NOC Engineer jobs in Tel Aviv-Yafo

Role Overview AccessFintech is looking to hire a student for a part-time NOC / Operations Support position, based at our Ramat Gan office (Stock Exchange area). The role includes rotating shifts, including nights and holidays, supporting live production monitoring outside standard business hours. Responsibilities ● Actively monitor our microservices-based application using a range of monitoring and logging tools. ● Proactively communicate on service and infrastructure health, impacts, escalations, and other critical analysis. ● Respond to events raised by monitoring tools, working toward restoration of service. ● Act as the first point of contact for support, serving as a hub to escalate and communicate with other technical groups and management. ● Manage incidents and trigger on-call policies as needed. ● Add to and improve documentation associated with monitoring and procedures. ● Provide first-aid and initial troubleshooting on new or recurring issues. ● Work closely with the Development, Operations, and Client Services teams. ● Act as first responder to incidents — driving resolution, communicating with relevant teams, and documenting outcomes. Requirements Completed a SQL course, with basic working knowledge of SQL. ● Completed a networking-related course, with basic understanding of networking concepts. ● Good English communication skills (spoken and written) — occasional contact with colleagues abroad. ● Ability to commit to rotating shifts, including nights, weekends, and holidays. ● Strong attention to detail and ability to follow structured procedures and escalation processes. ● Clear, methodical communication — able to document issues and hand over information accurately between shifts. ● Comfortable working independently and staying alert during quiet or overnight shifts. ● Enrolled in a relevant degree (Computer Science, Industrial Engineering & Management, Software Engineering, or Information Systems Engineering) at a college or university in the Central region or Sharon area, with at least 2 years of study remaining. ● Mobile with a car, or able to reach the Ramat Gan Stock Exchange office on foot, scooter, or e-bike (required for night/holiday shifts when public transport isn't running). Nice to Have ● Prior experience monitoring production systems, applications, or IT infrastructure. ● Familiarity with monitoring or logging tools (e.g. Grafana, Datadog, ELK, or similar). ● Previous experience in a NOC, helpdesk, or technical support environment. ● Coursework or exposure to microservices architecture or distributed systems. ● Experience working in a fast-paced, incident-driven environment. ● Interest in fintech, capital markets, or post-trade operations.

Description Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together. Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter As a Monitor Specialist at Rapyd, you will be responsible for: • Responding to events and various technical problems in real-time • Proactively identifying and mitigating potential issues before they become critical problems • Troubleshooting and investigating production issues in Rapyd’s services • Handling issues until resolution with Devops, DBA and R&D teams • Monitoring and liaising activities of the production environment, network, business transactions reports • Direct communication with worldwide partners Requirements • At least 3 semesters (1.5 years) left until graduation • Knowledge in working with APIs, HTTP requests, etc. • Good written and verbal communication skills in English • Excellent troubleshooting and analytical skills • Ability to work well under pressure • Commitment is required for a minimum of 3 shifts per week, including one night shift, and the availability to work 24/7 shifts, including weekends, nights, and holidays • NOC/Similar position experience - advantage • Knowledge in AWS Opensearch\Elasticsearch - Advantage • Knowledge in SQL - Advantage • Log investigation Experience - Advantage Job Candidate Privacy Policy - https://www.rapyd.net/candidate-privacy-policy

Description Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together. Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter The NOC Team Lead is responsible for ensuring the high availability, reliability, and performance of a company's production systems, infrastructure, and applications. This hybrid role bridges traditional reactive monitoring (Network Operations Center - NOC) with proactive, automated, and software-centric engineering practices (Site Reliability Engineering - SRE). Key Responsibilities • Operational Leadership: Directs 24/7 global NOC teams, managing incident response, service uptime, and operational excellence. • Proactive Monitoring & Observability: Implements monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog) to track system health via golden signals (latency, traffic, errors, saturation). • Automation and Toil Reduction: Leads efforts to automate repetitive operational tasks and manual troubleshooting to improve system reliability and reduce human error. • Incident Management & Root Cause Analysis (RCA): Oversees the management of critical incidents, ensures timely communication, and performs post-mortem analysis to prevent recurrence. • Team Management & Development: Coaches, mentors, and develops NOC engineers and SREs, fostering a culture of high performance and continuous improvement. • Stakeholder Collaboration: Partners with engineering, development, and IT teams to align system performance with business goals and SLA requirements. Key Differences in Focus • NOC Focus: Primarily monitoring, detecting, and responding to incidents, ensuring connectivity and managing alerts. • SRE Focus: Focuses on engineering improvements, reducing technical debt, automation, and system resilience. • The Transformation: Modern managers are transforming traditional, manual NOCs into automated, SRE-driven environments. Requirements • Experience: 3+ years in managing technical teams within NOC, SRE, or infrastructure domains. • Technical Skills: Proficiency in cloud platforms (AWS, Azure, GCP), Kubernetes, Linux/Unix, and scripting languages (Python, Bash, Golang). • Tools: Experience with monitoring platforms (Datadog) and CI/CD tools (e.g., Jenkins, GitLab). • Soft Skills: Strong communication, leadership, and crisis management skills. Job Candidate Privacy Policy - https://www.rapyd.net/candidate-privacy-policy