AT&T

Description Join our Digital Group as a Group Lead to lead a business-critical technology domain serving AT&T customers. We are looking for an inspiring leader with deep technology understanding, strong business instincts, and a proven track record as managers. We need someone who brings positive energy and resilience to thrive even under pressure, takes end-to-end ownership, and enjoys solving complex customer problems while driving meaningful outcomes through technology. Key Responsibilities Manage and Develop Leaders: Lead and mentor a high-performing, multidisciplinary engineering organization, directly managing engineering managers and technical leaders. End-to-End Ownership: Drive full end-to-end operational and technical ownership across all activities within the domain. Matrix & Cross-Functional Alignment: Lead effectively in a complex matrix environment, collaborating closely with Product, Business, and global stakeholders. Strategy & Roadmap: Define and communicate the domain’s technology vision and long-term roadmap in alignment with business and customer goals. Culture & Positive Drive: Foster an energetic, innovative, and collaborative environment, bringing positive energy and calm execution during high-pressure situations. Requirements 8+ years of software engineering experience, with proven experience as a Manager of Managers ( former Director of Engineering, Group Lead, or Senior Engineering Manager). Strong background in managing multidisciplinary teams within a global matrix structure. Proven track record of end-to-end accountability over complex technology platforms and business outcomes. Exceptional leadership skills with high emotional intelligence, positive energy, and resilience under pressure. Proven experience leading AI adoption across engineering processes and delivering agentic products that create business value. *We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.

Description Lead production operations and Tier 3 support for AT&T’s Flagship app and associated backend platforms, delivering business-critical capabilities to millions of customers. Combine team leadership with hands-on technical expertise and accountability for production reliability, incident management, release readiness, and supportability. Investigate complex production issues, propose code fixes, and build operational dashboards and tools. Drive the evolution of the operating model through AI adoption, automation, proactive issue prevention, and measurable improvements in customer experience and operational efficiency. Key Responsibilities • Lead and develop the Tier 3 Operations team responsible for production support, operational governance, and incident management in a 24x7 environment. • Manage production deployments, feature flag releases, configuration changes, and launch readiness activities, with clear release criteria and rollback plans. • Ensure service reliability, operational stability, monitoring, and supportability across mobile and backend platforms. Define and track service-level objectives tied to critical customer journeys. • Lead major incident response and make timely operational decisions, including rollout suspension, rollback, feature flag deactivation, and escalation within agreed decision authority. • Conduct and lead hands-on technical investigations across mobile and backend systems. Analyze code, logs, traces, and system dependencies to identify root causes and propose actionable bug fixes to Engineering, including specific code changes where appropriate. • Partner with developers to validate fixes, drive permanent resolution of recurring issues, and track corrective actions through completion. Incorporate lessons learned into engineering and operational practices. • Design, build, and maintain operational dashboards, queries, scripts, diagnostic tools, and automation that provide visibility into service health, customer journey performance, and production issues. • Establish proactive monitoring and early detection capabilities to identify service degradation and operational risks before they cause significant customer impact. • Define and execute an AI and automation roadmap covering incident analysis, alert correlation, runbook execution, and recovery workflows, with measurable improvements in response time and operational efficiency. • Reduce repetitive manual work and improve operational scalability through automation, self-service capabilities, and process optimization. • Partner with Product, Engineering, QA, DevOps, and SRE to integrate operational requirements throughout the delivery lifecycle and establish clear responsibilities across teams. • Provide operational visibility, reporting, risk management, and clear executive communications for critical initiatives and production activities. • Develop the team’s technical capabilities, embed AI into daily work, and lead changes in skills, practices, and ways of working. job that is used for creating requisitions 'from scratch' Requirements • 8+ years of experience in Production Operations, Application Support, Site Reliability Engineering, DevOps, or Release Management. • 5+ years of leadership experience managing technical operations or production support teams. • Experience supporting large-scale, customer-facing digital platforms in a 24x7 production environment. • Demonstrated hands-on technical depth in reading and debugging application code, analyzing logs and distributed traces, troubleshooting APIs and microservices, and identifying code-level defects. • Ability to translate technical investigations into concrete recommendations for code fixes and work effectively with Engineering to validate and implement them. • Practical experience using SQL, scripting, and observability tools to build dashboards, diagnostic capabilities, and operational automation. • Strong expertise in incident management, release management, deployment processes, monitoring, observability, and operational governance. • Experience working with Agile delivery teams, CI/CD pipelines, cloud-native applications, and microservices architectures. • Demonstrated ability to implement AI and automation in technical workflows and translate adoption into measurable operational improvements. • Experience implementing AI-assisted diagnostics and operational intelligence solutions at scale. • Proven success leading cross-functional initiatives, improving reliability, and transforming operational practices, supported by specific examples and measurable results. • Strong leadership, communication, stakeholder management, and problem-solving skills, with the ability to develop talent and lead organizational change. • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field. Preferred Qualifications • Experience supporting large-scale mobile applications across iOS and Android. • Telecommunications, digital commerce, or enterprise-scale consumer platform experience. • Strong knowledge of SRE principles, reliability engineering, and modern observability platforms. Success Measures • Production stability, service availability, and achievement of service-level objectives. • Reliability and successful completion of critical customer journeys, with reduced customer impact from production issues. • Deployment and launch success rates, including reduction in change-related incidents. • Faster incident detection and recovery, measured through mean time to detect (MTTD) and mean time to restore service (MTTR). • Reduction in recurring incidents and timely completion of permanent corrective actions. • Operational readiness for major business initiatives. • Measurable reductions in manual work and improvements in efficiency through AI and automation. • Effectiveness and adoption of operational dashboards, diagnostic tools, and self-service capabilities. • Team engagement, technical growth, AI proficiency, and organizational effectiveness. *We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.

