Jobs in Or Yehuda

We're looking for a sharp, hands-on Controller to join our Finance team. If you like owning the numbers end-to-end, not just closing the books but understanding why they look the way they do - this is the place for you. You'll report to the Director of Finance and be a key player in managing the financials of a global tech company run out of Israel. This is a role for someone who moves fast and isn't precious about rolling up sleeves, excels in direct communication, and has a "let's solve it now" mentality. What you'll own • Monthly, quarterly, and annual financial reporting (US GAAP), including close process management and reporting to the Director of Finance. • Statutory tax filings and full compliance with Israeli tax authorities and regulatory requirements. • Managing external auditors, tax advisors, and statutory filing deadlines. • Logistics and financial coordination - working cross-functionally with operations/logistics to ensure financial processes align with the physical/operational side of the business. • Managing and mentoring the Accounts Payable team - reviewing processes, approvals, and vendor payment cycles. • Strengthening internal controls, close procedures, AI tools and practices and financial processes as the company scales. What we're looking for • Big 4 alumni (Big 4 audit/assurance background strongly preferred) - you know how to build and defend a clean set of books. • Prior experience as a Controller or Assistant Controller at a tech company - you understand SaaS/tech revenue models and the pace of a tech organization. • Deep familiarity with Israeli tax and regulatory reporting requirements • CPA • Strong Excel skills; comfort working with ERP/accounting systems (NetSuite, SAP or similar). • Fluent Hebrew and English • A "get it done" attitude - you don't wait for permission to fix a broken process About MyHeritage MyHeritage is the leading global discovery platform for exploring family history. With billions of historical records and family tree profiles, and with sophisticated matching technologies that work across all its assets, MyHeritage gives users the joy of discovering their past and empowering their future. MyHeritage is the most popular DNA test and family history service in Europe. Since 2020, MyHeritage is also home to the world’s most advanced AI technologies for repairing, enhancing, colorizing, and animating historical photos. Learn more at www.myheritage.com. See what it’s like to work at MyHeritage on www.glassdoor.com. Benefits at MyHeritage Our employees enjoy a range of benefits to enhance work-life balance and well-being: • Hybrid work model • Modern, beautiful office in Or Yehuda with shuttle service from Tel Aviv and employee parking (for our Or Yehuda employees) • On-site gym and pilates classes • Dog-friendly office • Well-stocked kitchens and a monthly meal allowance • Fully funded supplemental health insurance #LI-Hybrid

Description We are looking for a Product Manager to help drive the delivery and evolution of our Meeting Insights product. This role is ideal for a hands-on product manager who enjoys owning features from discovery through launch and adoption, working closely with engineering, design, and go-to-market teams to deliver customer value. The Product Manager will be responsible for identifying customer needs, defining requirements, prioritizing work, and driving execution across the product lifecycle. Your mission You will play a key role in shaping a fast-growing AI SaaS product used by enterprise customers worldwide. You will own meaningful product initiatives end-to-end, working directly with customers, engineering, design, and business stakeholders to deliver high-impact features and experiences. RESPONSIBILITIES: • Own product features and initiatives from discovery through delivery, launch, and post-release measurement. • Translate customer and business requirements into clear product requirements. • Partner daily with engineering and design teams to drive execution and delivery. • Manage prioritization, trade-offs, scope decisions, and backlog refinement. • Lead feature planning, milestone tracking and cross-functional coordination. • Define success metrics and measure feature adoption and impact. • Support go-to-market activities and release planning. • Collaborate with Product Design on user workflows and experiences. • Serve as the primary owner for assigned product areas. Requirements • Bachelor's degree in a relevant or technical field. • 3-5 years of product management experience in B2B SaaS or enterprise software. • Proven experience owning features from discovery through launch and iteration. • Strong experience writing product requirements and specifications. • Demonstrated ability to work closely with engineering teams and drive delivery. • Experience prioritizing backlogs and balancing customer, technical, and business needs. • Experience working with agile product development processes. • Strong analytical, communication, and stakeholder management skills. • Familiarity with enterprise SaaS products and AI-powered applications. • Fluent English, written and spoken.

