Next Insurance

Graduate Frontend / Full Stack Software Engineer – UpNEXT Program

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We’re excited to launch UpNEXT - ERGO NEXT Insurance’s new hiring and training program for early-career frontend engineers! If you’re a curious, driven developer ready to level up, this is your chance to dive into real-world projects, learn from top mentors, and build the skills to grow your tech career from day one.Our engineering stack is built around modern, scalable technologies across both the client and server side. We’re big fans of modern web tech like TypeScript, React, Angular, Node.js, and integrating AI frameworks into our workflows and product architecture. We write clean, testable code that ships to production multiple times a day through our robust CI/CD pipeline. We thrive in a fast-paced environment and are committed to staying ahead of the curve by leveraging the latest tools, AI tech, and agile best practices to support rapid development and continuous innovation. What You’ll Do: • You will solve real customer problems: work closely with Product, Design, Data, Marketing, and Backend teams to understand customer pain points and rapidly iterate on solutions that deliver the best user experience. • You will take ownership of features across the full application stack – from inception through design, UI development using React or Angular, API integrations, and Node.js backend logic, eventually bringing your feature to production at a high level of quality and test coverage. • You will work with modern AI frameworks and tools to enhance engineering efficiency and bring AI-driven capabilities to our product offerings. • You will quickly adapt to rapidly changing requirements and evolving business needs, maintaining high flexibility and a continuous learning mindset as our technologies and product roadmap evolve. Requirements: • Strong academic background from leading institutions • Minimum GPA of 85. • Please attach your academic transcript • Quick learner with a strong drive to explore, master new technologies, and adapt rapidly to changing demands. • Excellent communication and interpersonal skills Preferred Qualifications (Considered a Plus): • Prior experience in relevant professional or technical roles. • Background in technology units within the military. • Exposure to or hands-on experience with AI developer tools, AI frameworks, and LLM integrations. • Involvement in open-source projects, personal web applications (using React, Angular, or Node.js), or notable contributions on platforms like GitHub. Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontend Developer

Backend Engineer

Backend Developer

Claims Trainer

Location: Remote ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. This is a full-time hybrid position within the Claims Department. The primary focus of the role is training delivery and content development but the secondary focus will be claim handling and related duties. During training downtime, this position will support the department in other capacities, which may include administrative work and/or handling claim files. As training demand grows, responsibilities will shift increasingly toward dedicated training work. What You’ll Do: • Assist with the development of Claims Department training curriculum • Plan, prioritize and identify training needs for new projects, initiatives and change, including preparation of communication tools • Participate in delivering training sessions to the Claims department on policies, procedures and Best Practices • Create and maintain training content, job aids, and reference materials for the Claims team • Partner with Claims Leadership in ensuring that the Department meets its objectives and goals • Lead people to change, moderating discussions, building moments of reflection, being an expert and sharing his/her expertise, presenting, mentoring, etc • Assist with identifying knowledge gaps, creating and implementing solutions to improve employee performance • Provide administrative support to the Claims Department during training downtime • Handle or assist with claim files during training downtime to support department workload and maintain hands-on claims expertise • Keep up to date with developments in the claims industry • Perform other duties and special projects as assigned What We Need: • 5+ years of claim handling experience in Commercial Auto, General Liability, Professional Liability • 3+ years experience in training program development • Strong communication, collaboration, interpersonal, leadership, and organizational skills are necessary • Subject Matter Expert detailed knowledge of marketplace activities, industry concepts and best practices • Advanced Research Skills to ensure that learning materials are relevant and inspiring • Engaging, Enthusiastic and Effective Communication Skills ~ clear, concise delivery that can meet various learning styles, create an active learning atmosphere • Creative thinker with a flexible and strategic approach that fits any environment • Active listener, able to ask the right questions, recognize and offer solutions to meet the needs • Adaptable to a fast-paced and ever changing environment, comfortable shifting between training, administrative, and claim handling responsibilities as department needs evolve • Bachelor’s Degree required in business, education, training, or communications • Insurance coursework (i.e., CPCU, IIA) preferred The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $75,000—$98,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Claims Trainer

