IT Manager jobs in Israel

We are looking for a hands-on Senior IT & Security Manager to own the company’s IT operations, internal infrastructure, security operations, and compliance processes. This is a one-person ownership role combining day-to-day employee support with infrastructure improvements, Microsoft ecosystem management, AWS networking in close collaboration with DevOps, SSO, and SOC 2 / ISO 27001 maintenance. This is not a DevOps position. Responsibilities • Own and manage company-wide IT operations, 100% SaaS platform, access management, and security operations. • Provide hands-on IT support to employees, mostly in Israel, including onboarding, offboarding, equipment, accounts, permissions, licenses, and access removal. • Administer and optimize the Microsoft environment, including Microsoft 365, Entra ID, Exchange Online, Intune, Defender, MFA, Conditional Access, and security policies. • Manage macOS and Windows endpoints using Intune and Kandji. • Manage and improve corporate networking, including VPN, Wi-Fi, remote access, and connectivity. • Work closely with DevOps on AWS networking and infrastructure topics, including VPCs, subnets, route tables, security groups, VPN connectivity, and access controls. • Maintain SOC 2 and ISO 27001 readiness, including evidence collection, policies, controls, audits, vendor reviews, risk tracking, and access reviews. • Manage IT vendors, procurement, licenses, renewals, hardware, software, and cost optimization. • Create and maintain clear documentation for IT systems, processes, troubleshooting, infrastructure, and security controls. Requirements • 5+ years of hands-on experience in IT, IT infrastructure, or IT operations. • Proven experience owning IT end-to-end as a sole IT owner. • Strong experience with Microsoft 365, Entra ID, Intune, Microsoft Defender, Exchange Online, Conditional Access, MFA, and endpoint security. • Experience managing macOS and Windows environments, with hands-on Intune experience and familiarity with Kandji. • Proven experience integrating SaaS and cloud environments with SSO solutions, including Auth0 or similar identity platforms. • Strong networking knowledge, including VPN, routing, Secured connections, DNS, DHCP, and troubleshooting. • Hands-on experience with AWS networking, including VPCs, subnets, route tables, security groups, VPN connectivity, and cloud access concepts. • Proven experience maintaining SOC 2 or ISO 27001 compliance processes. • Good understanding of IT security, endpoint protection, access controls, risk management, vendor reviews, and secure IT operations. • Good written and spoken English. Advantages • Big advantage: strong cybersecurity knowledge, including security architecture, threat detection, incident response, vulnerability management, hardening, cloud security, and secure access management. • Relevant certifications such as AWS, Microsoft, CCNA, CISSP, CISM, CISA, or ISO 27001. • Scripting or automation experience.

