Mindspace

Description About Mindspace At Mindspace, work doesn’t feel like work. Since 2014, we’ve been creating flexible, design-led workspaces across Europe, Israel, and the US where people – startups, enterprises, entrepreneurs, and digital nomads – can thrive. With over 15,000 members in 45 locations, we blend hospitality, style, and innovation so every space feels alive. Why you’ll love it here Because at Mindspace, people show up, take ownership, support each other, and keep things moving – even when things change. This is a high-impact role, working directly with the CEO and senior leadership on some of the company’s most important growth decisions. About the position We’re looking for an experienced Real Estate Director to drive Mindspace’s growth and strengthen our existing portfolio. You’ll own a pipeline of new opportunities, including new locations, leases, management agreements and other partnership structures with landlords. You’ll also lead renegotiations and renewals across our existing locations. This is a hands-on role for someone who can analyze a deal, understand the numbers behind it, turn that analysis into a clear recommendation, and then help get it done. What you’ll do • Build and manage a pipeline of on-market and off-market opportunities across Mindspace markets. • Lead transactions end to end: site selection, underwriting, negotiation, documentation and execution. • Lead renewals, extensions and renegotiations of existing leases to improve terms across the current portfolio. • Structure deals across leases, management agreements, JVs and other landlord partnership models. • Build financial models, business cases and scenario analyses for new locations and strategic opportunities. • Prepare investment memos and present recommendations, risks and deal structures to senior leadership. • Negotiate with landlords, developers and brokers, making sure key commercial and legal terms protect Mindspace. • Work closely with Mindspace’s market managers on sourcing, evaluating and executing deals in their markets, and with Finance, Legal, Design and Operations through approval and handover. • Support real estate due diligence and portfolio analysis for potential acquisitions. • Track market trends and competitors to identify new growth opportunities. Requirements What we need from you • 7+ years of experience in commercial real estate transactions, investments, acquisitions or a closely related field. • Strong hands-on financial modelling and underwriting skills – a must. • Proven track record of negotiating and closing complex real estate deals. • Experience with landlord partnership structures (management agreements, JVs, revenue share) – an advantage. • Experience in flexible workspace, hospitality or commercial office real estate – an advantage. • Ability to turn complex financial and commercial information into clear recommendations for senior decision-makers. • Strong negotiation and relationship-building skills, with a network among landlords and brokers. • Highly independent and hands-on, able to manage multiple deals across markets at the same time. • Experience working across multiple markets – an advantage. Experience in the German market – a strong advantage. • Fluent English. • Willingness to travel regularly across Mindspace markets. Please submit your application in English.

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position We’re looking for an exceptional professional who connects data, Salesforce, and AI technologies - and drives real transformation across the organization. This role is designed for someone who doesn’t wait for instructions, but instead identifies problems, dives deep, and builds solutions from scratch. What you’ll do: • Lead business process transformation using data and AI • Work hands-on with Salesforce (Sales Cloud) to improve sales, marketing, and operational workflows • Design and implement smart solutions - automations, predictive models, and AI-driven recommendations • Build and optimize automations using Salesforce Flows and validation rules • Analyze business processes and proactively suggest improvements • Connect multiple data sources and systems through integrations and APIs • Ensure data quality, reliability, and consistency across platforms • Identify bottlenecks and business challenges, and own solutions end-to-end • Collaborate closely with Sales, Marketing, Product, and Operations teams • Support user adoption and guide teams in leveraging systems effectively • Continuously explore and implement new AI tools and Salesforce capabilities Requirements Who you are: • A true autodidact - able to learn independently, experiment, and build solutions from zero • Proactive and solution-oriented - you don’t wait for tasks, you seek problems to solve • Strong analytical thinker with excellent problem-solving skills • Able to translate business needs into scalable technical solutions • Highly organized, detail-oriented, and comfortable in a fast-paced environment • Strong communication and collaboration skills • Fast learner with a continuous improvement mindset • High proficiency in English, verbal and written Requirements: • 3+ years of experience as a Salesforce Administrator and/or Business Analyst • Hands-on experience with Salesforce (preferably Sales Cloud) • Strong knowledge of Salesforce configuration and administration • Proven experience with Salesforce Flows and process automation • Experience working with integrations and APIs - advantage • Familiarity with BI tools or reporting platforms - advantage • Basic development knowledge (e.g. Apex) - advantage • Strong data background - analysis, process design, and data modeling • Familiar with AI tools, vibe coding, and building solutions with various AI platforms

