Semperis

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. We are seeking an experienced Senior C++ Software Engineer with strong system-level programming expertise and advanced troubleshooting capabilities. The ideal candidate will have a deep knowledge of Windows internals and be passionate about solving complex technical challenges. Key Responsibilities: • Design and implement high-performance C++ applications while maintaining code quality and system stability • Perform advanced crash dump analysis and BSOD investigations • Develop and maintain secure authentication implementations using Windows security protocols • Collaborate with cross-functional teams to diagnose and resolve critical technical issues Mentor junior developers in system-level programming and troubleshooting methodologies Required Qualifications: • Bachelor's degree in Computer Science, Software Engineering, or related field • 5+ years of professional experience in C++ development with demonstrated senior-level expertise • Expert-level knowledge of Windows internals and system architecture • Advanced proficiency in WinDbg for crash dump analysis, including: • Strong understanding of x64 architecture • Extensive experience with WIN32 API • Ability to analyze and resolve BSOD issues • Deep knowledge of Windows Authentication Architecture: • SSPI • Kerberos protocol implementation • LDAP protocol and directory services • Extensive experience with: • RPC • DCOM • Strong understanding of memory management, thread synchronization, and system resource optimization #LI-TI1 Why Join Semperis? You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you. **Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. Semperis is looking for a hands-on Senior Security Operations Engineer who wants to do more than monitor alerts and hand off tickets. In this role, you will have the rare opportunity to identify security problems, understand their root causes, and work directly with the teams responsible for fixing them. You will strengthen Semperis’ threat detection, incident response, vulnerability management, and cloud security operations through a combination of investigation, engineering, and automation. You will design and tune detections, lead investigations and response efforts, prioritize and route vulnerabilities and CSPM/CWP findings, improve security telemetry, and build capabilities that reduce manual effort and help the organization respond faster. This is an engineering-focused SecOps role- not a traditional alert-monitoring position. You will be expected to turn operational insights into durable improvements: better detections, stronger controls, cleaner telemetry, streamlined workflows, and measurable risk reduction. You will work closely with Cloud Security, Identity and IT, AppSec, Product Engineering, Platform Engineering, GRC, and service owners to secure Semperis’ corporate and cloud environments. You will also help shape how Semperis secures AI-enabled tools, agents, and automation as they become part of the way we work. If you enjoy moving from signal to solution—and want the autonomy and cross-functional access to make security improvements stick—this role is built for you. What You Will Do Threat Detection and Incident Response • Operate and improve SIEM, EDR, cloud, identity, email, and security monitoring capabilities. • Develop and tune detection rules, analytics, dashboards, alert routing, and investigation playbooks. • Investigate security alerts and incidents, including scoping, evidence collection, containment, remediation coordination, and recovery tracking. • Support high-severity incident response and contribute to post-incident improvements. Vulnerability and Cloud Security Operations • Lead SecOps triage of vulnerability, exposure, endpoint patching, and CSPM/CWP findings across endpoints, third-party applications, cloud environments, and other technology assets. • Validate findings, assess risk using business and technical context, assign ownership, establish remediation priorities, track patching and other corrective actions, manage exceptions, and verify closure. • Partner with Cloud Security on posture-management rules, alert tuning, cloud logging, and recurring misconfiguration analysis. • Define monitoring and detection requirements for new cloud services, SaaS capabilities, and significant architecture changes. • Monitor privileged activity, develop detections for risky identity, endpoint, and cloud administration behavior, and support endpoint-hardening efforts focused on least privilege, reduce local-administrator access, and secure configuration. Automation, Metrics, and Engineering • Build scripts, integrations, workflows, and playbooks that improve triage, enrichment, notification, containment, remediation tracking, and reporting. • Monitor log-source and connector health and improve telemetry coverage across cloud, identity, endpoint, SaaS, and network sources. • Maintain metrics covering MTTD, MTTR, alert quality, incident trends, detection coverage, vulnerability risk, CSPM/CWP exposure, and remediation performance. • Maintain clear runbooks, technical documentation, and operational records. AI Security, Guardrails, and Monitoring • Assess AI tools, agents, plugins, and MCP integrations for data access, identity, execution, retention, and supply chain risk. • Design and operate guardrails for least-privilege identities, read-only-by-default connectors, sandboxed execution, network-egress restrictions, and human approval before irreversible actions. • Monitor prompts, retrieved content, model outputs, tool calls, agent actions, and administrative changes for prompt injection, indirect prompt injection, sensitive data exposure, unsafe code, abnormal behavior, and policy violations. • Onboard AI audit and runtime telemetry into the SIEM and build detections and response playbooks for rogue tools, connector misuse, suspicious tool calls, data exfiltration, and agent compromise. • Run controlled pilots and adversarial