Commercial Claims Litigation Manager

Claims Litigation Manager

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. What You’ll Do • Work in tandem with the Claims Leadership Team to develop and lead through completion claims settlement strategy on a claim-by-claim basis • Manage and provide feedback to Claim Specialists on claim results and audit results • Provide file direction and oversight as needed with direct reports • Create procedural documents with data in support of recommendations to improve expenses, cycle time, and service • Work inter-departmentally to investigate insurance claims and facilitate claims handling activities • Prepare and present accurate, clear, thorough, and concise reports and letters to key company personnel, including reports on complex and/or highly detailed claims, providing conclusions and recommendations • Use experience and judgment to determine when additional in-house or outside expert assistance may be required • Manage vendor relationships as necessary • Leads an experienced team of Claim Specialists to adhere to Best Practices, Compliance, Reserving Guidelines, and Litigation Guidelines What We Need: • Commercial General Liability Claims Experience, specifically Construction Defect, Professional Liability, EPLI, etc. • Minimum of 5 to 10+ years of management experience • Litigation management experience • Vendor management skills • Outstanding attention to detail, organization, multi-tasking, problem-solving, interpersonal, and customer service skills • Must have excellent written and verbal communication (e.g. roundtable presentation) skills • Ability to understand claims adjudication processes, claim law, and jurisdictional issues • Strong research and investigative abilities • Negotiation, conflict resolution, and persuasion abilities • Trustworthiness, integrity, and personal accountability • Adherence to standards of ethical behavior and professional conduct • Keen service orientation and ability to grasp and respond to sundry client needs • Achieved or working towards any of the following designations: CPCU, PCLS/PCLA, SPPA, AIC2, SCLA • Bachelor’s degree required, advanced degree preferred Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $120,000—$140,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DevEx Software Engineer

Developer Experience Engineer

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. Help us build a development lifecycle where AI agents work alongside every engineer. Our Developer Experience (DevEx) team builds the tools, platforms and automation that make ERGO NEXT engineers more productive. We’re looking for an experienced Software Engineer who is a developer first: you’ve built and shipped production software, you know what slows engineers down because you’ve felt it yourself, and you’re comfortable working with CI/CD, cloud and Kubernetes. You’ll take a key part in building our Agentic (AI-based) Software Development Life Cycle, where AI agents assist in designing, coding, testing and deploying our services. If you want your code to change how an entire engineering organization works, we’d like to hear from you. What You’ll Do: • Build the tools, platforms and automation that make our engineers more productive, treating our platform as a product • Take a key part in building our Agentic SDLC, applying AI agents to every step from design and coding to testing and deployment • Work across the full spectrum of cloud and applicative infrastructure, including CI/CD, Kubernetes, Terraform and AWS • Work directly with developers to understand the challenges our platform needs to solve • Initiate, plan and lead projects that improve developers’ day-to-day work and help them bring value to the business • Track adoption and impact of what you build, and iterate based on developer feedback What We Need: • 5+ years of hands-on software development in a cloud-oriented organization, building and owning production services or tools end to end (design, code, tests, review, maintenance). B.Sc. in Computer Science or equivalent • Proven record of initiating, designing, implementing and leading meaningful projects • Strong proficiency in at least one general-purpose language: Python, TypeScript, Java, Kotlin or Go • Hands-on experience with at least two of the following: CI/CD pipelines (Jenkins preferred), Infrastructure-as-Code (Terraform), Kubernetes and containers, AWS or GCP • Hands-on use of AI development tools beyond autocomplete: working with coding agents (e.g. Claude Code, Cursor), connecting them to MCP servers, and building custom instructions and workflows into daily development • Product mindset and a people person: cares about the developers using their work, is accessible and easy to work with, and thinks in terms of adoption and impact • A proficient problem solver who quickly adapts to new technologies Unstoppable Qualities: • Experience building AI-driven development systems, the kind of work you’ll do here: automated code review, an AI software factory, ephemeral AI development environments, agentic workflow orchestration, and AI-run engineering processes such as automated upgrades • Experience improving development processes and developer experience, including Internal Developer Portals and self-serve tools (e.g. Backstage) • Experience building on LLM APIs (agents, MCP, tool and prompt design) • Experience building internal tools, libraries, CLIs or automation used by other developers • Familiarity with observability tools: monitoring, logging, tracing • Knowledge of build tools (Maven, Gradle, npm, nx), software testing methodologies and tools, and Bash scripting Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Security Engineering Tech Lead