Description Why Mindspace? At Mindspace, we're redefining what the workplace can be. Founded in 2014, Mindspace has grown into one of the world's leading premium flexible workspace providers, operating nearly 50 locations across Europe, the US, and Israel. More than beautifully designed workspaces, we are a hospitality-driven company built around exceptional service, inspiring environments, and vibrant communities. Our success has been built by ambitious people who care deeply about creating remarkable customer experiences, developing outstanding communities, and constantly raising the bar. As we continue to grow and expand our global footprint, we're looking for people who want to shape the future of work — and bring it to life every day. Why This Role? We’re preparing to open Mindspace Beyond — one of our most ambitious locations yet, a new large-scale workspace and business destination in the Tel Aviv–Givatayim area. Spanning approximately 10,000 sqm, Beyond will bring together premium private offices and enterprise suites, shared workspaces, meeting rooms and a major business events venue, all within a vibrant environment combining work, hospitality, lifestyle and wellbeing. Mindspace As Community Manager – Beyond, you’ll have a unique opportunity to join us at the beginning and help build the community and member experience from the ground up. You’ll be one of the key faces of Mindspace Beyond — creating meaningful relationships with members, bringing energy and personality into the space, building an engaged community and making sure every member receives the exceptional hospitality experience Mindspace is known for. This isn’t about maintaining an existing community. It’s an opportunity to help create one from day one. What You’ll Be Responsible For • Help launch and build the Mindspace Beyond community from the ground up, creating the culture, connections and member experience of our newest location. • Build strong, meaningful relationships with members and act as a trusted day-to-day point of contact. • Create an exceptional member journey from onboarding onwards, ensuring new members feel welcomed, connected and at home from day one. • Build and nurture an engaged community through networking, introductions, content, events and meaningful member interactions. • Identify members’ needs proactively, resolve issues quickly and continuously look for ways to improve their experience. • Plan and execute community initiatives, events and experiences that bring people together and strengthen engagement. • Work closely with the Site Manager and local Operations team to ensure a seamless day-to-day experience across the location. • Collaborate with Sales to support tours, new member onboarding, retention, renewals and opportunities to grow existing accounts. • Develop strong relationships with key contacts within member companies, including larger enterprise clients. • Gather member feedback and translate insights into improvements in service, community and overall experience. • Help connect the Mindspace community with the wider Beyond ecosystem, identifying opportunities for partnerships, collaborations and relevant experiences. • Be a visible ambassador for Mindspace and help establish Beyond as a destination where people genuinely want to work, meet and connect. Requirements What We’re Looking For • 3+ years of relevant experience in Community Management, Customer Success, Account Management, Hospitality, Events or another high-touch customer-facing environment. • Proven ability to build strong relationships and deliver an exceptional customer/member experience. • Strong communication and interpersonal skills, with a natural ability to connect with different personalities and seniority levels. • A proactive, hands-on mindset — you notice what needs to happen and make it happen. • Strong organizational skills and the ability to manage multiple priorities in a fast-moving environment. • Commercial awareness and an understanding of how great member experience supports retention and business growth. • Experience working with enterprise/B2B clients is an advantage. • Experience supporting the opening of a new location, hospitality concept, venue or customer-facing operation is a strong advantage. • Experience in coworking, hospitality, lifestyle, events or a premium service environment is an advantage. • Excellent Hebrew and English, both written and spoken. • Comfortable working on-site and being a highly visible part of the day-to-day member experience. Who You Are You are a people person and a builder. You love creating connections, bringing people together and making others feel genuinely welcome — but you also enjoy the challenge of building something new rather than simply stepping into an established routine. You’re energetic, resourceful and highly proactive. You notice the small details that shape an exceptional experience, while also understanding the bigger picture of what makes a community successful. Most importantly, you want to be part of creating something from the beginning. Beyond will be a new chapter for Mindspace in Israel, and you’ll have the opportunity to help define what that experience feels like from day one. Mindspace is an equal-opportunity employer.

