Yotpo

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Your Mission at Yotpo As a member of the Office of the CTO, your mission is to make every engineer at Yotpo 10x more effective. You will be a central driver in reimagining our Software Development Lifecycle (SDLC), building the intelligent platforms, automated golden paths, and AI-powered tools that will fundamentally change how we build software. This is a rare opportunity to have a massive, force-multiplying impact on our entire R&D & Product organizations, building the systems that enable hundreds of engineers to innovate faster and deliver with exceptional quality. The role is based in our Tel Aviv office. Key Responsibilities • Shape the Software Factory: Act as a key thought leader in shaping Yotpo's Software Factory — the agentic workflows and loops that carry work from idea to production. You will research, prototype, and build the agents, harnesses, and tools behind them, and define the governance, controls, and standards that keep the factory predictable and safe at scale. • Build the Platform Beneath It: The factory only runs on solid foundations, and the Office of the CTO owns them. You will take a hands-on role in building and scaling the shared infrastructure every agentic workflow depends on — our AI gateway, shared memory and context graphs, guardrails, and the golden paths that abstract this complexity away from the teams using it. • Make Quality Automatic: Turn those standards into enforcement — automated gates in our CI/CD pipelines, evaluations and guardrails for agent-generated work, and the telemetry that tells us whether the factory is actually producing better outcomes. Quality, testing, security, and reliability become the default, not the exception. • Drive Adoption & Foster Community: Champion the tools you build. You will create documentation, lead workshops, and act as an internal advocate for your users, turning their feedback into the next iteration. You will also mentor and guide builders across R&D and product — in Tel Aviv and across our global sites — helping to foster our AI-native culture. • Cultivate Engineering Excellence: Raise the bar for how we build. You will set and evolve the technical standards, review practices, and architectural principles that define what "good" looks like at Yotpo, and hold the line on craft as AI accelerates everything around it. What You Bring: Mindset, Experience & Qualifications We are looking for a "Swiss Army knife" — a passionate, high-impact engineer who thrives on solving complex challenges and building leveraged solutions. Your Mindset & How You Work • You Have a Builder's Mentality & Deep Ownership: You have a deep-seated need to build and fix things. You don't just identify problems; you roll up your sleeves, take full ownership of the outcome, and follow through until you see a measurable impact. • You are Customer-Obsessed: You are driven to understand the developer's workflow, identify their friction points, and build tools they love. A sloppy process or a broken tool genuinely bothers you because you know it impacts your customer. • You are a Collaborative, Low-Ego Influencer: You thrive on partnership. You know how to influence decisions and bring people along with you, working across teams to drive change with humility and a focus on the shared goal. • You are a Self-Starter Who Drives Change: You don't wait to be asked. You proactively identify opportunities, start initiatives, and drive them end-to-end. You see change as an opportunity and push forward despite ambiguity. Your Experience & Qualifications • Experience & Leadership: 10+ years of software engineering experience, with a proven track record in a Staff, Principal, or architectural leadership role. You have strong architectural depth and experience shaping the technical direction of complex, cross-team projects. • Agentic Engineering & AI Workflows: You have hands-on experience researching, architecting, and building agentic workflows, autonomous systems, and AI-driven development loops. You are fluent in leveraging modern agentic platforms and developer tooling to drive full-stack engineering automation. • Systems Architecture & Design: Deep expertise in designing distributed, composable, and extensible systems. You have a strong understanding of modern development stacks, cloud-native patterns, microservices, and event-driven architectures. • Full-Stack Technical Skills: Strong hands-on skills with backend systems (e.g., Java, Node.js, Python, Go) and familiarity with frontend frameworks (e.g., React). You are comfortable and effective across the stack. • Strategic Communication: Exceptional communication and analytical skills, with the ability to distill complexity and influence technical and non-technical stakeholders. Fluent English (written and spoken) for working with our global R&D sites. • Academic Foundation: Academic degree in Computer Science or equivalent practical experience. Nice to Have • Prior experience in a CTO Office, advanced R&D, or a platform engineering team focused on developer experience. • Background in data science or working on data-science-centric projects. • Technical publications, open-source contributions, or speaking engagements. • Experience engaging directly with customers or working on products in enterprise SAAS environments. We're building the engine that will power the future of Yotpo. If you are a passionate builder who wants to be at the forefront of the AI-native transformation, we would love to hear from you. