Clarivate

Associate STEM Content Analyst – GENESEQ We are looking for an Associate STEM Content Analyst to join our GENESEQ process in Chennai. This is an amazing opportunity to work on GENESEQ process in IPG. We would love to speak with you if you have skills in Biotechnology, Bioinformatics, Microbiology, Genetics, Molecular Biology, and Biochemistry. About You · Must be a master’s degree graduate in Biotechnology, Bioinformatics, Microbiology, Genetics, Molecular Biology, and Biochemistry · Can be a fresher or candidate with around 1 year experience in working on patents, patent indexing with basic patent knowledge. · If experienced, must have at least a year’s experience in patent indexing, disease indexing, abstract writing It would be great if you also had . . . · 1 to 2 years of experience on patent indexing, gene sequencing, genetics, and disease indexing. · Good knowledge on computer including MS office, PDF or TIFF images; good exposure to publicly available databases like NCBI taxonomy database, PubMed, etc; and secondary research skills. What will you be doing in this role? · You will Apply biotechnology, genetics, and molecular biology concepts to curate biological sequence related information from patent documents in line with editorial policies and conventions. · Indexers manually curate all biological sequences given in the specification, including those found within PDF or TIFF images, not just those given in the formal electronic sequence listing. · indexers also create additional sequences which are described in the specification, which often are not given in the sequence listing, but which are claimed. The team will also create individual records for mutated sequences and for claimed SEQ ID fragments where the whole sequence has not been claimed. · Achieve weekly production volume and quality targets and to maintain the consistency. · To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognized codes of practice provided or advised by management to ensure safe working practices. About the Team GENESEQ Team is one of the key knowledge-driven teams in Intellectual Property Group in Clarivate. The team consists of 37 colleagues, in various roles with different experience and skill set in various domains like Biotechnology, Bioinformatics, Microbiology, Genetics, Molecular Biology, and Biochemistry; are reporting to a Team Manager. GENESEQ product includes Nucleic Acid sequences of minimum 10 bases or 8 if claimed and Amino Acid sequences of minimum 4 residues. Hours of Work 9 AM to 6 PM IST (includes 1 hour break) At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

We are looking for an Associate Development Operations Engineer to join our global Cloud Operations team at Clarivate in Jerusalem, Israel. This is an exciting entry-level opportunity to build practical experience across private-cloud infrastructure, Linux systems, CI/CD, automation, monitoring, and production support. You will collaborate with colleagues and teams across the globe and receive structured onboarding and buddy support. We would love to speak with you if you have foundational technical knowledge, strong English communication skills, and a genuine interest in developing your career in DevOps and cloud operations. About You • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field. • 2+ years of hands-on experience working in Linux or Unix environments, supporting infrastructure, platforms, or production systems. • 2+ years of hands-on experience applying systems administration, cloud infrastructure, or DevOps concepts in a professional environment. • Experience developing and maintaining scripts or automations using Bash, Python, or a similar scripting language. • 2+ years of hands-on technical experience using source control systems and supporting software build, test, and deployment processes. • Working knowledge of CI/CD practices and tools, with the ability to support and troubleshoot deployment pipelines. • Solid understanding of networking fundamentals, including DNS, routing, firewalls, load balancers, and network troubleshooting. It Would Be Great If You Also Had... • Experience with virtualization technologies such as KVM, OVM, or VMware. • Familiarity with containerization and orchestration technologies such as Docker and Kubernetes. • Exposure to monitoring and observability tools such as Grafana, Prometheus, ELK, Splunk, or similar platforms. • Exposure to Infrastructure as Code and configuration management tools such as Terraform, Ansible, or comparable technologies. • Basic knowledge of storage technologies and distributed storage concepts. • Experience working with IT service management processes and tools such as ServiceNow What Will You Be Doing in This Role? • Support the day-to-day operation of private-cloud infrastructure and production services across multiple data centers. • Provide second-tier operational support by investigating incidents and service requests and directing issues to the appropriate technical owner when needed. • Monitor cloud services, review alerts and logs, and assist with identifying the causes of service disruptions. • Automate recurring operational tasks and contribute to improvements in monitoring, alert quality, documentation, and support procedures. • Assist with CI/CD deployments, service onboarding, system upgrades, infrastructure changes, storage migrations, and capacity improvements. • Document technical processes, troubleshooting steps, operational knowledge, and preventive procedures. • Collaborate with cloud infrastructure, support, and development teams across locations and time zones. • Use company-approved AI-assisted tools responsibly to support troubleshooting, automation, scripting, documentation, and knowledge discovery. About the Team You will join a global Cloud Operations team responsible for supporting cloud applications and services. The team includes colleagues in Israel, Germany, and China and works closely with infrastructure, application-development, and support teams. The environment is collaborative and hands-on, with a strong focus on communication, teamwork, continuous improvement, and ownership. Hours of Work This is a full-time, hybrid position based in our Jerusalem, Israel office. The role includes participation in an after-hours on-call rotation, approximately once every two months, including occasional weekend coverage. Occasionally planned maintenance outside regular business hours and flexibility to collaborate across global time zones may also be required. #LI-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