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position This full-time position, based in Israel, you will be responsible for leading and managing all end-to-end financial processes across designated markets. As a key member of the finance team, the Controller will serve as a strategic finance business partner, supporting operational and commercial decision-making with strong analytical insight. The role requires ownership of accounting, reporting, and financial controls, ensuring all activities are executed in full compliance with local regulations and company policies. We are looking for a proactive, detail-oriented professional with a hands-on approach, strong business acumen, and the ability to operate effectively in a dynamic, growth-oriented environment while driving continuous improvement. Responsibilities In general, the Controller is responsible for managing the Finance activities of Mindspace in Israel market, supporting overall business objectives and maintaining compliance with regulatory requirements. Key responsibilities: • Manage Day to Day Finance Operations Activities: • Supervise the Invoicing and Collection Processes. Ensure invoicing, revenue recognition and cash collection is done on time and resolve complicated billing/debt collection issues. • Supervise Account Payable processes, ensure supplier payments/inquiries are promptly executed aligned with Mindspace’s Payment Policy • Budgeting and Forecasting • Develop Budgets: Lead the budgeting process for each market, ensuring alignment with overall strategy. • Prepare financial forecasts and projections as needed • Variance Analysis: Conduct variance analysis to compare actual performance against budgets, and provide recommendations for improvements. • Cash Flow Management • Monitor Cash Flow: Oversee cash flow management to ensure sufficient liquidity for operational needs across markets. • Optimize Working Capital: Implement strategies to optimize working capital and manage accounts receivable and payable effectively. • Prepare and Review Financial Statements: • Ensure accurate and timely preparation of consolidated financial statements for all markets. Including preparation of quarterly Reporting Package and related working paper according to IFRS. • Monitor and analyze financial performance metrics across different markets to provide actionable insights. • Engage with Stakeholders: • Analyze, report and communicate financial performance, issues, and strategies with Internal and external stakeholders and work closely with other departments to align financial activities with business objectives. • Act as a Finance Business Partner to your markets providing financial data and insight to utilize data driven decision making • Compliance and Reporting: • Ensure compliance with local and international accounting standards and regulations, in particular compliance with IFRS 16. • Team Leadership and Development • Supervise and mentor local bookkeepers, ensuring effective performance and development. • Systems and Processes • Identify and implement process improvements and tools to enhance financial operations and reporting efficiency. Requirements Experience & Minimum Qualifications: • Bachelor’s degree in accounting and CPA from a Big 4 accounting firm, with a minimum of 2 years of experience after internship. Mandatory • Previous experience being an assistant controller/controller for an International entity. Mandatory • High level of English and Hebrew - Mandatory • Experience managing Global Accounting Operations - Advantage • Experience being a Finance Business Partner - Advantage • Excellent systems/tools capabilities including Excel, G-Sheet, SAP and FP&A systems (Datarails - advantage) • Exceptional knowledge of finance, accounting, budgeting, cost accounting and cost control principles, and Generally Accepted Accounting Principles. • Advanced knowledge of bookkeeping and accounting best practices, laws, standards • Analytical ability to develop and implement improvements or recommendations Please submit your application in English

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Mindspace is looking for an experienced, hands-on Operations Manager to lead the setup, launch and day-to-day operations of Beyond, our new premium hospitality and events destination in Tel Aviv. We’re looking for a true operator and builder - someone who knows how to take a complex hospitality operation from plan to reality, build the processes behind it, and then make sure it runs seamlessly every day. This is a highly hands-on role combining operational strategy with execution on the ground. You’ll own everything from venue setup, suppliers, logistics and technical operations to team building, budgets, reporting and the operational delivery of complex events. The ideal candidate comes from the hospitality, restaurant, F&B, catering, venue or similar operational environment and has experience building or running a high-quality, fast-paced operation. What you’ll be responsible for • Own the operational setup and launch of the venue, from planning through execution and ongoing operations. • Build operational processes, procedures, workflows and service standards from the ground up. • Lead the on-the-ground setup and breakdown of complex events, ensuring smooth execution across all operational elements. • Manage suppliers, contractors and external partners, including onboarding, negotiations, coordination and ongoing performance. • Own the venue’s logistics, storage strategy, inventory and operational infrastructure. • Coordinate closely with building management and relevant stakeholders around technical setup, maintenance, access and operational requirements. • Build clear setup plans and procedures for different event formats and operational scenarios. • Own budgets, P&L, operational reporting and relevant KPIs. • Recruit, build and manage the operational team, creating clear responsibilities and strong working routines. • Ensure consistently high hospitality, service and guest-experience standards. • Identify operational challenges proactively and solve problems quickly and independently. • Continuously improve processes, efficiency and quality as the operation grows. • Partner closely with internal teams including Events, Finance, Sales and other Mindspace stakeholders. Requirements What we’re looking for • 7+ years of hands-on operational experience, ideally within hospitality, restaurants, F&B, catering, hotels, venues or complex event operations. • Proven experience building, launching or significantly developing an operation, rather than only managing an established one. • Strong experience managing suppliers, logistics and complex on-the-ground operations. • Experience building operational processes, procedures and standards. • Strong financial understanding, including budget management, reporting and P&L ownership. • Proven people-management and team-building experience. • A highly hands-on mentality — comfortable moving between strategic planning and solving operational issues on the ground. • Excellent organizational and problem-solving skills, with the ability to manage multiple moving parts simultaneously. • Strong hospitality and customer-experience mindset. • Fluent Hebrew and English. • Flexibility to work evenings and weekends when required by the venue and event schedule.

