CYE

We’re looking for a Support Engineer to join our team and help customers get the most out of the Cye Platform. This hands-on technical role combines customer support, troubleshooting, platform administration, and automation. You’ll work closely with customers and internal R&D teams, investigate complex technical issues, and help turn recurring challenges into better products, integrations, and proactive support. Responsibilities • Handle and resolve customer tickets (via Intercom) within SLA, in English, for customers worldwide. • Leverage AI to handle repetitive tickets and build and maintain the support knowledge base that powers both the team and the AI agent. • Act as a Cye Platform expert user and manage Cye Platform administration: account and user provisioning, licenses, permissions, and configuration, for customers and internal teams. • Troubleshoot Cye Platform issues, including integrations with third-party security tools and cloud platforms (e.g. Microsoft Defender, CSPM, EDR): analyze logs and data, reproduce problems, and help automate recurring checks and fixes. • Support customers through onboarding and help them get integrations live. • Escalate to R&D with clear, reproducible reports; track issues through resolution and communicate status to customers and internal stakeholders. • Identify recurring issues and feed product and monitoring improvements back to R&D, pushing toward proactive support. Qualifications • 1–2 years of experience in technical support, support engineering, or a similar customer-facing technical role, ideally in a B2B SaaS company. • Strong troubleshooting methodology: you isolate problems, form hypotheses and verify them, and you do not stop at the workaround. • Working knowledge of REST APIs, JSON, authentication methods (API keys, OAuth), and reading logs. • Strong English communication skills, with the ability to explain technical issues clearly to both engineers and non-technical stakeholders. • Ownership, customer empathy, and the ability to manage several open tickets in parallel. • Scripting skills in Python and SQL for troubleshooting, data investigation, and automation. • Knowledge of cybersecurity concepts (threats, vulnerabilities, risk management) and familiarity with security tools such as Microsoft Defender, CSPM, EDR, and SIEM. • Hands-on experience with Azure and/or AWS: IAM, roles and permissions, core services (AZ-900, AWS Cloud Practitioner or higher). • Experience with integration and automation platforms (Workato, ServiceNow) or webhooks. Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.

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We are looking for a highly motivated and results-driven BDR Team Leader to join our growing global marketing team. In this role, you will lead and mentor a team of Business Development Representatives focused on generating qualified opportunities across the US and European markets. As the team leader of the BDR Team of Cye, you’ll be at the center of our growth engine—helping us expand our footprint across North America and EMEA, while developing the next generation of world-class sales talent. Responsibilities • Lead, mentor, and motivate a team of BDRs to achieve and exceed pipeline generation targets • Develop and execute outbound strategies targeting enterprise organizations in the US and Europe • Monitor team performance, KPIs, and sales metrics while driving continuous improvement • Coach team members on prospecting techniques, messaging, objection handling, cold calling, LinkedIn outreach, and account research • Work closely with Sales, Marketing, and Sales Operations to optimize lead generation efforts • Ensure high-quality outreach through email, LinkedIn, calls, and other outbound channels • Maintain accurate reporting and forecasting using CRM tools • Stay up to date with cybersecurity industry trends and competitive landscape Qualifications • 1-2 years of experience leading a Sales Development team. • 2+ years’ experience as a BDR / SDR in a B2B SaaS company; cybersecurity experience - a plus. • Strong understanding of outbound sales methodologies and pipeline generation • Experience working with US and/or European markets • Track record of consistent overachievement against pipeline or meeting-generation goals. • English level— written and verbal • Hands-on, data-driven, and passionate about delivering excellence in a fast-paced environment. • Excellent communication and relationship-building abilities; able to collaborate cross-functionally. • Experience working with AI apps • English at a native or very high professional level About us Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.

