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See who you know at ZygDescription ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We're looking for a Creative Strategist to join a fast-moving performance creative team. This is not a traditional marketing role. You will be the sole creative owner of a brand we are scaling from $10K to 9 figures. Fast. You will own the ideation, scripting, and briefing of paid ads, and you'll be expected to think about ads all day, every day and beyond that, how to grow this brand by any means necessary. This is a ground-floor seat on a startup with serious growth ambitions. If you're the kind of person who wants to point at something and say "I built that" this is your role. What you'll do • Own the entire creative output of the brand end to end • Research, ideate, and write high-converting ad scripts and creator briefs • Analyze ad account data and translate performance into new creative angles • Stay ahead of trends across TikTok, Instagram, and the broader organic feed • Collaborate with editors, creators, and media buyers to bring concepts to life Requirements • Minimum 5 years of experience in a DTC growth company with proven results • Proven experience managing a creative team of editors, creators, and inhouse talent • Strong copywriting instincts and experience in writing direct response creative • Obsession with advertising, messaging, and what makes people stop scrolling • AI fluency, you use Claude, ChatGPT, you probably have your own workflows • A pulse on what's actually working in ad accounts right now • Someone who thrives with ownership, moves fast, and wants to build something big To apply: Send your portfolio + 3 ads you wish you made to
Description ZYG is an AI-native e-commerce operating system. As a Creator Partnerships Manager on our Creator/Influencer growth team, you’ll source and manage creator partnerships across our brands. You’ll own the day-to-day coordination that keeps creator programs scaling smoothly and content flowing consistently. This is a high-execution role and a great entry point for someone who is organized, creator-obsessed, and ready to take ownership of a real function. What you'll do • Source and vet creators across niches and brand verticals through organic discovery, creator platforms, and smart, automated workflows • Manage the full creator journey from first touch to final asset: outreach, briefs, contracts, timelines, content reviews, and revisions • Keep campaign trackers, creator databases, and content libraries organized and up to date • Partner with internal teams (paid media, brand, account management) to make sure content is delivered on time and to spec • Run gifting, affiliate, and paid UGC programs side by side across multiple brands • Spot performance patterns, content quality issues, and creator feedback, and share insights with the broader team • Help build and refine SOPs that make our creator workflows repeatable as the program scales Requirements What We’re Looking For • 2+ years of experience in influencer marketing, creator partnerships, social media, or a related field • Strong project management instincts: you track the details and follow up without being asked • Ability to juggle multiple workstreams across different brands and campaigns • Solid understanding of UGC formats, platform nuances (TikTok, Instagram Reels, YouTube Shorts), and what makes content convert • Clear, warm communication: you’ll be the day-to-day point of contact for our creators and a trusted partner to our internal teams Advantages Nice to Have • Experience with creator or influencer platforms • Familiarity with affiliate programs and tools • Exposure to paid media workflows and how UGC feeds performance creative • Experience coordinating across multiple brands or product categories • Genuine affinity for automation, productivity tools, and workflow optimization, and a curiosity about how AI can make creator programs run smarter
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We're looking for a DevOps Engineer to join a fast-moving, AI-native engineering team. This is not a traditional ops role. A large share of our code is written and shipped by AI agents. The platform underneath them has to keep up. You'll be expected to help our dev teams ship, debug, and monitor fast, using AI wherever it fits. This is a ground-floor seat on a startup with serious growth ambitions. If you want to build the platform that lets a team of humans and agents ship at machine speed, this is your role What you'll do • Run CI/CD end to end: GitHub Actions, Bazel builds, and Argo CD deploys. Make them faster, greener, and safe for agents to trigger unattended • Build and maintain the infrastructure as code behind the platform on GCP with Terragrunt and OpenTofu: GKE, VPC networking, IAM, Secret Manager, Cloud SQL • Run the data platform: Cloud Composer (Airflow), dbt, and the BigQuery layer the business reports on. Keep pipelines on schedule, cheap, and trustworthy • Keep production observable: Datadog and Grafana, alerts people trust, error tracking that points at the real fault • Put AI to work on ops: extend the agent-driven alert triage, wire Claude Code into pipelines, automate the toil you'd otherwise do by hand • Work with backend and data engineers to make services and pipelines resilient, observable, and easy to deploy Requirements • Minimum 4 years of hands-on DevOps/SRE experience • Kubernetes in production: you've deployed it, upgraded it, and debugged networking on it • GCP: GKE, Cloud SQL, BigQuery, Secret Manager, IAM, VPC networking • Infrastructure as code with Terragrunt and OpenTofu (Terraform experience counts) • CI/CD depth: good knowledge of GitHub Actions, and GitOps on Kubernetes with Argo CD, Flux, or equivalent • DataOps: Airflow, dbt, and a warehouse like BigQuery. You've operated pipelines in production, not only written them • Monitoring and alerting with Datadog, Grafana, or similar • Comfortable scripting and reading code in Go, Python, or TypeScript • A pulse on what's actually breaking in production right now • Someone who thrives with responsibility, moves fast, and wants to build something big Nice to have • Bazel: you've managed the build of a big monorepo • Crossplane • Istio or another service mesh in production • Temporal or another durable workflow engine • Helm chart authoring and Kubernetes operators • Supply-chain security tooling: Trivy, gitleaks, SBOM
