Empathy

Description Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most. We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 50 million people across the US, Canada, and the UK. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users. About the Team Empathy’s Legal team is key in enabling efficient decision-making and fostering a secure and dynamic environment that drives Empathy's efforts forward. We’re looking for a Legal Counsel to join our Legal team and provide comprehensive legal support to our teams across the organization. This role involves drafting, reviewing, and negotiating contracts with Empathy's customers and vendors globally, ensuring compliance with privacy laws, handling product review matters and providing strategic legal advice on varied and dynamic issues. The ideal candidate has a strong background in commercial law, excellent English communication skills, and a creative legal approach. In this role you will • Draft, review, and negotiate a wide range of commercial contracts, including customer agreements, vendor agreements, partnership/referral/consulting agreements, and NDAs. • Enhance Empathy’s privacy program to comply with various privacy laws and regulations (such as CCPA, Israeli privacy laws, HIPAA) and provide ongoing guidance on data protection and privacy issues. • Collaborate closely with teams across the organization (such as Product, R&D, Partner Success) to address legal needs and implement best practices. • Build out Empathy’s legal roadmap for entering new markets and execute roadmap implementation. • Collaborate with internal stakeholders to assess risks and develop risk mitigation strategies. • Conduct legal research and stay updated on relevant laws and regulations affecting the company’s operations. Requirements • Bachelor's law degree and qualification to practice law in Israel or in the U.S. • 5+ years of commercial law experience in a commercial or hi-tech department at a law firm, or serving as in-house counsel at a tech company. • Experience and comfort with drafting and negotiating commercial contracts. • Mastery of English with excellent verbal and written communication skills. • Familiarity with privacy laws and regulations (such as CPRA, U.S. state laws, HIPAA) – an advantage. • Corporate legal experience – an advantage. • Strong analytical, problem-solving, and project management skills. • Ability to work independently and collaboratively in a fast-paced environment.

Description Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most. We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 50 million people across the US, Canada, and the UK. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. About the Team The Office of the CEO, serves as a central force behind the company’s day-to-day success. We oversee a broad range of responsibilities that keep the business running smoothly, while partnering closely across teams to drive alignment, efficiency, and execution. We are a highly trusted, versatile team involved in many of the moments that matter most — helping turn priorities into action and ensuring Empathy operates at its best. In this role you will • Take full ownership of our CEO calendar including scheduling of meetings with participants around the globe. • Prepare and meticulously organize essential documentation required for meetings. • Compose confidential and sensitive correspondences, reports, and other communications. • Plan travel & book flights - plan and coordinate travel arrangements, including booking international flights and accommodation. • Preparation and submission of expense reports as well as purchase requests. • Collaborate with global stakeholders - there is flexible availability aligned with US working hours. • Assist with project-related tasks as needed, collaborating with cross-functional teams to meet deadlines and objectives. • Supervise and coordinate special events. Requirements What we're looking for We are looking for a versatile and highly organized Executive or Personal Assistant to provide tailored administrative support to our CEO. • A minimum of two years of experience as a Personal or Executive Assistant. • Proficiency in English, both spoken and written. • In-depth familiarity with office management systems, such as Google Workspace. • In-depth familiarity with Google Workspace (formerly G Suite) – including Gmail, Docs, Sheets, and more. • Strong analytical and problem-solving skills to address issues proactively and find effective solutions independently. • Strong attention to detail and highly developed organizational skills. • Exceptional multitasking abilities and adeptness at prioritizing daily workloads. • Excellent communication skills, encompassing both written and verbal, along with strong interpersonal capabilities. • Ability to work in a dynamic environment, while being flexible and available to attend required tasks after working hours when needed. • Demonstrates discretion and maintains a high level of confidentiality.

Description Empathy is on a mission to build a more resilient society one hard moment at a time, which is why we have built the leading platform for life's hardest moments. With AI plus human care, Empathy supports people through those times that are emotionally charged and logistically hard — from caregiving and leave support to legacy planning and loss support. We partner with life insurers, wealth firms, and banks to bring Empathy to their clients, policyholders, and advisors in the moments that matter most. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. In this role you will • Design, build and maintain our full product suite, including backend services, mobile applications, and web products. • Work with engineers, product managers, and designers to craft world-class experiences and participate in all aspects of the project lifecycle. • Take part in the early stages of the product and help set the groundwork for the future of the engineering team and the company. Requirements • 7+ years of professional, hands-on experience building production-grade software. • Experience building modern web applications using React, TypeScript, Node.js, or equivalent technologies. • Experience designing and delivering complex end-to-end systems. • Strong software engineering fundamentals, including data modeling, APIs (REST/GraphQL), algorithms, software design principles, and modern development best practices. • Strong system design skills with the ability to balance simplicity, scalability, maintainability, and speed. • Takes ownership from problem definition through production and continuous improvement. • Excellent communication, collaboration, and problem-solving skills. • Leverages AI-assisted development and other engineering tools to improve productivity while maintaining high standards for quality, reliability, and maintainability. • Strong attention to detail and Empathy for the user experience.

