Professional Services Consultant jobs in Tel Aviv-Yafo
Job Description As a System Administrator / IT Engineer on the IPE (Internal Platform Engineering) team, you will manage, optimize, and secure our global IT infrastructure and cloud environments. You will be responsible for enterprise identity management, endpoint administration, cloud operations, and leveraging modern AI tools to automate workflows. Working closely with cross-functional teams, you will ensure our global systems run seamlessly, securely, and efficiently. Responsibilities: • Administer enterprise identity, access management , and directory services using Okta and Google Workspace. • Manage global endpoints, configuration profiles, and compliance policies using Jamf (macOS) and Microsoft Intune (Windows/Linux). • Evaluate, implement, and leverage AI-driven tools and automation to optimize system processes, resolve tickets faster, and streamline IT operations. • Provide advanced (Tier 2/3) technical support and escalation management for complex hardware, software, network, and SaaS issues globally. • Manage automated user onboarding and offboarding workflows across all core identity platforms and applications. • Maintain, monitor, and document local and cloud infrastructure to ensure high availability, security compliance, and audit readiness. Qualifications • 5+ years of hands-on experience as a System Administrator, IT Engineer, or Senior IT Support Specialist in a fast-paced environment. • Strong hands-on experience with identity management platforms, specifically Okta and Google Workspace. • Proven expertise in endpoint management using Jamf (macOS) and Microsoft Intune (Windows). • Hands-on experience administering cloud infrastructure within GCP (Google Cloud Platform). • Experience with additional tools such as Meraki, Jira, Slack, and Active Directory / Azure AD • Active interest or practical experience in applying AI tools for scripting, automation, workflow optimization, or IT operational efficiency. • Deep experience supporting and troubleshooting multi-OS environments (macOS, Windows, Linux). • Solid understanding of core network principles, security protocols, and SaaS ecosystem management. • Excellent diagnostic, analytical, and problem-solving skills. • Outstanding communication, organizational, and time management skills with strong attention to detail. • Availability for participating in an on-call IT rotation as needed. At Wix, we believe our best work happens together. Our work model is fully in person, with 5 days a week from our office. Flexibility remains a core value at Wix and special requests are handled thoughtfully at the team level. Additional Information We are Wix’s IT Team. We provide technical assistance and support to Wix employees regarding computers, servers, hardware, software, and events on a global scale. We take care of everything from configuration to control and maintenance, troubleshooting, and monitoring, using the newest technology for device management services, Ansible, and automation engines. We build fully automated processes for monitoring, purchasing, security incidences, SLM, CRM, etc.
Meet the Team Drives technical leadership and innovation within the Splunk security ecosystem, serving as a trusted advisor for sophisticated, multi-functional security initiatives at regional and global scale. Leads the compose, planning, and delivery of tailored Splunk solutions—including SIEM, SOAR, and AI-driven security operations—that address critical customer security needs. Partners with senior customer leaders to guide security adoption journeys, optimize threat detection and response, and ensure solutions deliver measurable business value. Advocates intellectual capital creation, synthesizing security trends to influence product direction and improve delivery methodologies. Your Impact • Technical Leadership: Provide authority guidance within the Splunk security domain, exhibiting deep expertise in SIEM, SOAR, and Observability integrations. • Strategic Advisory: Lead sophisticated, multi-functional security projects, acting as a trusted partner to CISO and IT leadership. • Solution Delivery: Lead the strategic planning, compose, and implementation of tailored Splunk security architectures to mitigate risk and maximize technology investments. • AI-Driven Security: Apply sophisticated AI and automation tools to optimize security operations, automate incident response, and improve detection efficacy. • Customer Management: Develop and maintain high-value relationships, ensuring technical alignment with customer security objectives. • Documentation Excellence: Define and implement documentation standards for sophisticated security deployments, ensuring transparency and structure for technical assets. • Authority Support: Build and apply advanced simulation environments; provide expert support for sophisticated security issues and platform challenges. • Mentorship & Growth: Build technical skills across the team, serving as a domain expert on Plan, Design, Implement, and Optimize (PDIO) methodologies. • Product Influence: Synthesize customer feedback to prioritize and advocate for Splunk product and service improvements. • Innovation: Apply expertise in security orchestration, automation, and AI Ops to deliver innovative, scalable customer outcomes. • Intellectual Capital: Lead the creation of digital assets, procedures, and standardized methodologies for Splunk security engagements. • multi-functional Partnership: Collaborate with Product Management to track security trends, influence service offers, and share actionable customer insights. Minimum Qualifications • University degree plus equivalent experience (minimum 6-8 years) • Expert-level certification in Splunk (e.g., Splunk Certified Architect, Splunk Certified Consultant) or equivalent relevant security certification. Preferred Qualifications • Demonstrable experience leading sophisticated, multi-functional consulting or engineering projects within the security space. • Deep technical expertise in the Splunk platform, with a demonstrated ability to drive security adoption and customer outcomes. • Advanced skills in automation, SOAR orchestration, and AI-driven security operations. • Demonstrated ability to mentor and develop talent across technical consulting teams. • Superb communication, collaborator management, and presentation skills, with experience representing technical expertise at industry events. