Papaya Global

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries. We are seeking a highly skilled and innovative GEO & SEO Manager to own our website’s organic growth, visibility, and optimization. This role combines GEO, SEO, and webmaster responsibilities, with a focus on both driving traffic and increasing conversions. You will work closely with developers, content creators, and the broader marketing team to ensure Papaya Global’s online presence is optimized for traditional search engines as well as AI-powered search platforms like ChatGPT, Perplexity, Gemini, and Claude. What You’ll Do GEO & SEO Strategy • Own and lead the GEO/SEO roadmap to drive measurable growth in organic visibility and lead generation. • Develop and execute strategies for traditional SEO, entity optimization, structured data, and AI search visibility. • Stay ahead of search and AI trends, monitoring competitors and testing innovative techniques. • Conduct regular website audits (technical SEO, structured data, site health, speed, security) and oversee implementation with developers. Web Management & Optimization • Manage and prioritize the marketing website roadmap, aligning development resources with business goals. • Ensure content is optimized for both search engines and user experience: keyword research, entity alignment, site structure, and content embedding. • Upload, publish, and manage content via WordPress (and other CMSes as needed). • Implement conversion rate optimization (CRO) best practices to improve visitor-to-lead performance across Papaya website. Analytics & Reporting • Track and analyze KPIs including organic traffic growth, keyword/entity rankings, brand visibility, AI-search presence, and conversion metrics. • Provide clear reporting and actionable insights to marketing leadership and cross-functional teams. • Monitor share of visibility: brand mentions, query presence, and AI-overview inclusion. Why Papaya Global? At Papaya, you’ll be at the forefront of GEO and SEO innovation, shaping how a global B2B brand is discovered across both traditional search and AI-powered platforms. You’ll join a dynamic team where your impact will directly influence our growth, brand visibility, and customer acquisition worldwide. Requirements • 3+ years of proven success in international SEO/technical SEO with measurable B2B impact. • Expertise in AEO/GEO (Answer Engine Optimization), entity SEO, structured data, and AI-driven search. • Strong experience with SEO tools: Google Search Console, GA4, SemEMrush, Ahrefs, and Screaming Frog. • Solid data analysis and reporting skills (Excel/Sheets, BI tools). • Hands-on CMS experience (WordPress required; HubSpot and Salesforce are an advantage). • Strong project management, multitasking, and organizational abilities. • Excellent communication skills for cross-team collaboration and stakeholder reporting. • A proactive, detail-oriented team player with a “can-do” attitude and a passion for staying ahead of SEO trends.

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. In this fast-paced, dynamic environment, you’ll have the opportunity to make a meaningful impact on the future of work. If you’re a self-starter who thrives on innovation, takes ownership, and is committed to excellence, we’d love to hear from you. As part of our team, you’ll have access to the resources, support, and ongoing professional development opportunities you need to grow and succeed. You will: • Bring a data-driven mindset to defining goals, setting priorities, and establishing clear milestones. • Understand and analyze complex technical infrastructure, identifying how different systems and components interact. • Develop bold, innovative product ideas and translate them into impactful solutions to address customer needs. • Identify underlying customer needs, synthesize research and insights, and clearly define the problems worth solving. • Leverage AI tools to accelerate product discovery, synthesize customer feedback, analyze information, and improve the quality and efficiency of product decision-making. • Identify opportunities to incorporate AI capabilities into products and workflows, evaluating their potential value, feasibility, and impact on customers. • Collaborate closely with cross-functional teams to deliver high-quality products and outcomes. • Communicate complex ideas clearly and confidently, including engaging in in-depth technical discussions with engineers to evaluate trade-offs and technical approaches. • Take ownership of product challenges, proactively identify opportunities for improvement, and drive initiatives from concept to execution. Requirements • 4+ years of experience as a Product Manager or Technical Product Manager at leading SaaS companies, ideally in high-growth environments with a strong track record of product excellence. • Experience building and launching highly scalable, reliable services is a strong plus. • Demonstrated ability to use AI tools effectively in day-to-day work to improve productivity, research, analysis, and decision-making. • Understanding of AI capabilities and limitations, with the ability to critically evaluate AI-generated outputs and apply sound judgment when using them. • A high bar for quality and excellence in your own work, your team’s contributions, and the products you help build. • A proactive, action-oriented mindset, with strong collaboration skills and the ability to simplify complex concepts and communicate them effectively. • A hands-on approach and willingness to dive into the details to solve problems and drive results. • A strong customer-centric mindset, with a proven track record of navigating complex product challenges and driving solutions that improve customer satisfaction. • A BA/BS in Computer Science or a related field. • Strong technical understanding, with the ability to navigate from high-level system architecture and abstractions down to underlying