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a Senior Backend Engineer to architect the high-performance backbone of ZyG. You will build the Agentic Architecture- the distributed systems, task-orchestration layers, and real-time execution environments that allow AI agents to perceive the market and act autonomously What you'll do • Architect Agentic Service Infrastructure: Design and scale the high-concurrency backend services and distributed systems that power our AI agents' real-time decision-making. • Build the RAG & Execution Engine: Engineer the backend services for vector search, context-aware retrieval, and the "memory" layers required for agentic workflows. • Develop High-Performance Extraction Systems: Build resilient, distributed crawling and scraping services that function as the "sensory" input for our engine. • System Orchestration: Manage the integration of LLMs and predictive models into the core product API, ensuring low-latency execution and high system reliability. • Define Engineering Excellence: Establish backend architectural patterns, coding standards, and service-oriented best practices for the entire engineering team. Requirements • 8+ years of experience: Deep expertise in Backend Engineering with a software-first approach to complex systems. • AI-Native Workflow: You have a significant advantage if you leverage modern, agentic development environments like Claude Code to accelerate system design and iteration. • The Tech Stack: Strong proficiency in building scalable services. While we value architectural skill over specific syntax, experience with Go (Golang) and GCP (BigQuery/Cloud Run/Postgres) is a major "force multiplier" for our stack. • Agentic Systems Knowledge: Familiarity with the infrastructure needed for LLMs, Vector Databases, and RAG-based application logic. • Architectural Ownership: You excel at taking a high-level business need and designing the full-stack service architecture required to solve it.
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a hands-on Amazon practitioner with strong growth potential to own a portfolio of brand accounts end to end - advertising, listings, launches, creative direction and the client relationship. This role sits at the intersection of Amazon performance, brand marketing and operations. You bring solid Amazon experience and the drive to go deeper: you get into the campaigns and the reports yourself, learn fast, and decide what happens next based on the data. What you'll do • Account Ownership: Own revenue, profitability, strategy and the weekly client relationship for a portfolio of Amazon accounts. • Amazon Advertising: Plan, build and hands-on optimize SP, SB and SD campaigns against ACOS / TACOS targets - bids, budgets, placements, harvesting, negation and architecture. • Diagnostics & Action Plans: Read Amazon's reports in depth, diagnose why sales moved, and turn it into a clear weekly action plan. • Listings & Brand Store: Own product-page optimization and SEO, A+ content, Brand Store and Virtual Bundles. • Creative Direction: Review product pages and creative critically, brief designers on what to fix and why, and QA the output. • Launches & Catalog: Lead new product launches from listing upload to ranking, and run deals and promotions around key events. • Brand Alignment: Connect Amazon to the brand's wider eCommerce strategy - positioning, DTC funnel, pricing and promotional calendar. • Operations & Brand Protection: Oversee inventory planning and FBA shipments with our logistics team; protect account health, the Buy Box, Brand Registry and reviews. • VA Management: Work with our VAs on your accounts - assign, prioritize and QA their execution. Requirements • Experience: 3–5 years of hands-on Amazon experience managing brand accounts and meaningful ad budgets ($1M+ annual ad spend as a reference point), agency-side or brand-side, facing the client directly. • PPC: Hands-on optimization of SP, SB and SD campaigns; solid command of architecture, bidding, harvesting, negation and ACOS / TACOS economics, and the appetite to master it. • Report & KPI Depth: Fluent in Amazon advertising reports (Search Term, Targeting, Placement), Business Reports, Brand Analytics, SQP and Repeat Purchase Behavior, and in the funnel KPIs behind them - CTR, CVR, sessions, Buy Box %, organic vs paid. • Attribution & AMC: Good understanding of Amazon attribution - 7-day SP vs 14-day SB/SD windows, ACOS vs TACOS when PPC drives organic lift - and familiarity with what Amazon Marketing Cloud can answer (path to conversion, ad-type overlap, New-to-Brand). • AI-Driven: AI is a daily working tool for you: you spot a repetitive process - a weekly report, a bulk file, a listing audit - and build an AI workflow for it, so your time goes to strategy and growth; and you know when the machine is wrong. • Creative Mind: You give precise notes on a product page - what's missing from the main image, which gallery slide isn't earning its place, where the A+ loses the shopper - tied to CTR and CVR, and lead designers with a brief, not taste alone. • Marketing Understanding: You think like an online marketer, not only a channel operator: the full funnel - awareness, consideration, purchase, repeat, scale - how each stage is driven and measured on Amazon, and how Amazon fits the brand's wider DTC marketing. • Launch & Catalog Experience: Comfortable in Seller Central; you have launched products, uploaded listings via flat files, optimized pages for SEO and worked on a Brand Store; strong Excel, Helium 10 and Sellerboard or equivalents. • Independent & Growth-Minded: You take decisions and close loops without waiting for direction; you learn fast and want to grow with the role; sales mindset, out-of-the-box thinking, strong team player. Business-level English; the team works in Hebrew. Advantages • Amazon DSP & AMC Hands-on: Running DSP campaigns and writing AMC queries. • Influencers & Affiliates: Amazon Creator Connections, influencer and affiliate programs for Amazon. • Off-Amazon Paid Media: Google Ads, Meta and TikTok advertising and how they drive Amazon traffic. • TikTok Shop: Hands-on management of a TikTok Shop. • Beauty / Wellness Background: You know how these categories sell on Amazon. • Walmart & International: Walmart Marketplace / Walmart Connect, Amazon EU or other regions. • Basic SQL.