Description About Mindspace Founded in 2014, Mindspace is a leading flexibleible workspaceworkspace provider with ann expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses, entrepreneurs and digital nomads adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Reporting directly to the Site Manager, this full-time position is based in Petah Tikva. You will be responsible for establishing and maintaining a strong community in your location via professional networking efforts, cool events, and creative and engaging activities. You breath customer service and are dedicated to deliver a 5* experience. With excellent communication skills and a passion for connecting people, your job is to create an all-around amazing experience for Mindspace members. As a Community Manager, you will basically be the heart and soul of our diverse community - caring, attuned to people’s needs and exceedingly proactive. And it helps if you’re good at putting names to faces… You’ll be the one person members would love to save in their ‘favorites’ contacts. Requirements Responsibilities • Building and maintaining a strong community via networking and events • Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting • Creating an inclusive environment that fosters collaboration and creativity - both internally and externally • Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly • Being the point of contact for your community members and solving all member-related issues Requirements • BA degree in a related field - a must • Demonstrated face-to-face customer service and sales experience • Strong verbal and written communication skills • Experience in marketing, writing, or managing social media – an advantage • High level of English and Hebrew– both oral and written • Practical, creative fast-thinker, fast on your feet, and highly aware that others rely on you kind of person • Multi-tasking should be a walk in the park for you • Able to translate trends into actionable ways that anticipate customer and market needs • Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city Mindspace is an equal-opportunity employer.

Description About the position This full-time position is based at Mindspace Beyond, our new flagship location in the Tel Aviv–Givatayim area, and reports directly to the Site Manager. As a Front Desk Associate, you’ll be one of the first faces people meet when they enter Beyond and a key part of creating the premium, welcoming experience we want every member and guest to feel from day one. You’ll own the day-to-day reception experience, welcome members and visitors, support administrative and operational tasks, and work closely with the Community and Operations teams to make sure the space runs smoothly. Joining Beyond at its launch also means being part of something new — helping us establish the service standards, atmosphere and member experience of one of Mindspace’s most exciting new locations. Responsibilities • Manage the front desk during operational hours, creating a warm, professional and welcoming experience. • Serve as the first point of contact for members, guests and visitors at Beyond. • Welcome and assist members and guests, answer questions and direct them throughout the space. • Support the opening and launch of Beyond, helping establish smooth front-desk routines and service standards from day one. • Handle day-to-day administrative tasks including mail, deliveries, supplies and office equipment. • Support member onboarding and other community-related activities. • Work closely with the Community and Operations teams to ensure a seamless member and guest experience. • Respond to member requests and issues quickly and professionally. • Coordinate with Facilities, maintenance teams and vendors when needed. • Help maintain an organized, polished and professional reception and common-area environment. • Support community events and on-site activities when needed. Requirements Minimum Qualifications • 1–2 years of experience in customer service, hospitality, reception or another front-facing service role. • High level of Hebrew and English, both spoken and written. • Strong service orientation and a natural ability to make people feel welcome. • Excellent communication and interpersonal skills. • Highly organized, reliable and attentive to detail. • Comfortable multitasking and handling different requests in a fast-paced environment. • Proactive, hands-on attitude — you notice what needs to be done and take ownership. • Comfortable working with members, guests, vendors and internal teams throughout the day. • Experience in hospitality, coworking, hotels, premium retail or another high-touch service environment is a strong advantage. • Experience supporting a new opening or launch is an advantage. • Availability for a full-time, on-site position. Who You Are You’re a natural host - warm, approachable and genuinely happy to help people. You understand that great hospitality is often about the small things: remembering a name, noticing when someone needs help, keeping the space looking its best and making sure every person who walks through the door feels taken care of. You’re organized and responsible, but also energetic and flexible. You enjoy being at the center of a busy environment and want to be part of building a brand-new Mindspace location from day one. Please submit your application in English.

