Technical Support Specialist jobs in Kiryat Gat

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications Job Description/Preferred Qualifications KLA is looking for a Customer Support Engineer to join our team in Kiryat Gat. KLA is a US-based innovative technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment. This high-tech company offers dynamic challenges and working with outstanding teams to maintain innovative analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking. What your job will look like • Perform customer service activities including fixing, intense problem solving, maintaining and repairing of multi-disciplinary equipment in multiple fields at the customer facility in Kiryat Gat • Represent the company to the customer and assume accountability for customer satisfaction with service. • Assure operational quality of system equipment. Coordinates actions with customers to minimize down time. Minimum Qualifications • Bachelor's Level Degree or Practical Engineer degree • At least 2-4 years of experience in multisystem maintenance - MUST • Position requires teamwork as well as independent learning, excellent analytical skills, communication in Hebrew and English, overseas training and ability to work in weekends when necessary. • Candidate must have exceptional technical skills, good interpersonal relations, self-motivated and great teammate We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. What We Offer Location: Kiryat Gat,ISR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. We are looking for a talented customer support technician to join our account team & integrate within our field support group in Kiryat Gat to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills. What’s in it for you? As a customer support technician at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components. Role Responsibilities: • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment • Use digital analytics for troubleshooting • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) • Coordinate and communicate directly with customers • Fulfill additional duties, as assigned Minimum Qualifications: • Practical Engineer or Tecnician in Electrical Engineering or Mechatronics or mecanical • Willing to learn and interpret electrical and mechanical schematics • Experience diagnosing and resolving basic technical challenges • Fluent in English • Willing to travel -30% • Has a valid passport Preferred Qualifications: • 1–2 years of work experience in customer/field service support, or a related technical field • Experience with electronic / mechanic equipment – advantage • Work is located in Kiryat Gat in a cleanroom environment • Work in shifts including nights and weekends Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.