tests, measure false positives and user impact, and promote controls from monitor or flag to block based on evidence. Cross-Functional Security Engineering • Translate security findings into clear actions, owners, priorities, and deadlines. • Provide practical security guidance to engineering and IT teams. • Mentor analysts and engineers through technical reviews, incident walkthroughs, and knowledge sharing. • Balance risk, engineering effort, availability, customer impact, and business priorities when recommending actions. What You Will Bring • 5+ years of hands-on experience in Security Operations, Security Engineering, Detection Engineering, Incident Response, or related field. • Strong experience with SIEM operations, detection engineering, alert triage, investigation, and incident response. • Practical experience with vulnerability management, endpoint patching and hardening, CSPM/CWP, cloud security posture, or attack-surface analysis. • Experience with Azure, AWS, or comparable cloud environments; multi-cloud experience is a plus. • Strong understanding of identity and access risks, privileged activity, risky sign-ins, and cloud administration. • Understanding modern AI security risks, including prompt injection, indirect prompt injection, excessive agency, data leakage, tool misuse, and AI supply-chain risk. • Ability to query and analyze security data using KQL, SQL, or equivalent language. • Ability to automate using Python, PowerShell, JavaScript, or a comparable language, including API integration. • Experience with endpoint, email, SaaS, cloud, and identity security telemetry. • Strong technical writing and communication skills, including the ability to work with distributed, cross-functional teams. • Ability to work independently, make sound decisions under pressure, and manage competing priorities. Preferred Qualifications • Experience with Microsoft Sentinel, Microsoft Defender, Log Analytics, SOAR, or comparable platforms. • Familiarity with MITRE ATT&CK, Sigma, YARA, threat hunting, or detection testing. • Experience with infrastructure-as-code, CI/CD, containers, or Kubernetes security. • Experience securing LLMs, AI agents, MCP or plugin ecosystems, AI-enabled SaaS tools, or AI runtime environments is a plus. • Experience with endpoint security capabilities such as endpoint privilege management, privileged access workstations, application control, and other least-privilege or attack-surface-reduction measures. • Experience supporting SOC 2, ISO 27001, NIST, FedRAMP, or similar assurance requirements. • Relevant security certifications or equivalent practical experience. Success Measures • Improved detection coverage and alert quality across priority security signals. • Consistent, risk-based triage and remediation of vulnerability, endpoint patching, and CSPM/CWP findings, with measurable improvement in patch compliance and endpoint-hardening coverage. • Reduced time to detect, investigate, contain, and recover from security incidents. • Increased automation and reduced manual effort in recurring SecOps workflows. • Reliable operational metrics, current playbooks, and measurable improvement actions. • Strong execution across SecOps, Cloud Security, Identity and IT, AppSec, and Engineering teams. • AI tools and agent workflows operate with risk-based guardrails, auditable telemetry, actionable detections, and clear escalation paths. • Controlled AI pilots demonstrate the least privilege, sandboxing, human approval, and safe handling of sensitive data before wider rollout. #LI-TI1 Why Join Semperis? You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you. **Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. As a Product Support Team Lead at Semperis, you will play a critical leadership role within our Product Support organization, reporting directly to the Director of Support Engineering. In this role, you will lead, mentor, and develop a team of Product Support Engineers while serving as a senior escalation point for complex customer issues. You will combine strong technical expertise with people leadership to ensure exceptional support experiences for our customers. You will drive operational excellence, oversee escalated cases, contribute to process improvements, and partner closely with cross-functional teams to support Semperis' identity security solutions. The ideal candidate brings a deep technical background, knowledge of Active Directory and identity technologies, proven leadership experience, and a passion for helping both customers and team members succeed. Key Responsibilities The success of the Team Lead will be measured through key performance indicators (KPIs), including but not limited to: • Average response and resolution times • Customer Satisfaction Score (CSAT) • Ticket backlog management and escalation handling • Case closure rates • Team performance, engagement, and retention Leadership & Team Development • Lead, mentor, and manage a team of Product Support Engineers, fostering a collaborative, supportive, and growth-oriented environment. • Conduct regular performance reviews, provide constructive feedback, and create individualized development plans for team members. • Mentor, train, and onboard new support team personnel. • Promote knowledge sharing, lead technical training sessions, and support continuous learning across the team. • Ensure appropriate team coverage and effective prioritization of support activities. • Take initiative and anticipate the needs of customers, colleagues, and the business. Customer Support & Escalation Management • Serve as the primary escalation point for Product Support Engineers on complex technical issues and customer concerns. • Manage escalations with the flexibility to support urgent, high-visibility customer situations, including outside standard business hours when required. • Proactively oversee customer support queues, ensuring timely responses and adherence to SLAs. • Lead customer engagements to gather detailed information, troubleshoot