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We’re looking for an experienced Product Designer to join our Discover team. In this role, you’ll lead end-to-end design for complex B2B2C eCommerce products, embrace AI-native workflows, and shape user experiences that help drive product strategy. With teams spread across the globe - from the US and Canada to the UK, Israel, Bulgaria, and Australia - we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry. Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry. As part of our Discover Product team, you’ll play a pivotal role in shaping the future of our discovery experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that integrate AI behaviors, leverage AI-native workflows, and deliver real value. What you'll do • Lead end-to-end product design for complex B2B2C experiences in the Discover domain, from problem definition through execution. • Work as part of a true product trio with a PM and Tech Lead, shaping product strategy, priorities, and solutions together. • Design AI behaviors and leverage AI-native processes to build scalable, intelligent user experiences. • Prototype rapidly in code with AI tools (Claude Code, Cursor or similar) to test ideas in days. • Apply strong user empathy, design thinking, and data-informed insights to solve complex problems. • Turn complex data into views marketers can act on and share with their leadership. • Make clear, reversible decisions fast, document the reasoning, and drive them through to execution. What you'll bring Design craft & AI-native process: Strong portfolio showcasing end-to-end product design, UX/UI excellence, and experience designing AI behaviors or using AI-native workflows and Git-based developer integration to prototype and iterate quickly. Experience: 5+ years of experience designing digital products in fast-paced B2B2C or B2B SaaS environments. Experience in eCommerce is highly preferred. Collaboration: Proven track record partnering closely with Product Managers and Engineering leads to balance user needs, technical constraints, and business goals. Mindset: Proactive, curious, and comfortable with ambiguity. Able to step into a maternity leave coverage role and quickly gain momentum while taking full ownership of project streams. Communication: Astute communicator and storyteller who can clearly articulate design decisions and the strategic thinking behind AI-driven experiences. Tools: Expert in Figma, Git workflows, and comfortable working with modern AI-assisted design, research, and prototyping tools. If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you. Help us be the best version of Yotpo by building something great together! #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As a Software Engineer, you are a core partner in the product team, shaping not just how we build, but what we build. Your mission is to solve meaningful customer problems, turn ideas into production-ready software, and leverage modern AI-native development practices to amplify your impact as an engineer. You will join a culture of radical end-to-end ownership, where teams deploy to production dozens of times a day. Leveraging a modern technology stack alongside AI-powered development tools, you will build, experiment, and iterate quickly—turning complex technical challenges into products that deliver real customer value. Key Responsibilities AI-Native Software Development: AI is part of how we build software. You will leverage modern AI tools and agentic workflows as part of your daily development process to accelerate implementation, improve code quality, automate repetitive work, and explore technical solutions faster—while applying strong engineering judgment every step of the way. Builder Mentality: You don't wait for perfect specifications. You take ideas, challenge assumptions, build prototypes when needed, iterate quickly, and turn ambiguous problems into elegant, production-ready solutions. End-to-End Ownership: Own your features from idea to production. You build it, you ship it, you monitor it, and continuously improve it—taking full ownership of both customer impact and technical quality. Product Partnership: Partner closely with Product Managers, Designers, and fellow engineers throughout discovery and delivery. Your technical insights will help shape product decisions before a single line of code is written. What You Bring Your Mindset A Builder at Heart: You love creating new things, experimenting with ideas, and turning ambiguity into working software. You proactively identify opportunities, take initiative, and enjoy solving problems that don't come with a predefined solution. Product Partner: You care as much about the "Why" (Business Value) as the "How" (Implementation). You understand customer problems, challenge assumptions, and make thoughtful technical decisions that maximize impact. AI-Native Engineer: You view AI as a fundamental part of modern software development. You know how to combine AI-powered tools with strong engineering fundamentals to build better software, faster. Your Experience & Qualifications Must Haves • 5+ years of software development experience building production-grade software. • Strong experience with modern backend and/or frontend technologies in large-scale production environments. • Proven track record of owning features or services from design through production. • Demonstrated ability to leverage AI-powered development tools (such as Cursor, GitHub Copilot, Claude Code, or similar) as part of your daily engineering workflow. • Strong software engineering fundamentals, including system design, testing, code reviews, and CI/CD. • Experience working closely with Product, Design, and Engineering teams in fast-paced, collaborative environments. