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NICE

www.nice.com

23 open jobs

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R&D Director
NICE · Ra'anana

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Director of Engineering – Performance Management at NiCE is responsible for leading and managing the engineering teams that design, build, and maintain the company’s PM product. This role ensures the delivery of high-quality, scalable, and reliable solution that support NICE’s customers How will you make an impact? • Lead the PM engineering organization, ensuring alignment with company goals • Oversee the design, development, testing, and deployment of PM micro services • Manage resource planning, delivery milestones, and overall product quality • Ensure system capacity planning and operational support for the PM • Establish and enforce development standards, tools, and methodologies • Integrate customer and business requirements into engineering efforts • Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration • Manage global distributed team across multiple sites • Recruit, develop, and retain top engineering talent Have you got what it takes? • Bachelor’s degree in Computer Science or related field (Master’s preferred) • 12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM • 6+ years of management experience in large-scale environments • Proven expertise in data technologies and large-scale distributed systems • Strong interpersonal and leadership skills • Experience with Agentic driven development methodologies You will have an advantage if you also have: • Building horizontally scalable solutions using containers, microservices, and big data technologies • Experience with cloud platforms (AWS, Azure) and open-source data tools • Track record of delivering high-quality software products on time What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11694 Reporting into: Vice President, Engineering, CX Role Type: People Manager About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

R&D Manager
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Compensation & Benefits Manager, International Region
NICE · Ra'anana

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The position of International Compensation & Benefits manager is a key leadership role responsible for designing, implementing, and managing the organization's compensation and benefits programs for the international region.We are looking for a talented team player to lead the C&B domains in the international region, which includes over 15 countries: UK, Israel, Germany, the Netherlands, France, Czech Republic, Singapore, Australia, Japan and more. How will you make an impact? 1. Compensation and Benefits • Collaborate with global NiCE Centers of Excellence to design and implement comprehensive compensation and benefits strategies that align with the organization's goals and objectives • Design, implement and communicate all Compensation and Benefits programs within the region • Analyze market trends and benchmark data to ensure competitive and attractive compensation and benefits packages • Lead the design, communication, and administration of benefits programs • Collaborate with external vendors to manage benefit plans and ensure compliance with regulatory requirements • Lead international pension programs, including governance, benchmarking, vendor management, implementation and employee communications • Provide professional support and best practices and lead change management plans for managers and HR business partners • Maintain knowledge and understanding of local regulations, ensuring compliance with local programs and practices • Manage cross C&B projects and initiatives, writing policies and driving process improvements and operational excellence • Support mergers, acquisitions and organizational changes through compensation and benefits due diligence, integration planning and harmonization analysis • Lead employee-facing communication strategies related to compensation, benefits and pensions programs, including development of guides, FAQs, digital content and change management plans. • Identify and implement opportunities to improve employee and HR experiences through automation, AI-enabled solutions, process simplification and digital self-service tools. 2. Data Analysis and Reporting: • Utilize data analytics to assess the effectiveness of compensation and benefits programs • Generate reports and metrics to provide insights, enabling data-driven decision-making 3. Leadership: • Provide leadership and guidance to the Compensation and Benefits a team, fostering a culture of collaboration and continuous improvement • Collaborate with cross-functional teams to ensure alignment to compensation and benefits strategies • Managerial role Have you got what it takes? • B.A in Financial Management (Economics / Accounting) • 7+ years of C&B experience in a global software company • C&B experience in regional Compensation and Benefits management, leading country-specific benefits programs • Experience in design, implementation and communication of C&B programs • Experience in educating, mentoring and training business leaders and HR professionals on C&B related topics • Strong understanding of HR operations, policies, and procedures • In-depth knowledge of relevant employment laws and regulations • Advanced knowledge of Excel • Advanced knowledge of BI reporting tools – a plus Capabilities Required: • “Hands on” with strong attention to detail • Strong project management skills • Fast learner and self-driven • Strong quantitative analytical capabilities and critical thinking skills • Business acumen and curiosity for market dynamics – researcher by nature • High energy, proactive, passionate • Combines high standards with high pace • High level of maturity and discretion • Applies smart judgment, informed by data-based decision making, flexible mindset • Excellent interpersonal skills – ability to partner and align with business leaders and HR, delivering added value at every touchpoint of a relationship What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11899 Reporting into: Director, Global Compensation, Analytics & HRIS Role Type: Manager About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Compensation & Benefits Manager
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Senior Product Manager, AI
NICE · Ra'anana

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NiCE is looking for a Senior Product Manager – AI to lead the definition and hands‑on creation of AI‑native, market‑leading Customer Experience solutions. In this role, you will own innovative AI capabilities across the NiCE CX platform, shaping how AI understands customer interactions, guides human agents, and automates outcomes at enterprise scale. You will have the opportunity to personally design, prototype, and validate AI‑driven product experiences. You will be responsible for building the next generation of AI‑powered CX solutions—not just features, but intelligent systems and working prototypes—while maintaining NiCE’s standards for security, governance, and enterprise readiness. This is a highly hands‑on product role, ideal for a PM who enjoys building, experimenting, and turning ideas into tangible product artifacts quickly. How will you make an impact? • Identifying real market and customer problems through research, data analysis, and direct customer engagement—and rapidly turning insights into working product prototypes • Driving AI‑first product strategy, ensuring that AI is designed as a foundation for outcomes, not just an add‑on feature • Using prototypes as a core decision‑making tool—to explore solutions, de‑risk complexity, and accelerate time‑to‑value • Delivering clear, actionable roadmaps and strategic plans that are grounded in validated product concepts, not assumptions • Championing customer experience excellence through experimentation, iteration, and feedback‑driven improvements • Collaborating in a truly cross‑functional environment, where product, engineering, and data teams work as one • Leading data‑driven decision making, using analytics, experimentation, and model performance insights to guide priorities and trade‑offs • Helping NiCE stay ahead of the market by bringing innovation, speed, and hands‑on AI fluency into everything we build If you’re excited about building AI products—not just defining them, and want to shape the future of CX with real impact, this is the role for you. Have you got what it takes? • 5+ years of software product management experience, delivering enterprise‑grade cloud and/or on‑prem solutions • Proven hands‑on experience working on AI‑powered, data‑driven, or automation‑centric products • Strong technical understanding, with the ability to personally prototype solutions and work deeply with engineering and data science teams • Experience influencing decisions across multiple global stakeholders and functions • Strong analytical and problem‑solving skills, with a bias toward outcomes and execution • Experience translating concepts and ideas into concrete product artifacts (prototypes, flows, experiments, validation plans) • Excellent communication skills—able to engage effectively from executive leadership to individual contributors • Ability to manage multiple initiatives in parallel and thrive in a fast‑paced environment • Comfortable working directly with customers and partners, including in high‑pressure situations • Willingness to travel globally • Bachelor’s degree in a technical discipline (Computer Science, Engineering, or similar) You will have an advantage if you also have: • Hands‑on experience using GenAI tools for prototyping, discovery, experimentation, or productivity • Experience in Customer Experience, Contact Center, CCaaS, WEM, or enterprise SaaS platforms • Knowledge of AI/ML concepts, including model behavior, evaluation, and lifecycle considerations • Experience with cloud architectures (AWS, Azure, or GCP) • Familiarity with IP telephony, recording, compliance, or regulated enterprise environments What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 11337 Reporting to: Director, Product Management Role Type: IC #LI-Hybrid About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Product Manager

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