Operations Manager jobs in Tel Aviv-Yafo

Description Lead production operations and Tier 3 support for AT&T’s Flagship app and associated backend platforms, delivering business-critical capabilities to millions of customers. Combine team leadership with hands-on technical expertise and accountability for production reliability, incident management, release readiness, and supportability. Investigate complex production issues, propose code fixes, and build operational dashboards and tools. Drive the evolution of the operating model through AI adoption, automation, proactive issue prevention, and measurable improvements in customer experience and operational efficiency. Key Responsibilities • Lead and develop the Tier 3 Operations team responsible for production support, operational governance, and incident management in a 24x7 environment. • Manage production deployments, feature flag releases, configuration changes, and launch readiness activities, with clear release criteria and rollback plans. • Ensure service reliability, operational stability, monitoring, and supportability across mobile and backend platforms. Define and track service-level objectives tied to critical customer journeys. • Lead major incident response and make timely operational decisions, including rollout suspension, rollback, feature flag deactivation, and escalation within agreed decision authority. • Conduct and lead hands-on technical investigations across mobile and backend systems. Analyze code, logs, traces, and system dependencies to identify root causes and propose actionable bug fixes to Engineering, including specific code changes where appropriate. • Partner with developers to validate fixes, drive permanent resolution of recurring issues, and track corrective actions through completion. Incorporate lessons learned into engineering and operational practices. • Design, build, and maintain operational dashboards, queries, scripts, diagnostic tools, and automation that provide visibility into service health, customer journey performance, and production issues. • Establish proactive monitoring and early detection capabilities to identify service degradation and operational risks before they cause significant customer impact. • Define and execute an AI and automation roadmap covering incident analysis, alert correlation, runbook execution, and recovery workflows, with measurable improvements in response time and operational efficiency. • Reduce repetitive manual work and improve operational scalability through automation, self-service capabilities, and process optimization. • Partner with Product, Engineering, QA, DevOps, and SRE to integrate operational requirements throughout the delivery lifecycle and establish clear responsibilities across teams. • Provide operational visibility, reporting, risk management, and clear executive communications for critical initiatives and production activities. • Develop the team’s technical capabilities, embed AI into daily work, and lead changes in skills, practices, and ways of working. job that is used for creating requisitions 'from scratch' Requirements • 8+ years of experience in Production Operations, Application Support, Site Reliability Engineering, DevOps, or Release Management. • 5+ years of leadership experience managing technical operations or production support teams. • Experience supporting large-scale, customer-facing digital platforms in a 24x7 production environment. • Demonstrated hands-on technical depth in reading and debugging application code, analyzing logs and distributed traces, troubleshooting APIs and microservices, and identifying code-level defects. • Ability to translate technical investigations into concrete recommendations for code fixes and work effectively with Engineering to validate and implement them. • Practical experience using SQL, scripting, and observability tools to build dashboards, diagnostic capabilities, and operational automation. • Strong expertise in incident management, release management, deployment processes, monitoring, observability, and operational governance. • Experience working with Agile delivery teams, CI/CD pipelines, cloud-native applications, and microservices architectures. • Demonstrated ability to implement AI and automation in technical workflows and translate adoption into measurable operational improvements. • Experience implementing AI-assisted diagnostics and operational intelligence solutions at scale. • Proven success leading cross-functional initiatives, improving reliability, and transforming operational practices, supported by specific examples and measurable results. • Strong leadership, communication, stakeholder management, and problem-solving skills, with the ability to develop talent and lead organizational change. • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field. Preferred Qualifications • Experience supporting large-scale mobile applications across iOS and Android. • Telecommunications, digital commerce, or enterprise-scale consumer platform experience. • Strong knowledge of SRE principles, reliability engineering, and modern observability platforms. Success Measures • Production stability, service availability, and achievement of service-level objectives. • Reliability and successful completion of critical customer journeys, with reduced customer impact from production issues. • Deployment and launch success rates, including reduction in change-related incidents. • Faster incident detection and recovery, measured through mean time to detect (MTTD) and mean time to restore service (MTTR). • Reduction in recurring incidents and timely completion of permanent corrective actions. • Operational readiness for major business initiatives. • Measurable reductions in manual work and improvements in efficiency through AI and automation. • Effectiveness and adoption of operational dashboards, diagnostic tools, and self-service capabilities. • Team engagement, technical growth, AI proficiency, and organizational effectiveness. *We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.

