Loox

Description The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month and millions of annual revenue. As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there. This is a unique opportunity to be part of an organization that has the resources and scale of an established company and the energy, speed and team-size of an early-stage startup. What’s the opportunity: We're looking for a Content Marketing Manager, who has a passion for content creation and turning ideas into execution, to join our content team. In this role, you’ll own our content strategy end-to-end, from ideation to execution, across blogs, email, and social, using data and AI. As a Content Marketing Manager at Loox, you will: • Own end-to-end content creation process, from ideation to execution, for diverse marketing assets including blogs, emails, social media, and co-marketing. • Manage and optimize email campaigns using marketing automation platforms (e.g., Customer.io) • Own the execution of our content calendar across all owned and earned media channels. • Adopt and champion AI tools to streamline content production and operational workflows. • Collaborate with marketing, design, and product teams ensure content is accurate, on-brand, and delivered on time. • Contribute to UX copy as needed - in-app messages, tooltips, upgrade flows, and similar touchpoints. What you’ll need: • 3+ years of hands-on experience as a content marketer and/or writer in a SaaS environment - Must. • Proven experience using AI tools for content creation and process optimization - Must. • Native English speaker and Hebrew speaker - Must. • A data-driven mindset with experience using analytics to measure content performance and inform strategy. • Experience using email marketing automation tools - Advantage. • Working experience in eCommerce - Advantage.

Description The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month and millions of annual revenue. As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there. This is a unique opportunity to be part of an organization that has the resources and scale of an established company and the energy, speed and team-size of an early-stage startup. What’s the opportunity: We're looking for a Customer Support Engineer who has a passion for helping customers to join our support team and get the most out of our product. In this role, you’ll be the point of contact for our customers, responsible for solving problems and ensuring they have the best experience with our product and our team. We're looking for someone energetic, tech-savvy, who has high-level English and superb interpersonal skills. ** The position is full-time and requires the availability to work up to two evenings a week and 2 weekend shifts per month (Friday morning / Saturday Night).** As a Customer Support Engineer at Loox, you will: • Be in charge of our customer happiness and deliver amazing service. • Become a product expert who knows the ins and outs of what Loox has to offer by helping our customers maximize the value they receive from us. • Proactively identify opportunities and optimization points to help our customers grow. • Represent the customer voice internally in Product, Marketing, and Business Development discussions. What you’ll need: • At least 1 year of experience in customer service-facing roles. • High-level English and spoken Hebrew (native or bilingual proficiency) - Must. • Ability to communicate effectively with customers and teammates - Must. • Knowledge of web technologies such as HTML & CSS. • Strong troubleshooting capabilities. • Ability to work in an agile, fast-paced, and dynamic environment.

Description The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month and millions of annual revenue. As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there. This is a unique opportunity to be part of an organization that has the resources and scale of an established company and the energy, speed and team-size of an early-stage startup. What’s the opportunity: We're looking for a full cycle Sales Development Representative (SDR) to drive growth across our product suite. You'll own the entire sales motion - from the first cold call to close - as you upsell and cross-sell the Loox Convert plan and Reviewers.com to Shopify merchants. This isn't a traditional lead-gen SDR role. You'll be the direct link between our merchants and our Product and Marketing teams, turning every call into an opportunity - whether that's a merchant upgrading their plan, one who churned telling us why, or a new merchant discovering Reviewers.com for the first time. If you're a self-starter who loves to sell, enjoys owning a process end to end, and is comfortable digging into data to sharpen your approach, we'd love to meet you. What you'll do • Cold call Shopify merchants to upsell and cross-sell the Loox Convert plan and Reviewers.com. • Call merchants who uninstalled the app or haven't yet selected a plan to understand why and gather feedback. • Run demo calls for Reviewers.com, showcasing its value to prospective merchants and helping them create their first campaign. • Synthesize merchant feedback and share clear, actionable insights with our Product and Marketing teams. • Analyze call and pipeline data to identify trends, spot opportunities, and continuously improve conversion. • Run the day-to-day operations of the sales effort, including pipeline management, tracking, and reporting. Requirements • Native English speaker with a strong understanding of Hebrew. • 2-3 years of previous experience in a full-cycle sales, SDR, or account management role. • Confident, natural cold-caller who's comfortable owning conversations from first contact to close. • Excellent written and verbal communication skills. • Comfortable working with data and using it to inform decisions. • Highly organized self-starter who enjoys building and running processes from scratch. Nice to have • Experience selling into the Shopify or eCommerce ecosystem. • Experience with CRM and sales engagement tools. • Familiarity with Loox and/or Reviewers.com. Working hours This is a hybrid role with a mix of Israeli and American hours: • Sunday: OFF • Monday: 10:00 - 19:00 in office in Ramat Gan • Tuesday: 14:00 - 23:00 work from home • Wednesday: 14:00 - 23:00 work from home • Thursday: 10:00 - 19:00 in office in Ramat Gan • Friday: 9:00 - 18:00 work from home