L.Raphael

About L.RAPHAEL Genève L.RAPHAEL Genève is a Swiss luxury brand, globally celebrated for redefining well-being, beauty, and longevity. For over 22 years, we have pioneered innovative products, transformative treatments, and holistic solutions, collaborating with prestigious establishments like Four Seasons. Rooted in Swiss heritage, our Swiss-made products blend cutting-edge scientific research with timeless elegance, delivering proven, long-lasting results. With a presence in major cities and world-renowned resorts, we are strategically expanding to elevate our brand and offer unparalleled experiences to our discerning clientele. The Opportunity L. Raphael is looking for Reservations Agents to join our team in Israel and be the first point of contact for our guests. You will answer incoming calls, take and manage reservations, and provide a warm, professional service aligned with the L. Raphael standard. This is an office-based role covering daytime and some roles are covering early evening hours. Requirements Key Responsibilities • Answer incoming calls in a professional, courteous and brand-aligned manner • Take, amend, confirm and cancel reservations • Provide guests with information on treatments, availability, pricing and services • Accurately update the reservation system • Handle guest enquiries, requests and follow-ups • Coordinate with the spa and operations teams when needed • Meet call-handling and reservation targets • Represent L. Raphael with elegance and care at every contact Who We Are Looking For · Excellent communication and guest service skills • Clear spoken English (additional languages an advantage) • Comfortable in a busy reservations environment Language Proficiency • Fluent English and Hebrew (mandatory). Personal Attributes • Proactive, solution-oriented mindset with attention to detail and a strong results-driven approach. • Warm and adaptable, with a genuine passion for wellness, longevity, and delivering Swiss-quality experiences. • Strong communications skills and the ability to thrive in a fast-paced, high-end environment. Benefits Why Join L.RAPHAEL? • Be part of a global Swiss luxury brand at the forefront of wellness and longevity. • Work closely with a visionary CEO and collaborate with a great building team • Enjoy a dynamic, supportive, and inspiring work environment.

About L.RAPHAEL Genève L.RAPHAEL Genève is a Swiss luxury brand, globally celebrated for redefining well-being, beauty, and longevity. For over 22 years, we have pioneered innovative products, transformative treatments, and holistic solutions, collaborating with prestigious establishments like Four Seasons. Rooted in Swiss heritage, our Swiss-made products blend cutting-edge scientific research with timeless elegance, delivering proven, long-lasting results. With a presence in major cities and world-renowned resorts, we are strategically expanding to elevate our brand and offer unparalleled experiences to our discerning clientele. The Opportunity We are seeking an exceptional Assistant Manager Spa to join our prestigious Jaffa Temple. This key leadership role combines operational excellence and team leadership with the strategic mission of upholding L.RAPHAEL’s world-class standards. You will be the right hand of the Spa Manager, ensuring flawless guest experiences while developing and inspiring our talented team in one of the most exclusive luxury destinations. Key Responsibilities Operational Excellence & Guest Experience – Jaffa Temple • Oversee daily spa operations and ensure the highest standards of service delivery across all treatments and facilities. • Deliver and maintain an unforgettable luxury guest journey, consistently exceeding expectations of our high-profile clientele. • Drive revenue through treatment bookings, retail prescription, and upselling while monitoring KPIs and performance. • Manage scheduling, inventory, and spa standards to guarantee efficiency and excellence. Team Leadership & Development (with regional support) • Support the recruitment, onboarding, training, and development of the spa team. • Coach and mentor therapists on L.RAPHAEL protocols, luxury service standards, and product knowledge. • Act as a brand ambassador, ensuring consistent quality and service excellence across the Jaffa Temple. • Collaborate closely with the Spa Manager on team motivation, performance management, and professional growth. Requirements Who We Are Looking For A dynamic and inspiring leader with a true passion for luxury wellness and operational excellence. Proven Experience • Minimum 5 years’ experience in luxury spa or hotel operations, with at least 2 years in a supervisory or assistant manager role. • Strong background in high-end guest experience and team leadership in 5-star environments. • Deep knowledge of spa treatments, retail strategies, and luxury service standards. • Experience in training and developing teams is highly valued. Language Proficiency • Fluent English and Hebrew (mandatory). • French is a strong advantage. Personal Attributes • Outstanding leadership and communication skills with the ability to inspire and develop teams. • Proactive, solution-oriented mindset with exceptional attention to detail and a strong results-driven approach. • Impeccable personal presentation and natural embodiment of luxury codes. • Warm, charismatic and adaptable, with a genuine passion for wellness, longevity, and delivering Swiss-quality experiences. • Strong organizational skills and the ability to thrive in a fast-paced, high-end environment. Benefits Why Join L.RAPHAEL? • Be part of a global Swiss luxury brand at the forefront of wellness and longevity. • Work closely with a visionary CEO and collaborate with prestigious global partners like Four Seasons. • Enjoy a dynamic, supportive, and inspiring work environment.