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a fast-growing, cloud-native company, we aren't just protecting our infrastructure,we are building the security foundation that enables our scale. To drive this vision, our Security Engineering team operates at the absolute forefront of the field, embedding secure-by-design capabilities directly into our engineering DNA. We are looking for a Security Engineering Tech Lead to shape our long-term strategy, advance our automation, and deepen developer trust across the organization. This is a rare opportunity to directly influence the technical direction of a high-scale platform while mentoring a talented team of engineers, without losing your hands-on edge. What You’ll Do: • Shape and execute our cloud-native security strategy, serving as the technical lead for AWS, Kubernetes, and IAM architecture. • Partner closely with Platform Engineering to build reusable security capabilities into the engineering platform. • Scale our security posture by engineering self-service guardrails and automated controls that allow product teams to ship faster, safely. • Standardize security patterns and reference architectures that enable cross-organization scalability while reducing friction for engineering teams. • Drive secure adoption of AI-assisted development, agentic workflows, and developer productivity platforms. • Elevate the team's technical maturity by mentoring engineers, refining design reviews, and fostering a culture of security ownership. What We Need: • 7+ years in security engineering, cloud security, or a related technical security role • At least 2 years in a tech lead, staff-level, or mentorship capacity • Strong hands-on AWS security experience across IAM, networking, workload security, logging, monitoring, and cloud-native services. • Strong Kubernetes and containerized environment security knowledge • Experience with IaC, CI/CD security, distributed systems, identity, and access control • Ability to review technical designs and provide clear, practical security guidance • Strong communication skills in Hebrew and English • Proven track record of influencing stakeholders and cross-functional teams. • Demonstrated ability to lead complex technical initiatives across multiple engineering teams. Preferred Qualifications • Experience with AI, LLM, MCP, or agentic development environments. • Background in security automation, internal security platforms, or developer-facing tooling • Experience with threat modeling, security architecture, or secure design programs • Scripting or coding experience in Python, Go, or similar • Experience designing and building security automation or internal security platforms at scale. Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Security Engineer

AI Engineer

Location: Kfar Saba, IL (hybrid ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are seeking a product-minded AI Engineer to design, build, and ship end-to-end AI-driven capabilities to our system. The role focuses on rapid execution, pragmatic product and business awareness, and full-stack ownership in a fast-paced, highly dynamic environment. What You’ll Do: • Build AI-driven applications and features end-to-end, including any task necessary (UI, light devOps, data cleanups, etc.) required to achieve successful delivery. • Work with internal stakeholders and product teams to translate raw, shifting requirements into clear technical solutions. • Leverage 100% Agentic Coding workflows to maintain exceptional development velocity and capability. • Diagnose and resolve issues across the entire feature stack with a strong bias for action. • Apply critical thinking to separate essential business value from noise, actively identifying risks and challenging requirements when appropriate. What We Need: • 5+ years of meaningful software engineering experience. • Proven experience of delivering software to customers and a willingness to work on any part of the tech stack. • Daily proficiency with Agentic Coding approach (e.g., Cursor, Claude, Codex, etc.). • High comfort level with ambiguity, dynamic environments, and self-directed execution. • Strong communication skills and a pragmatic, product-first approach to problem-solving. • Hybrid Work Model: This role supports a flexible hybrid work model, requiring a minimum of three days per week on-site in the office, per company policy. Advantage • Hands-on experience developing LLM applications (most notable: Evaluations and RAG). • Background as an early-stage startup employee, founder, or active side-project builder. Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

AI Engineer

Express Claims Advocate

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies. What You’ll Do: • Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels. • Recommend ultimate resolution on assigned cases in excess of their authority to local claims management • Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage • Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action Respond to various written and telephone inquiries including status reports • Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and meet set goals of performance • Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals What We Need: • At least 2+ years of claims handling experience including coverage and liability or relevant experience • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills • Strong customer service skills as demonstrated in listening and the ability to show empathy • Mac literate, including Google and Microsoft • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: • Experience with Commercial General Liability claims • Enthusiastic with an emphasis to work as a team in a remote environment • Self starter, reliable, flexibility toward change, and thrives in ambiguity • Adaptability in a fast paced high volume environment with strict deadlines and aggressive goals Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $55,000—$72,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontend Engineer

