Customer Engineer jobs in Israel

Description Join Noma Security and help shape the future of AI security. Noma is building the first comprehensive AI Security and Governance Platform, helping organizations adopt AI, Agents, and LLMs with confidence and control. As AI becomes core to modern enterprises, we provide seamless visibility and protection across the entire AI lifecycle—from development to production and autonomous agents. Our team works at the intersection of AI, security, and cloud, shaping a new category in a fast-evolving market. We’re looking for a Senior Customer Engineer to help customers deploy, integrate, and operate Noma successfully within their production environments. You’ll be the hands-on technical resource for complex post-sales engagements, translating customer use cases into reliable configurations, integrations, automation, and operational workflows. Your work will span endpoints, cloud platforms, identity, networking, SaaS integrations, and AI development environments. You’ll work alongside the Customer Solutions Architect, who owns the overall customer relationship and outcomes, while you lead the technical execution required to make those outcomes achievable and scalable. This role is ideal for a highly technical, customer-facing generalist who enjoys moving across technologies, building solutions, and owning complex technical challenges from deployment through resolution. 🛠️ What You’ll Do • Technical Operationalization: Translate customer use cases into technical requirements, configurations, integrations, workflows, and production-readiness plans. • Hands-on Deployment: Lead deployment, integration, and troubleshooting across endpoint and MDM environments, IDE integrations and coding agent hooks, cloud connectors, SaaS integrations, and gateway and runtime deployments. • Build and Automate: Write scripts, work with REST APIs, configure Docker and Kubernetes deployments, and set up infrastructure within customer environments. Turn one-off solutions into reusable tools and implementation patterns. • Own Technical Escalations: Drive complex technical issues from investigation through resolution. Reproduce issues, collect and analyze logs, develop mitigations, and provide Engineering with clear, actionable bug reports and reproduction steps. • Technical Adoption: Help customers embed Noma into recurring security and operational workflows through workshops, enablement, runbooks, and technical best practices. • Cross-functional Collaboration: Work closely with Customer Solutions, Product, Engineering, Research, Security, and Support, bringing technical customer insights back into the platform and improving the deployment experience. ✅ What You Bring • 5+ years of experience in customer-facing technical roles within B2B SaaS, including a background in Solutions Engineering, Professional Services, or Tier 3 Support at a cybersecurity vendor, such as an EDR, DLP, or CASB/SASE provider. • Proven experience deploying and integrating solutions in enterprise customer environments, including setting up infrastructure, navigating complex dependencies, and troubleshooting production systems. • Broad technical expertise and a generalist mindset, with the ability to move confidently between endpoint management, cloud infrastructure, identity providers and SSO, and networking. • Hands-on experience with endpoint and MDM tools, such as Jamf or Microsoft Intune, and cloud platforms and services such as AWS, Azure, GCP, or Databricks. • Strong scripting and building skills, using Python, Bash, or PowerShell for diagnostics, automation, data processing, and integrations, alongside practical experience with REST APIs, Docker, and Kubernetes. • Strong troubleshooting skills across authentication, logs, security controls, and system integrations, with the ability to isolate issues and own technical escalations through resolution. • Excellent communication skills, with the ability to lead technical customer conversations and explain complex concepts clearly. • A proactive, customer-focused approach, with a preference for scalable, reusable solutions that help customers operate successfully over time. 🎯 Nice to Haves • Familiarity with AI technologies and workflows, including generative AI, LLM applications, RAG, AI agents, AI development pipelines, and MCP. • Experience integrating with IDEs, coding agents, or AI gateway and runtime infrastructure. • Experience with CI/CD systems, infrastructure as code, observability platforms, CRMs, or ticketing systems. 💙 Perks & Benefits • Located in a prime area with easy access to public transportation, near the Hashalom train station and the Light Rail. • A bright, spacious, dog-friendly office that makes you smile the moment you walk in 🐶 • Team bonding activities, company retreats, happy hours, and holiday gifts. • Pilates classes at the office 💪🧘‍♀️ • Never hungry: Monthly lunch budget, dinners provided, and a fully stocked kitchen 🍽️ • A warm, supportive, and people-first company culture. • Pension and Keren Hishtalmut (advanced training fund). • A global work environment with teams across Tel Aviv, the US, the Netherlands, and London. • Options that let you share in Noma’s growth and success.