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Job Description As a System Administrator / IT Engineer on the IPE (Internal Platform Engineering) team, you will manage, optimize, and secure our global IT infrastructure and cloud environments. You will be responsible for enterprise identity management, endpoint administration, cloud operations, and leveraging modern AI tools to automate workflows. Working closely with cross-functional teams, you will ensure our global systems run seamlessly, securely, and efficiently. Responsibilities: • Administer enterprise identity, access management , and directory services using Okta and Google Workspace. • Manage global endpoints, configuration profiles, and compliance policies using Jamf (macOS) and Microsoft Intune (Windows/Linux). • Evaluate, implement, and leverage AI-driven tools and automation to optimize system processes, resolve tickets faster, and streamline IT operations. • Provide advanced (Tier 2/3) technical support and escalation management for complex hardware, software, network, and SaaS issues globally. • Manage automated user onboarding and offboarding workflows across all core identity platforms and applications. • Maintain, monitor, and document local and cloud infrastructure to ensure high availability, security compliance, and audit readiness. Qualifications • 5+ years of hands-on experience as a System Administrator, IT Engineer, or Senior IT Support Specialist in a fast-paced environment. • Strong hands-on experience with identity management platforms, specifically Okta and Google Workspace. • Proven expertise in endpoint management using Jamf (macOS) and Microsoft Intune (Windows). • Hands-on experience administering cloud infrastructure within GCP (Google Cloud Platform). • Experience with additional tools such as Meraki, Jira, Slack, and Active Directory / Azure AD • Active interest or practical experience in applying AI tools for scripting, automation, workflow optimization, or IT operational efficiency. • Deep experience supporting and troubleshooting multi-OS environments (macOS, Windows, Linux). • Solid understanding of core network principles, security protocols, and SaaS ecosystem management. • Excellent diagnostic, analytical, and problem-solving skills. • Outstanding communication, organizational, and time management skills with strong attention to detail. • Availability for participating in an on-call IT rotation as needed. At Wix, we believe our best work happens together. Our work model is fully in person, with 5 days a week from our office. Flexibility remains a core value at Wix and special requests are handled thoughtfully at the team level. Additional Information We are Wix’s IT Team. We provide technical assistance and support to Wix employees regarding computers, servers, hardware, software, and events on a global scale. We take care of everything from configuration to control and maintenance, troubleshooting, and monitoring, using the newest technology for device management services, Ansible, and automation engines. We build fully automated processes for monitoring, purchasing, security incidences, SLM, CRM, etc.
Job Description We are looking for future Professional Services Consultants to join a unique career development program designed to prepare technical professionals for customer-facing consulting and delivery roles. The program begins within our global technical support organization, where participants will receive structured technical training, product enablement, troubleshooting experience, and exposure to real customer environments. Following successful completion of the program, candidates will transition into Professional Services as associate and take ownership of customer implementations, migrations, optimization projects, and strategic security engagements. This opportunity is designed for individuals who combine strong technical capabilities with excellent communication skills, customer-facing confidence, leadership potential, and the ability to independently drive complex technical initiatives from planning through successful delivery. Successful candidates will become trusted advisors to customers, helping design, implement, optimize, and deliver advanced cybersecurity solutions while working closely with customers, internal teams, and product experts. • Participate in a structured TAC-to-PS development program combining technical training, customer exposure, and hands-on experience. • Develop deep expertise in Check Point products, security technologies, networking, and troubleshooting methodologies. • Work directly with customers and internal teams to support technical investigations and problem resolution. • Design, deploy, and maintain advanced cybersecurity solutions. • Act as a trusted technical advisor and primary point of contact during customer engagements • Lead technical workshops, architecture reviews, and customer-facing discussions. • Identify technical risks proactively and drive resolution plans. • Collaborate with TAC, R&D, Product Management, Sales, and Project Management teams to ensure successful delivery. Qualifications • 2-5 years of experience in Networking, Cyber Security, IT Infrastructure, or Technical Support. • Excellent verbal communication skills with the confidence and professionalism required to work directly with customers, lead discussions, present solutions, and build trusted relationships. • Strong interpersonal skills and a customer-oriented mindset. • Demonstrated ownership, accountability, and ability to independently drive tasks to completion. • Strong willingness to learn, adapt quickly, and continuously develop new technical skills. • Ability to lead technical activities and collaborate effectively across multiple teams. • Ability to remain calm and effective during critical incidents and high-pressure situations. • Willingness and flexibility to participate in planned night-time activities, maintenance windows, and customer cutovers when required. • Active security clearance is an advantage. • Knowledge of scripting, programming, or automation tools is an advantage. • Excellent written and verbal communication skills in English (mandatory). Additional Information All your information will be kept confidential according to EEO guidelines.
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