Description We are looking for a Subscriptions Renewal Specialist who will be responsible for enabling a smooth and successful continuance of AudioCodes Subscription Services (SAAS). We are looking for someone who is responsible, attentive to details and service oriented. In this role, you will be required to generate reports, follow-up on opportunities, quotations and handle any resulting queries from customers and sales regarding their subscriptions. Responsibilities: • Generate Renewal quotes to customer, partners and sales prior expiration proactively (and re-actively) to increase renewal rates and business growth. • Follow up on potential renewals with sales, partners and other functions in the organization. • Provide information/ reports to sales and partners to support the renewal sales process • Update renewal database with status and data based on quotes issued, opportunities and feedback from sales/ customers/ Services. • Enter renewal PO’s into the ERP system ones arrive. About Us AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide. Requirements • Bachelor's degree - Must • Experience in renewals, sales-operation, business operations or similar roles - Advantage • Excellent English both verbal and written- Must • Strong interpersonal and communications skills (written and verbal) • Proficiency in Microsoft Office including excel - Must • Experience working with CRM and ERP systems (Sales Force/ Oracle- Advantage) • Good problem-solving skills and ability to multi-task • Detail-oriented, ability to quickly learn, adapt and acquire new processes • Good teamwork skills with ability to also work independently in a fast-paced work environment

Description We are seeking a motivated and hands-on Technical Trainer or Customer Enablement Specialist with experience delivering customer and partner training in SaaS environments. The ideal candidate is passionate about helping users adopt new technologies, creating effective learning materials, and delivering engaging training experiences. In this role, you will own the end-to-end training ecosystem for AudioCodes Meeting Insights, including course development, training delivery, certification programs, and learning resources. You will work cross-functionally with Product, Customer Success, R&D, and Business teams at HQ and globally to ensure customers, partners, and internal stakeholders are fully equipped to succeed with our platform. What You Will Gain • Hands-on experience with cutting-edge Conversational AI technologies in real enterprise environments · A key role in supporting customer adoption and success through effective training and enablement programs. • Deep exposure to both technical and business domains through close collaboration with Product, R&D, and customer-facing teams • Opportunities to grow your expertise in AI, SaaS, and customer enablement, with strong potential for career advancement • The ability to influence product adoption and customer success at scale • Contribution to an award-winning solution, recognized as the “Best Use of AI” at the UC Awards 2024 About Us AudioCodes (NASDAQ, TASE: AUDC) brings over 30 years of expertise in enterprise voice services, with a strong track record of innovation in Conversational AI SaaS applications. Our Voice.AI platform powers workplace transformation for more than 50 Fortune 100 enterprises, enabling smarter, AI-driven collaboration. Meeting Insights, launched in early 2024, has rapidly gained traction with hundreds of customers and POCs. We are now entering an exciting new phase of growth and product evolution. We are an open, inclusive, and diverse organization where employees are at the heart of everything we build. We offer a flexible, collaborative environment and meaningful opportunities for career growth. Your mission · Own and execute the design, development, and delivery of training programs, courses, and certification tracks for Meeting Insights. • Build and maintain a comprehensive knowledge base for internal teams (sales engineers, support, customer success), partners, and customers • Collaborate with Professional Services, partners, and customers worldwide to identify and address training needs • Work closely with Product Management, Technical Writing, and Marketing to develop high-quality onboarding and training materials • Design and deliver hands-on, technical training sessions (virtual and/or in-person) • Continuously improve training effectiveness באמצעות feedback, analytics, and evolving product capabilities Requirements · 2+ years of experience in training, customer enablement, customer success, technical support or related SaaS roles. • Strong organizational skills with the ability to manage multiple training initiatives end-to-end • Excellent technical communication and presentation skills • A customer-centric mindset with a strong focus on driving customer success • Proven experience delivering technical training to groups (in-person or virtual) · Experience developing training materials, onboarding content, user guides, knowledge base articles, or instructor-led training programs. • Experience writing technical documentation, training materials, or application notes • Excellent written and spoken English Advantages • Experience with Conversational AI or AI-driven SaaS solutions • Familiarity with unified communications platforms (Microsoft Teams, Zoom, Google Meet, Webex) • Knowledge of emerging AI technologies, including Generative AI and Conversational AI • Experience working with Microsoft Entra (Azure AD) or identity and access management solutions

