Neo

About the Role Build the agent that Neo's whole product depends on: a privileged, cross-platform systems program written in Rust. Everything Neo shows a security team starts on the endpoint. The sensor is the organization's presence on each machine - responsible for collection, posture and visibility, and local enforcement of the organization's security policies. Doing that well means running deep in the operating system on Windows, macOS and Linux: always on, trusted with elevated access, and never in the way. This role owns the hard parts of it. What you'll work on • The low-level, OS-level infrastructure the sensor is built on: the layer that handles low-level and OS-level operations directly and turns raw platform capabilities into reliable building blocks for everything above it - installation and deployment, endpoint security frameworks, network visibility, driver-adjacent work and more. • Infrastructure that is the backbone of the product — code where stability, correctness, and quality aren't aspirations but the actual job, because every feature Neo ships stands on it. • The sensor's core capabilities on top of that foundation: collection, posture and visibility, and local enforcement of the organization's security policies. • Reliability engineering for software that can't fail quietly: crash handling, recovery, and keeping the agent healthy and hard to tamper with on machines no one is watching. • The full lifecycle of a production system agent: how it ships, installs, updates, and runs unattended across a customer fleet. Tech you'll work with The work is low-level systems development in Rust, close to the operating system across Windows, macOS, and Linux - memory, processes, files, networking and the OS internals that expose them. Alongside that, you'll lean hard on agentic coding tools; deep fluency with at least one is central to how we work, not a bonus. Expect to range across the stack - OS internals, AI tooling internals, CI, and a fair amount of reverse engineering - and to learn the parts you don't know yet. What we're looking for • 5+ years of systems programming in Rust, C, or C++, working close to the OS. • Hands-on experience with the internals of at least one of Windows, macOS or Linux (services or daemons, process and file APIs, security frameworks and low level development). • Experience shipping and operating production-grade software for a large customer base - you understand what enterprise-grade means in practice: reliability across thousands of diverse environments, upgrades that can't break anyone, and problems you only ever see through telemetry • Strong ownership and independence - you drive your work end to end, stay independent without going dark, and keep the customer's experience in view even when you're ten layers deep in the OS. • A team player with strong communication skills - you explain deep technical work clearly, surface problems and discuss them, resolve technical disagreements with arguments rather than ego, and make the people around you better. Nice to have • A security background - endpoint protection, EDR/MDM, or any product whose job is defending machines rather than just running on them. • Networking - protocols, secure transport, and how software behaves on real-world networks; hands-on experience with traffic inspection, interception, or network visibility tooling is a real plus. • Deeper AI knowledge - beyond daily tool use: how models and agents work under the hood, or experience building agentic workflows and evaluating their output. • Applied cryptography - you've worked with encryption, signing, or trust chains in real systems, not just used a library blindly. • Backend / Full stack knowledge and understanding.

About the Role We're looking for a Senior Full-Stack Engineer to join our engineering team. You'll work on our Chrome extension, a core part of our security platform that runs on managed endpoints across the enterprise and operates in the browser in real time. You'll own Neo's policy enforcement engine in the browser, the layer that turns security policies into real-time decisions on every page users visit. Additionally, you'll also build features across our backend services and web app. What You'll Do • Architect, build, and maintain our Chrome extension • Own features from design through production monitoring. • Debug hard problems across the browser, the OS, and the backend. • Help shape the product's technical direction and raise the bar on code quality, testing, and release practices. • Build in-browser security capabilities: DOM inspection and manipulation, user-facing warning and blocking flows, and event capture. • Keep the extension fast and invisible. Minimize page-load impact, memory footprint, and CPU usage on every site. • Drive support for other Chromium browsers (Edge, Brave) and, over time, Firefox and Safari WebExtensions. • Manage Chrome extension publishing, versioning, and staged rollouts. • Build and extend the APIs and services that power the extension, including configuration delivery, real-time updates. • Build features in our React/TypeScript web app that let customers configure the product, review events, and manage deployments. Tech You'll Work With • Extension: TypeScript, Chrome Extensions APIs (Manifest V3, service workers, content scripts, native messaging) • Frontend: React, Next.js • Backend: [Node.js/TypeScript, Go, or similar], Postgres, EventBridge, SQS, S3, AWS Lambda, Pulumi • Infrastructure: AWS What You'll Bring • 5+ years of professional software development experience in a relevant role • Expert TypeScript/JavaScript and deep knowledge of browser fundamentals: DOM, event loop, cookies, storage, origins, CSP, and the extension security model. • Production experience with Manifest V3, including service workers, content scripts, and extension messaging. • Strong React experience. • Backend experience building and operating APIs and services. • Strong debugging skills with Chrome DevTools, extension internals, and network tooling. • A security mindset. You think about how a malicious page or a curious user could break what you build. Bonus: • Experience building security products: DLP, SSE/SWG, enterprise browser. • Familiarity with Chromium internals or browser source code. • Cross-browser extension development (Firefox, Safari).

