IT Specialist jobs in Israel

Description Minute Media is a global sports & entertainment media and technology company with all technological needs developed in-house, end-to-end, within a dynamic, big-data environment. Minute Media’s platform serves as the company's backbone, powering its content and enabling the growth of other leading digital media brands. Our owned and operated destinations include The Players’ Tribune, 90min, Sports Illustrated, Mental Floss, and FanSided. For more information, visit www.MinuteMedia.com. We’re looking for a Junior IT Specialist to join our team and provide day-to-day IT support to employees across our global offices. You’ll help keep our people connected and productive by supporting user access, devices, and the SaaS tools we use every day. From onboarding new employees and troubleshooting technical issues to managing permissions and supporting Mac and Windows devices, you’ll play an important role in creating a smooth and secure employee experience. This is a great opportunity for someone early in their IT career who is hands-on, service-oriented, eager to learn, and comfortable working in a fast-paced, global environment. Responsibilities: • Serve as the first point of contact for IT support requests, mainly for our Israel team with backup for our UK and US colleagues, managing each request through Zendesk and Slack from first response through resolution. • Onboard new employees and offboard leavers, including creating and closing accounts, granting and removing access, and making sure everyone is ready to work on day one. • Help employees access the tools they work with, including sign-in and MFA issues, access requests, mail groups, and software licences, mostly in Okta and Google Workspace. • Prepare, hand over, and support Mac and Windows laptops, from setting up a new device to troubleshooting and replacing an old one. • Act as the first stop for employees who want to use AI tools, understanding what they are trying to achieve, pointing them to the right approved tool, and helping them get started safely. Requirements • 1-2 years of hands-on experience in IT support, IT operations, or system administration, gained at a company, in military service, or in a similar setting. • Confidence working with user accounts, permissions, and troubleshooting on macOS and Windows. Experience with Google Workspace or Okta is an advantage. • Real curiosity about AI: you already use AI tools yourself and see them as a way to do your job better. • A fast, independent learner who takes on new challenges and can keep things running when the rest of the team is away. • Strong communication skills in Hebrew and English, with the patience to support both technical and non-technical employees while handling several requests at once.

Description Minute Media is a global sports & entertainment media and technology company with all technological needs developed in-house, end-to-end, within a dynamic, big-data environment. Minute Media’s platform serves as the company's backbone, powering its content and enabling the growth of other leading digital media brands. Our owned and operated destinations include The Players’ Tribune, 90min, Sports Illustrated, Mental Floss, and FanSided. For more information, visit www.MinuteMedia.com. We’re looking for a Junior IT Specialist to join our team and provide day-to-day IT support to employees across our global offices. You’ll help keep our people connected and productive by supporting user access, devices, and the SaaS tools we use every day. From onboarding new employees and troubleshooting technical issues to managing permissions and supporting Mac and Windows devices, you’ll play an important role in creating a smooth and secure employee experience. This is a great opportunity for someone early in their IT career who is hands-on, service-oriented, eager to learn, and comfortable working in a fast-paced, global environment. Responsibilities: • Serve as the first point of contact for IT support requests, mainly for our Israel team with backup for our UK and US colleagues, managing each request through Zendesk and Slack from first response through resolution. • Onboard new employees and offboard leavers, including creating and closing accounts, granting and removing access, and making sure everyone is ready to work on day one. • Help employees access the tools they work with, including sign-in and MFA issues, access requests, mail groups, and software licences, mostly in Okta and Google Workspace. • Prepare, hand over, and support Mac and Windows laptops, from setting up a new device to troubleshooting and replacing an old one. • Act as the first stop for employees who want to use AI tools, understanding what they are trying to achieve, pointing them to the right approved tool, and helping them get started safely. Requirements • 1-2 years of hands-on experience in IT support, IT operations, or system administration, gained at a company, in military service, or in a similar setting. • Confidence working with user accounts, permissions, and troubleshooting on macOS and Windows. Experience with Google Workspace or Okta is an advantage. • Real curiosity about AI: you already use AI tools yourself and see them as a way to do your job better. • A fast, independent learner who takes on new challenges and can keep things running when the rest of the team is away. • Strong communication skills in Hebrew and English, with the patience to support both technical and non-technical employees while handling several requests at once.

