NOC Engineer jobs in Israel

Description Join Nayax, a leading global fintech innovator (NASDAQ; TASE: NYAX) that is revolutionizing cashless payments, consumer engagement, and business management solutions. With over 1,200 employees across 12 offices worldwide, Nayax offers a diverse and dynamic environment where your work directly impacts the future of global commerce. We foster a culture of innovation, continuous learning, and data-driven decision-making. We are looking for a NOC Team Leader to drive our operational production environment to excellence and lead a high-performing team supporting our organization. This role is central to the end-to-end business continuity, resilience, and reliability of business processes, enabled by our business services, products, technologies, and production-grade hybrid infrastructure. The NOC Manager owns 24/7 proactive detection, rapid restoration, and disciplined change and risk reduction to protect the availability of core production services across Nayax's platforms. The ideal candidate combines strong operational expertise, leadership capabilities, and the ability to guide and grow a team in a complex, fast-paced environment. The role includes people management and technical ownership, with a strong focus on Operational Excellence. This is the operational and strategic owner of Nayax's Network Operations Center and Nayax’s operational production environments and systems. This leader will be responsible for the uptime of the production business services, from onboarding, change management, and daily operations to Detect – Understand – Act proactively to mitigate potential incidents and increase the availability of Nayax’s services. The NOC Team Leader will report directly to the CIO. Your key responsibilities will include: Team Leadership & Strategy • Manage, coach, and perform a performance review of a 10-person NOC team across two geographies (IL/UK) • Own hiring, onboarding, and people decisions for the team • Report directly to the CIO on NOC performance, risk posture, and capability gaps • Own and evolve the NOC's strategic framework (mission, pillars, goals, KPIs) and translate it into a working roadmap • Drive automation and tooling adoption within budget and staffing constraints, identify and quantify operational needs, and translate them into clear requirements for automation and tooling Incident, Process & Governance • Own end-to-end P0/P1 incident response across 24/7 coverage • Enforce mandatory incident management protocol groups • Design and own NOC operating procedures: monitoring tooling, escalation paths, severity classification, shift handover standards, and on-call structures • Run monthly production retrospectives and distribute findings to Infrastructure and R&D leadership Success in this Role Means: • The team is engaged, growing, and aligned with organizational objectives • Improving business services uptime and other operational KPIs • Leading operational excellence across the company (R&D, customer support and others) Requirements What Makes You a Great Fit: • 4+ years leading a 24/7 operations, NOC, or SOC team, including direct people management • Proven incident/major-incident management experience (P0/P1 ownership, RCA discipline) • Experience running distributed teams across time zones (IL/UK or similar) • Strong stakeholder communication skills • Fluent Hebrew and English — both mandatory Nice-to-Have Skills: • Fintech/payments or other regulated, high-availability environment experience (DORA or equivalent regulatory exposure) Why Join Nayax • You'll be responsible for shaping the NOC's strategic framework and tooling roadmap, cross-business and technological units — this isn't a role that inherits a finished playbook. • Lead with impact — drive operational excellence across a global organization and influence the reliability of mission-critical services. • Build smarter operations — lead the implementation of advanced monitoring, automation, and operational processes at scale. • Lead a global team — mentor and develop engineers across Israel and international locations while shaping the future of the NOC function. Learn More about Nayax Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

