprise IT environments. • Strong understanding of regulatory frameworks and security standards such as SOC 2, PCI-DSS, NIST, and cloud security frameworks. • Knowledge and experience in AI Governance, including AI risk management, ethical AI principles, and alignment with frameworks such as EU AI Act, NIST AI RMF, and ISO/IEC 42001. • Strong knowledge of SDLC methodology. • Strong knowledge of IT systems and security controls. • Experience conducting security risk assessments and working with auditors or regulatory bodies. • Strong project management skills with the ability to manage multiple compliance initiatives. • Experience working with IT teams and business stakeholders to enhance security measures. • Excellent communication and collaboration skills, with the ability to translate compliance requirements into actionable business processes. • Ability to effectively interface with technical staff and senior management. • Proficiency in English and Hebrew, both written and spoken, to effectively communicate with local and global teams and stakeholders. • Excellent teamwork and interpersonal communication abilities Advantage: • Certifications such as CISM, CISA, CISSP. • CISO certification from a recognized institution. • Master’s degree in information security, Business Administration, or related field. • Experience in the fintech or financial services industry. #LI-AG2 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Glilot Hybrid Full-time Payoneer is building the AI platform that will enable teams across the company to create, deploy, and operate AI agents safely, consistently, and at scale. We are looking for a Principal Product Manager to lead our AI Control Plane, the platform layer that allows developers, and over time broader teams across Payoneer, to build agents without having to solve the underlying infrastructure challenges themselves. The vision is simple: teams should be able to focus on what an agent needs to accomplish, the business outcome it should drive, and how it should behave, while the platform takes care of the infrastructure, controls, governance, and reusable capabilities required to make it work reliably. This is not a role for someone who has only shipped individual AI features or customer-facing products. We are looking for a product leader who has built internal platforms that other teams build on, understands Agentic AI deeply, and is excited by the challenge of creating foundational capabilities that can unlock AI across an entire organization. You will operate at the intersection of Product, Engineering, Architecture, Security, and AI, helping shape how Payoneer builds and scales agentic products for the future. What you'll do: • Own the AI Control Plane. Define the product vision, strategy, and roadmap for the platform that enables teams across Payoneer to build and operate AI agents. • Build for builders. Create a platform experience that allows developers and other teams to focus on business logic and agent behavior while the platform handles the underlying complexity. • Create reusable platform capabilities. Define common services, patterns, and infrastructure that can support multiple agents, teams, and use cases rather than one-off implementations. • Shape the agent infrastructure. Partner deeply with Engineering and Architecture on the capabilities required to build, manage, and scale agentic systems. • Establish control and governance. Define how users, permissions, policies, monitoring, risk, and governance should work across the agent ecosystem. • Make agents observable and manageable. Build the capabilities needed to understand how agents behave, where they fail, how they are being used, and how teams can operate them safely. • Drive platform adoption. Make the platform simple enough and valuable enough that teams choose to build on it rather than creating their own infrastructure. • Set the product standards. Define what good looks like for agent infrastructure, platform quality, scalability, developer experience, and operational readiness. • Lead through ambiguity. This is a rapidly evolving space. You will make decisions with incomplete information, evaluate new technologies quickly, and turn emerging capabilities into a coherent platform strategy. • Move fast. We are accelerating significantly in this area and are looking for someone who can bring relevant experience from day one and quickly become a driving force behind the platform. Who you are: Experience • An experienced product leader. You have 9+ years of Product Management experience, with a track record of owning complex, technical products. • A proven platform builder. You have built or led an internal platform that other teams, products, or developers rely on and build on top of. • Principal-level in scope and impact. You have led complex, cross-organizational product areas with a high degree of independence, ambiguity, technical complexity, and influence. • Deeply fluent in Agentic AI. You understand how agentic systems work beyond the surface level and can engage meaningfully on agent architecture, orchestration, tools, context, control, reliability, and lifecycle. • Platform-minded. You naturally think in reusable capabilities, common infrastructure, self-service, and scalability rather than solving one use case at a time. • Technically strong. You can partner closely with senior engineers and architects, understand technical trade-offs, and translate infrastructure complexity into clear product decisions. • Comfortable building products for internal users. You do not need your product to be directly customer-facing to see its impact. You are motivated by enabling many teams and products through the capabilities you create. • Experienced in 0→1 and transformation. You know how to define a platform before