Eleos Health

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is this opportunity? We are seeking a Senior Backend Engineer – Data Platform to join our expanding team and play a crucial role in designing, building, and maintaining robust and scalable data pipelines and infrastructure. In this role, you will directly enable data-driven decision-making and support the development and deployment of AI/ML products that power Eleos Health. You’ll collaborate closely with engineering, product, and data science teams to ensure our data systems are high-quality, resilient, and scalable as we grow. As a Senior Backend Engineer on our Data Platform team, you will drive efforts to deliver reliable, efficient, and consistent data services across the organization. You will also help enable the rapid development and deployment of advanced features, insights, and AI-driven capabilities that improve outcomes for clinicians and clients. Who are you? You are a seasoned backend or data engineer with experience working on production-grade ML/AI-powered products. You thrive in fast-paced, high-ownership environments and are passionate about building scalable and reliable systems. You understand the unique requirements of delivering AI/ML features in production, and you are comfortable working with modern technologies in the LLM/RAG ecosystem. You pride yourself on delivering high-quality solutions quickly, without sacrificing design or reliability. You’re known for your responsiveness, collaborative spirit, and service-oriented mindset—especially when you’re on-call and the stakes are high.How will you contribute? • Design, implement, and maintain scalable and reliable data pipelines and backend systems supporting both operational and analytical needs, with a focus on ML/AI product enablement. • Ensure data processing is optimized for speed, efficiency, and fault tolerance, enabling seamless integration with AI/ML workflows and reliable performance across all Eleos Health products. • Monitor and improve uptime, reliability, and observability of our data infrastructure and pipelines. • Build and maintain systems to ensure data quality, consistency, and usability across the organization, enabling advanced analytics and AI solutions. • Work closely with product and engineering teams to deliver new features rapidly and with a high standard of technical excellence. • Drive innovation in how we build, measure, and optimize data features, backend services, and AI product integrations. • Participate in on-call rotations with a service-oriented approach and fast responsiveness. • Lead scalability efforts to support increasing data volumes, expanding AI/ML initiatives, and new product launches. What qualifications and skills will help you to be successful? • At least 5 years of experience with Python in backend or data engineering roles, designing and operating large-scale data pipelines, backend services, and data infrastructure in production environments. • Hands-on experience working on ML/AI-powered products in production, with strong understanding of requirements for integrating data platforms with AI features. • Familiarity with modern LLM (Large Language Model) and RAG (Retrieval-Augmented Generation) technologies, and experience supporting their deployment or integration. • Familiar with or have worked with these technologies (or alternatives): • Data Processing & Streaming: Apache Spark, DBT, Airflow, Airbyte, Kafka • API Development: FastAPI, micro-service architecture, SFTP • Data Storage: Data Lakehouse architectures, Apache Iceberg, Vector Databases, RDS • ML/AI: ML/LLM libraries and frameworks (such as Gemini, Hugging Face, etc.) • Cloud Infrastructure: AWS stack (S3, Firehose, Lambda, Athena, etc.), Kubernetes (K8s) • Demonstrated ability to optimize performance and ensure high availability, scalability, and reliability of backend/data systems. • Strong foundation in best practices for data quality, governance, security, and observability. • Ability to collaborate effectively with engineering, data science, and product teams in a cross-functional setting. • Track record of innovative thinking on feature-level implementations, metric definitions, and AI/data integrations. • Service-oriented approach, particularly in high-responsibility, on-call situations. This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands. We have • A product that positively impacts peoples' lives every single day. • A team of amazing people with a shared vision and the infinite drive to make it happen • We offer significant equity. • Opportunity to build, grow and become highly instrumental in shaping how technology can increase the effectiveness of therapy. • Hybrid work opportunities. • Mental health days off you can take any given moment simply because you need them.