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. We are seeking a highly motivated Implementation Manager to join our Client Services team. In this role, you'll act as the primary point of contact for new clients, guiding them through every phase of the implementation process—from initial discovery to go-live. Success in this role requires exceptional project management skills, a detail-oriented mindset, and a passion for helping clients unlock the full value of our platform. The ideal candidate also has an AI-builder mindset and is able to leverage AI-powered workflows and automations to improve implementation efficiency, customer experience, and operational processes. Key Responsibilities Client Onboarding & Project Management • Lead end-to-end client onboarding, including initial discovery, platform configuration, data migration, testing, and go-live support. • Develop and manage comprehensive project plans, ensuring milestones and deadlines are met across all phases of the implementation. • Collaborate with client stakeholders to understand business needs and payroll requirements, tailoring solutions accordingly. • Maintain consistent, proactive communication with clients throughout the implementation journey. • Identify risks or blockers early and implement mitigation strategies to ensure successful project delivery. • Leverage AI-powered workflows and automations to streamline onboarding activities, project tracking, customer communications, documentation, and implementation reporting. Problem Solving & Cross-Functional Collaboration • Work closely with internal teams—Product, Account Management, Support, and Engineering—to resolve issues and deliver optimal client outcomes. • Implement solutions to recurring challenges and contribute to process improvements that enhance client satisfaction and operational efficiency. • Identify opportunities to use AI tools and automations to improve collaboration, issue resolution, and communication across implementation teams. Process Optimization & Feedback Loops • Collect client feedback and analyze implementation trends to inform continuous improvement initiatives. • Partner with Product and Implementation Leadership to suggest enhancements based on client pain points, product limitations, or process bottlenecks. • Proactively identify gaps in onboarding workflows and propose innovative tools or approaches to improve client outcomes. • Design and implement AI-driven workflows or no/low-code automations that reduce repetitive manual work and improve the scalability and efficiency of implementation processes. Compliance & Documentation • Ensure all implementations adhere to regional and international payroll compliance requirements. • Maintain detailed documentation for each project, including requirements, configurations, workflows, and outcomes. • Leverage AI tools to improve documentation, knowledge management, reporting, and information accessibility while ensuring accuracy and appropriate human oversight. • Facilitate a structured handover to Account Management and Customer Success teams post-implementation. Why Papaya Global? • Join a rapidly growing, mission-driven company at the forefront of global payroll innovation. • Work with a dynamic team passionate about redefining how businesses manage global talent. • Enjoy a flexible work environment, competitive compensation, and a culture that values growth, collaboration, and impact. Requirements • Bachelor’s degree or equivalent professional experience. • 3–5+ years in a customer-facing role, preferably in SaaS or payroll/HR tech environments. • 3–5+ years of experience with payroll implementation or processing in the Americas. • Solid understanding of service models such as PEO, EOR, ASO, AOR, and contingent workforce solutions. • Proven ability to manage multiple client projects simultaneously from discovery to go-live. • Strong analytical and problem-solving skills, with a proactive approach to issue resolution. • Excellent time management skills with the ability to juggle multiple priorities in a fast-paced environment. • Customer-centric mindset with outstanding relationship-building capabilities. • Experience in Change Management and continuous improvement practices. • Hands-on experience building AI-powered workflows, automations, or custom AI solutions that improve implementation processes, customer onboarding, project management, reporting, or operational efficiency. • Experience creating AI-driven workflows, agents, or no/low-code automations that are integrated into day-to-day work processes and improve team productivity. • Ability to identify opportunities for AI adoption and implement practical solutions that improve implementation scalability, customer experience, and operational efficiency. • Hebrew language skills would be a strong plus. Technical & Project Management Expertise • Proficiency with payroll software platforms and HRIS/ERP systems. • Strong understanding of data migration, system integration, and platform configuration. • Ability to troubleshoot technical issues and collaborate with cross-functional teams for resolution. • Experience managing multiple, concurrent implementation projects with excellent project planning skills. • Familiarity with project management tools such as JIRA, Asana, Monday.com, or Microsoft Project. Communication & Interpersonal Skills • Exceptional verbal and written communication skills. • Comfortable engaging with stakeholders at all levels, from payroll administrators to senior leadership. • Strong client-facing presence and the ability to manage expectations with empathy and confidence.