We are looking for an Account Manager to join our Intellectual Property Sales team for Bangalore This is an amazing opportunity to champion our line of IP products and services and work with our customers across the innovation ecosystem. If you’re experienced in maintaining successful client relationships, with a track record in achieving financial targets, and providing invaluable cross-functional perspective on product and process improvements to the client experience. About You – experience, education, skills, and accomplishments • Minimum of a bachelor’s degree • Minimum of 4 years Sales experience in a business-to-business sales environment • Business intelligence or SAAS sales experience in the IP industry. • Experience with CRM tools (Salesforce.com). • Proven track record of account management capability: • Developing accounts through proactive account reviews and prospecting. • Deep discovery to understand customer workflow and content needs. • Adept at cultivating strong customer relationships. • Excellent organisational skills and ability to manage multi-stage sales processes. • Excellent presentation, communication, negotiation and time management skills. It would be great if you are . . . • Understanding of consultative selling and strategic account management. • Proven success in a hybrid sales role, combining new logo acquisition with account expansion and revenue growth across existing customers. • Previous experience in Information Technology and Services, Legal Services, Information Services • Experience in Intellectual Property is a plusFlexible and adaptable with a strong desire to learn and develop. What will you be doing in this role? • Support and develop sales opportunities both independently and in collaboration with a team to exceed the annual sales target. • Utilise domain expertise to conceive and position value-added solutions. • Build and develop a pipeline with a clear focus on increasing opportunity size and velocity. • Cultivate strong customer relationships creating confidence with senior stakeholders to become a trusted advisor to our customers. • Work in alignment with sales team members and solution consultants, to contribute to territory planning and maximise Clarivate’s exposure within our customers. • Diligent management of opportunities in CRM (Salesforce) ensuring all information is up to date at all times. • Contribute to and produce reports, including outlining current and proposed activities, sales forecasts and closing timetables. • Work with sales enablement, marketing and other commercial teams to develop and execute sales campaigns and lead generation activities • Pro-actively acquire and develop relevant market, industry and product knowledge and skills to support commercial success. • Upto 30% travel required About the Team In the IP division, accelerating innovation is at the core of what we do. With our contextual intelligence: expertise, data and technology; we support all kinds of customers in their decision making, R&D solutions and IP protection. This role will be part of a team that supports customers across India, South-East Asia and ANZ, reporting to the Head, IP Sales-South Asia. Hours of Work • This is a full-time role requiring 40 working hours per week based out of Bangalore, India (IST). • Work Mode-Hybrid as per Clarivate location At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