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. Who is Eleos? Today, more people than ever are speaking publicly about their mental health. Whether it’s ourselves, our friends and family, or even public figures, taking care of behavioral health is no longer taboo—it’s vital, and it’s only human. At Eleos, we are on a mission to help deliver the world’s most effective behavioral care through data, measurement, and personalization. Simply put, we want to empower clinicians to do the essential work only they can do. What is this opportunity? We are looking for a Senior Full Stack Engineer (Front- End Oriented) to join our innovative team. In this role, you will lead the development of user-centric, cutting-edge interfaces that empower clinicians and improve the effectiveness of behavioral health care. If you thrive in building complex, scalable, and beautiful frontend systems, this role is for you. What are we looking for? You are a highly experienced frontend engineer with extensive expertise in React and modern frontend development practices. You have a proven track record of delivering scalable and maintainable user interfaces. You are passionate about UX/UI design and have the technical ability to bring those designs to life seamlessly. How will you contribute? • Lead the design and development of complex frontend features and interfaces. • Collaborate closely with product managers and UX designers to create user-friendly solutions. • Optimize frontend performance to ensure fast and reliable applications. • Drive best practices in code quality, testing, and documentation. • Mentor junior engineers and contribute to the growth of the team. Who are you? • 5+ years of experience in frontend development. • Experience working with JavaScript frameworks, particularly React and its ecosystem • Proven experience building a mature Chrome extension used in production by customers • Deep hands-on expertise with Chrome Extension APIs and the realities of MV3 (permissions, service workers, messaging, storage, alarms, scripting, declarativeNetRequest where relevant). • Demonstrated ability to measure and validate extension performance impact on external systems • Experience working on an extension in a multi-team development environment: • Shared ownership, versioned APIs/contracts, coordinated releases • backwards compatibility and safe rollout strategies. • Strong JavaScript/TypeScript engineering fundamentals and “production instincts” (debuggability, reliability, defensive coding). • Team player with strong communication skills, egoless and transparent • Ability to take ownership and make an impact

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, We want to give clinicians the support they need to do the important work only they can do. What is this opportunity? At Eleos, we build AI that turns behavioral health conversations into clinical documentation and actionable insights, helping care teams spend less time on administrative work and more time with the people they support. As a Senior Data Scientist, you will own the development and quality of AI capabilities that clinicians use in their daily work. You will work with real-world conversations, clinical text, and audio to build solutions for documentation, structured information extraction, and clinical insights across diverse care settings. This is a hands-on role combining experimentation, production software development, and close collaboration with engineering, product, and clinical experts. You will help define what good AI output looks like, build ways to measure it, and turn promising experiments into reliable product capabilities. Who are you? • 5+ years of industry experience in data science, applied machine learning, or AI engineering. • 5+ years of hands-on Python experience, including building and maintaining production services, with strong practices in software design, testing, code review, and debugging. • Ability to translate ambiguous product and clinical needs into maintainable technical solutions and measurable success criteria. • Proven experience owning AI solutions end to end, from problem definition and experimentation to deployment, monitoring, and ongoing improvement. • Hands-on experience building production LLM applications, including prompt design, structured outputs, and conversational or agentic workflows. • Experience designing LLM evaluations, including trusted evaluation datasets, LLM-as-a-judge methods, and systematic error analysis. • Practical experience developing and deploying applications on cloud platforms such as AWS, GCP, or Azure. How will you contribute? • Build and own production AI capabilities for clinical documentation, structured information extraction, clinical insights, chat experiences, and AI agents. • Develop reusable LLM workflows and services, including prompt components, retrieval, and tool integrations that support diverse clinical use cases. • Drive measurable quality improvements through evaluation datasets, automated testing, clinical feedback, and investigation of real-world failure patterns. • Make AI reliable at scale, balancing accuracy, consistency, latency, and cost, and owning improvements from experimentation through production monitoring. • Shape technical and product direction alongside engineering, product, and clinical experts; mentor colleagues and equip teams with tools to build and evaluate AI confidently. What qualifications and skills will help you to be successful? Some nice to haves are • Experience building AI applications, agents with tool use, context management, and multi-step workflows. • Experience with audio or multimodal models, speech-to-text, or speaker diarization. • Experience with healthcare applications, sensitive data, or multilingual NLP. • Experience working in a startup environment. • A master’s or Ph.D. in Computer Science, Statistics, Machine Learning, or a related field. This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands. We have • A product that positively impacts peoples' lives every single day. • A team of amazing people with a shared vision and the infinite drive to make it happen • We offer significant equity. • Opportunity to build, grow and become highly instrumental in shaping how technology can increase the effectiveness of therapy. • Hybrid work opportunities. • Mental health days off you can take any given moment simply because you need them.