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a high-caliber Brand Revenue & Strategy Manager to work across a portfolio of DTC brands. This role sits at the intersection of brand strategy, growth, P&L, and partner management. You will analyze each brand as a complete business, identify its most important opportunities and constraints, and help shape the strategy required to scale it profitably. You will work with teams across performance marketing, creative, CRO, retention, operations, and finance, while helping our brand partners understand their performance, financial results, and strategic priorities. What you'll do • Brand Strategy: Define positioning, target audiences, product priorities, pricing, offers, and growth plans. • Revenue and P&L Analysis: Analyze revenue, margins, acquisition costs, retention, inventory, and contribution profit to identify opportunities and risks. • Commercial Diagnosis: Determine whether a brand’s primary constraint relates to its product, positioning, creative, media, funnel, pricing, retention, inventory, or unit economics. • Partner Management: Build strong relationships with brand owners, align on priorities, and work on product development and improvements, inventory costs, forecasts, and payouts. • Growth Planning: Translate business objectives into priorities across acquisition, creative, CRO, retention, merchandising, and operations. • Pricing and Monetization: Develop and evaluate pricing, bundles, promotions, subscriptions, upsells, and shipping thresholds. • Forecasting: Build scenarios connecting media spend, CAC, conversion, AOV, repeat revenue, inventory requirements, and profitability. • Business Reviews: Prepare clear internal and partner-facing reviews covering results, insights, risks, and recommended actions. • Product Feedback: Translate commercial insights into feedback that helps improve ZyG’s platform, agents, and workflows. Requirements • 3–6 Years of Relevant Experience: Background in DTC eCommerce, brand strategy, revenue management, growth strategy, consulting, or performance marketing. • Strong DTC Business Acumen: Deep understanding of how product, positioning, pricing, acquisition, creative, CRO, retention, operations, and inventory drive profitable growth. • Financial and Analytical Strength: Ability to analyze P&Ls, unit economics, margins, forecasts, cohort revenue, CAC and LTV. • Paid Media and CRO Fluency: Strong understanding of Meta and Google economics, attribution, creative performance, Shopify funnels, landing pages, checkout flows, and conversion testing. • Pricing and Business-Model Knowledge: Ability to evaluate pricing, bundles, subscriptions, promotions, and upsells based on customer behavior and unit economics. • Data Proficiency: Advanced data skills and confidence working with dashboards, financial models, forecasts, and cohort data. • Partner-Facing Communication: Ability to explain complex commercial and financial information clearly to founders and business owners. • Strategic Judgment: Ability to identify the root cause behind performance and prioritize the initiatives most likely to improve the overall business. • Structured Execution: Strong organization, documentation, project management, and follow-through across multiple brands. Advantages • D2C & Shopify Mastery: You know the e-commerce ecosystem inside out, including Performance marketing, CRO, app integrations, and purchase-funnel psychology.. • Data power user: Great ability to model business potential, deep proficiency in using AI tools and configuring automated workflows to multiply your own output and manage high-volume launches. • - Previous responsibility for a brand, category, or business-unit P&L • - Experience with Shopify and/or other D2C platforms • - Understanding of inventory planning, landed costs, cash flow, and working capital • - Experience launching or scaling consumer brands in the US • - Strong proficiency with AI tools and automated analytical workflows
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We're looking for a Customer Support Communications Manager to own the content and training that keep our support organization sharp across every brand we work with. You'll be the person who makes sure that no matter which brand a customer reaches out to, or which rep answers, the answer is accurate and on-voice - and that new reps get there quickly and stay sharp over time. What you'll do • Knowledge bases: Build and maintain accurate, easy-to-navigate knowledge bases for each partner brand, keeping content current as products, policies, and promotions change. • Help Centers: Own the customer-facing Help Centers end to end - structure, content, search performance, and the overall self-serve experience, tailored to each brand's voice. • Macros: Write, organize, and continuously refine support macros so reps can resolve common issues quickly and consistently, without sounding robotic. • Internal communications: Keep the support team informed on policy changes, product launches, known issues, and process updates - through clear, timely internal updates