Field Service Engineer jobs in Israel

3 open
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Field Service Engineer
Smiths Group · Tel Aviv-Yafo

Job Description At Smiths Detection, we help protect people and infrastructure around the world by providing advanced security screening technologies. Our systems are trusted by airports, ports, border crossings, military organisations and critical infrastructure operators globally. We are looking for a Field Service Engineer to join our service team in Israel, including support at Ben Gurion Airport and other customer sites, supporting our market-leading Explosive Detection Systems (EDS), Conventional X-Ray Systems (CXS) and Computed Tomography (CT) security screening equipment. This is an excellent opportunity for a technically minded engineer who enjoys troubleshooting, customer interaction, and working with cutting-edge technology in a fast-paced operational environment. What You'll Be Doing As a Field Service Engineer, you will be responsible for delivering exceptional technical support and ensuring maximum equipment availability for our customers. Key responsibilities include: • Installing, maintaining, repairing and servicing Smiths Detection equipment at customer locations. • Diagnosing and resolving electrical, mechanical and system faults. • Performing preventative maintenance activities in accordance with agreed schedules. • Providing technical support and training to customers when required. • Maintaining accurate service records, reports and documentation. • Managing spare parts ordering, installation and returns. • Reviewing service logs and preparing customer reports. • Supporting installation projects, upgrades and pilot programmes. • Identifying recurring technical issues and driving corrective actions. • Promoting service contracts, upgrades and revenue-generating service opportunities. • Ensuring tools, test equipment and calibration requirements are properly maintained. • Building strong relationships with customers and internal stakeholders. • Adhering to all health, safety and environmental policies and procedures. Working Environment This role is primarily field-based and will involve travel across Israel, including support at Ben Gurion Airport and other customer sites. The position may require: • Travel throughout the region • Occasional overtime • Flexible working hours outside standard Sunday-Thursday operating schedules • Participation in special projects and high-visibility customer activities Qualifications • Practical Electronics Engineering qualification, Electrical Engineering qualification, or equivalent experience. • 2-3 years' experience in a field service, maintenance, technical support or repair environment. • Strong troubleshooting skills across electrical and mechanical systems. • Experience using hand tools, test equipment and measurement devices. • Good computer literacy, including Microsoft Office applications. • Strong communication skills in customer-facing environments. • Ability to work independently while collaborating effectively within a team. • Valid driving licence and willingness to travel as required. Desirable Experience • Experience supporting X-Ray, CT, imaging or security screening equipment. • Background in industrial, instrumentation, automation, medical devices or airport technologies. • Knowledge of SAP or similar service management systems. • Experience working within regulated operational environments. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

Field Service Engineer
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Global Field Service Engineer (FSE)
Nanox · Israel

Description Nanox (NASDAQ: NNOX) is a dynamic and growing organization, focused on driving the world’s transition to preventive health care by bringing a full solution of affordable medical imaging technologies based on advanced AI and a proprietary digital source. Nanox’s vision encompasses expanding the reach of Nanox technology both within and beyond hospital settings, providing a seamless end-to-end solution from scan to diagnosis, leveraging AI for more accurate diagnostics and maintaining a clinically-driven approach. Join Us and Make an Impact! Being a Nanoxer means becoming part of a pioneering team that’s transforming the future of healthcare. You’ll thrive in an innovative environment, pushing the boundaries of technology and AI to drive the transition to preventive healthcare. Experience growth in a fast-paced, dynamic setting, working alongside passionate professionals who value your ideas. Our innovative environment encourages creativity and collaboration, offering you the chance to grow professionally while making a meaningful impact on global health. Shape your career and the future of medical imaging with us. As part of our Global Service Team, you will play a key role in the deployment, technical support, and continuous improvement of Nanox systems in the field. You'll work closely with customers, partners, R&D, Quality, and Operations, taking ownership of complex technical issues while ensuring a high level of customer experience, system availability, and service quality. The role requires hands-on approach and strong technical orientation on-site and frequent travel to engage with clients worldwide. Responsibilities · Provide advanced technical support to customers, partners, and field personnel. · Deploy, install, maintain, repair, and upgrade Nanox systems at customer, R&D, and production sites, in accordance with service procedures and applicable quality and regulatory requirements. · Take end-to-end ownership of complex field issues, from troubleshooting and root-cause analysis through resolution, documentation, and follow-up. · Create and maintain technical service documentation, work instructions and service procedures. · Serve as a technical focal point for field-related issues and provide hands-on support when required. · Act as a field trainer and mentor for service engineers and partners, including knowledge transfer and technical training. · Support the development, review, and continuous improvement of service procedures, technical documentation, troubleshooting guides, and training materials. · Collect, analyze, document, and report field cases and system status in accordance with service procedures and regulatory requirements. · Ensure effective information flow between the field and R&D, providing structured feedback to support product reliability, serviceability, and continuous improvement. · Collaborate with cross-functional teams, including R&D, Quality, Operations, and Customer Success, to resolve technical and customer-related issues. · Support new system deployments and service readiness activities. Requirements · 5+ years of relevant experience in Field Service, Technical Support, or a similar hands-on technical role supporting multidisciplinary systems. · Proven hands-on experience servicing and troubleshooting complex mechanical/multidisciplinary equipment. · Experience working directly with customers and/or international partners. · Strong technical knowledge of computer systems, networking, remote diagnostics, and troubleshooting tools. · Strong problem-solving and analytical skills, with the ability to take ownership of issues through resolution. · Ability to work effectively and calmly in a dynamic environment with changing priorities. · Strong communication and interpersonal skills, with the ability to explain complex technical topics clearly to different audiences. · Fluent English - Must. · Full Willingness and ability to travel internationally as required. · Availability for occasional after-hours and weekend remote support when required. Referred requirements: · Mechanical/Electrical Practical Engineer or B.Sc. in Engineering. · Experience with medical devices or other regulated multidisciplinary product. · Experience in a startup or fast-growing technology company. · Additional languages.

Field Service Engineer
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Field Engineer
DRS RADA Technologies · Netanya

Description DRS RADA is a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are looking for a hands-on, motivated Field Engineer to join our growing team and play a key role in deploying and supporting advanced radar systems in Israel and around the world. Key Responsibilities: • Participate in the development and field implementation of advanced radar systems. • Lead and support radar system installation, integration, testing, maintenance, and troubleshooting activities, both domestically and abroad. • Conduct technical training sessions and deliver customer demonstrations. • Provide on-site technical support and serve as a key point of contact for customers. • Plan and execute field trials and system tests, including RF and communication systems validation. • Collaborate closely with engineering and product teams to ensure successful system delivery and performance • Be available for on-call duties during weekends and holidays, as needed. Requirements • Experience in integration or testing of advanced technological systems • Background in RF communication systems • Willingness to work in the field • Availability for frequent travel in Israel and abroad • Strong teamwork and customer-facing skills • Ability to work independently and solve problems on-site • Full proficiency in English (spoken and written) • Advantage: Experience in the defense industry • Advantage: Experience operating radar systems • Advantage: Practical Engineer / Engineer degree • Advantage: Class C (Truck) driver’s license

Field Service Engineer