Global Customer Service Engineer Description - As a Global Customer Service Engineer, you will combine hands-on field expertise with remote capabilities to install, upgrade, and support our Digital Printing Presses, as well as troubleshoot complex technical issues using advanced software tools. You will lead new product introductions at customer sites, guiding customers on best practices to optimize their production. In addition, you will capture and share knowledge gained from lab work and field experience to continuously improve service excellence. Key Responsibilities • Lead installations, upgrades, and production support of digital printing presses onsite and remotely • Diagnoses and resolve complex hardware and software issues both onsite and remotely • Support New Product Introduction (NPI) activities at customer sites, including implementation and ramp-up • Guide customers on best practices to optimize production and performance • Perform root-cause analysis, identify trends, and implement corrective actions • Collaborate with R&D, Engineering, PL, and Service teams to improve product quality and support readiness • Capture, document, and share knowledge and field insights to strengthen global service capabilities • Represent the company professionally in all customer interactions Required Experience & Qualifications • B.Sc. in Mechanical / Mechatronics Engineering (or equivalent) • Experience in technical support, field service, or engineering roles - advantage • Strong troubleshooting skills in complex multidisciplinary systems (HW & SW), including problem-solving and analytical skills • Ability to read technical drawings and documentation • Service and customer orientation, good interpersonal communication skills • Experience with advanced tools, data-driven systems, or AI-based solutions - advantage • Fluent English (written and spoken) - must; additional languages - advantage • Travel - You will spend approximately 50% of your time traveling worldwide to support service activities on-site. Including extended missions of 2-3 months. #LI-POST Job - Services Schedule - Full time Shift - On Call shift (Israel) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result. GE HealthCare is a leading global medical technology, pharmaceutical diagnostics and digital solutions innovator. In India, we operate through a multi-entity structure spanning manufacturing, R&D, sales and service, and a long-standing joint venture, Wipro GE Healthcare. Job Description Roles and Responsibilities • Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions. • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area. • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters. • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding. Required Qualifications • This role requires basic experience in the Services & Field Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience) with 5+ years of exp in Services and Field Services. Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud #LI-RS1 Additional Information Relocation Assistance Provided: Yes

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. What We Offer Location: Kiryat Gat,ISR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. J Job Description We are looking for a highly talented customer engineer to join our account team & integrate within our field support group in Kiryat Gat to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills. What’s in it for you? As a customer engineer at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components. Role Responsibilities: • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment • Use digital analytics for troubleshooting • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) • Coordinate and communicate directly with customers • Fulfill additional duties, as assigned Minimum Qualifications: • B.Sc. or Practical Engineer in Mechanical or Electrical Engineering , field service experience, or trade certification • Willing to learn and interpret electrical and mechanical schematics • Experience diagnosing and resolving basic technical challenges • Effective written and verbal communication skills • Basic knowledge of Microsoft Excel, Word, and PowerPoint • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required. Preferred Qualifications: • 1–2 years of work experience in customer/field service support, or a related technical field • Associate degree in electronics or engineering technologies • Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics • Familiarity with hand tools and their appropriate usage, including digital multimeters • Work is located in Kiryat Gat in a cleanroom environment • Work in shifts including nights and weekends Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. What We Offer Location: Mig Ha'emek,ISR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Job Description We are looking for a highly talented customer engineer to join our account team & integrate within our field support group in Migdal Haemek to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills. What’s in it for you? As a customer engineer at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components. Role Responsibilities: • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment • Use digital analytics for troubleshooting • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) • Coordinate and communicate directly with customers • Fulfill additional duties, as assigned Minimum Qualifications: • B.Sc. or Practical Engineer in Mechanical or Electrical Engineering , field service experience, or trade certification • Willing to learn and interpret electrical and mechanical schematics • Experience diagnosing and resolving basic technical challenges • Effective written and verbal communication skills • Basic knowledge of Microsoft Excel, Word, and PowerPoint • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required. Preferred Qualifications: • 1–2 years of work experience in customer/field service support, or a related technical field • Associate degree in electronics or engineering technologies • Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics • Familiarity with hand tools and their appropriate usage, including digital multimeters • Work is located in Migdal Haemek in a cleanroom environment • Work in shifts including nights and weekends Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.