About you Education, Qualifications: • 4 years or equivalent level of experience in IT infrastructure engineering or systems administration, with a focus on enterprise storage and backup solutions. • Hands-on experience with storage systems like NetApp and Infinidat, as well as backup and recovery technologies like Commvault AVMAR and Rubrik HyperScale. • Proficient in troubleshooting, maintaining, and optimizing enterprise storage and backup environments. • Strong understanding of networking, virtualization, system security, and disaster recovery strategies. • Expertise in designing and implementing high-availability storage solutions, ensuring that systems are fault-tolerant and meet RTO/RPO requirements. • Experience in integrating backup solutions into cloud environments, optimizing backup performance for hybrid cloud infrastructures. It Would Be Great If You Also Had: • Familiarity with DevOps tools and practices (CI/CD, Infrastructure as Code). • Experience with cloud platforms such as AWS, Azure, or GCP. • Scripting skills in PowerShell, Bash, or Python for automating infrastructure tasks and deployments. • Experience working with cloud-native storage and backup solutions (e.g., Amazon S3, Azure Blob Storage, Google Cloud Storage). • Experience with Linux and Windows Server administration. • Hands-on experience with VMware vSphere or other virtualization technologies. • Experience in setting up and maintaining multi-site disaster recovery solutions. • Expertise in defining and maintaining storage tiers and data lifecycle management policies. What will you be doing In this role • Design, deploy, and manage infrastructure solutions to support enterprise-scale applications, ensuring high availability and performance. • Lead storage and backup infrastructure projects across various technologies, ensuring the protection and integrity of enterprise data. • Implement and manage storage solutions such as NetApp, Infinidat, and other leading technologies to meet both performance and scalability needs. • Manage and optimize backup strategies using Commvault-Hyperscale, AVMAR and Rubrik to ensure timely, reliable, and secure backup of critical systems. • Configure and optimize disaster recovery solutions, ensuring business continuity and minimal downtime. • Maintain and administer systems across hybrid environments (on-prem and cloud), with a focus on storage and backup. • Work with development, security, and operations teams to ensure infrastructure performance, compliance, and security. • Automate infrastructure processes and deployments to improve reliability, scalability, and efficiency. • Monitor system health, respond to incidents, and conduct root cause analysis and resolution to prevent future occurrences. At Clarivate, you’ll be part of a forward-thinking, global team that builds and supports innovative solutions driving research and discovery. This is your opportunity to make a tangible impact in the life sciences and academic industries through cutting-edge infrastructure work. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

We are looking for a Senior Solutions Analyst to join our Cloud team in Jerusalem, Israel. This is an exciting opportunity to work at the heart of enterprise integrations, partnering with product owners, support teams, incident management, problem management, and technical stakeholders to enhance critical business systems and services. The role focuses on translating business needs into scalable solutions, driving continuous improvement, and supporting a globally distributed environment that operates around the clock. We would love to speak with professionals who bring strong business analysis, data analysis, and stakeholder management skills, along with experience in complex technical and operational environments. About You • Bachelor's degree or equivalent experience. • At least 5 years of experience in Business Analysis, Solutions Analysis, MIS, Industrial Engineering, or related field. • Experience gathering, documenting, and analyzing business and system requirements for medium-to-large-scale initiatives. • Experience working with alert monitoring, ticket management, or operational support environments. • Experience translating technical concepts for non-technical stakeholders. • Experience creating functional and non-functional requirements, process flows, and other Agile delivery artifacts. • Experience collaborating with cross-functional teams, including Product, Engineering, QA, UX, Architecture, and Operations. It Would Be Great If You Also Had... • Experience working with enterprise integration platforms or complex system ecosystems. • Familiarity with incident management, problem management, and service operations processes. • Experience supporting globally distributed teams and 24/7 business-critical environments. • Knowledge of data modeling and solution design methodologies. • Experience mentoring junior analysts or contributing to analyst communities of practice. What Will You Be Doing in This Role? • Partner with stakeholders to elicit, analyze, and document business requirements and translate them into effective solution designs. • Lead requirements discussions and collaborate with Product Owners, Developers, QA teams, UX professionals, Architects, and Delivery Managers throughout the delivery lifecycle. • Analyze business processes, systems, and operational data to identify opportunities for optimization and improvement. • Create and maintain detailed Agile documentation, including functional and non-functional specifications, workflows, acceptance criteria, system flows, and data models. • Support solution validation, testing, defect troubleshooting and resolution, and continuous improvement initiatives while mentoring junior team members. About the Team The Cloud team plays a critical role in ensuring seamless connectivity and operational excellence across key business systems. The team works closely with Product Management, Support, Incident Management, Problem Management, and enterprise stakeholders to identify needs, drive integration initiatives, and resolve complex business challenges. This role offers significant exposure across multiple functions and the opportunity to influence solutions that support internal customers globally. Hours of Work • Full-time, permanent position. • Hybrid work model based in Jerusalem. • Standard local business hours, with collaboration across global teams and occasional flexibility to support a 24/7 operational environment. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.