and a well-organized internal knowledge hub. • Rep training: Design and run onboarding training for new support reps, plus ongoing training/certification as processes, tools, and brands evolve. • Quality & consistency: Regularly audit tickets, macros, and Help Center content for accuracy, tone, and consistency across brands; close the loop with reps and stakeholders when gaps are found. • Cross-functional alignment: Partner with Product, Marketing, and Operations to make sure support content reflects the latest brand messaging, policies, and launches. • Metrics & reporting: Track how documentation and training impact support quality (CSAT, first-contact resolution, ticket handle time, escalation rates) and use that data to prioritize what to fix or build next. Requirements • 2+ years in a customer support enablement, or support communications role - ideally supporting more than one brand, product line, or business unit at once. • Excellent English written communication skills, with the ability to adapt tone and voice across different brands. • Proven experience building and maintaining knowledge bases, Help Centers, or macro libraries (e.g., Zendesk, Intercom, Gorgias, or similar). • Experience designing and delivering onboarding and ongoing training programs for support teams. • Comfortable working with support metrics (CSAT, FRT, resolution time) to identify gaps and prioritize work. • Able to juggle multiple brands, launches, and deadlines without dropping details. • A clear, structured thinker who is direct and actionable, and can turn ambiguous situations into simple, usable guidance for a team. • Fluent in English (Hebrew a plus, given our Tel Aviv base). Nice to Have • Experience in DTC/eCommerce or a multi-brand/agency-style environment. • Familiarity with AI-powered support tools (chatbots, AI-assisted macros, auto-suggested responses). • Experience working in a fast-moving startup environment. What We Offer • The chance to shape support operations and culture at an early-stage, well-funded startup from the ground up. • Direct exposure to a portfolio of fast-growing DTC brands, not just one. • • A collaborative, fast-paced team building genuinely novel AI-driven infrastructure for eCommerce.
Description ZyG is revolutionizing eCommerce with the first Agentic Operating System for eCom scale. This end-to-end platform helps product inventors and entrepreneurs turn their products into successful Direct-to-Consumer businesses, addressing the three key challenges of eCom scale: poor product bets, lack of scale infrastructure, and the need for often-complex financing. With a connected system of AI Agents built on a unified data infrastructure, the OS analyzes scale-market fit, replaces the fragmented tools, agencies, and manual workflows that typically power eCom growth, and offers the financing needed for DTC scale. The Role We are looking for a CRO Manager to take ownership of ZyG's conversion and funnel optimization across both hands-on execution and strategic design. In this role, you will run and lead optimization initiatives, owning the full funnel end-to-end - from landing pages to purchase and growth - while also defining how optimization should be structured and scaled across brands. What you'll do • Own and optimize conversion across the full funnel (landing page to purchase), driving CVR, subscription opt-ins, and expansion (upsell/cross-sell). • Close the loop between creative, audience, and performance to the funnel - match the right creative, messaging, and offers to the right audience and funnel stage. • Optimize for economics, not just conversion - balancing immediate CVR with LTV and CAC payback, and weighing acquisition against long-term retention. • Lead experimentation, moving from ad-hoc testing to repeatable, systematic learning loops. • Build reusable optimization systems that scale across all current and future brands. • Translate brand learnings into structured, AI-ready inputs that power automated variant generation and personalization. • Take ownership of CRO KPIs, analyze performance, translate insights into continuous improvements, and communicate results clearly to leadership. • Work closely with Engineering, Data, and cross-functional teams (performance, creative, lifecycle, partnerships) to align and scale growth. Requirements • 5+ years of hands-on experience in CRO and funnel optimization, with deep experience in the D2C e-commerce space. • Analytical and data-driven, with a strong grasp of unit economics and the tradeoffs between CVR and LTV. • Strategic mindset with experience building systems, not just executing playbooks. • Experience defining KPIs and driving performance against them (not just working toward predefined goals). • A systems thinker who prefers building platforms and reusable frameworks over one-off fixes, and knows how to make work compound across multiple brands. • A self-starter comfortable operating at the intersection of execution and architecture, working closely with Product, Data, Engineering, and Creative.
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