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is this opportunity? Senior Security Engineer to act as a hands-on technical leader inside our security org, part builder, part architect, part trusted partner to R&D. You'll sit in design reviews, push back (constructively) on architecture choices, prototype the controls we're missing, and help R&D ship faster and safer. This role suits an engineer who thinks in systems, codes when needed, and is energized by securing modern AI-driven, multi-cloud environments. What you'll do • Act as a security architect for new initiatives. Join design and solution-concept meetings with R&D before code is written and help shape architectures that are secure by default. Produce threat models, reference designs, and decision docs that engineers actually use. • Partner with R&D as a peer, not a gatekeeper. Embed with product and engineering teams. Translate security requirements into engineering language, and engineering trade-offs into risk language for leadership. • Own security across our multi-cloud footprint (AWS, GCP, Azure). Design and implement controls for identity, network, workload, and data protection that work consistently across environments. • Drive AI security. Build our defenses against threats specific to LLM and ML systems: prompt injection, model abuse, training-data integrity, agentic-workflow risks, MCP/tool-use exposure, secrets in prompts, and supply-chain risk in the AI stack. Help define what "secure AI development" means for us in practice. • Lead data security initiatives. Classification, encryption, key management, DLP, access governance, and data-flow mapping. • Evaluate and implement new technologies. Run POCs and deploy new tooling end-to-end. We expect you to have strong opinions on the security stack and to evolve it as the threat landscape shifts. • Write code. Automate controls, build internal tools, contribute to detection pipelines, and integrate security into CI/CD. What qualifications and skills will help you to be successful? Must-haves • 5+ years in security engineering, application security, or cloud security, with meaningful time in a hands-on technical capacity • Strong software development background — you've shipped production code and read others' code fluently. • Deep experience securing multi-cloud environments, including IAM, networking, workload security, and infrastructure-as-code • Architect-level thinking: ability to look at a system diagram and identify trust boundaries, blast radius, failure modes, and the controls that actually matter • Hands-on experience with data security at scale, classification, encryption, key management, access controls • Demonstrated experience introducing and operationalizing new security technologies, not just maintaining existing ones • Track record of working closely with engineering teams; you're comfortable in design reviews and code reviews • Direct experience with AI/ML security, securing LLM applications, agentic systems,model deployments, or AI infrastructure

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is this opportunity? As our Engineering Team Lead, you will drive engineering processes to produce a roadmap focusing on quality and time to market. You will work closely with our leadership, product, and clinical team while developing new features from scratch. This is a unique opportunity to join a startup with a real impact on thousands' well-being and mental health, applying cutting-edge technology to solve a meaningful human problem with enormous financial and psychological implications. We at Eleos are building a state-of-the-art behavioral health CareOps automation solution, our platform is a cutting-edge solution that turns behavioral health conversations into documentation and intelligence that drives better care, enhances therapists day to day, and increases their effectiveness and success. Our solution uses proprietary NLU to digitize behavioral health conversations, track evidence-based care, and reduce documentation work by 50%+. How will you contribute? Accountability - we can trust you to take ownership of your tasks from A-Z and understand the gravity of the data you are working with. Agility and adaptability - we can trust you to get things done, learn what it takes on your own and adapt to a very dynamic environment. Communication - you are able to successfully communicate complex issues and problems An analytical mind with problem-solving capabilities Great interpersonal skills What qualifications and skills will help you to be successful? • 4+ years of experience leading a team of at least 5 developers, building and maintaining SaaS applications at scale in production • 5+ years of software engineering experience working on production applications with real-world users • Experience building E2E Web Services working with big amounts of data. • Proficient in React/Angular/Other modern JS framework and a JavaScript tech stack background • Experience with Python and microservices. • Experience working with AWS. • Working with LLMs - LiteLLM, Langfuse, LangGraph. This is a unique opportunity to join a startup that has a meaningful impact on the well-being and mental health of thousands. We have: • A product that positively impacts people's lives every single day. • A team of amazing people with a shared vision and the infinite drive to make it happen • We offer significant equity. • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy. • Hybrid work opportunities. • Mental health days off you can take any given moment simply because you need them.