Description About the Role We're looking for a proactive and detail-oriented NOC Operator to join our 24/7 Operations team. In this role, you'll be responsible for monitoring the availability, health, and performance of our production systems, ensuring business-critical services remain operational around the clock. You'll be the first line of response to production alerts, working closely with Engineering, Infrastructure, and Support teams to identify issues, perform initial troubleshooting, coordinate incident response, and help maintain high service availability. This is an excellent opportunity for someone who enjoys working in a fast-paced technical environment, solving operational challenges, and contributing to the stability of large-scale systems. What you will be doing: • Continuously monitor production systems, applications, and infrastructure using enterprise monitoring platforms. • Respond promptly to alerts, investigate incidents, and perform first-line troubleshooting. • Create, update, and manage incident tickets, ensuring accurate documentation throughout the incident lifecycle. • Escalate complex technical issues to the appropriate engineering teams while following established operational procedures. • Execute operational runbooks, health checks, and routine operational tasks. • Provide clear and comprehensive shift handovers to ensure seamless 24/7 operations. • Communicate service status and incident updates to relevant stakeholders. • Contribute to maintaining high service availability and operational excellence. Requirements Who we are looking for: • Previous experience in a Network Operations Center (NOC), IT Operations, Technical Support, or similar operational environment is an advantage. • Basic understanding of Windows and Linux operating systems, networking fundamentals (TCP/IP, DNS, HTTP, VPN), IT infrastructure, and production environments • Familiarity with monitoring, logging, and ticketing platforms is an advantage. • Strong analytical thinking and troubleshooting skills with the ability to remain calm under pressure. • Excellent communication skills and a collaborative mindset. • A high level of ownership, attention to detail, and willingness to learn. • Availability to work in a 24/7 rotating shift schedule, including nights, weekends, and public holidays. Nice to Have: Experience working with one or more of the following technologies: • Nagios XI • New Relic • Grafana • Zabbix • Splunk • ServiceNow *Please provide an English CV with your application. What we offer: Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: • Hybrid work model • Free parking in the building + free electric car charging • Broad collective health insurance (with options for family members and extensions) • Birthday gift + day off during your birthday month • Refer a friend - bonus or gift card • HitechZone membership • Gifts on holidays and life events • Ten Bis More about evoke We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class experiences. That’s the future. That’s evoke. At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Apply At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sounds good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with evoke!

Description We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. . The Role As a NOC Engineer, you will be the first line of defense for Cross River's production environment — the person who spots incidents and ensures our platforms stay stable. You'll monitor and triage events across our full technology stack, from infrastructure to application level, owning each incident end-to-end: detecting, assessing severity, resolving where possible, and escalating with clear context when needed. You'll work closely with SRE, Infrastructure, and Engineering teams, building real operational knowledge of how payments, lending, and card-processing systems behave in production. This role is designed as a launchpad — for engineers who show initiative and growth, it opens a clear path into Software Engineering, SRE, or Infrastructure. Who You Are We are looking for a NOC Engineer at the start of their technical career — a current student, recent graduate, or early-career technologist with genuine curiosity about how large systems work and what happens when they break. You do not need years of NOC experience. You need to be organized, calm under pressure, and genuinely interested in solving problems rather than just routing them. You are a self-learner who picks up new technology quickly and does not stop at the surface of a problem. You are comfortable being hands-on, you ask why something failed rather than only that it failed, and you look for better ways to do things instead of only following the procedure in front of you. What You’ll Actually Be Doing • Monitor Cross River's production environments 24/7 and ensure system stability across infrastructure, application, and service levels • Own the full event lifecycle — detect, triage, prioritize, and resolve incidents at Tier 1.5, reducing unnecessary escalations to engineering teams • Make real-time severity calls and notify the right people with the right context at the right time • Improve runbooks, alert quality, and monitoring coverage as you learn the platform. • Collaborate directly with SRE, Infrastructure, and Engineering teams, gaining hands-on exposure to the systems that power Cross River's financial products Requirements What You Bring to the Table • Hands-on technical exposure — through coursework, military service, internships, or personal projects. Formal NOC experience is welcome but not required. • Excellent communication skills; fluent in both English and Hebrew — Must • Some coding ability in Python, .NET, scripting in Bash, PowerShell or similar, or the demonstrated ability to learn them quickly — Must • Ability to stay organized and work effectively under pressure, including against regulatory deadlines — Must • Basic working knowledge of SQL, networking, and Linux and Windows servers • Willingness to work 8-hour shifts, 5 days a week (07:30–15:30, 15:30–23:30, 23:30–07:30), including a monthly overnight rotation and occasional Friday mornings. Overnight shifts are remote. • Teamwork, and a willingness to ask questions early rather than guess Preferred / Nice-to-Have • Familiarity with monitoring platforms (New Relic, Datadog, PagerDuty, SolarWinds) • Exposure to ticketing and logging systems (ServiceNow, Jira, ELK) • Exposure to cloud computing (AWS, GCP, Azure). AWS Preferred. • Interest in scripting and automating repetitive operational work Why You’ll Love Working Here • Flexible hybrid work model: three days a week at our Jerusalem office • Monthly wellness reimbursement – from therapy to gel manicure, it's up to you • Full Keren Hishtalmut, private health and dental insurance • Volunteer days, donation matching, Yoga and Pilates • A supportive, collaborative culture that puts our people first Next Step Hit Apply! Privacy Notice: Cross River https://www.crossriver.com/legal/privacy-policy-crt