Description Working in Business means always seeing the full picture. You spot trends, align stakeholders, and don't rest until you see the move through. From partnerships to revenue operations, those who thrive here are commercially minded, analytical, and excited to solve problems without obvious solutions. So if you're a born strategist who never leaves anything unfinished, the Fiverr Business team has just the job for you. We're looking for a Business Operations Manager who is a sharp analytical thinker and a strong business operator: commercially minded, execution-focused, and skilled at aligning stakeholders to drive results. You'll own a key part of the early freelancer journey on Fiverr, driving execution across Acquisition, Onboarding, Vetting, Quality & Trust, so that freelancers are successfully activated and reach their first engagement on the platform. What am I going to do? • Own your business targets: Track the performance of your area, critically review the numbers, identify growth opportunities, and take action to pursue them. • Drive cross-functional initiatives: Take strategic initiatives from idea to impact, working closely with Product, Data, Product Marketing, and other teams to align stakeholders and deliver business outcomes. • Conduct business research: Investigate the competitive landscape, extract relevant benchmarks, and build data-driven business models that support strategic decisions. • Use data and AI: Analyze metrics with data, Excel, and AI tools, optimize processes, and deliver sharp, clear reporting. • Operate with independence: Make decisions, manage trade-offs, and proactively flag what needs leadership visibility. • Build partnerships: Establish trusted relationships with colleagues across the business, so you're part of key decision-making discussions. Requirements • 3+ years of experience in business, strategy, or analytical roles, preferably in business operations or consulting • Experience formulating and implementing strategic initiatives • Strong analytical skills: interpreting data, running qualitative and quantitative research, and turning results into clear takeaways • Strong operator mindset: outcome-driven, hands-on with execution, and comfortable owning results end-to-end • Proven stakeholder management across Product, Data, Marketing, and business leaders • A collaborative, low-ego team player who works well both independently and as part of a broader group • Excellent written and verbal communication skills • Advanced English Equal opportunities At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Job Description We're looking for a Business Operations Specialist to join our team at the Exposure Management pillar, the threat intelligence and external risk management arm of Check Point Software Technologies. In this role, you'll be a central point of support for our business, working hands-on with Salesforce, partnering with stakeholders across departments, and helping keep our operational processes running smoothly - from customer onboarding to day-to-day process support. This is a great opportunity for someone who enjoys variety, likes solving operational puzzles, and wants to grow their skills in CRM systems, cross-functional collaboration, and (if you're up for it) automation and AI-driven tooling. What You'll Do • Administer and support Salesforce for the business unit -managing data, records, configurations, and day-to-day user requests • Serve as a go-to resource for internal stakeholders across Sales, Customer Success, Finance, and other departments, helping them get what they need from our systems and processes • Support and help drive the customer/employee onboarding process, ensuring a smooth and consistent experience • Troubleshoot operational issues, identify process gaps, and help implement fixes • Generate reports, dashboards, and data views to support business decisions • Collaborate with cross-functional teams on ad-hoc projects and process improvements • Maintain data hygiene and help enforce best practices across business systems Qualifications • 1-3 years of experience in business operations, sales operations, CRM administration, or a related field • Working knowledge with Salesforce (or strong willingness and aptitude to learn quickly) • Strong communication skills and comfort working with stakeholders across different departments and seniority levels • Highly organized, detail-oriented, and able to juggle multiple ongoing requests • A proactive, problem-solving mindset - you notice what's broken and want to help fix it • Comfortable working in a fast-paced environment with shifting priorities • Can-do attitude - you take ownership, figure things out, and don't wait to be told exactly what to do • A self-learner who picks up new tools and systems quickly, and enjoys digging in to understand how things work Additional Information Why join us • Impact at scale. A technique you capture once runs across thousands of customer environments • A new category. Agentic exposure validation is being defined right now, and you help define it • A strong research bench. You work next to threat intelligence, vulnerability research, and data science researchers at one of the largest cyber security companies in the world

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv. We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game. Responsibilities • Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring. • Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign. • Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs. • Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale. Requirements • 2+ years as Automation Engineer / QA Automation roles. • Bsc in Industrial Engineering, Information Systems or similar field. • Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents). • Self-driven and proactive, Self learner with a strong ability to identify and fix issues independently. • Capable of writing clear, complete, and actionable process guides and documentation. • Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar) Advantages • Experience with live game operations (events, A/B testing, publishing pipelines). • Familiarity with configuration-based systems. • Experience writing or improving operational SOPs. #LI-Hybrid