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. Are you a skilled Frontend Software Engineer ready to make an impact? Join our Thrive Frontend team! We're on a mission to revolutionize the small business insurance industry, and we need your expertise to push boundaries and create extraordinary experiences. As a member of our dynamic team, we'll spearhead the development of our customer portal and back-office web application, leveraging cutting-edge technologies such as Angular, Node.js, and NestJS and delivering high quality code. This is your chance to be part of a collaborative environment where innovation thrives and every line of code shapes the future of small business insurance. Join us and let's redefine the industry together! What We Need: • Bachelor's degree in Computer Science, Engineering, or related field. • A minimum of 2 years of hands-on experience in high-scale production web development. • Proficiency in Angular or any other modern JS framework is a must. • Proficiency with AI-assisted coding tools, such as Claude Code is required. • Strong skills in JS/HTML/CSS3/Git and API integrations. • Understanding of self-service concepts and a dedication to customer satisfaction. • Experience with automation testing and commitment to software quality. • Familiarity with CI/CD pipelines, Jenkins, infrastructure as code (e.g., Terraform) on AWS is advantageous. • Some experience with Node.js and express.js/Nest is preferred. • Team player with a passion for learning and thriving in a fast-paced environment. What You’ll Do: • Design, develop, and maintain product capabilities to enhance our offerings and customer experience. • Leverage AI tools and agentic programming to create new AI skills, agents, and tools that drive productivity and innovation across the team. • Collaborate with product managers, analysts, and engineers to achieve business objectives. • Take ownership of features from conceptualization to implementation, ensuring quality and success. • Contribute to team productivity and system health by advancing our technology and tools. • Continuously improve code quality and contribute to the team's professional development. Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontend Developer

GRC Manager

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow - that’s where you come in. NEXT is expanding its role within the ERGO Group as a software and SaaS platform provider. As our platform capabilities grow beyond the US and into Europe, we are building a dedicated GRC capability to support European regulatory, security, privacy, operational resilience, and assurance expectations. We are looking for a proactive, experienced GRC Manager to build and lead our Europe Platform Governance domain. This person will work at the intersection of GRC, engineering, product, security, privacy, legal, and ERGO Group stakeholders. The role requires someone who can translate complex regulatory and group requirements into practical controls, partner effectively with technical teams, and build scalable governance processes from the ground up. This is a high-impact role for a self-starter who is comfortable with ambiguity, experienced in regulated technology environments, and capable of building new programs while maintaining strong execution discipline. What you’ll do • Build and lead the GRC domain supporting NEXT’s expansion into ERGO Europe. • Translate requirements from DORA, GDPR, the EU AI Act, ERGO Group standards, and related regulatory expectations into practical governance, controls, and evidence processes. • Partner with Engineering, Product, Security, Privacy and Legal to embed compliance and risk requirements into platform design and software delivery. • Support platform replication and SaaS-readiness activities, including governance over cyber security risk, operational resilience, data protection, AI governance, third-party dependencies, incident management, logging, monitoring, access controls, and auditability. • Serve as a key GRC interface with Group and European stakeholders. • Develop and maintain regulatory readiness roadmaps, control mappings, gap assessments, risk registers, issue remediation plans, and executive reporting. • Design scalable evidence collection and assurance processes to support audits, reviews, regulatory inquiries, and internal governance. • Coach and support GRC team members contributing to the Europe domain. • Help mature NEXT’s GRC function as the company grows from a US-focused platform into a broader group technology provider. What we’re looking for • 7+ years of experience in GRC, security & regulatory compliance, operational resilience, privacy governance, and evidence based audit readiness. • Proven managerial experience, including leading, coaching, and developing team members while driving accountability and execution across complex GRC initiatives. • Experience working in AWS native environments delivering cloud based products and regulated financial financial services, and fintech. • Strong understanding of EU regulatory expectations relevant to technology platforms, including DORA, GDPR, and the EU AI Act, with the ability to translate complex regulatory requirements into actionable technical and operational controls. • Proven ability to build programs, not just operate existing processes. • Experience working directly with engineering, product, security, cloud infrastructure, DevOps, legal, privacy, and audit stakeholders. • Strong stakeholder management skills, including experience working with group-level, enterprise, or parent-company functions. • Experience using AI, automation, or data-driven approaches to improve productivity, problem solving, regulatory analysis, evidence management, reporting, or operational efficiency. • Excellent written and verbal communication skills. • Strong prioritization, execution, and follow-through. Unstoppable Qualities • A proactive self-starter with strong ownership, execution discipline, and the ability to drive outcomes without waiting for perfect instructions or formal authority. • Curious and hands-on with AI, automation, and emerging technologies, using them responsibly to improve productivity, problem solving, decision-making, and process efficiency while helping elevate the people around them. Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compliance Manager