Description AudioCodes is looking for an RMA & Supply Chain Specialist who will be responsible for managing the complete Return Material Authorization process, from the initial customer request through product repair and return. The role coordinates customers, field engineers, repair teams, logistics providers and subcontractors to ensure efficient service operations and high customer satisfaction. It also includes planning replenishment, service warehouse management, shipment tracking, contract verification, KPI analysis and support of global service operations. • Manage the end-to-end RMA process, including replenishment, hardware issue identification, case handling, order creation, repair coordination and customer returns. • Open and manage service orders according to contract type and service entitlement. • Coordinate and monitor import and export shipments related to RMA activities. • Operate and manage global service warehouses. • Provide timely updates to customers and field engineers in Israel and abroad. • Work daily with Oracle ERP and Cloud Console systems. • Review and update service contracts, credits and geographic contract coverage. • Analyze quarterly performance indicators and prepare KPI reports. • Develop and implement new internal, departmental and global processes and projects. • Manage subcontractor customer activity, including PO-based order creation, shipment reporting, follow-up and expediting. About Us AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide. Requirements • Bachelor’s degree required, preferably in Industrial Management, Logistics, Supply Chain Management, or a related field. • Previous experience in planning, customer service, order entry, order management or operations within a high-tech company - Advantage • Previous experience in international shipping, freight forwarding, or logistics companies will be considered - Strong Advantage. • Experience working with ERP systems and business applications is required. Familiarity with Oracle ERP -Advantage. • Familiarity with Cloud Console - Advantage. • Working knowledge of Outlook, Excel and PowerPoint - Must • Basic understanding of hardware products and repair processes. • Highly proficient in English, with the ability to communicate independently and effectively, both verbally and in writing - Must • Willingness to work full time and provide overtime when required.

Description We are looking for an experienced Senior Business Analyst – Order Management & Oracle Fusion Cloud to join our team and play a key role in driving business transformation across our global order-to-cash processes. In this role, you will lead the functional analysis, design, and end-to-end implementation of sales and order management processes in an Oracle Fusion Cloud environment. You will combine the analysis of complex business processes, requirements gathering and translation into system solutions, close collaboration with business and technology teams, and leadership of cross-functional initiatives involving automation and the integration of AI tools. The ideal candidate combines strong business analysis capabilities with hands-on Oracle Fusion Cloud, understanding of order management processes, and the ability to lead strategic initiatives from concept through execution. This role offers the opportunity to influence enterprise-wide processes, drive digital transformation, and leverage emerging technologies, including AI-powered solutions, to create measurable business value. Key Responsibilities • Implement, maintain, and optimize Oracle Fusion Cloud, with a focus on Order Management, Pricing, and Approval Workflow. • Analyze and design complex end-to-end order processes, including Recurring Orders and Subscriptions. • Lead requirements-gathering processes, prepare functional specifications and support go-live activities. • Analyze and support integrations and interfaces between Oracle Fusion and other enterprise systems. • Lead cross-organizational projects and identify opportunities for process improvement and automation using technology solutions and AI tools. About Us AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide. Requirements Required Qualifications • 5+ years of experience as a Business Analyst, Systems Analyst, or Application Implementer working with complex enterprise systems. • Hands-on experience with Oracle Fusion Cloud, particularly the Order Management module, including familiarity with Pricing and Approvals. • Proven experience analyzing complex business processes, gathering requirements, and writing functional specification documents. • Good understanding of integration architecture and multi-system processes. • Ability to work independently and lead tasks in a multi-stakeholder environment. • Good written and spoken English. Significant Advantages • Experience with Subscription and Recurring Order processes. • Experience working with APIs, integration tools, and connecting Oracle Fusion to third-party systems. • Background in digital transformation and process automation projects. • Hands-on familiarity with Generative AI solutions and AI Agents. Additional Information - This position is offered under an Outsourcing Services (OS) employment framework, with employment terms and benefits aligned with market standards.