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we're on a mission to help brands deepen their relationships with customers through data-driven experiences, AI-powered solutions, and world-class commerce technology. As we continue to scale, data plays a critical role in powering our products, enabling smarter decisions, and driving operational excellence across the company. We're looking for a Director of Data to lead our evolving Data organization. This is a unique opportunity for an experienced technical leader who thrives at the intersection of leadership and execution. In this role, you'll shape the future of Yotpo's data platform and infrastructure while remaining closely connected to the technology, architecture, and innovation that drive our business forward. Why Join Us • Lead a strategically important Data organization during a transformative phase of growth and evolution. • Shape the technical vision, operating model, and future direction of Data Engineering and Data Infrastructure at Yotpo. • Work hands-on with modern data technologies, AI-driven workflows, and emerging platforms while operating at a senior leadership level. • Influence critical company-wide initiatives and partner closely with leaders across R&D, Product, Finance, Support, and GTM. • Join a culture that values ownership, technical excellence, continuous learning, and meaningful impact. Key Responsibilities • Lead Yotpo's Data organization in its next phase, driving a lean, high-performing, and highly technical operating model. • Own the technical vision, architecture, and execution across Data Engineering and Data Infrastructure. • Directly manage and mentor a multidisciplinary team, fostering growth, accountability, and engineering excellence. • Provide strong hands-on technical leadership, guiding architectural decisions, reviewing designs, and driving execution on critical initiatives. • Partner with stakeholders across the organization to deliver scalable data products and platforms that support business and product needs. • Drive modernization of Yotpo's data ecosystem, balancing proven data technologies with emerging approaches in AI, automation, and modern data platforms. • Lead strategic initiatives involving critical infrastructure, platforms, and investments, ensuring scalability, reliability, and operational efficiency. • Champion best practices in data engineering, platform reliability, observability, and operational excellence. Required Skills • 8+ years of experience in Data Engineering, Data Platform, Data Infrastructure, or related technical domains. • 3+ years of engineering leadership experience, including direct people management and ownership of strategic technical initiatives. • Strong hands-on expertise designing, building, and operating large-scale data platforms and distributed systems. • Deep understanding of modern data architectures, including data warehouses, data lakes, data pipelines, orchestration frameworks, and cloud-based platforms. • Proven ability to lead technical direction while remaining actively involved in architecture and implementation discussions. • Experience managing multidisciplinary engineering teams across Data Engineering, Infrastructure, Platform Engineering, or related functions. • Strong stakeholder management and communication skills, with experience partnering across technical and business organizations. • Demonstrated ability to drive cross-functional initiatives and influence outcomes in complex environments. • A passion for innovation and continuous learning, with a strong interest in AI, automation, and the future of data platforms. Preferred Qualifications (Nice to Have) • Experience leveraging AI, GenAI, LLM-based tools, or AI-assisted development workflows in engineering organizations. • Experience leading organizational or operational transformations within data teams. • Background in high-growth B2B SaaS companies. • Hands-on experience with technologies such as Snowflake, Databricks, Airflow, Kafka, dbt, or similar modern data tools. • Familiarity with DataOps, platform engineering, infrastructure automation, and observability practices. • Experience supporting business domains such as Finance, Customer Support, Revenue Operations, GTM, or Business Intelligence. • Strong understanding of emerging trends in AI-native engineering and next-generation data platforms. At Yotpo, we're committed to building diverse teams and creating an inclusive environment where everyone can do their best work. We encourage candidates from all backgrounds and experiences to apply. