Claims Representative jobs in Israel

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies. What You’ll Do: • Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels. • Recommend ultimate resolution on assigned cases in excess of their authority to local claims management • Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage • Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action Respond to various written and telephone inquiries including status reports • Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and meet set goals of performance • Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals What We Need: • At least 2+ years of claims handling experience including coverage and liability or relevant experience • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills • Strong customer service skills as demonstrated in listening and the ability to show empathy • Mac literate, including Google and Microsoft • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: • Experience with Commercial General Liability claims • Enthusiastic with an emphasis to work as a team in a remote environment • Self starter, reliable, flexibility toward change, and thrives in ambiguity • Adaptability in a fast paced high volume environment with strict deadlines and aggressive goals Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $55,000—$72,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Advocate, you’ll manage a portfolio of new claims, utilizing your growing expertise to identify third-party negligence early in the process. Your role is to interpret policy language and analyze initial loss reports to ensure that liability is accurately assessed from day one. You’ll collaborate with adjusters and site experts to build a solid foundation for every claim, developing the investigative rigor needed to thrive in a fast-paced commercial environment. What You’ll Do • Investigate and Assess Liability: Conduct thorough investigations to identify liable third parties and assess the liability and • Claims: Initiate, document, and manage all aspects of general liability cases from identification through final resolution • Negotiate Settlements: negotiate and process denials per the policy. • Evaluation: Establish the precise financial and legal merit of a loss • Collaborate with Our Claims Team: Work alongside claims adjusters, legal partners, and vendors to determine coverage and proper claim practices. • Documentation: Per our best practice claim handling and legal requirements. • Policy Analysis and Compliance: Review and interpret policy language to align with company policies and relevant legal requirements • External Vendor Management: Engage and coordinate with outside vendors, specialists, attorneys, and investigators as needed. What We Need • Technical Knowledge: Strong understanding of commercial property and liability insurance policies, as well as knowledge of relevant state and federal subrogation laws. Knowledge of construction methods is beneficial • Communication and Negotiation Skills: Proven ability to communicate effectively and negotiate with a range of stakeholders, including third-party insurers and legal representatives • Analytical Skills: Detail-oriented with a strong analytical approach to assessing claims and identifying coverage determination. • Education: Bachelor's degree in Business, Insurance, or a related field is preferred • Experience: Minimum of 3+ years in GL Claims, with a focus on commercial property claims handling or commercial general liability assessment within the insurance industry. We are seeking professionals with experience handling commercial claims, property claims, and/or general liability cases specifically • Licensure: Candidates must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s) Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $65,000—$80,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Specialist, you will be deemed a subject matter expert in the Claims department. Your extensive experience in commercial claims will allow you to handle high-severity and high-complexity claims. You will also lead department roundtables and have the opportunity to serve as a valuable peer resource to other team members! What You’ll Do: • Extensive policy document and legal contract interpretation • Ability to analyze and identify coverage and related coverage issues • Leverage a working knowledge of insurance contracts, Unfair Claims Settlement Practices, insurance codes, civil codes, vehicle codes, arbitration rules and regulations, tort law, claims best practices handling and management as part of your ongoing adjudication of claims • Manage, investigate, and resolve claims within prescribed authority levels • Recommend ultimate resolution on assigned cases in excess of authority to claims management • Rely on a deep background of litigation handling experience in both General Liability and Casualty files to resolve claims • Consistently drive litigation, attend mediations, trials, and other alternative dispute resolution avenues • Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to the proper course of action • Preemptively communicate and respond to various written (email, SMS, fax, mail) and telephone inquiries, including status reports • Present file materials for authority and roundtables • Work with nurses, doctors, and attorneys on file reviews • Comply with all statutory and regulatory requirements of all applicable jurisdiction • Meet detailed quality assurance standards and meet set goals for performance • Set and revise case reserves in accordance with the reserving policy • Identify potentially suspicious claims and refer to SIU; identify opportunities for third-party subrogation • Be accountable for the security of the financial processing of claims, as well as security information contained in claims files • Work with, and provide claim-specific guidance to, independent field adjusters • Partner closely with internal teams and advise leadership