issues, and identify potential product defects. • Provide expert-level product support, troubleshooting, and root cause analysis across the Semperis product portfolio. • Assist with major customer cases, ensuring effective communication, updates, and collaboration across teams. • Escalate critical issues to Support Management when response or resolution targets are at risk. Technical Leadership • Act as a subject matter expert for Semperis products and related technologies. • Analyze logs, traces, diagnostic information, and performance data to resolve complex technical issues. • Execute and oversee product upgrades within customer production environments. • Participate in major incident reviews and postmortem discussions to identify root causes and prevent recurrence. • Ensure technical solutions are properly documented and maintained within knowledge base systems. • Participate in product design and product engagement reviews, advocating for supportability, usability, and customer experience improvements. • Evaluate emerging technologies and provide both tactical and strategic recommendations for the evolution of the support organization. Operational Excellence • Continuously improve customer support workflows and processes to increase efficiency and meet support KPIs. • Ensure support cases meet quality standards through regular audits and spot checks. • Maintain detailed documentation of product defects and collaborate with Development and QA teams through the defect management lifecycle. • Ensure the team understands and follows established processes and procedures while actively contributing to process improvements. • Participate in projects and cross-functional meetings as a representative of the Support organization. • Collaborate closely with Engineering, Product Management, QA, and other teams to resolve customer issues and enhance product quality. Technical Skills & Experience • 4+ years of experience in Product Support, including leadership or team management responsibilities. • Deep understanding of Semperis products and technologies. • Experience with Active Directory, Microsoft 365, Okta and identity and access management solutions. • Understanding of DNS, networking concepts, and security protocols. • Advanced PowerShell scripting skills for automation, diagnostics, and troubleshooting. • Experience supporting production software environments and resolving customer-impacting issues. • Excellent written and verbal communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Business Experience • Demonstrated leadership experience, including coaching, mentoring, and serving as an escalation point within a support organization. • Strong organizational skills with the ability to manage competing priorities while maintaining high customer satisfaction. • Experience working with cloud platforms such as Microsoft Azure, AWS, and Google Cloud Platform (GCP). • A proactive approach to learning new technologies and adapting to changing customer needs. • Strong analytical and problem-solving abilities, including the ability to define issues, collect data, identify root causes, and drive effective solutions. • Understanding of identity and access management (IAM), cybersecurity solutions, and the broader identity security market landscape. Facilitation & Communication Skills • Strong active listening skills, with the ability to understand customer challenges and build trust. • Ability to communicate complex technical concepts clearly and effectively to diverse audiences. • Strong interpersonal skills and the ability to work collaboratively across teams and functions. • Adaptability and flexibility when managing varied customer situations, business priorities, and technical challenges. #LI-HA1 Why Join Semperis? You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you. **Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. Location: Israel – Onsite Ramat Gan- 5 days per week About the Role We are looking for a highly organized and resourceful Office Manager to oversee all aspects of office operations and logistics. You will manage vendor relationships, facilities, supplies, employee services, and ensure that the office runs efficiently across multiple work floors, common areas, and amenities. This role is ideal for someone who enjoys solving operational challenges, thrives in a fast-paced international tech environment, and can balance hands-on problem solving with strategic office management. What You’ll Do • Oversee day-to-day office operations, including supplies, equipment, and catering • Manage vendor relationships, contracts, invoices, and service providers • Coordinate maintenance, cleaning, renovations, and upgrades across three office floors, cafeteria, gym, game room, and rooftop • Manage seating plans, workspace logistics, and parking assignments • Ensure smooth functioning of IT/AV in meeting rooms (in collaboration with IT) • Supervise and manage a small team of office staff • Track and manage office budgets, petty cash, and supplier invoices (liaise with Finance) • Administer employee services: meal cards, company car leasing contracts, parking, and onboarding/offboarding processes • Maintain internal communication channels (e.g., WhatsApp, Signal) • Serve as main liaison with building management and local authorities • Collaborate with HR, IT, and Finance departments to support company-wide initiatives What We’re Looking For • Experience: 2–4 years as an Office Manager, Facilities Manager, or similar role in a high-tech / startup environment • Languages: Fluent in Hebrew and English (written & spoken) • Tech Skills: Proficiency with MS Office; familiarity with tools like Monday.com, DocuSign; Coupa or Mesh experience a plus • Service-minded, highly organized, solutions-oriented, and resourceful • Energetic, collaborative, and adaptable to fast-changing priorities #LI-TI1 Why Join Semperis? You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you. **Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.