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Mindspace is looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day employee experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk • Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues • Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality • Support employees at global locations remotely, across time zones • Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding) • Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com • Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions • Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking • Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling • Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages • Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements) • Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology • Install, configure, and support conference room AV systems - displays, video conferencing hardware, audio, and room booking systems • Provide technical support for company events, town halls, and hybrid meetings • Partner with vendors and integrators on new AV installations across locations Identity & Access Management • Administer users, groups, policies, and MFA in JumpCloud • Manage Google Workspace administration - users, org units, groups, shared drives, and security settings • Support Slack workspace administration and app management Requirements Must-have • 3–5 years of experience in IT support, helpdesk, or system administration - ideally in a multi-site or international environment • Strong hands-on experience with macOS and Windows administration and troubleshooting • Proven experience with Google Workspace administration • Working knowledge of identity/device management platforms (JumpCloud, Okta, Entra ID, Intune, or Jamf) • Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, and Wi-Fi - with hands-on experience configuring switches, access points, and firewalls • Hands-on experience administering Cisco Meraki cloud-managed networks (MR access points, MS switches, MX security appliances) - including dashboard configuration, SSID and VLAN setup, client troubleshooting, and firmware management. • Experience working with a ticketing/ITSM platform (Freshservice, Jira Service Management, ServiceNow, or similar) • Experience supporting conference room AV and video conferencing systems • Fluent English, written and spoken - you'll work daily with colleagues across Europe and the US • Strong service orientation, ownership mindset, and the ability to prioritize independently in a fast-moving environment • Willingness to work occasional off-hours for maintenance windows, cutovers, and site openings Nice-to-have • Relevant certifications: Cisco Meraki Solutions Specialist (ECMS), CCNA, Google Workspace Administrator, or JumpCloud Core • Experience in a multi-location hospitality, retail, or co-working environment • Familiarity with cloud telephony platforms (Twilio, Zoom Phone, or similar) Mindspace is an equal-opportunity employer Please submit your application in English

Description eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have 40 million registered users from 75 countries and our platform is available in 20 languages. eToro is an innovative, fast growing business and listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. We are constantly growing and are excited to share that we are looking for an It Specialist to join our fantastic team! What you'll be doing? • Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, VPN, and various operating systems. • Leverage AI tools and assistants to streamline support workflows, automate routine tasks, and improve troubleshooting efficiency. • Monitor and resolve customer incidents, ensuring accurate classification and timely updates. Adhere to customer SLAs for swift service restoration. Expertly • Manage users and permissions in Active Directory, AZURE AD, G-suite, Terminal Services, and address hardware, software, and network-related issues. • Install, configure, and maintain desktops, laptops, printers, meeting rooms, and other IT equipment. • Write scripts to optimize automation across the organization. • Troubleshoot software applications and operating system issues for seamless IT operations. • Look for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolved, and future recurring issues can be avoided and collaborate with other IT team members to escalate and resolve complex technical issues. • Create procedures and create new documentation for both technical and end-user roles. • Stay current with the ongoing expansion and development of the company - be aware of system information, changes, and updates. • Provide troubleshooting, diagnosing, and resolving issues while maximizing customer satisfaction. • Provide comprehensive support to our entire organization, both locally and remotely. • Collaborate with vendors to procure hardware and software solutions as needed. • Stay updated on industry trends and advancements to recommend improvements in IT systems. Requirements Want to join? You'll need: • UP to 3 years of proven experience as an IT Support Specialist or similar role. • Strong technical abilities in diverse technical fields (Windows, Mac environment, Networking, Security and Monitoring System) • Proficient in managing end users and permissions in Active Directory Servers, Office 365, Microsoft Intune, and Azure. • Knowledge of scripting (PowerShell / JSON / Jenkins) • Proven experience with AI tools in daily tasks and workflows. • Experience with managing systems on Virtual platforms (including clouds) • Basic understanding of networking concepts and protocols. • Excellent problem-solving and communication skills. • Experience working with global teams, able to work both independently and collaboratively. • Ability to multitask. • Ability to work effectively under pressure, manage multiple priorities, and consistently meet SLA targets. • Customer-focused with a strong commitment to providing exceptional support. • Team Player.