Mize

About this role Mize provides AI-driven revenue infrastructure for travel companies. Our technology enhances every step of the booking cycle and every vertical you sell. By combining predictive algorithms, synthetic availability, dynamic liquidity and a powerful rules engine, Mize helps travel brands unlock new revenue, stabilize their margins and scale their operations. With 10 years in the industry, founded in 2016 and headquartered in Tel Aviv, Mize supports 350+ clients worldwide and has generated hundreds of millions in incremental profit for the travel industry. We are looking for a Customer Success Manager to manage relationships with our Chinese clients and support their success with Mize's solutions. You'll be part of an agile, global team of welcoming, collaborative, and driven individuals who work together to shape the product experience and drive continuous improvement. With a primary focus on the Chinese market, you'll play a key role in building strong client partnerships, understanding local market needs, and ensuring our clients get the most value from our technology. Responsibilities: Building and managing long-term relationships with our clients, primarily in the Chinese market Enhancing client results and proactively pushing for expansion Enhancing customer experience through product support Conduct onboarding and training sessions for clients Analyze and provide insights on client-business interactions Utilize data to identify opportunities for improvement and growth Handle customer requests and complaints effectively and promptly Work towards solutions that align with both customer needs and company objectives Manage communication infrastructure to ensure efficient and effective client communication What we're looking for 3+ years of experience in Customer Success roles within the high tech industry, with a proven track record of working with international, multi-divisional, and multi-geographical clients. Communication skills in Chinese Fluent in English, both Written and Verbal with excellent communication skills Proficient in Excel and experience working with tools like HubSpot, Zendesk and/or Jira - advantage Knowledge of the Travel domain and industry - advantage Experience working collaboratively with cross-functional teams, including Sales, Products, Marketing, and Services Strong bias for action, tech-oriented, and a resourceful, out-of-the-box thinker capable of solving problems in a fast-growing company Strong organizational skills, attention to detail, multitasking abilities, and the ability to prioritize and meet targets and commitments Previous experience in a hypergrowth startup environment and mindset - advantage

About this role Mize provides AI-driven revenue infrastructure for travel companies. Our technology enhances every step of the booking cycle and every vertical you sell. By combining predictive algorithms, synthetic availability, dynamic liquidity and a powerful rules engine, Mize helps travel brands unlock new revenue, stabilize their margins and scale their operations. With 10 years in the industry, founded in 2016 and headquartered in Tel Aviv, Mize supports 350+ clients worldwide and has generated hundreds of millions in incremental profit for the travel industry. We are seeking a Data Analyst to drive data-informed decision-making and unlock insights that directly fuel our growth. Your mission will be to ensure smooth operations, optimize processes, and maximize efficiency across the organization. As our Data Analyst, you will work with large-scale datasets to identify trends and generate strategic insights. You will collaborate with cross-company teams to ensure the smooth maintenance and daily operations of our flagship product, while driving business analysis and identifying growth opportunities. Every team member is a versatile contributor, shaping the product from user experience to development, and you will play the same integral role. We value passion for building products end-to-end, across UX, design, testing, and deployment, while always keeping the user experience at the center. Responsibilities: Analyze data in our flagship product to uncover trends and deliver actionable insights. Build and maintain BI dashboards and reports for decision-making. Design efficient processes and standards for streamlined operations. Translate business questions into clear, measurable analyses. Ensure data quality through risk evaluation and QA practices. Monitor operational performance and recommend improvements. Integrate and manage data structures to support growth and scalability. What we're looking for 3+ years proven experience as a Data Analyst. Proficient in SQL and Excel; experienced with BI tools. Strong background in data analytics and reporting. Excellent analytical skills with the ability to work independently and under tight deadlines. Advanced English communication skills. Curious, eager to learn, and resilient—able to grow from mistakes. Skilled at understanding complex flows and providing creative solutions. Multi-tasking, self-driven, highly motivated, and strong team player. Experience working within the Travel-tech industry is a big plus.

About this role Mize provides AI-driven revenue infrastructure for travel companies. Our technology enhances every step of the booking cycle and every vertical you sell. By combining predictive algorithms, synthetic availability, dynamic liquidity and a powerful rules engine, Mize helps travel brands unlock new revenue, stabilize their margins and scale their operations. With 10 years in the industry, founded in 2016 and headquartered in Tel Aviv, Mize supports 350+ clients worldwide and has generated hundreds of millions in incremental profit for the travel industry. We're looking for a hands-on, data-driven AI Product Specialist to join our innovative product team and help shape the next generation of AI-powered solutions in travel technology. This is an opportunity for a technically curious problem-solver who enjoys working at the intersection of AI, data, and product. You'll experiment with AI tools, analyze data, build and optimize workflows, and translate business needs into clear product requirements. Working closely with our Product and R&D teams, you'll help turn ideas into practical solutions that improve our products and create real business value. We're looking for someone with a startup mindset who combines analytical thinking with a hands-on approach, enjoys solving complex problems, and is excited to take ownership in a fast-paced, collaborative environment. What we're looking for 1+ years of experience in a product-oriented, analytical, or technical role within a startup or fast-paced environment. Strong analytical and problem-solving skills, with a solid foundation in data analysis and SQL. Hands-on experience with AI tools and LLM-based workflows. Ability to translate business needs into structured requirements, workflows, and product specifications. Exposure to product management, product analytics, or technical business analysis. Technical curiosity and a willingness to experiment, prototype, troubleshoot, and automate. Strong communication skills and the ability to collaborate effectively with Product, R&D, and business stakeholders. A proactive, ownership-driven mindset and the ability to thrive in a dynamic startup environment.

About this role Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a pioneer in the field, we are committed to delivering real financial value to our extensive network of clients. Our R&D team is seeking a Backend Developer to help construct and expand our core financial platform. In this role, you will collaborate with a talented team to optimize high-impact transactional systems—covering client billing for captured savings, invoice creation and collection, as well as payment reconciliation and processing. What we're looking for 3+ years of professional C# development experience. Solid understanding of .NET and databases such as SQL Server and Couchbase. Familiarity with SQL Server ORMs, specifically EF6 or similar frameworks. Proven capability in integrating external REST APIs. Fluent English Excellent people skills. A collaborative team player with organizational, critical-thinking, and problem-solving abilities Advantage: Background working with billing systems like Netsuite, Bluesnap, or similar is a strong plus. Familiarity with TypeScript and frontend frameworks is a plus.