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is the Opportunity? We are looking for a Senior Full Stack Engineer to join a high-impact, multi-disciplinary team building a customer-facing product trusted by health industry specialists. This team is solving complex technical challenges with a modern stack to power Eleos’ core growth engine. In this role you will collaborate closely with other R&D, Product, and Data teams. Who Are You? You are a seasoned Full Stack Engineer with deep expertise in the Frontend and a strong comfort level across the Backend. You are a builder at heart who thrives on end-to-end ownership- from dissecting existing codebases to architecting production-grade solutions from scratch. You navigate ambiguity with ease, seamlessly shift context between product features and infrastructure, and champion quality across Frontend, Backend, DevOps, and QA. What You’ll Do • Architect & Build: Design and develop high-quality, scalable, production-grade systems, ensuring exceptional performance, reliability, and maintainability. • Own E2E Lifecycle: Drive the entire development cycle from initial ideation to production- including architectural design, CI/CD deployment, and proactive live monitoring. • Elevate Engineering Standards: Actively participate in code reviews, mentor peers, and uphold best practices across the engineering organization. • Collaborate Cross-Functionally: Partner with Product, Data, and compliance stakeholders to translate complex clinical and business needs into elegant technical solutions. What You Bring: • 7+ years of hands-on software engineering experience with a strong, broad foundation in computer science principles (data structures, concurrency, and performance trade-offs). • Deep expertise in modern Frontend development, including solid mastery of React patterns, state management, and data modeling. • Proficiency in TypeScrip (or equivalent) and Python (or equivalent). • Hands-on experience with cloud-native, event-driven architectures. • Strong system design instincts with experience meeting real-time SLAs. • Solid understanding of cloud infrastructure best practices. • Product & Customer Sense: A healthy curiosity for why we build, ensuring technical decisions align with user needs. • Modern Tooling: Proficiency with AI-assisted coding tools to accelerate development velocity. • Education: BSc in Computer Science, Software Engineering, or equivalent practical experience. • Senior Backend Engineer – Compliance & Growth

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is this opportunity? As a senior Product Manager at Eleos Health you will work cross-functionally to take products from conception to launch. You will connect the technical, clinical and business worlds in order to break down complex problems and drive impact to the company’s strategic initiatives. You’ll be a primary domain owner. You will be a product domain owner, reporting to the Group Product Manager. Who are you? You are a strategic, impact-oriented Product Manager who thrives in early-stage, fast-moving environments. You are deeply curious, eager to understand both user needs and technical constraints, and love turning complexity into clarity. You are passionate about building technology that solves real-world problems, especially in healthcare or mission-driven fields. You’re experienced in navigating ambiguity and making informed decisions without full certainty. You're comfortable working across disciplines, engineering, data science, sales, and clinical teams, and you bring sharp communication skills to align stakeholders around clear product strategies. You care about outcomes more than output. You are data-savvy and user-obsessed, and you want to help build tools that make clinicians more effective and patients better supported. How will you contribute? • Lead the end-to-end research, development, rollout, and optimization of new products in a dynamic and uncertain environment. • Own product strategy within a key domain, balancing net-new innovation with scaling existing product lines. • Develop and manage product roadmaps and feature backlogs that align with customer needs and strategic goals. • Collaborate with engineering, data science, customer success, and sales to bring high-impact solutions to market. • Conduct complex data analysis to identify opportunities and drive informed decision-making. • Champion market education efforts to support new product adoption. What qualifications and skills will help you to be successful? • 5+ years of product management experience, preferably in