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Mindspace is looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day employee experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk • Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues • Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality • Support employees at global locations remotely, across time zones • Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding) • Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com • Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions • Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking • Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling • Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages • Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements) • Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology • Install, configure, and support conference room AV systems - displays, video conferencing hardware, audio, and room booking systems • Provide technical support for company events, town halls, and hybrid meetings • Partner with vendors and integrators on new AV installations across locations Identity & Access Management • Administer users, groups, policies, and MFA in JumpCloud • Manage Google Workspace administration - users, org units, groups, shared drives, and security settings • Support Slack workspace administration and app management Requirements Must-have • 3–5 years of experience in IT support, helpdesk, or system administration - ideally in a multi-site or international environment • Strong hands-on experience with macOS and Windows administration and troubleshooting • Proven experience with Google Workspace administration • Working knowledge of identity/device management platforms (JumpCloud, Okta, Entra ID, Intune, or Jamf) • Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, and Wi-Fi - with hands-on experience configuring switches, access points, and firewalls • Hands-on experience administering Cisco Meraki cloud-managed networks (MR access points, MS switches, MX security appliances) - including dashboard configuration, SSID and VLAN setup, client troubleshooting, and firmware management. • Experience working with a ticketing/ITSM platform (Freshservice, Jira Service Management, ServiceNow, or similar) • Experience supporting conference room AV and video conferencing systems • Fluent English, written and spoken - you'll work daily with colleagues across Europe and the US • Strong service orientation, ownership mindset, and the ability to prioritize independently in a fast-moving environment • Willingness to work occasional off-hours for maintenance windows, cutovers, and site openings Nice-to-have • Relevant certifications: Cisco Meraki Solutions Specialist (ECMS), CCNA, Google Workspace Administrator, or JumpCloud Core • Experience in a multi-location hospitality, retail, or co-working environment • Familiarity with cloud telephony platforms (Twilio, Zoom Phone, or similar) Mindspace is an equal-opportunity employer Please submit your application in English

Description About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces in Tel Aviv, as well as customer success, retention, and upsell. You play a key role in our sales efforts through the qualification of leads and deal-closing. What will you be responsible for: Pre-sale and Sales • Qualify SMB leads - convert them to tours and closed deals (inbound & outbound) • Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc. • Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines • Follow up with the customer, maintaining a consistent, open channel • Work closely with the Community Manager to achieve smooth onboarding Customer Success - Retention and Upsell • Analyze and optimize sales targets (Office+AR) for each SMB customer • Identify new needs/challenges for the customer and forecast future expansion • Make sure any payment issues are taken care of on a monthly basis • Execute SMB retention plan • Support the Customer Experience team in terms of member support and service • Proactively identify and pursue new customer opportunities • Conduct outbound outreach to potential clients through calls, emails, and networking • Manage the sales pipeline and drive revenue growth Requirements Do you have the following experience? • 3+ Experience in B2B sales • Excellent team player • Strong Extensive experience working with various companies and stakeholders • Excellent oral and written communication skills • A ‘can do’ approach! Critical competencies for success: • Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key) • Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don’t go according to plan • You must be a thorough, self-aware worker who’s able to recognize errors and take the necessary steps to correct them • Getting the job done – no matter the cost – is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you! • Problem solver – you are a highly resourceful thinker who is quick on their feet and a fast learner • Ability to gain the trust and confidence of a wide range/types of clients • Ability to work independently based on targets and goals, and raise any flags in time • Ability to adjust quickly to a fast-paced, changing environment • Ability to plan ahead with a clear focus on executio Mindspace is an equal-opportunity employer.