Claims Advocate

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Advocate, you’ll manage a portfolio of new claims, utilizing your growing expertise to identify third-party negligence early in the process. Your role is to interpret policy language and analyze initial loss reports to ensure that liability is accurately assessed from day one. You’ll collaborate with adjusters and site experts to build a solid foundation for every claim, developing the investigative rigor needed to thrive in a fast-paced commercial environment. What You’ll Do • Investigate and Assess Liability: Conduct thorough investigations to identify liable third parties and assess the liability and • Claims: Initiate, document, and manage all aspects of general liability cases from identification through final resolution • Negotiate Settlements: negotiate and process denials per the policy. • Evaluation: Establish the precise financial and legal merit of a loss • Collaborate with Our Claims Team: Work alongside claims adjusters, legal partners, and vendors to determine coverage and proper claim practices. • Documentation: Per our best practice claim handling and legal requirements. • Policy Analysis and Compliance: Review and interpret policy language to align with company policies and relevant legal requirements • External Vendor Management: Engage and coordinate with outside vendors, specialists, attorneys, and investigators as needed. What We Need • Technical Knowledge: Strong understanding of commercial property and liability insurance policies, as well as knowledge of relevant state and federal subrogation laws. Knowledge of construction methods is beneficial • Communication and Negotiation Skills: Proven ability to communicate effectively and negotiate with a range of stakeholders, including third-party insurers and legal representatives • Analytical Skills: Detail-oriented with a strong analytical approach to assessing claims and identifying coverage determination. • Education: Bachelor's degree in Business, Insurance, or a related field is preferred • Experience: Minimum of 3+ years in GL Claims, with a focus on commercial property claims handling or commercial general liability assessment within the insurance industry. We are seeking professionals with experience handling commercial claims, property claims, and/or general liability cases specifically • Licensure: Candidates must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s) Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $65,000—$80,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Claims Specialist

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Specialist, you will be deemed a subject matter expert in the Claims department. Your extensive experience in commercial claims will allow you to handle high-severity and high-complexity claims. You will also lead department roundtables and have the opportunity to serve as a valuable peer resource to other team members! What You’ll Do: • Extensive policy document and legal contract interpretation • Ability to analyze and identify coverage and related coverage issues • Leverage a working knowledge of insurance contracts, Unfair Claims Settlement Practices, insurance codes, civil codes, vehicle codes, arbitration rules and regulations, tort law, claims best practices handling and management as part of your ongoing adjudication of claims • Manage, investigate, and resolve claims within prescribed authority levels • Recommend ultimate resolution on assigned cases in excess of authority to claims management • Rely on a deep background of litigation handling experience in both General Liability and Casualty files to resolve claims • Consistently drive litigation, attend mediations, trials, and other alternative dispute resolution avenues • Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to the proper course of action • Preemptively communicate and respond to various written (email, SMS, fax, mail) and telephone inquiries, including status reports • Present file materials for authority and roundtables • Work with nurses, doctors, and attorneys on file reviews • Comply with all statutory and regulatory requirements of all applicable jurisdiction • Meet detailed quality assurance standards and meet set goals for performance • Set and revise case reserves in accordance with the reserving policy • Identify potentially suspicious claims and refer to SIU; identify opportunities for third-party subrogation • Be accountable for the security of the financial processing of claims, as well as security information contained in claims files • Work with, and provide claim-specific guidance to, independent field adjusters • Partner closely with internal teams and advise leadership of key claim activities and exposures What We Need: • BS/BA Degree required • Advanced studies or insurance designation preferred • At least 10+ years of directly related experience with Commercial General Liability and Litigation • Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills • In-depth knowledge of multi-jurisdictional claims handling issues • Willingness to utilize and adapt to evolving technologies within the Claims operations • Must be a self-starter and able to work independently • Candidates must have, or be able to promptly obtain, a Texas Independent Adjuster License • Effective communication, presentation, negotiation, and persuasion skills • Ability to collaborate with cross-functional teams to achieve business results • Proven success in delivering strong results in a rapidly changing claims environment • Someone who achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance • Team orientation that emphasizes building strong working relationships and contributing to a positive work environment • High degree of comfort with navigating sometimes ambiguous environments and a willingness to dive in and assist coworkers with workloads or contribute to organizational needs/projects when needed • Receptivity to feedback and a willingness to learn, embracing continuous improvement, and having an openness to learning new and evolving proprietary and off-the-shelf software systems • Some travel capability, likely up to 10% of capability Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $100,000—$130,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Sr. Claims Advocate

Location: Remote NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. Every claim tells a story — and you know how to uncover the truth behind it. With sharp investigative skills and clear, compassionate communication, you guide small business owners through moments that matter. If you can connect the dots and connect with people, this role is made for you. What You’ll Do: • Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. • Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling. • Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process. • Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable. • Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions. • Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution. What We Need: • 5-10+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling. • Demonstrated history of thorough Injury Evaluation and Negotiation Skills • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: • Natural Curiosity Paired with Relentless Follow-Through • Calm Under Pressure with a Talent for Diffusing Tension Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $80,000—$110,000 USD Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.