of key claim activities and exposures What We Need: • BS/BA Degree required • Advanced studies or insurance designation preferred • At least 10+ years of directly related experience with Commercial General Liability and Litigation • Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills • In-depth knowledge of multi-jurisdictional claims handling issues • Willingness to utilize and adapt to evolving technologies within the Claims operations • Must be a self-starter and able to work independently • Candidates must have, or be able to promptly obtain, a Texas Independent Adjuster License • Effective communication, presentation, negotiation, and persuasion skills • Ability to collaborate with cross-functional teams to achieve business results • Proven success in delivering strong results in a rapidly changing claims environment • Someone who achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance • Team orientation that emphasizes building strong working relationships and contributing to a positive work environment • High degree of comfort with navigating sometimes ambiguous environments and a willingness to dive in and assist coworkers with workloads or contribute to organizational needs/projects when needed • Receptivity to feedback and a willingness to learn, embracing continuous improvement, and having an openness to learning new and evolving proprietary and off-the-shelf software systems • Some travel capability, likely up to 10% of capability Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $100,000—$130,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Location: Remote NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. Every claim tells a story — and you know how to uncover the truth behind it. With sharp investigative skills and clear, compassionate communication, you guide small business owners through moments that matter. If you can connect the dots and connect with people, this role is made for you. What You’ll Do: • Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. • Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling. • Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process. • Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable. • Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions. • Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution. What We Need: • 5-10+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling. • Demonstrated history of thorough Injury Evaluation and Negotiation Skills • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: • Natural Curiosity Paired with Relentless Follow-Through • Calm Under Pressure with a Talent for Diffusing Tension Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $80,000—$110,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Description PassportCard Relocation מגייסת: נציג/ת תביעות ושירות התפקיד כולל: • טיפול מקצה לקצה בתביעות – הזנה, עיבוד בדיקה ואישור • יצירת קשר יזום עם לקוחות לגבי תביעות פתוחות • מתן מענה מקצועי ואישי – טלפוני ובכתב • עבודה מול מגוון ממשקים בתוך ומחוץ לארגון • ביצוע זיכויים ותשלומים דיגיטליים • הובלת בקרות, שיפור תהליכים ולקיחת חלק בפרויקטים צוותיים • עבודה בסביבה חדשנית עם מערכות מתקדמות Requirements • ניסיון של שנה לפחות בשירות לקוחות / יישוב תביעות - יתרון משמעותי. • שירותיות גבוהה ויחסי אנוש מצוינים. • סדר, ארגון ויכולת ניהול משימות מרובות. • אנגלית ברמה גבוהה. • ירידה לפרטים ויכולת עבודה על מספר משימות במקביל. • יכולת ניסוח גבוהה בכתב. • זמינות למשרה מלאה.

What you're applying for We're looking for a Car Claims Advocate to help customers navigate one of the most stressful moments in their lives — a car accident or loss — with clarity, speed, and genuine care. You'll sit within our Claims team, owning auto property damage liability claims from first notice to resolution, and making sure every customer feels heard and fairly treated along the way. We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work. Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools. In this role you'll • Investigate and process auto property damage claims — including theft and fire losses — in line with company policy and applicable state and federal laws • Gather and evaluate police reports, records, and witness statements to determine claim legitimacy and liability • Interview claimants and witnesses, explaining coverage decisions in plain language without leaning on jargon • Collaborate with legal counsel and other teams to move complex claims forward quickly and professionally • Maintain accurate, detailed records of all claim activity to keep things compliant and transparent • Contribute to team KPIs and continuous improvement — your work directly shapes how customers experience Lemonade What you'll need • 1+ years of auto property damage claim-handling experience • Working knowledge of insurance laws and regulations • Lemonade expects all advocates to hold a license in good standing — if you don't have one yet, we'll support you in getting licensed within your first 3 months • Strong analytical and critical thinking skills, with sharp written and verbal communication to match • Comfort working independently and collaborating closely with a distributed team • Proficiency with claims management software and Google Workspace • Bachelor's degree in a related field, or equivalent professional experience • Ability to work in a remote environment Please note that we are unable to sponsor applicants for work visas. Unfortunately, we cannot consider applicants from these states: Alaska, California, Colorado, Montana, Hawaii, New Mexico and Puerto Rico. Lemonade's US base salary range for this full-time position is $51,000 - $58,500 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Our competitive total rewards package includes comprehensive health & wellness coverage, equity, a 401(k) plan with employer match, 20 paid vacation days, and parental leave. Speak to your recruiter to hear more about the specific salary range for your preferred location and our total rewards package. ||#LI-Remote||