Description We are seeking a technically skilled Product Manager to help shape and deliver a next-generation platform designed to enable highly secure connectivity for IoT and connected devices. You will drive product strategy, define requirements, and lead the product lifecycle from concept through launch and optimization, working closely with engineering, security, business, and field stakeholders. Key Responsibilities • Define and lead the product vision, strategy, and roadmap for secure IoT connectivity. • Identify IoT cybersecurity trends, customer needs, and market opportunities, and translate them into product priorities. • Define and prioritize product requirements based on market analysis, technical insights, and stakeholder feedback. • Own the end-to-end product lifecycle, from ideation and roadmap planning to launch and post-launch optimization. • Develop business cases and support commercialization and go-to-market planning. • Collaborate with engineering, architecture, security, and business teams across global locations. • Support selected customer and field engagements with ACS peers to validate requirements and product direction. Requirements Required Qualifications • 7-10 years of Product Management experience in cybersecurity, networking, IoT with both inbound and outbound responsibilities. • Strong understanding of IoT cybersecurity, connected-device security, network security, or cyber-physical systems. • Proven track record of defining and launching technology products from concept to market. • Ability to translate technical and market insights into clear product strategy and requirements. • Strong analytical, problem-solving, communication, and cross-functional leadership skills. • Bachelor's degree in engineering, Computer Science, or a related field; MBA is preferred. Preferred Qualifications • Experience working for or with leading IoT cybersecurity companies such as Clarity, Axonius, Thales, Armis, Nozomi Networks, Fore scout, or similar organizations is an advantage. • Experience in telecommunications, managed security services, enterprise networking, or B2B environments is an advantage. Why Join Us? Help shape the future of highly secure IoT connectivity. Work at the intersection of networking, IoT, and cybersecurity innovation. Build differentiated security capabilities with meaningful enterprise impact. *We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.