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. We're looking for a Director of Growth to own and oversee account-based experience (ABX), growth marketing, and pipeline acceleration across new business and expansion. You'll own the strategy and execution of how Papaya attracts, engages, and converts target accounts, partnering closely with Sales, SDR, GTM, and Marketing Operations. You'll own the budget and the team behind this engine, and lead the adoption of AI-driven workflows that let the function scale without scaling headcount at the same rate. This is a hands-on, management-and-execution role, built for someone who moves fast in a high-growth environment. What You'll Do • Own the strategy and execution of the ABX and growth marketing plan end to end, including account tiering, ICP segmentation, and campaign design, aligned to pipeline and expansion revenue targets. • Own the pipeline measurement framework: sourced vs. influenced vs. accelerated attribution, with clear reporting tied to win-rate and new-business pipeline goals. • Manage the growth marketing budget, allocating, forecasting, and reallocating spend based on performance, with full accountability for ROI. • Lead and develop a team across growth activities, setting priorities, coaching execution, and building bench strength. • Act as the internal authority on intent and signal data, directing how it shapes account prioritization, outbound sequencing, and campaign targeting. • Own expansion, upsell, and cross-sell pipeline campaigns in partnership with Sales. • Integrate event strategy into the growth engine, including pre- and post-event campaigns that convert attendance into pipeline. • Partner with Sales and SDR leadership to align on target accounts, sharpen outbound execution, and accelerate pipeline velocity. • Champion AI adoption across the growth function by implementing AI-powered workflows and tools that increase efficiency and campaign scale. • Identify and activate new growth opportunities through data-driven experimentation, and report performance and insights to GTM leadership. Requirements • 7+ years of experience in B2B SaaS marketing, with a proven track record in growth, demand generation, and/or ABX, including 3+ years in a leadership role with direct reports. • Demonstrated ownership of enterprise and SMB pipeline generation and growth marketing budget, with measurable revenue outcomes. • Deep experience with ABX frameworks, intent/signal platforms, and marketing automation and CRM tools (e.g., HubSpot, Salesforce, Influ2, G2). • Highly analytical mindset, with the ability to turn data into actionable insights and a defensible attribution model. • Hands-on, execution-first operator who is comfortable managing a team while running campaigns directly, and able to move fast in a high-growth environment. • Hands-on experience applying AI tools to marketing workflows, with genuine interest in scaling a function through automation. • Exceptional cross-functional collaboration, particularly with Sales and SDR leadership.