B2B SaaS. • Proven track record of defining and launching successful products. • Experience working with data science or AI/ML-driven products is a strong advantage. • Strong product intuition paired with executional excellence. • Outstanding communication and stakeholder management skills. Some nice to haves are: • Experience in healthtech or behavioral health domains. • Background in user research or human-centered design. • Exposure to startup environments and scaling product teams. This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands. We have: • A product that positively impacts people’s lives every single day. • A team of amazing people with a shared vision and the infinite drive to make it happen. • Significant equity opportunities. • The ability to build, grow, and shape how technology can increase the effectiveness of therapy. • Hybrid work opportunities. • Mental health days you can take whenever you need them—no questions asked.

Who is Eleos Health? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. What is this opportunity? The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong. Eleos exists to change that. Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve. Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care. Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there. Who are you? You are someone who gets energized by turning a messy, manual process into something that runs automatically and at scale. You think in systems — you see how tools, data, and workflows connect across teams, and you know how to design solutions that are coherent. You do not wait for perfect requirements, you move fast but do not compromise on things that matter. You ship, you learn, and you improve. You are excited about doing this work in a behavioral health company where the downstream impact of getting operations right is real. How will you contribute? • Map current-state processes, identify automation and optimization opportunities, and build end-to-end workflows that reduce manual work and improve consistency across GTM and operations • Develop and deploy AI agents, copilots, and automation tools that support daily operations — integrating AI into existing systems to enhance decision-making and execution, not as a bolt-on layer but as a first-class component • Connect tools, data sources, and workflows across the tech stack to ensure seamless data flow between systems and enable real-time insights and actions • Create scalable frameworks for how workflows are built, maintained, and improved — establishing best practices for automation governance and performance tracking so others can operate and extend what you build • Monitor workflow performance, iterate quickly based on user feedback and operational impact, and translate ambiguous stakeholder problems into structured, executable solutions • Constantly track the AI landscape and new innovations, bringing in best practices, new tools and capabilities that move the needle • Take charge of solution deployment end-to-end from discovery to adoption. Support teams in developing enablement and the incorporation of solutions. The platform only matters if people use it. What qualifications and skills will help you be successful? • Hands-on experience building production workflows using automation platforms such as Zapier, Make, n8n, Workato, or similar • Practical experience applying AI and LLM tools to real operational workflows — including OpenAI, Anthropic, Google Gemini, or open-source models — with at least one deployed example you can speak to concretely • Logical approach, thinking in structured steps and knowing how to break down workflows, sequence them correctly, and designing how they should run before building them. • Comfort working across both technical and non-technical stakeholders and translating between the two • • Prioritizing building and shipping over prolonged planning; moving from idea to production quickly. • Driving initiatives forward with minimal oversight; proactively engaging the right stakeholders without being directed to. Taking ownership and leading confidently. • Experience in teaching and change management; treating adoption as part of the job, not an afterthought. Demonstrated patience with others. • 2–5 years of relevant experience in workflow automation, AI operations, RevOps, or a technical GTM or systems role Some nice-to-haves: • Experience with APIs, data pipelines, or low-code / no-code platforms • Exposure to CRM, support, or operational SaaS systems • Background in operations, systems design, or process improvement