Description Senior B2C Product Manager The Consumer department at AT&T TLV is currently focused on AT&T's mobile app, enabling over 17M monthly active users to control all aspects of their account with AT&T (Internet and Mobile services). We are looking for an experienced Senior Product Manager to join our Product team. We are seeking a strategic, customer-focused, and data-driven Senior Product Manager to lead the vision, strategy, execution, and growth of high-impact product experiences. The Senior Product Manager is responsible for identifying meaningful customer problems, defining product direction, aligning cross-functional teams, and delivering measurable business and customer outcomes. This role operates at the intersection of customer needs, business objectives, technology capabilities, and market opportunities. Successful candidates demonstrate strong product judgment, customer empathy, analytical rigor, and the ability to influence without authority while leading complex initiatives across engineering, design, analytics, marketing, and business stakeholders. Key Responsibilities • Define product vision, strategy, and roadmap by combining customer insights, business goals, market trends, competitive context, and growth opportunities. • Own product outcomes by translating strategy into actionable plans, prioritizing investments, partnering with engineering and design, and managing tradeoffs, risks, and dependencies through delivery. • Define and use product metrics, customer feedback, experiments, and performance data to guide decisions and improve adoption, engagement, retention, and business outcomes. • Lead cross-functional alignment by influencing stakeholders, resolving ambiguity, building consensus around priorities and tradeoffs, and clearly communicating product direction. • Apply industry trends, AI capabilities, emerging technologies, and architectural understanding to create customer value, improve decisions, and advance responsible innovation. Requirements Required Qualifications • 7+ years of product management experience delivering customer-facing products. • Demonstrated experience owning product strategy and roadmap development. • Experience leading complex cross-functional initiatives from concept through launch. • Strong analytical and data interpretation skills. • Excellent written, verbal, and executive communication abilities in English. • Strong presentation and storytelling skills — ability to craft compelling narratives for leadership, stakeholders, and cross-functional audiences. • Proven success influencing stakeholders at multiple organizational levels. • Experience working closely with engineering and design teams. • Bachelor's degree in business, Engineering, Computer Science, or related field. Preferred Qualifications • Experience mentoring product managers and contributing to organizational product practices. • Experience working across geographies or with distributed teams. We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.

Description We're transforming how software gets built, with GenAI at the center of the development lifecycle. As an AI Transformation Engineer, AI transformation is your day-to-day focus. You'll design and build the agentic workflows, tools, and AI infrastructure our engineering teams rely on. You'll also take on business projects that need hands-on AI development, so the work stays varied. We're looking for a highly technical engineer who takes ownership of open-ended challenges, leads independently, and delivers results that move the needle. What You'll Do • Drive AI transformation across the SDLC: design, build, and ship agentic workflows for planning, coding, testing, code review, and security remediation, from prototype through production • Lead business-driven AI projects when needed, from understanding the product need to delivering the solution • Find what's worth automating: work with engineering teams, architects, and product managers to find high-impact use cases • Engineer the harness: design and manage agent context, knowledge, tools, and scaffolding, and build evals that keep agents reliable at scale • Own outcomes, not just tasks: turn broad goals into clear metrics such as adoption, throughput, cycle time, and quality, and show what your work moved Requirements • 5+ years of hands-on software engineering experience (TypeScript/Node.js, Java or Python) • Hands-on experience building and shipping LLM-powered systems or agentic workflows in production • Strong harness engineering skills: hands-on with Claude Code, GitHub Copilot, or similar tools, with a deep understanding of how to build, scaffold, and manage agent context at scale • Working knowledge of LLMs, RAG, tool use, MCP, evaluations, and human-in-the-loop patterns • Solid experience with CI/CD, GitHub Actions, and cloud platforms, preferably Azure • Proven ability to lead independently, bring structure to open-ended problems, and deliver measurable results • Highly technical, yet not afraid to dig into the product and understand the business side • Lives and breathes AI: stays current on the latest models, tools, and practices, and brings new ideas to the team • Strong communication skills and a team-player mindset Advantages: • Experience developing AI-SDLC / AI-PDLC solutions • Experience building a company brain or organizational knowledge layer at scale • Experience building agent verification solutions at scale, such as automated E2E testing with Maestro or similar frameworks • Proven track record of leading cross-team projects and aligning stakeholders with different priorities • Experience with agent orchestration frameworks, agent factories, or multi-agent systems • Familiarity with observability tooling for monitoring agent and platform health Why You'll Love Working With Us • Real impact at scale: what you build changes how an entire organization develops software • GenAI at the core: we don't just use AI, we build it into our engineering DNA • Learning & growth culture: every engineer has a personal professional growth plan We are hiring for various positions within the company, with some roles offered through outsourcing. Join us and enjoy a dynamic and flexible work environment.