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs. The ideal candidate leverages AI-powered workflows and automations to enhance customer engagement, streamline account management activities, and improve operational efficiency. Responsibilities: • Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. • Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional Lead and internal teams to develop and execute amendments supporting new solutions. • Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future plans. • Collaborate with the Regional Lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team. • Strive to achieve individual and team KPIs as defined by the organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. • Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences. • Leverage AI-powered workflows and no/low-code automations to streamline account planning, customer communications, reporting, opportunity identification, and account management processes, improving both team efficiency and customer experience. Requirements • Bachelor's degree in Business, Marketing, or a related field. • 2–5 years of experience in account management. • Excellent interpersonal and communication skills. • Strong analytical and problem-solving abilities. • Knowledge of Payroll, HRIS, or Fintech industries. • Proficiency with CRM software and project management tools. • Hands-on experience building AI-powered workflows, automations, or custom AI solutions that improve account management, customer engagement, reporting, or operational efficiency. • ·Experience creating AI-driven workflows, agents, or no/low-code automations to support customer communications, account planning, opportunity management, or business processes. • Ability to identify opportunities to leverage AI to improve customer outcomes, streamline repetitive tasks, and enhance team productivity. • Client-focused with a passion for outstanding service. • Strong organizational and time management skills. • Collaborative team player adaptable to a fast-paced environment. • Availability to work Monday-Friday

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. About the role We are looking for a creative, hands-on Creative Community & Events Builder to help establish, grow, and maintain a vibrant global professional community around Papaya Global - through both digital channels and memorable real-world experiences. Reporting to the Event Marketing Lead, you will create thoughtful event and community experiences across Papaya’s global event portfolio while building meaningful engagement with our audiences, partners, and customers. This is more than an event logistics or community-management role. You will combine strong execution and project coordination with creativity, curiosity, and a genuine desire to bring people together. You will help shape how Papaya shows up in the market through events, online community engagement, field activations, executive experiences, and creative brand moments. Responsibilities • Help establish, grow, and maintain Papaya Global’s professional community and event presence across relevant channels, platforms, and markets. • Create and manage a community and events engagement calendar, including content, conversations, member communications, virtual sessions, events, and follow-up activity. • Welcome and engage community members and event audiences; encourage meaningful discussion and connections with Papaya experts, content, events, and one another. • Track community and event feedback, recurring questions, and engagement signals, turning insights into ideas for content, programming, and experiences. • Own selected events end to end, including community events, field activations, executive dinners, partner events, webinars, and targeted prospect experiences. • Support larger global event programs, including trade shows, Papaya-led events, and strategic partner events. • Build event plans, timelines, budgets, checklists, run-of-show documents, attendee journeys, and post-event reports. • Develop and execute creative experiences, including gifting, signage, engagement moments, and branded event materials. • Support invitations, registration pages, attendee lists, event communications, decks, signage, and social assets. • Work closely with Marketing, Sales, Customer Success, Partnerships, and Design to create relevant experiences for priority audiences and markets. Requirements • At least 1 year of experience in B2B events, field marketing, community marketing, experiential marketing, community management, or a similar role. • Experience supporting or owning events, activations, or community initiatives from planning through execution and follow-up. • A genuine interest in creating engaging events, building online communities, and starting conversations people want to join. • Strong organizational and project-management skills, with excellent attention to detail. • A creative eye and interest in building fresh, human, and memorable experiences. • Confidence working with vendors, agencies, venues, and cross-functional teams. • Excellent written and verbal English communication skills. • A proactive, practical, hands-on attitude—you enjoy taking an idea and making it happen. • Comfort working in a fast-paced global environment. What success looks like • Papaya has an active, well-maintained online community with consistent, valuable engagement. • Community members and event audiences feel welcomed, informed, and connected to relevant people, content, and experiences. • Events and activations are delivered smoothly, on time, and with a strong attendee experience. • Papaya’s presence across events, community, and field experiences feels creative, polished, and on brand. • Community, event, and field initiatives create meaningful engagement with priority audiences. • Insights from the community and events strengthen relationships, pipeline, and broader go-to-market goals.