Description We are looking for an experienced and talented Software Architect to join the Voca R&D team and play a key role in shaping the architecture and technical direction of our next-generation customer experience solutions. Voca is AudioCodes’ award-winning, AI-first Contact Center as a Service portfolio, serving more than 200 enterprise customers across multiple Microsoft Azure regions worldwide. The portfolio includes two main solutions: • Voca CIC for Microsoft Teams – a cloud-native, omnichannel contact center built natively on Microsoft Azure and deeply integrated with Microsoft Teams. The platform brings voice, chat, and email interactions into a unified agent experience and incorporates AI capabilities such as voice agents, call summarization, sentiment analysis, and intelligent routing. • Voca AI Receptionist – a voice-platform-agnostic AI solution that can operate on top of Microsoft Teams, Cisco, Avaya, RingCentral, traditional PBX systems, and carrier voice services. It provides capabilities such as AI-based call routing, document and website-grounded Q&A, CRM integrations, appointment scheduling, and outbound SMS. The Voca platform operates at the intersection of cloud software, real-time voice communication, enterprise applications, and applied AI. It is built on a large-scale, distributed microservices architecture, primarily using Node.js and Microsoft Azure. The broader technology environment includes Kubernetes, Docker, Terraform, REST APIs, SIP and telephony technologies, Microsoft Teams integrations, Large Language Models, Speech-to-Text, Text-to-Speech, and additional Azure AI services. About Us AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide. Your mission We're looking for a hands-on Software Architect to lead the design of scalable, cloud-native software solutions and drive our next generation of AI-powered products. As a Software Architect, you will work closely with Product Management, software development teams, QA, security, and operational stakeholders. You will translate business and product needs into scalable technical solutions and guide their implementation across the development lifecycle. This role is ideal for an architect who combines broad system-level thinking with the ability to understand technical details, work closely with engineering teams, and solve complex challenges across cloud, AI, and real-time communication environments. Responsibilities • Define and evolve the overall system architecture and technical roadmap. • Drive architectural decisions that ensure scalability, reliability, security, and performance. • Establish engineering standards, best practices, and design principles across development teams. • Provide technical leadership and mentorship to engineering teams throughout the software development lifecycle. • Collaborate closely with product, engineering, and operations teams to deliver high-quality solutions. • Participate hands-on in architecture reviews, system design, code reviews, troubleshooting, and performance optimization. • Lead cloud-native and DevOps initiatives, ensuring efficient deployment, monitoring, and operational excellence. • Promote and leverage AI-assisted development tools and practices to improve engineering productivity, code quality, and delivery velocity. Requirements • B.Sc. in Computer Science, Software Engineering, Electrical Engineering, or a related field. • 5+ years of experience in Software Architecture, system design, or a senior technical leadership role. • Proven experience designing complex, large-scale software systems. • Strong understanding of distributed systems, microservices architecture, cloud-native applications, and SaaS platforms. • Experience designing scalable services, APIs, system integrations, and communication between distributed components. • Experience with Microsoft Azure or another major public cloud platform. • Strong software engineering background with the ability to participate in technical design, architecture reviews, and complex problem-solving. • Solid understanding of software quality attributes including scalability, reliability, availability, security, performance, and maintainability. • Hands-on experience using AI tools for software development, prototyping, and research, with familiarity integrating AI-powered services into software products. • Excellent communication skills and the ability to clearly communicate architectural decisions to both technical and non-technical stakeholders. • Excellent written and verbal communication skills in English. Advantages • Experience with Node.js, C#, or similar modern backend technologies. • Experience with Kubernetes and containerized cloud environments. • Familiarity with Generative AI, Large Language Models (LLMs), Speech-to-Text, Text-to-Speech, or Conversational AI platforms. • Knowledge of SIP, VoIP, telephony, or real-time communication systems. • Experience with Contact Center, Unified Communications, Customer Experience (CX), or Microsoft Teams solutions. • Experience with multi-tenant enterprise SaaS platforms.