About L.RAPHAEL Genève L.RAPHAEL Genève is a Swiss luxury brand, globally celebrated for redefining well-being, beauty, and longevity. For over 22 years, we have pioneered innovative products, transformative treatments, and holistic solutions, collaborating with prestigious establishments like Four Seasons. Rooted in Swiss heritage, our Swiss-made products blend cutting-edge scientific research with timeless elegance, delivering proven, long-lasting results. With a presence in major cities and world-renowned resorts, we are strategically expanding to elevate our brand and offer unparalleled experiences to our discerning clientele. The Opportunity L. Raphael is seeking a precise and reliable Accounting Bookkeeper to support our finance operations in Israel. The role will be responsible for day-to-day bookkeeping, invoice processing, reconciliations and month-end support. The ideal candidate has solid accounting knowledge, is comfortable with accounting software and Excel, and works with a high level of accuracy and discretion. This is an opportunity to join a luxury wellness brand and contribute to the financial organisation of our operations Requirements Key Responsibilities · Record daily accounting entries and maintain the general ledger · Process supplier invoices, payments, expenses and receipts · Perform bank and account reconciliations · Support month-end and year-end closing · Prepare basic financial reports and supporting schedules · Maintain complete and organised accounting files · Liaise with internal teams, suppliers and external advisors as required · Ensure accuracy, confidentiality and compliance in all financial records Who We Are Looking For · Accounting / bookkeeping experience at Level 3 or equivalent • Strong Excel and accounting software skills • Organised, detail-oriented and reliable Language Proficiency • Fluent English and Hebrew (mandatory). Personal Attributes • Proactive, solution-oriented mindset with exceptional attention to detail and a strong results-driven approach. • Warm, charismatic and adaptable, with a genuine passion for wellness, longevity, and delivering Swiss-quality experiences. • Strong organizational skills and the ability to thrive in a fast-paced, high-end environment. Benefits Why Join L.RAPHAEL? • Be part of a global Swiss luxury brand at the forefront of wellness and longevity. • Work closely with a visionary CEO and collaborate with a great building team • Enjoy a dynamic, supportive, and inspiring work environment.

About L.RAPHAEL Genève L.RAPHAEL Genève is a Swiss luxury brand, globally celebrated for redefining well-being, beauty, and longevity. For over 22 years, we have pioneered innovative products, transformative treatments, and holistic solutions, collaborating with prestigious establishments like Four Seasons. Rooted in Swiss heritage, our Swiss-made products blend cutting-edge scientific research with timeless elegance, delivering proven, long-lasting results. With a presence in major cities and world-renowned resorts, we are strategically expanding to elevate our brand and offer unparalleled experiences to our discerning clientele. The Opportunity We are seeking an exceptional Manager Spa to join our prestigious Jaffa Temple. This key leadership role combines operational excellence and team leadership with the strategic mission of upholding L.RAPHAEL’s world-class standards. You will be the Spa Manager, ensuring flawless guest experiences while developing and inspiring our talented team in one of the most exclusive luxury destinations. Requirements Key Responsibilities Operational Excellence & Guest Experience – Jaffa Temple • Oversee daily spa operations and ensure the highest standards of service delivery across all treatments and facilities. • Deliver and maintain an unforgettable luxury guest journey, consistently exceeding expectations of our high-profile clientele. • Drive revenue through treatment bookings, retail prescription, and upselling while monitoring KPIs and performance. • Manage scheduling, inventory, and spa standards to guarantee efficiency and excellence. Team Leadership & Development (with regional support) • Support the recruitment, onboarding, training, and development of the spa team. • Coach and mentor therapists on L.RAPHAEL protocols, luxury service standards, and product knowledge. • Act as a brand ambassador, ensuring consistent quality and service excellence across the Jaffa Temple. • Collaborate closely with the Spa Manager on team motivation, performance management, and professional growth. Who We Are Looking For A dynamic and inspiring leader with a true passion for luxury wellness and operational excellence. Proven Experience • Minimum 5 years’ experience in luxury spa or hotel operations, with at least 2 years in a supervisory or manager role. • Strong background in high-end guest experience and team leadership in 5-star environments. • Deep knowledge of spa treatments, retail strategies, and luxury service standards. • Experience in training and developing teams is highly valued. Language Proficiency • Fluent English and Hebrew (mandatory). • French is a strong advantage. Personal Attributes • Outstanding leadership and communication skills with the ability to inspire and develop teams. • Proactive, solution-oriented mindset with exceptional attention to detail and a strong results-driven approach. • Impeccable personal presentation and natural embodiment of luxury codes. • Warm, charismatic and adaptable, with a genuine passion for wellness, longevity, and delivering Swiss-quality experiences. • Strong organizational skills and the ability to thrive in a fast-paced, high-end environment. Benefits Why Join L.RAPHAEL? • Be part of a global Swiss luxury brand at the forefront of wellness and longevity. • Work closely with a visionary CEO and collaborate with prestigious global partners like Four Seasons. • Enjoy a dynamic, supportive, and inspiring work environment.