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. The Enterprise Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs. Responsibilities • Build and maintain strong client relationships, manage partnerships, and work with internal teams to resolve escalations and meet SLAs. • Drive revenue growth by identifying upsell and cross-sell opportunities within client accounts and supporting the implementation of new solutions. • Deliver exceptional service by addressing client needs, resolving issues, and conducting regular business reviews to understand priorities and future goals. • Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team. • Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges. • Leverage AI tools to enhance account planning, customer communications, business reviews, risk identification, and operational efficiency. • Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes. Success in this Role The ideal candidate combines strong relationship-building skills with a modern AI-enabled approach to account management. They leverage technology to work smarter, strengthen customer relationships, and drive successful business outcomes for both customers and Papaya. Requirements • Bachelor's degree in Business, Marketing, or a related field. • 5+ years of experience in Account Management or Customer Success roles. • Strong sales acumen with a demonstrated track record of driving growth within existing customer accounts. • Excellent interpersonal and communication skills. • Strong analytical and problem-solving abilities. • Knowledge of Payroll, HRIS, or Fintech industries. • Proficiency with CRM software, project management tools, and AI-powered productivity solutions. • Demonstrated ability to leverage AI tools to improve customer engagement, business analysis, communication, and operational efficiency. • Client-focused with a passion for outstanding service. • Strong organizational and time management skills. • Collaborative team player adaptable to a fast-paced environment.

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. About the job We are looking for a SecOps Engineer to join our cybersecurity team. In this role, you will help defend the organization end-to-end across cloud, endpoints, identities, and applications while building and maturing our security operations capability. You will work across SIEM and telemetry, detection engineering, alert investigation, threat hunting, digital forensics and incident response, threat intelligence, and response automation. You will partner closely with IT, DevOps, Application Security, R&D, and business stakeholders to turn security signals into effective action and lasting improvements. This is a hands-on role for someone who enjoys investigating complex problems, improving controls, and building repeatable security operations in a growing environment. The role may participate in an on-call rotation and occasional after-hours incident response as required. Responsibilities • Operate and improve the security operations stack — SIEM, identity, endpoint, cloud, and application telemetry — including log source onboarding, health monitoring, and coverage-gap remediation. • Investigate security alerts and threats through triage, host and artifact analysis, DFIR, and threat hunting. • Lead incident response from detection through containment, recovery, and post-incident review. • Build and tune detection rules, SIEM queries, and dashboards for high-risk attack paths, and convert threat intelligence into new detections, hunts, and control improvements. • Automate response and enrichment workflows by using AI tools, scripting (Python, Bash, PowerShell), or SOAR tools to cut response time, and report incident metrics — root cause, impact, and remediation status. • Support security reviews of vendors, SaaS platforms, and internal applications, and partner with engineering to validate whether existing controls detect and mitigate relevant threats. • Support security monitoring and response for AI-enabled workflows and artifacts where applicable, including agentic tooling, integrations, and related operational risks. • Use AI-assisted triage and anomaly-detection models to prioritize alerts and cut time-to-detect across SIEM and endpoint telemetry. • Develop agentic workflows to speed up evidence correlation, RCA, timeline reconstruction, and case write-ups during investigations. • Evaluate AI agentic investigation tools for accuracy and performance and use the results to fine-tune and further enhance the automated playbooks. Requirements • 3+ years of hands-on experience in security operations, incident response, detection engineering, or a similar cybersecurity role. • Strong practical experience with IT security, endpoint protection, identity security, and security operations. • Hands-on experience with SIEM platforms, including alert triage, investigation, query development, dashboards, and detection tuning. • Solid understanding of cloud security and practical experience with one or more major cloud platforms, including identity, logging, network, and workload security concepts. • Experience with incident response and DFIR workflows, including host-based and artifact analysis on Windows, Linux and macOS. • Proficiency in Python, Bash, PowerShell, or similar scripting languages for automation and operational tooling. • Familiarity with SOAR platforms, automated playbooks, alert enrichment, and response workflows. • Strong written and verbal communication skills, with the ability to collaborate across DevOps, IT, R&D, security, and business teams. • Ability and willingness to participate in occasional after-hours response when required by a material security incident. • Strong familiarity with AI tools and experience putting them to work in security investigations. Nice to have • Experience building detections and incident-response capability in a growing or cloud-native organization. • Experience with threat hunting, malware analysis, host forensics, and mapping activity to common adversary tactics, techniques, and procedures. • Experience with containerized or cloud-native architectures, identity providers, and modern endpoint security platforms.