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the role We are looking for a Senior Product Manager to join Yotpo and help build the next generation of our UGC (User-Generated Content) platform, powered by AI. This role focuses on creating AI-driven capabilities on top of Yotpo’s core products — enabling brands to better collect, understand, and activate customer content such as reviews, ratings, and visual UGC. You will work in a strong product trio with design and engineering to discover, validate, and deliver solutions that create real value for customers and drive measurable business impact. This is a unique opportunity to shape how AI transforms customer content into actionable insights and growth engines for e-commerce brands. What you’ll do • Partner closely with engineering and product design in a product trio to discover and deliver impactful solutions • Lead continuous discovery with customers, prospects, and internal stakeholders • Define problems worth solving at the intersection of UGC, AI, and e-commerce • Translate customer and business needs into clear product direction and priorities • Drive fast iteration cycles from discovery to delivery and learning • Use qualitative and quantitative insights to inform decisions and measure outcomes • Work closely with GTM, sales, and customer success to ensure strong product adoption and feedback loops • Become a domain expert in UGC, customer behavior, and AI-driven product capabilities Requirements • 5–7 years of product management experience in SaaS companies • Proven experience working in empowered product teams • Strong product discovery and delivery skills • Experience building or contributing to customer-facing products • Experience building 0→1 products • Excellent collaboration skills with engineering, design, and GTM teams • Strong analytical thinking and outcome-oriented mindset • Ability to operate in fast-moving, ambiguous environments Strong advantage • Experience building AI / LLM-based products or features • Experience working with data-rich products or recommendation / insight systems • Background in UGC, reviews, or customer engagement products • Experience in e-commerce or marketing technology • Technical fluency and ability to work closely with engineering Why join Yotpo You’ll join a fast-moving team building AI capabilities at the core of Yotpo’s UGC platform. This is an opportunity to shape how brands turn customer content into intelligent, automated, and scalable growth engines — from insight generation to content optimization and activation. You’ll work in an empowered product environment, collaborate with leading e-commerce brands, and build products that sit at the heart of Yotpo’s strategy. #LI-Hybrid

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the Role We're looking for a Senior Talent Acquisition Partner to join our team in Tel Aviv. Recruiting here is changing as fast as the business is. Teams shift, technology shifts, AI is changing how work gets done — and some of the roles we hire for today will look different a year from now. That's what makes this interesting: going beyond the brief to understand the real problem behind a hire, reading the market, questioning our own assumptions, and sometimes writing the profile for a role that doesn't have a precedent yet. You'll get broad business context, direct access to leaders, and real freedom to shape how you work. You'll recruit across functions, seniority levels and geographies — from individual contributors to senior leadership, in Israel and globally. AI is becoming part of how we recruit day to day — mapping markets faster, automating sourcing, helping hiring managers run sharper interviews. We try things, keep what works, and build the next version with the team. What You'll Do • Own hiring end to end — from the business question to the signed offer. Work with hiring managers to define what they actually need, shape the profile, source, assess, and close. • Partner with the business. Get close to leaders' world, understand it well enough to have a point of view, and help shape the answer alongside them. • Recruit anything, anywhere: Product, Engineering, GTM, G&A, leadership, or a profile we've never hired before — in Israel, the US, Europe or a new market. Figuring out a market fast is the skill that counts here. • Go deep on assessment. Look past titles, keywords and rehearsed answers to find real evidence of what makes someone great in a specific context. • Use AI constantly — to research, map markets, source, prepare, and spot patterns. Build the tools and workflows that make the team sharper. • Build what's missing. Candidate experience, employer brand, interviewer training, sourcing infrastructure — if you see a gap, you have room to close it. • Read the market as data. Use conversations, funnel numbers and signals to sharpen a profile, and sometimes redirect a search entirely. • Play for the team. Own a complex leadership search one week, jump into someone else's sourcing push the next. The team's outcome is what counts. You'll Love This Role If... You're a strong recruiter who's never treated the job as a checklist. You want to know the business behind every role — why it exists, what success looks like, what could make someone unexpectedly great at it. You like forming your own view, testing it, and adjusting when you're wrong. AI excites you because of what you can build with it — new workflows, new tools, faster ways to work. And you're generous with what you know: glad to help, jump in, and get better because the people around you are good. What You'll Bring • 5+ years of hands-on, full-cycle recruiting, ideally at a fast-moving tech company • Experience across functions and seniority levels, with a strong technical recruiting foundation • Strong sourcing, interviewing and assessment skills • A track record of real partnership with hiring managers and senior leaders • Experience in global markets, or the speed to learn a new one fast • Hands-on use of AI in your work — tell us what you've built, automated or changed because of it • Strong written and spoken English • Curiosity, ownership, and a builder's instinct If this reads like how you want to work — even if you haven't done every part of it yet — we'd love to talk. #LI-Hybrid