all the answers are known, establish product principles, and evolve capabilities as adoption grows. • Strong at influence without authority. You can align Engineering, Architecture, Security, Product, and other stakeholders around a shared platform strategy. Advantage: • Experience building an AI Platform, Agent Platform, LLM Platform, Developer Platform, or other core technical platform. • Experience with AI Agents or Agentic Systems. • Experience with areas such as agent orchestration, tool use, MCP, evaluation, guardrails, observability, monitoring, human-in-the-loop, permissions, governance, or policy management. • Experience building self-service capabilities for developers or internal product teams. • Experience with SDKs, APIs, developer tooling, platform adoption, or developer experience. • Experience making build-vs-buy decisions around AI infrastructure or third-party technologies. #LI-MP2 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary - Hybrid Full-time As an R&D Team Leader in the Pricing & Packaging R&D crew, you’ll be a key contributor to designing and building our monetization platform – pricing and packaging engines that drive the core business model of our payments platform. You’ll own complex features end to end, influence architecture and standards, mentor your team members, and help shape how we design, build, deploy, and operate services in AWS. This is a hands-on senior role with significant impact and room to lead technical changes. What you’ll do • Collaborate closely with Product, Design/UX, DevOps, and other R&D teams • Lead an autonomous team of software engineers who are working closely with product management for achieving business goals • Put special focus on developing the team • Provide technical authority to your team by demonstrating a hands-on leadership style • Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team Who you are - • B.S. in computer science or equivalent • 8+ years of experience with backend development in Node.js, combined with practical experience in C#. • 3+ years of experience with advanced SQL (MSSQL/Oracle/MySQL/PostgreSQL, etc.) • 4+ years of managerial experience – a must! • Experience with building SaaS platforms for cloud-based products, preferably AWS • Experience with Containers and Kubernetes (K8s), preferably EKS • Experience with Message Brokers such as RabbitMQ/SQS/Kafka, preferably Kafka • Experience with Microservices development • Broad knowledge of OOP and design patterns • Team player attitude and mentality • Experienced and passionate about managing and growing people • Experience in engineering best practices (code reviews, testing coverage, Agile methodologies) • Ambitious and eager to learn new things What could set you apart • Experience with Full-Stack development (frontend side experience with technologies like Angular and React) • Experience with Redis or similar • Experience with ORM such as Entity Framework • Experience with Domain Driven Design (DDD) #LI-CD1 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Chargebacks & Payment Disputes Team Manager Role Summary You will lead and develop Payoneer's global Chargebacks & Payment Disputes team, spanning three hubs and multiple time zones, serving as the company's center of expertise for managing payment reversals, disputes, and recovery across card payments, ACH debit, and other payment methods. You will own team performance — productivity, recovery rates, service levels, and quality — while building strong working relationships with banks, payment providers, and internal stakeholders across Risk, Compliance, and Product. You will drive process improvement, automation, and control enhancements that reduce risk and improve the customer and stakeholder experience. This is a hybrid, full-time role based in Israel. Hybrid Full-time What You'll Do • Lead and develop a global team across three hubs and multiple time zones, driving collaboration and accountability. • Oversee team capacity, priorities, and service delivery to ensure execution aligns with business objectives. • Maintain and improve dispute management processes, policies, and controls across card payments, ACH debit, and other payment methods. • Manage relationships with banks, payment providers, customers, and external vendors, including their operational and risk teams. • Partner with Risk, Compliance, Reconciliation, Business, Product, and Customer Care on investigations and dispute resolution. • Lead process improvement, automation, and optimization initiatives to boost efficiency and reduce risk. • Own team performance across quantitative metrics (productivity, recovery rates, backlog, SLAs) and qualitative metrics (accuracy, compliance, audit readiness). • Use operational reports and data analysis to identify trends, risks, and opportunities for improvement. Who You Are • 5+ years of experience leading operational teams. • Experience in chargebacks, disputes, payments operations, risk, or fraud is highly desirable; strong operational leaders from fintech/payments who can quickly build domain expertise will also be considered. • Proven experience managing teams across multiple locations, cultures, and time zones. • Strong operational leadership track record, achieving KPIs, SLAs, and quality targets. • Outstanding people-management skills: coaching, mentoring, development, and building high-performing teams. • Excellent prioritization and organizational skills, able to manage competing business needs. • Strong analytical and problem-solving skills with exceptional attention to detail. • Highly independent, with a strong sense of ownership and accountability. • Advanced Excel skills and excellent written and verbal English communication. #LI-Hybrid #LI-CA1 The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.