We're hiring a Senior Marketing Operations Manager to build and own the foundation of our marketing engine. This is a highly technical, high-ownership role: you'll architect the marketing tech stack, define MQL scoring and lead lifecycle logic, manage system integrations, and ensure our data flows cleanly from first touch to closed-won. You'll report to the head of marketing and work closely with Sales, RevOps, and Finance. The right person is as comfortable in a MAP workflow builder as they are presenting pipeline attribution data to leadership. Responsibilities Marketing Infrastructure & Tech Stack • Own, administer, and continuously improve the marketing tech stack — MAP, CRM, intent data, enrichment, and more • Evaluate, onboard, and integrate new tools as the business scales • Maintain data integrity across all systems: deduplication, normalization, and routing logic • Document all processes, workflows, and system configurations • Partner with IT and Security on procurement, SSO, and data compliance requirements Lead Scoring & MQL Management • Design, implement, and iterate on behavioral and demographic MQL scoring models • Define and own the lead lifecycle: from raw inquiry through MQL, SAL, and SQL • Build and maintain lead routing and assignment rules in partnership with Sales Ops • Monitor score decay, conversion rates, and funnel velocity — optimize continuously • Establish SLAs between Marketing and Sales for lead follow-up and feedback loops System Integrations • Own the MAP-to-CRM integration (Marketo or HubSpot) and ensure bi-directional sync reliability • Manage integrations with third-party tools: intent platforms (6sense, Bombora), enrichment (Clearbit, ZoomInfo), chat, webinar, and events tech • Partner with RevOps on attribution modeling and multi-touch reporting • Troubleshoot and resolve integration failures and data sync issues proactively Reporting & Analytics • Build and maintain dashboards for pipeline contribution, campaign performance, and funnel metrics • Own marketing's relationship with the data warehouse — work with BI/Data teams to ensure clean marketing data feeds • Provide weekly and monthly reporting to marketing leadership on MQL volume, conversion rates, and velocity • Support quarterly business reviews with pipeline attribution analysis Campaign Operations • Partner with Demand Gen to build, QA, and deploy campaigns across email, paid, and lifecycle channels • Own email deliverability, list hygiene, and database health • Manage operational compliance: CAN-SPAM, GDPR, CCPA opt-in/out workflows Requirements • 5–8 years in Marketing Operations, Revenue Operations, or a closely related role in B2B SaaS • Expert-level experience with Marketo or HubSpot (certification preferred) and Salesforce CRM • Hands-on experience building or significantly rebuilding an MQL scoring model • Strong understanding of lead lifecycle design, funnel metrics, and attribution methodologies • Experience managing complex MAP-to-CRM integrations and third-party tool connections • Comfortable with SQL or working alongside data/BI teams to pull and validate data • Highly organized and process-driven — you document everything • Strong communicator who can translate technical concepts for non-technical stakeholders • Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience Nice to Have • Experience building a marketing tech stack from an early or mid-stage starting point • Familiarity with intent data platforms (6sense, Bombora, G2) • Experience with ABM program operations • Working knowledge of data warehouses (Snowflake, BigQuery) and BI tools (Looker, Tableau) • Prior experience at a cybersecurity company

About the Role Build the sensor that Neo's whole product depends on: a privileged, cross-platform systems program written in Rust. Everything Neo shows a security team starts on the endpoint. The sensor is the organization's presence on each machine - responsible for collection, posture and visibility, and local enforcement of the organization's security policies. Doing that well means running deep in the operating system on Windows, macOS and Linux: always on, trusted with elevated access, and never in the way. In this role, you will own major development projects and take the lead on architecting solutions across our core feature set, we expect you to drive projects with a focus on high-performance execution and efficiency, maintaining rigorous standards for code quality, design integrity, and comprehensive testing. What You'll Do Drive end-to-end feature ownership: Lead features in critical components of our sensor for macOS, Windows, and Linux from initial architectural design through deployment, actively presenting progress and technical outcomes. Tackle large-scale stability and performance optimization: Utilize agentic coding tools to navigate unfamiliar OS APIs, validating system behavior against documentation, test suites, and actual hardware. Collaborate to deliver high-impact security solutions: Partner across teams to build internal tooling, test infrastructure, and CI/CD pipelines that enhance codebase maintainability and developer velocity. Tech You'll Work With Systems Programming: Low-level development in Rust, targeting Windows, macOS, and Linux (memory, processes, files, and OS internals). AI-Assisted Development: You will lean heavily on agentic coding tools as a core part of the development lifecycle, not as a bonus. Full-Stack Systems: You will range across OS internals, AI tooling, CI/CD pipelines, and reverse engineering. What You'll Bring 5+ years of systems programming in Rust, C, or C++, working close to the OS. System Fundamentals & OS Internals: In-depth knowledge of OS internals (memory, processes, filesystems). Strong Debugging & Troubleshooting Skills: Proven execution in deploying functional software with the discipline to verify low-level system behavior. Agentic Fluency: Hands-on mastery of agentic coding workflows (context management, prompt steering, and code verification) integrated directly into systems programming. Team Leadership & Collaboration: Communicate effectively, mentor peers, and drive team outcomes in a collaborative, cross-functional environment. Bonus: Deep OS Internals: Advanced understanding of core system architecture and sub-system mechanics. Performance Engineering: Demonstrated ability to architect highly scalable, lightweight, and performant systems. Security-Oriented Development: Experience or familiarity with Windows security concepts, macOS endpoint security framework. Familiarity of AI harnesses architecture