Description Empathy is on a mission to build a more resilient society one hard moment at a time, which is why we have built the leading platform for life's hardest moments. With AI plus human care, Empathy supports people through those times that are emotionally charged and logistically hard — from caregiving and leave support to legacy planning and loss support. We partner with life insurers, wealth firms, and banks to bring Empathy to their clients, policyholders, and advisors in the moments that matter most. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. About the Team The Finance team at Empathy is a key driver of the company’s growth and operational stability. We ensure robust financial management, compliance, and accuracy across all global operations while serving as strategic partners to the business. In this role you will We are looking for a highly motivated, proactive, and curious Assistant Controller to join our Israel team. This is a classic accounting role with significant room for growth, hands-on learning, and career development. In this role, you will take ownership of core financial operations, monthly close processes, and complex accounting standard implementations. We are seeking someone with strong critical thinking skills, high ownership, and an innovative mindset - someone who proactively leverages AI tools and automation to optimize financial workflows, improve efficiency, and maximize impact. This position reports directly to the Director of Finance. Key Responsibilities • Lead and execute core close processes (Monthly, Quarterly & Year-End), including journal entries, detailed balance sheet reconciliations, reserves, and supporting schedules. • Apply deep technical knowledge of ASC 606 (Revenue Recognition), ASC 842 (Lease), fixed assets management, and prepaids/accruals. • Oversee AP processes, vendor payments tracking, and expense workflows to ensure timely and accurate execution. • Proactively identify opportunities to optimize accounting processes, leveraging AI and automation tools to increase efficiency and data accuracy. • Drive strategic accounting projects, such as system implementations, capitalization of intangible assets (capitalized software), and internal control enhancements. • Partner with Finance leadership on tracking key business metrics, financial analysis, and supporting data-driven business decisions. Requirements • CPA qualification (CPA certified) - Big 4 background required (Tech or US/IL Tax department background preferred). • Strong technical expertise in US GAAP. • High level of curiosity, ambition, and a "can-do" approach with strong attention to detail. • Critical thinker with strong problem-solving capabilities and high execution capability. • Tech-savvy mindset with an enthusiasm for using modern finance tools and AI technologies to streamline operations. • Fluent English and Hebrew (written and verbal). Nice to Have • Prior experience in a tech company or a global, fast-paced environment. • Experience with ERP systems and modern cloud-based finance tools.

Description Empathy is on a mission to build a more resilient society one hard moment at a time, which is why we have built the leading platform for life's hardest moments. With AI plus human care, Empathy supports people through those times that are emotionally charged and logistically hard — from caregiving and leave support to legacy planning and loss support. We partner with life insurers, wealth firms, and banks to bring Empathy to their clients, policyholders, and advisors in the moments that matter most. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. In this role you will • Design, build, and maintain our full product suite, including backend services, mobile applications (React Native), and web products. • Lead development of high-quality, performant cross-platform mobile experiences while ensuring strong integration with backend and web systems. • Contribute to architectural decisions, code quality standards, and long-term scalability across mobile and web platforms. • Mentor and support other engineers through code reviews, technical guidance, and close collaboration. Requirements • 7+ years of professional, hands-on experience building production-grade software. • 3+ years of hands-on experience with React Native, building mobile applications used by real users in production. • Experience building modern web applications using React, TypeScript, Node.js, or equivalent technologies. • Experience designing and delivering complex end-to-end systems. • Strong software engineering fundamentals, including data modeling, APIs (REST/GraphQL), algorithms, software design principles, and modern development best practices. • Strong system design skills with the ability to balance simplicity, scalability, maintainability, and speed. • Takes ownership from problem definition through production and continuous improvement. • Excellent communication, collaboration, and problem-solving skills. • Leverages AI-assisted development and other engineering tools to improve productivity while maintaining high standards for quality, reliability, and maintainability. • Strong attention to detail and Empathy for the user experience.

Description Empathy is on a mission to build a more resilient society one hard moment at a time, which is why we have built the leading platform for life's hardest moments. With AI plus human care, Empathy supports people through those times that are emotionally charged and logistically hard — from caregiving and leave support to legacy planning and loss support. We partner with life insurers, wealth firms, and banks to bring Empathy to their clients, policyholders, and advisors in the moments that matter most. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. In this role you will • Help enhance our product content offering, guiding users emotionally and practically through life's hardest transitions. • Own complex content projects from 0 to 1, from initial concept through launch, in close collaboration with a cross-functional team. • Manage content production workflows end to end — from strategy through freelance collaboration — for the projects you own. • Draft, edit, and refine in-product content (written guides, audio guides, care plan steps, meditations, etc.), ensuring clarity, consistency, and relatability. • Ensure brand voice, messaging, and storytelling stay consistent within your product area, in line with Empathy's tone, style, and content guidelines. • Adapt core messaging for different audiences, products, and partner contexts. • Use AI tools for content research, ideation, and drafting; identify and pilot AI tools that could improve workflows, going beyond brainstorming to materially increase output, speed, or testing velocity. • Collaborate with Product Managers, Design teams, and Data/Analytics to align on user needs and goals. Requirements • 4+ years of experience in product, content, UX, or communications. • Native-level English, with exceptional writing, editing, messaging, and storytelling skills, and the ability to adapt tone and style across products and audiences. • Deep empathy and sensitivity when addressing grief, illness, caregiving, and other emotionally difficult topics. • Exceptional communication and interpersonal skills, with strong cross-functional collaboration across product managers and other stakeholders. Takes feedback well and iterates quickly. • Comfortable operating in fast-paced, high-iteration environments. • A track record of self-directed work: able to take a loosely defined problem, prioritize it, and drive it to a result without constant direction. • Comfortable writing and editing hands-on, as well as collaborating with freelance writers. • Understanding of product design/flow, and user experience principles. • Demonstrated experience using AI tools to materially increase copy output, speed, or testing velocity, not just for brainstorming. • Strong understanding of content performance measurement, user insights, testing methodologies, and optimization frameworks. • Great organisational skills: managing multiple content projects with deadlines, versioning, review cycles. • Experience writing for mental health, bereavement, or other sensitive topics. **Please include a link to your portfolio**