Description Fetcherr builds responsible AI that transforms market complexity into measurable profit growth. At the core of the company is the Market Model - a proprietary AI-powered model delivering accurate, granular demand predictions with 96% forecast accuracy and real-time decision intelligence for commercial teams. Built on a glass-box architecture, it uses market data - not personal data - with full transparency into logic and outcomes. First deployed in global aviation, the technology is industry-agnostic and scales across volatile markets. Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta, Virgin Atlantic, WestJet, Viva, and Azul. We are looking for a proactive, experienced, and strong-minded IT Team Lead to build, lead, and elevate our global IT function. In this role, you will lead a team of IT professionals responsible for supporting our workforce worldwide, while designing, maintaining, and scaling our core infrastructure, SaaS ecosystem, and security systems.You will combine hands-on technical expertise with strategic vision and leadership—driving IT operational excellence, scaling internal processes, managing vendor relationships, and ensuring an exceptional user support experience across the organization. Key Responsibilities: Leadership & Strategy • Lead & Mentor: Manage, coach, and develop the IT support and systems team, fostering a high-performance, user-centric culture. • IT Operations & Scaling: Set IT strategy, policies, and operational workflows to support company growth across global office locations and remote environments. • Project Management: Plan, execute, and oversee complex, cross-departmental IT projects, system migrations, and infrastructure upgrades. • Budget & Vendors: Manage IT procurement, vendor relationships, hardware/SaaS licensing, and budget allocation to optimize IT expenditure. Infrastructure, Systems & Security • System Architecture: Oversee the architecture, configuration, and security of company IT infrastructure, SaaS applications (Google Workspace, M365, Atlassian, MDM), and network security systems. • Reliability & Security: Ensure system uptime, data privacy, disaster recovery readiness, and adherence to information security standards. • Asset & Lifecycle Management: Drive global hardware/software asset management, automated deployment workflows, and lifecycle tracking. Service Delivery & Governance • Support Excellence: Define and monitor IT SLAs, support queues, and escalation pathways to resolve complex technical issues swiftly. • Documentation & Compliance: Establish and maintain comprehensive IT documentation, compliance protocols, user guides, and IT onboarding/offboarding processes. Requirements Experience & Leadership • 4–5+ years of hands-on experience in IT systems administration, infrastructure management, and technical support. • 1–2+ years of leadership or team management experience (or proven track record as a Senior / Lead IT Specialist) in a fast-paced, Mid side Global startup environment. • Proven experience supporting a global, remote/hybrid employee base. • experience working with CISO, implementing security policies • KPI driven, project management organization Technical Expertise • Cloud & SaaS Leadership: Advanced expertise in cloud environments (Google Workspace, Microsoft 365, Atlassian tools). • MDM & Identity Management: Strong hands-on experience with MDM systems (e.g., JumpCloud, Okta, Jamf, Intune). • OS & Networking: Expert knowledge of Mac and Windows OS, along with strong networking fundamentals (DNS, DHCP, VPNs, LAN/WAN, Firewalls). • Security Standards: Deep understanding of enterprise security best practices, access control, and endpoint protection. Soft Skills & Mindset • Exceptional leadership, communication, and interpersonal skills with both technical teams and non-technical stakeholders. • exceptional user/customer centric approach • Strong strategic thinking, problem-solving, and decision-making capabilities under pressure. • Scripting & Automation skills (Python, PowerShell, or Bash). • Fluent English (both written and spoken). Advantages • Experience supporting MCP / AI / Compute gateway systems (e.g., TrueFoundry). • Experience implementing IT compliance standards (e.g., SOC2, ISO27001). • Experience in hyper-growth tech startups.

The Company Mixtiles is a $300M profitable consumer brand reinventing how homes feel. We build products people didn't know they needed - and now can't imagine living without. Wall photos. Self-watering plants. Smart lighting. Behind those products is a team of about 100 exceptional people. Our job is to make sure nothing gets in the way of them doing their best work. The Role Technology should be an accelerator, not a bottleneck. We're looking for an IT Manager to own the technology experience across Mixtiles. From the moment someone joins the company to the day they leave, you'll make sure every tool, device, system, and workflow helps people move faster. This is a true one-person team. You'll own the day-to-day while continuously improving it. Supporting teammates, leading company-wide initiatives, strengthening security, introducing AI and automation, and building the systems that allow Mixtiles to scale. You'll work closely with Engineering, our CISO, and DevSecOps to continuously raise the bar on security while keeping technology simple and frictionless. As Mixtiles grows, you'll also help build the IT, security, and compliance foundations required of a global company preparing for future milestones, including a potential IPO. What You'll Do • Own the end-to-end internal technology experience across the company. • Deliver fast, thoughtful support that keeps people productive. • Lead seamless onboarding and offboarding experiences. • Manage our Mac environment, SaaS applications, identity management, devices, and workplace infrastructure. • Partner with our CISO and DevSecOps teams to strengthen security across the company. • Lead company-wide IT initiatives that improve scalability, security, and employee experience. • Introduce AI and automation to eliminate repetitive work and help the company move faster. • Build systems and processes that scale as the company grows. Who You Are • You love solving problems for people, and you move fast when they need you. • You combine exceptional service with strong technical judgment. • You're AI first. Your instinct is to automate before doing something manually twice. • You enjoy building systems that scale instead of relying on heroics. • You care deeply about security without losing sight of usability. • You're highly organized, proactive, and comfortable owning an entire function. • You thrive in environments where you can roll up your sleeves, take ownership, and continuously improve how things work. Why This Role This isn't about keeping the lights on. It's about building an AI-first, security minded, modern IT function that helps our team to move faster every day. If you're excited by the challenge of building that, we'd love to meet.