Cye is looking for a security architect to join our team!  The cyber architecture team is part of Cye’s professional services delivery department and is dedicated to helping drive Cye customers' cybersecurity maturity forward. as a security architect you would be conducting enterprise level organizations' white-box risk assessments, reviewing design issues or security controls configuration, and offering relevant mitigations to identified risks during penetration testing, executed by Cye’s red teamers.   Responsibilities • Perform security maturity assessments, including reviews of organizational policies, standards, procedures, and governance practices, aligned with the NIST CSF 2.0 cybersecurity framework. • Review designed or deployed environments, identifying security flaws and recommending mitigations plans • Review Implementation of technical security controls, identify gaps and offer practical mitigations. • Escort, evaluate and improve our clients’ security posture by elevating their infrastructure resilience and implement best-practice organizational procedures • Escort mitigation plans and design practical implementations for security issues e.g., firewall policies review, segmentation & segregation recommendations, Microsoft AD-tier Model implementation etc. • Research and advocate for new security solutions and technologies Qualifications • 3+ years of hands-on experience with securing large organizational networks, including security controls, OS hardening, network devices’ security, etc. • Strong understanding of governance, risk management, and operational processes. • Familiarity with cybersecurity frameworks (NIST CSF, ISO 27001 concepts), risk assessment, mitigation planning, and third‑party risk management. • Significant experience in at least five subjects from the following list: • Vast knowledge and expertise in cyber-security IT systems and cloud infrastructure • Deep understanding of Microsoft IT on-prem and cloud infrastructure, e.g., Entra-id, Office365, AD, GPO, protocols. • Practical experience with cloud environments – AWS, Azure, GCP– A significant advantage • Practical experience in consulting services and risk assessment • Practical experience with security configuration and maturity assessment • Knowledge of security controls, e.g., AV, EDR/XDR, DLP, Device control, etc. • ZTNA design & deployment experience. • Experience with implementing security monitoring procedures & systems (SOC, SIEM, SOAR) Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.

Cye is seeking a Cybersecurity Architect (GRC & Risk) to join our cybersecurity architecture team. In this role, you will lead security governance, risk, and control assessments, conduct third-party due diligence, support maturity assessments, and drive mitigation and architectural review processes. You’ll work closely with CISOs, security leaders, engineering teams, and customers to develop risk-focused methodologies and improve security frameworks. This position is best suited for candidates with a technical GRC, risk, or security assessment background who excel in analysis, interpretation, and structuring of security information. Responsibilities • Lead customer third‑party security due diligence assessments. • Lead mitigation workshops to translate penetration test and assessment findings into prioritized remediation workplans. • Perform security maturity assessments, including reviews of organizational policies, standards, procedures, and governance practices, aligned with the NIST CSF 2.0 cybersecurity framework. • Develop and refine security methodologies, processes, and architectural guidance. • Maintain internal documentation and ensure alignment between frameworks, processes, and practical implementation. • Analyze technical findings and map them to governance, risk, and control gaps. • Produce clear, structured reports and executive‑ready summaries for technical and non‑technical audiences. Qualifications • 3-4 years in cybersecurity GRC, IT risk, compliance, audit/assurance, or related process‑oriented security roles. • Strong understanding of governance, risk management, and operational processes. • Familiarity with cybersecurity frameworks (NIST CSF, ISO 27001 concepts), risk assessment, mitigation planning, and third‑party risk management. • Basic conceptual understanding of cloud/SaaS shared responsibility models. • Ability to communicate technical issues in business‑aligned language. • Hands-on experience with security controls – an advantage. • Strong writing, communication, and facilitation skills. • Comfortable collaborating with internal stakeholders and external customers. Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.

Cye is seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence for Cye. You will also cover the day-to-day administration of Cye’s sales team and operational tasks. This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools. Responsibilities • Oversee the process of commercial contracts (NDA, SOW, MSA, Partner agreements) by handling necessary agreements and working with the sales, legal, and finance teams. • Support day-to-day administration of the global sales team and operational tasks. (such as, Support Opportunity and Deal Management, Manage customer and partner onboarding activities) • Act as the sales interface for finance, legal, marketing, and services departments by supporting different GTM initiatives, projects, and tasks. • Assist sales leaders with pipeline and opportunity inspection and validation. • Organize, support, and manage E2E Quarterly Business Reviews (QBRs) - data preparation, reporting, and providing actionable summaries and next steps. • Manage and maintain sales data in Salesforce, CRM, and other sales tools. • Conduct regular pipeline and activity reviews with Sales team and maintain daily, weekly, monthly, and quarterly reports and KPIs. • Proactively identify operational gaps, data-quality issues, process inefficiencies, and opportunities for automation or standardization. • Own and maintain the Sales Ops knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices. • Assist with onboarding and training of new sales representatives. Qualifications • 1-3 years of experience in sales operations in a global company. • English - native or near-native level, with full professional proficiency in both written and verbal communication (must). • Experience working with commercial contracts (a legal background, as a paralegal or qualified attorney, is an advantage). • Strong administrative and organizational skills. • Ability to understand the strategic goals of the sales department and support them effectively. • Strong problem-solving skills and process optimization mindset. • Results-driven mentality, with the ability to prioritize and drive tasks to completion. • Excellent interpersonal and relationship-building skills. • Ability to adapt to shifting priorities and a fast-paced environment. • Passion for innovation and process improvement to maximize efficiency. • Familiarity with Salesforce and/ or CPQ tool - an advantage. • Analytical skills and comfort working with Excel and reports • Willingness to work flexible hours to support our global team. Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.

The Mission Cybersecurity moves at the speed of code, but security management still moves at the speed of humans. Critical insights are often trapped in siloed scan results, complex attack paths, or the tribal knowledge of senior researchers. These processes don’t scale, they can’t be automated, and they leave organizations vulnerable in the gaps between tools. CYE’s AI & Innovation team is changing that. You’ll build production-grade AI agents and modular AI capabilities that live atop the Cye Platform. You aren’t just building features; you are building an AI-native operating system for cyber risk. Every complex security workflow—from data acquisition to autonomous mitigation—will become legible to code, runnable by anyone, and composable into larger defense strategies. Who We Are 🛡️ The Product: CYE is the leader in data-driven cyber risk management. The Cye Platform uses advanced mathematical models and world-class security research to help organizations move from reactive patching to proactive risk orchestration. 🚀 The AI & Innovation Team: We are the architects of CYE’s intelligence layer. Our team is composed of security researchers and engineers who treat LLMs as a new reasoning primitive for cybersecurity. We are responsible for the core AI infrastructure and agentic workflows that allow the CYE Platform to think, prioritize, and act at scale. 📈 Momentum: Backed by global powerhouses like EQT, CYE secures many of the world’s most complex enterprises. As the threat landscape evolves through AI, our team ensures that the defense stays ahead. About the Role In this role, you will: • Build Modular AI Capabilities: Design and implement self-contained "AI Skills" that connect to the CYE Platform’s core data layers. • Ship End-to-End Autonomous Agents: Build agents that don't just "think," but act. You will deploy agents that handle the heavy lifting of the security lifecycle. • Bridge the Gap to Non-Technical Users: Create the abstractions that allow our customer success teams and client stakeholders to trigger or chain these AI workflows. • Own the AI Infrastructure & Evaluation: Maintain and contribute to the environment where these agents are born, ensuring they are grounded in truth. About You • You build for production, not for Twitter: You’ve built AI agents that operate autonomously in the real world. You understand how to handle edge cases and ensure reliable, structured outputs. • Strong Product Instincts: You have a natural intuition for user experience and a "force multiplier" mindset. You identify which manual security workflows are ripe for disruption and enjoy turning them into clean, automated code. • You code at the speed of thought: You are a power user of AI-assisted coding tools (like Claude Code, Cursor, or similar) and modern LLM APIs. • You think in systems: You enjoy the challenge of connecting disparate stages—acquisition, reasoning, and mobilization—into a single, cohesive intelligence layer. Requirements • Professional Experience: 3+ years of experience in dedicated AI development (LLMs, agentic workflows, RAG). • Senior Engineering Track: Alternatively, we value 7+ years of Senior Software Engineering experience combined with at least 1 year of deep AI development. • Education: A Bachelor’s or Master’s degree in Computer Science or Electrical Engineering is a major bonus. • Technical Mastery: Deep proficiency in Python and the modern AI stack, with the ability to architect systems that require high reliability. You’re Not a Fit If You… • Aren't a practitioner of AI-assisted coding. We live in Cursor and Claude Code; it is core to our DNA. • Prefer building in a vacuum. This role requires deep empathy for our security researchers and the collaborative process of translating expertise into code. • Are looking for a "Research" role. We value agents that work reliably in production over theoretical models in a notebook. Why You'll Love It ❤️ The People & Culture: At CYE, we believe our greatest asset is our DNA. We have built a culture where people are empowered to take ownership and where genuine relationships are the key to our success. 🛡️ High Stakes, High Impact: You are building the automated defense systems that protect some of the world's most critical organizations. 🚀 Autonomy and Agency: We hire experts and stay out of their way. You’ll have the agency to define how these agents are built and deployed. 🛠️ An AI-First Environment: From our development workflows to our core product architecture, you will be in an environment that truly embraces the "speed of AI." Ready to build the future of autonomous cybersecurity? We’d love to hear from you. Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.